- does it impact partnership quality?
IS Innovation framework
Use of knowledge management
Impact of partnership quality
Innovation framework model
Few studies addresses knowledge
managements impact on partnership quality.
Knowledge management systems
Benefit and Risk share
A limited – B rich
Use of knowledge database
Degree of use
Research model continuous
Benefit and risk share
-Degree of use
Time: about 1 hour
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4 main sections:
Use of knowledge Database
Based on last years
Degree of use IS effect – IS effects
Perceived usefulness web book chapter 4
Business Understanding Based on Lee and
Benefit and risk share Kim (1999)
Questions from the research model
In what way have you experienced new work procedures related to the
implementation and use of the knowledge database?
How often do you use the knowledge database?
How important is the knowledge database in your daily work?
How do you perceive the knowledge database?
How do you perceive the information provided by the knowledge database?
To what extent is the service provider willing to provide assistance without
Would you say that the service provider is sincere at all times?
Does the service provider make beneficial decisions to your company under any
To what extent does your service provider perfectly understand our business
To what extent do you believe that you and your service provider have
collectively responsibility of benefit and risks? And why?
In a relationship, culture and opinions can often be a problem. Would you say
that this is a problem in the relationship between you and your service provider?
To what extent do you believe that your service provider always try to keep each