Sara J. White, MS, FASHP
(Ret.) Director of Pharmacy
Stanford Hospital and Clinics
Leadership
Develop
Skills
What Is
Leadership
Why
Critical
Being a Pharmacist
Satisfied And Challenged
Throughout Your Career And Life
CEO Of Your Career/Life
Roles
“Big Rocks”
Marathon Not A Sprint
“M” Shape Career
Never Be A Victim
Always Have Options
BIG L Leader…. Little L Leader
(Formal ……….. Everyday)
Why Is Leadership Critical?
Pharmacy Service Heritage
Compounding
Counseling/Profiles
IV Admixture Programs
Pharmacy Technicians
Clinical Pharmacy
Unit Dose » Unit Based Cabinets
Computerization
CPOE/Bar Coding/Electronic Med Record
The Future Yours To Develop
MEDICATION-USE AUTOMATION
Prescribing
Computerized
Prescriber Order
Entry
Automated Drug Admixture,
Repackaging & Labeling Systems
Administration
Smart Pumps
Automated Central Rx
Automated Nursing Unit Drug Storage, Inventory
Bar Code Verification Drug Storage, Inventory Control & Dispensing
and On-line Charting Control & and Automated Drug Systems
Systems Procurement Systems Transport
System
Health-Systems
AMBULATORY ACUTE LONG TERM
Clinics Patient Care Treatment Procedure Nursing
Surgery Areas Areas Areas Homes
Center Assisted
Home Infusion Regular Care Operating Rooms Cath. Lab Living
Infusion Adults Anesthesia Radiology Homes
Center Pediatrics Emergency Room Nuclear MedicineCorrectional
Procedure ICU Dialysis Lab/Blood Bank Institutions
Areas Nursery
Next Phase=Your Challenge
Leadership
Develop
Skills
What Is
Leadership
Why
Critical
Sara’s Top Seven
Leadership Characteristics
1. Be A Change Agent 5. Be Influential
2. Have A Vision 6. Achieve Actual
3. Maximize Your Results
Attitude
7. Lead Yourself
4. Be Proactive
Be A Change Agent
Creative Dissatisfaction
Strategic Thinker/Big Picture/Long Term
Look Ahead
Anticipate
Watch Trends
Total Scope of HealthCare
Clinical/Financial (Holistic)
Responsibility To Whole Organization/Society
Have A Vision
Dream Position
Include Personal Life
Paint a Vivid Picture
What Will You Specifically Be Doing
How Will You Feel
What Will Be Your Contribution
Create Your Own Future
Your Legacy
Maximize Your Attitude
Positive
Optimistic
Enthusiastic
Pragmatic (will do)
See Problems As
Challenges
Take Calculated Risks
Be Proactive
Takes Initiative
Solves Problems
Never Satisfied
Vision
Taps Passion
Enthusiasm/Energy
Do What It Takes/Not Merely An 8hr Job
Be Influential With People
Build Trusting Relationships
Help Others Get What They Want
Train/Develop
Care About People As Individuals
Give Trust First (Emotional Bank Account)
Recognize Others (Invest)
Supervising
Recognition
Constructive Feedback
Disagreeing Without
Being Disagreeable
Never Make People Wrong
Don’t Say I Disagree
Ask Questions
“Have We Considered …”
“Bring Me Up To Speed On Your Thinking”
“Help Me Understand ….”
“Could We Try XYZ”
ACHIEVE ACTUAL RESULTS
Organized-What Is The Best Use of Time
Bias For Action
Persist
Innovate/Embrace
Change
Lead Yourself
Most Important Person You Will Ever Lead
So People Want To Work With You
Handling Your Emotions
Sense Of Humor
Use Mentors
Personal Development Plan
The Value Of Mentors
Provides Different Perspectives/Feedback
Serves As Model For Success
Someone Who Will Sincerely Listen
Provides Their Professional Network
Provides Real Life Examples
Treat You As A Colleague
How To Find Mentors
Need For Each Stage Of Your Career
Doing Or Has Done Your Vision
A “fit” For You
Comfortable
Approach Veterans
Just Ask
How To Make The Most
Of The Mentoring Relationship
Set Up Regular Meetings/Contact
Discuss BIG Decisions-Weigh Pros/Cons
Establish A Culture Of Trust/Confidentially
Share Your Experiences (Good and Bad)
Be Open To Trying New Things
Share Your Successes
Leadership
Develop
Skills
What Is
Leadership
Why
Critical
Health-System Pharmacy’s
Most Influential Leaders
Conversations at www.ashpfoundation.org
(Leadership Videos In The Leadership Center)
Career Stories
Rx Heritage
Lessons Learned
Experiential Advice
David Zilz
PHARMACY LEADERSHIP
RESOUCE CENTER
Leadership Primer/Self Assessment/Toolkit
www.ashpfoundation.org
(Leadership Center)
Observe Others
Develop Your Repertoire
What To Do and Not Do
Shadow Successful People
Meetings
Human Dynamics
Presentations
Professional Organizations
Value
Network
Business Cards
Leadership Opportunities
Interest Groups
Committees
Chair
Board Of Directors
House Of Delegates
Presidential Officers
Suggested Readings
DeCoske, M., Tryon, JE, White, SJ. Pharmacy Leadership
Field Guide, ASHP 2011.
Covey, S. 7 Habits of Effective People, 1989
Covey, S. First Things First, 1999
Godin, S. Tribes We Need You To Lead Us, 2008
White, SJ. Success Skills, AJHP
Leadership Book Summaries. Web Summary.com
Bush. P. Leading and Managing. ASHP 2008
John Maxwell Books
“Self Development or Self Improvement” Books
Leadership
Develop
Skills
What Is
Leadership
Why
Critical
Questions