IT_Websites

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					IT Websites



     What you’re expected
     to know…
Websites to be covered

   IThink.ou.edu
   pay.ou.edu
   it.ou.edu
   studentservices.ou.edu
   alerts.ou.edu
   support.ou.edu
IThink.ou.edu
IThink (continued)

   This webpage allows students to view their
    class schedule
   If they click on a class, it will display the
    course title, professor, location and time for
    the class. It will also display any URLs that
    the instructor has made available.
IThink (continued)
IThink (continued)

   IThink provides instructors a way to email
    their entire class. This uses all the student’s
    OU email addresses.
   Instructors can also view their class roster.
    This roster includes the student’s ID pictures
    which helps the faculty put faces with names.
    –   Pictures are updated weekly and will only display
        if the student has taken a picture with the
        OneCard office
Online Payment System (pay.ou.edu)
Pay (continued)

   Students can add a parent login. IT does not
    administer parent logins. Only students have
    the ability to set up parental logins or
    passwords.
   This web page gives students/parents the
    ability to view and pay their Bursar balance
    online with a credit card.
Pay (continued)

    Reasons parents cannot use the online pay method
1.   Students and parents are not entering the same
     email addresses or passwords.
     –   >90% of the problem the Bursar has seen so far.
2.   More than 50 people are logged in at the same
     time.
3.   The student has an inactive account (i.e. graduated,
     dropped out, etc.).
4.   The student's account is under legal litigation
     (faulted on payments, etc.).
it.ou.edu

   This is the homepage for IT
   Everyone should be familiar with it’s layout
    and the links on the page.
studentservices.ou.edu
StudentServices (continued)

   This website allows students the ability to
    view
    –   Their schedule for the current and past semester
    –   Their grades for past semesters
    –   A printable copy of an unofficial transcript
alerts.ou.edu
Alerts (continued)

   This website contains information regarding
    all the current outages and alerts for
    Information Technology here at OU.
   It is updated regularly by the IT Operations
    Center
support.ou.edu
Support (continued)

   This is the website that all our customers
    should be using to find specific information
    regarding OU IT services and products.
   Our online knowledge base is located here
   Customers are also able to create trouble
    tickets and send them to IT

				
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posted:10/27/2011
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