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Chapter 1 JB 2183 Fall 2009

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Chapter 1 JB 2183 Fall 2009
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Introduction to public relations

Shared by: Bill Handy
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posted:
8/19/2009
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What is PR?



PR is...

 “PR is a distinctive MANAGEMENT function which



helps establish and maintain mutual lines of communication, understanding, acceptance, and cooperation between an organization and its public  PR involves the MANAGEMENT of problems or issues

Public Relations Society of America (PRSA)



Key words to remember in defining public relations are:

Deliberate  Planned  Performance  Public interest  Two-way communication  MANAGEMENT FUNCTION





PR has a process...





4 steps in the PR process



– Research

 What is the problem or situation?



– Action (planning)

 What will you do about it?



– Communication

 How will you tell your audience(s)



– Evaluation

 Did your plan work? How well?



Components of PR

Counseling management  Research of public opinion  Media Relations  Publicity  Employee relations  Community relations  Public affairs  Government affairs





Financial relations  Industry Relations  Development (aka fund-raising)  Multicultural Relations  Special events  Marketing communications





Most popular Terms for PR in Fortune 500

Corporate Communications  External Communications  Public Affairs  Communication  Corporate Relations  Corporate Public Affairs





Less- flattering PR terms





Why and what are you doing about it?



PR vs. Journalism

Scope – Many components vs. one  Objective – Advocates vs. objectivity  Audience – Mass audience vs. defined publics  Channels – Many vs. one





PR vs. Journalism

Scope - PR practitioners have many jobs and management skills  Publicity - Just one small aspect of PR  Objectives - Journalists provide timely, accurate information to the public. PR also informs but also persuades people to change behavior or maintain positive behavior for an organization through a mutually beneficial relationship





PR vs. Advertising

Advertising is paid, external, controlled, identifiable and can be used as a communication tools for PR initiatives  PR is earned – it communicates through news releases, feature stories, events/efforts, TV and Radio appearances, etc.





How PR supports marketing (The 5th P)





4 P’s of marketing:

– – – – Product Price Place Promotion



– Public Relations



Public relations vs. marketing





PR is used to achieve a number of marketing objectives:

– – – – – – – Raise awareness and develop new prospects Inform and educate/Est. credibility Gain understanding/Build trust Third party endorsement Make friends Give a reason to buy Create a climate of consumer acceptance



The trend...





Integration

– Combining public relations, advertising and marketing efforts to achieve corporate goals







Keeps messages to audiences consistent



Global scope of PR

3 million people worldwide in PR  About 200,000 in US  One of the fastest growing industries through 2007  Fortune magazine says PR is #8 on a list of “where the best jobs are.”  US has most developed PR practices and is a model for other countries





Variety of Opportunities

Corporations  Non-profits  Entertainment, Sports and Travel  Government and Politics  Education  International





Skills Needed

Writing  Research  Planning  Problem-solving  Business/economics competence





Job levels in PR

Technicians  Specialists (Corp PR)  Agency Executive (Agency PR)  Supervisors  Manager  Director  Executive





INTERNSHIPS





Get one (or two or three, etc.) as soon as possible

– Internship is everything in this field, and leads to job opportunities – Non Traditional Internship



Experience Pays





National average for experienced PR people:

– Central States $67,000 – Northeast $90,100







Years of experience:

– 21 - $155,000 – Less than 4 - $49,000

PR Week 2007 Salary Survey



Value of PR





In a time when we are overwhelmed by information, PR segments and creates specialized messages that our audience want to or need to hear. This is not done without motivation. These strategic messages create relationships, educate, facilitate and ultimately help achieve the goals for companies, organizations or persons.




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