MEETINGS REPORT & ACTION SHEET
Meeting Reference: Supporting People Core Strategy Group
Date of Meeting: 10th March 2009 Time: 2.00pm – 4:00pm
Location: Room 709 MGH
Present at Meeting: Eileen O’Sullivan (SP), Victoria Jeremiah (SP), Nkechi Okeke-Aru (HRC), Patrick
Okezie , (START Plus – part of meeting) Linda Martin (ASC), Maggie Rafalowicz (AD, Strategy &
Regeneration), Robin Newman (BHUG), Mary Whitfield (Willow), Lee Buss (Broadway), Carla Julien
(Hestia), Doug Stevenson (Probation)
Apologies: Abdi Roble (i-serve), Varsha Mehta (SP), Helen Clitheroe (HRC)
Copies to: the above + File
Chaired by: Maggie Rafalowicz
Recorded by: Eileen O’Sullivan Ext: 2283
Agenda By Who
1.0 Five Year Strategy Implementation
1.1 START Plus update report and data analysis – Patrick Okezie
Patrick presented the update report. The new monitoring template will PO
capture date differently including by client group.
Key issues: referrals 267, 225 accepted by START Plus, 69 confirmed by
providers (been housed) and 26 waiting.
Concerns raised about the amount of time waiting to be interviewed.
Lee said that the number of referrals waiting for single homeless provision
is significant. The remodelling of Pound Lane has reduced bedspaces.
Staffing: delays with phasing-in mental health and learning disability, and
Adult Social Care targets remain a priority for the borough. The full time
Manager has been in post since February 2009.
Mary asked if referrals are coming from range of agencies we expect? We PO
get more referrals for single homelessness from CHC. Referral sources will
be included in future reporting. Lee said that providers wanted to keep the
referral process as brief as possible without losing quality.
A monthly tracking form is being introduced with all providers.
Regarding procurement of PRS properties, there is not a dedicated officer
in post so Lucy is doing this part-time. There was discussion at the meeting
about this as START Plus was not intended to fund this role. START Plus to PO/SP
agree future arrangements for this separately with Supporting People.
The Local Housing Allowance is having an impact on the PRS.
Lots of Probation clients coming through and with the increased focus on
vacancies, this has lead to referrals being suspended for 2 weeks.
Quota: The new arrangements for accessing the quota will be implemented
in early May following a consultation meeting with providers and
circulation of a consultation paper. Patrick to report back and update the PO
next meeting of progress and any issues.
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Evaluation: The six-month evaluation of the project will be presented to PO
the May meeting
Maggie reported that there is still work to be done in some areas on the
project, but thanked Patrick for his work as this would be his last meeting.
1.2 Supporting People Five-Year Strategy update report
Eileen presented the update report on the strategy. Two successful
consultation events took place this week, one with providers and one with
stakeholders, to inform the priorities for the updated strategy. Service
users had a key role in the stakeholder consultation event, which was lead
by the trained Peer Consultants who gave very positive feedback about
their participation in the event.
Linda updated the meeting on transformation issues – this will now be a LM
standing item and Linda will confirm who the rep will be.
Personalisation is getting to the top of list of priorities, particularly on
assessment, care management and design and self-directed support. Dave
Hardman is the lead on these areas now in Transformation.
Some work to be done within West London on procurement in residential
and nursing care.
1.3 Single Homeless surgery update report – Nkechi Okeke-Aru
1400 Single Homeless people have accessed the surgery to date for advice
and signposting. The Housing Need Improvement Board has agreed that
the service will remain but are looking at where it will sit as it is still in the
Homelessness Strategy section in the council.
The service is yet to do tracking of outcomes and this can be difficult to do
with the number of referrals coming through. The service has seen a
dramatic reduction in housing register applications. Doug commented that
it is positive that the service is there.
2.0 Contract Management
2.1 Work plan/Strategic review update report – Eileen O’Sullivan
Eileen presented the SP team’s work plan to the meeting and commented
on the wide range of activities that the team is involved in. Work is being
done on procurement to look at exemptions of standing orders following
Specific work is being done on gypsies and travellers and will be included in
the Homeless families review. This is a sensitive area. The strategic review
of Young People’s services is now outside of the timetable with contracts to
be awarded 6 months before end of the contract expiry. This will be
completed this week.
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2.2 Performance Report (Quarters 1-3) – Victoria Jeremiah
Victoria presented the Performance Information report for Quarters 1-3.
The meeting discussed the bedding in process for START Plus and the void
levels in floating support services. There was a view from some people that
the drive was on process rather than allocation of vacancy.
Service Development Officer monitoring focuses on utilisation. Queries
were raised about support planning reviews and whether this was a
recording issue, benchmarking and performance levels.
Provider names will be removed for future reports. VJ
3.0 Provider and Service User Issues
3.1 Service User involvement in Commissioning and Governance
Eileen presented the report. The meeting discussed how service users reps
would be elected and there was agreement that this should be extended to
all service users, but this would be facilitated via BHUG as the starting point
in the interim as they have direct contact with many service users.
Work has been done between SP and BHUG to draft Job Descriptions,
provide information on the CSG and Terms of Reference. The training
programme is underway, and further work is needed for elections. There
was discussion about the distinction between consultant and decision-
making and potential accountability/lobbying.
An information session for service users interested in joining the CSG is
being held at BHUG on 3rd April with SP involvement. An email will go to all EO’S
providers on this. Mary raised the issue of providing transport for
interested service users.
4.0 4.0 Area Based Grant and the LAA
4.1 Area Based Grant – Implications for Supporting People
Eileen presented the report and there was a general discussion about the
LAA. Doug reported that Probation is not on the LSP. The discussion
concentrated on potential threats resulting from the un-ringfencing of the
SP grant and the need to evidence outcomes such as LAA targets and
provider information on tackling worklessness.
Linda reported on the following: looking at spending outside the SP criteria,
looking at whole systems solutions and stated that the SP grant would not
be absorbed into Adult Social Care even with the work on direct payments.
There are annual savings targets and the Council is preparing for cuts.
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5.0 Minutes and Matters arising from meeting 13th Jan 2009
1.1 START Plus – 6 month evaluation to be presented at the May meeting.
1.3 SP Strategy – this is now a standing item on the agenda.
2.2 Further work on Appendix 1 and 2 is noted.
Cold weather shelter closed at the end of March 2009.
There was a Rough Sleeper Strategy meeting which had no reported
representation from Brent, although there was attendance at other
6.0 Action Tracking
6.1 Report attached
Eileen updated the meeting that progress on all actions has been achieved.
There was a discussion point raised about the portability of care packages
and the implications for Personalisation.
Housing Benefit query – Private Rented Sector move on. This has been
now been resolved as Adult Social Care had agreed to pick up small
shortfalls in housing benefit people moving on but this has not been
8.0 Date of Next Meetings
Tuesday 05th May 2009
Tuesday 30th June 2009
Tuesday 25th August 2009
Tuesday 20th October 2009
Tuesday 15th December 2009
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