Learning Center
Plans & pricing Sign in
Sign Out



									Protect your vacation investment with the Worry-Free
Platinum Travel Protection Plan

Uniworld offers coverage that protects your vacation                           Insurance Coverages (underwritten by Virginia Surety
investment. With our Platinum Travel Protection Plan,                          Company, Inc. under policy #HTP-06233, with Travel                                   Worry-Free Travel Protection Coverage
you can cancel your trip for any reason or no reason at                        Assistance Services provided by On Call International)†
all, and receive a Travel Certificate* in an amount equal                                                                                                   Platinum Travel Protection Coverage
                                                                               Trip Interruption Protection – Provides reimbursement up
to the standard Uniworld cancellation fee. In addition,                                                                                                     Provided by Uniworld                                    Per Person
                                                                               to your total trip cost for the additional transportation
the Platinum Travel Protection Plan provides coverage                          expenses you may incur in the event you are unable to                        Trip Cancellation . . . . . . . . . . . . . . . . . Certificate
for certain unexpected events.                                                 continue your trip due to covered reasons such as an                         (Certificate equal to the amount of cancellation charges)
Platinum Travel Protection Coverage (Provided                                  illness or injury to yourself, a traveling companion, or an
                                                                                                                                                            Trip Interruption
by Uniworld)                                                                   immediate family member. Note that this is in addition
                                                                                                                                                            (for unused arrangements) . . . . . . . Pro Rata Certificate
                                                                               to the Travel Certificate from Uniworld for the unused
Trip Cancellation Protection – You may cancel at any
                                                                               portion of your trip.                                                                Insurance Coverages underwritten by
time, for any reason or no reason at all. Trip Cancellation
coverage will be provided by Uniworld in the form of a                         Travel Delay – Provides reimbursement up to $1,000                               Virginia Surety Company, Inc. are as follows:
Travel Certificate. The Travel Certificate will be in an
                   *                                                           for certain additional accommodations and traveling
                                                                               expenses in the event your trip is delayed for more                          Trip Interruption Return
amount equal to the standard Uniworld cancellation fee
                                                                               than 12 hours for a covered reason such as inclement                         Transportation Cost                               Up to Total Trip
pursuant to the Uniworld cancellation policy as shown
in the Terms and Conditions of our brochure, and on our                        weather, strike, or mechanical failure which affects                         Baggage Delay . . . . . . . . . . . . . . . . . . . . . . $500
website at The Plan does not cover                           your scheduled flights.
                                                                                                                                                            Baggage & Personal Effects . . . . . . . . . . . . $1,500
penalties or fees imposed by airlines for cancellation                         Additional Security While Traveling – Once you depart
after air tickets have been issued.                                            for your trip, the Platinum Travel Protection Plan provides                  Medical & Dental Expense . . . . . . . . . . . $25,000
For NY residents only, the Pre-Departure Cancellation                          coverage for reimbursement should you incur expenses
                                                                                                                                                            Travel Delay . . . . . . . . . . . . . . . . . . . . . . . $1,000
Waiver may be purchased separately from the Uniworld                           due to a baggage delay, lost baggage, emergency medical
River Cruises Travel Protection insurance plan. Contact                        evacuation, and medical expenses. It also includes                           Accidental Death and Dismemberment . . . $50,000
800-797-2279 for details.                                                      access to 24-Hour Traveler’s Emergency Assistance
                                                                                                                                                            Air Flight Accident . . . . . . . . . . . . . . . . $100,000
Trip Interruption Protection – Uniworld also provides a                                                                                                     Emergency Medical Transportation . . . . . . $50,000
                                                                               † Note: This is just a brief summary of coverage and services. Certain
Travel Certificate*for the unused portion of your trip if you                  limitations and exclusions do exist. Insurance benefits are underwritten
are unable to continue on your trip for covered reasons.                       by Virginia Surety Company, Inc. under policy #HTP-06233 and                                  Travel Protection Costs**
* All Travel Certificates for Trip Cancellation and Trip Interruption are      administered by BerkelyCare, a division of Affinity Insurance Services,
                                                                               Inc. The insurance coverages in the Platinum Travel Protection Plan are      Trip Cost                                                 Premium
issued by Uniworld, and are valid for two (2) years. The Travel Certificates
are non-refundable, non-transferable, and have no cash value.                  provided in addition to any applicable insurance or indemnity programs,
                                                                               where permitted by law, and shall apply only after benefits have been
                                                                                                                                                            $0 – 4,500 . . . . . . . . . . . . . . . . . . . . . . . . $199
                                                                               paid. To receive more information, ask your Travel Agent for a Description
                                                                                                                                                            $4,501 – 6,500 . . . . . . . . . . . . . . . . . . . . . $299
                                                                               of Coverage or download the policy pamphlet at or
                                                                               contact the plan administrator at BerkelyCare at (888) 722-2195.             $6,501 – more . . . . . . . . . . . . . . . . . . . . . . $399
                                                                               Uniworld is a separate company from Virginia Surety Company, Inc. and        **Premium is per person, must be paid at time of initial trip
                                                                               BerkelyCare for any purpose, including federal tax.                            deposit, and is non-refundable.

56 Uniworld
Terms and Conditions
We at Uniworld want to do everything we can to make sure your           will be deemed a cancellation of the reservation and the                 Passport/Visa: A valid passport is required to travel on all Uniworld
trip is enjoyable and worry-free. As part of that commitment,           applicable cancellation charges will be applied. Cancellation            programs. All passports must be valid for at least 6 months after
we are including the following information about your trip.             charges, per person and based upon the date of cancellation,             the return date of the trip. For entry to China and Siberia
Please read these pages carefully, as payment of a deposit              are as follows:                                                          (Russia), visas are also required for all passport holders. For
represents an acceptance of the Uniworld Terms and Conditions.                                                                                   non U.S. passport holders, a visa is also required to enter
                                                                         Cancellation Notice Received             Cancellation                   Mongolia. Visa requirements for U.S. citizens can be found on
Your Trip
                                                                         Before Tour Start Date                   Charges Per Person             the Uniworld website at, in the “Before you
Prices: Prices are per person, based on two people sharing a                                                                                     Go” section. As a courtesy, on the website, Uniworld provides
stateroom or hotel room. Cruise/tour prices are based on costs,         • 90 days or more . . . . . . . . . . . $200 nonrefundable               information on required visas for U.S. passport holders for entry
charges, tariffs, rates, taxes, levies and exchange rates as                                                      deposit                        to China and Siberia (Russia) through Zierer Visa Service. Non-
of June 15, 2008. Should the total cruise/tour price increase           • 89 – 60 days . . . . . . . . . . . . . 35% of the fare**               U.S. passport holders must contact the appropriate consular
by more than 10%, passengers will have the right to cancel              • 59 – 30 days . . . . . . . . . . . . . 50% of the fare**               office for entry requirements pertaining to their particular trip.
their cruise/tour within 7 days of notification of the surcharge                                                                                 Please note that a double entry Chinese visa and a single entry
without penalty. No surcharges in respect of cost or currency
                                                                        • Less than 30 days . . . . . . . . . 100% of the fare**
                                                                                                                                                 Russian visa are required for the “China, Siberia, and Mongolia”
fluctuations will be made once payment for the deposit of your          • No Show . . . . . . . . . . . . . . . . 100% of the fare**             program. U.S. passport holders do not need a visa for Mongolia;
cruise/tour is received. This does not apply to fuel surcharges          **Fare is defined as the cost of any cruise/tour, land or air element   however, non-U.S. passport holders will need a double-entry
and any taxes, charges or levies imposed by any government or              purchased from Uniworld River Cruises.                                Mongolian visa. Non-U.S. passport holders must contact a
their agencies. Air-inclusive pricing is provided from NYC, CHI,                                                                                 Mongolian consular office for entry requirements pertaining to
and LAX only. Other gateway cities are available at additional          These cancellation fees are in addition to any cancellation fees         their trip. For entry to Tibet, a visa is not necessary, but an entry
costs. Please ask your Reservations Consultant at the time of           that might be levied by your travel agent. There is no refund            permit is required for all passport holders. Uniworld will provide
booking for details. Single rates are available for an additional       for unused services or for unused portions of the trip. For true         a Tibet Group Entry Permit while on the tour for all guests. If you
supplement.                                                             worry-free travel, including the ability to cancel your trip for         have questions about visas, please check with your consulate or
Reservations and Payments: A deposit of at least $200 per person        any reason and receive a travel certificate for as much as               Zierer Visa Service for details. Obtaining and carrying these
is required at the time of reservation. Final payment is due at         100% of your trip costs, please see the “Worry-Free Travel               documents is the sole responsibility of the guest. Uniworld will
least 90 days prior to departure. Reservations will be cancelled        Protection” section of this brochure or visit our website at             not be responsible for any delays, damages, and/or losses
if final payment is not received in a timely manner.           The Travel Protection Plan premium is                  including missed portions of your tour that are related to
                                                                        nonrefundable once paid to Uniworld.                                     improper travel documentation.
Items Not Included in the Published Price: These include, but are not
limited to, cost of passport and visas; taxes; excess baggage           Gratuities: It is our goal to ensure that the service you receive is     Due to government imposed security/immigration measures,
charges; laundry; all items of a personal nature; items                 as wonderful as the sights you see. While they are customary,            passport information and emergency contact information are
not included on regular menus; expenses for additional                  gratuities, including the customary end-of-trip gratuity for the         required for all passengers prior to release of documentation.
sightseeing not specified in the itinerary; wine or liquor, unless      tour manager, cruise manager and crew, are not included in the
                                                                                                                                                 Your Flight
indicated; gratuities; and health, accident, baggage, or travel         price of your trip. The amount of the gratuity is entirely subject
                                                                        to your satisfaction with your travel experience.                        Airfare and Air Add-ons: Uniworld wants to help make your
protection plans.
                                                                                                                                                 entire vacation smooth sailing, so we offer great values on
Cancellation Policy: We hope nothing will come between you and          Documents: Uniworld will send you a document packet 21 to 30             airfares from most major cities in the U.S. Availability of the
your Uniworld vacation. Should you need to cancel your booking          days before departure provided that Uniworld receives your               airfare prices in this brochure is limited and at the time you
or any portion of it, your cancellation must be received in             completed Passenger Information Form and your booking is paid            purchase your vacation package prices may be higher. Please
writing. It will be effective on the date of receipt. If you cancel     in full. Please be advised there will be a $10 shipping/                 ask your Reservations Consultant for the most up-to-date prices.
your air arrangements or a pre- or post-cruise/tour extension           handling fee per booking added to your invoice for documents             As these airfares are subject to availability, we encourage you to
eighty-nine (89) days or less before departure, penalties as            shipped via standard delivery service. For expedited 2-day               book early.
shown below will apply to the price of the air or extension. If you     delivery service, a $20 shipping and handling fee per booking
                                                                        will apply.                                                              Please note that the “Cruise/Tour & Air” prices listed on the
cancel your trip after you have received your air tickets from
                                                                                                                                                 individual itinerary pages include all airline fuel surcharges
Uniworld, you must return the complete set of final documents,
                                                                                                                                                 and government taxes and fees.
including the unused air tickets, to Uniworld before we can
process your request. Any change or substitution of a passenger

Terms and Conditions

Airline Cancellations: If you, as the Passenger, choose to cancel your   Seat Assignments and Special Services: Requests for seat assign-      Baggage, and Personal Belongings: Uniworld allows one suitcase per
air arrangements eighty-nine (89) days or less before departure,         ments, special meals and special services must be made                person. Airlines may have additional baggage restrictions and
then please refer to the Cancellation Policy section for the             directly to the airline. Some airfares used by Uniworld are           may impose an additional charge at check-in for each checked
applicable cancellation policy and penalties that will be applied.       not eligible for frequent flyer mileage.                              bag; please check with your air carrier prior to your flight as
                                                                                                                                               baggage policies may differ and change frequently among
Air Bookings, Restrictions and Changes: Airline tickets provided by      Airport/Ship Transfers: If you purchase a Uniworld Air-Inclusive
                                                                                                                                               airlines. Keep an eye on your baggage – it is your responsibility
Uniworld are subject to restrictions. All changes to air tickets         Vacation, you enjoy the special included convenience of
                                                                                                                                               throughout the trip. Uniworld is not responsible for loss, theft
issued by Uniworld must be processed through Uniworld. A $50             scheduled group transfers between the airport and the
                                                                                                                                               or damage to baggage and/or personal belongings. A protection
per-person administrative fee and applicable airline change fees         ship/hotel on the day of arrival, and between the ship/hotel and
                                                                                                                                               plan covering lost, stolen or damaged baggage is available
are assessed for any changes once air tickets have been issued.          the airport on the day of departure. There may be a waiting
                                                                                                                                               through the Uniworld Worry-Free Travel Protection Plan.
Airline penalties vary depending on the carrier and can be               period between transfers of 2 hours or more unless private car
substantial. In some cases, you may lose the full value of the           transfers have been purchased.                                        Additional Considerations
airfare that you purchased. For security reasons, airlines                                                                                     Travel Protection Plan: Uniworld makes every effort to ensure
                                                                         Making Your Own Flight Arrangements: Should you elect to
require that the first and last name on your air ticket appears                                                                                that your trip is safe and enjoyable. However, situations beyond
                                                                         make your own flight arrangements, Uniworld will provide
exactly as it is written in your passport. Uniworld is not                                                                                     our control may occur. Also, keep in mind that your health
                                                                         complimentary scheduled group transfers to/from the ship/hotel
responsible for denied boarding or re-issue costs due to an                                                                                    plan coverage for a stay outside the U.S. may be limited. We
                                                                         as long as your flights arrive/depart in the cruise/tour
incorrect name supplied to Uniworld. Unless otherwise                                                                                          recommend you obtain a travel protection plan. To help provide
                                                                         starting/ending cities in accordance with the dates shown in
specified, air transportation is Economy Class on scheduled                                                                                    you with peace of mind, Uniworld offers a comprehensive travel
                                                                         this brochure and your flight arrangements comply with the
airlines of our choice. Air carrier selection and routing is                                                                                   protection plan. For details, please see the “Worry-Free Travel
                                                                         Transfer Guidelines as shown below. If your flight arrangements
at the sole discretion of Uniworld. Though Uniworld makes                                                                                      Protection” section of this brochure.
                                                                         arrive/depart outside of these parameters, you may purchase a
every effort to use direct routings, your flight schedule
                                                                         private car transfer from Uniworld or make your own transfer          Itinerary Changes: You can count on the value of Uniworld’s
may require connections, overnight travel and/or forced
                                                                         arrangements. Please ask your travel consultant for appropriate       experience and regional knowledge to make sure you enjoy your
overnights en route to or from your final destination, which may
                                                                         costs during the reservation process. Uniworld will not be            cruise/tour even when conditions beyond our control occur. The
be at your expense. Flight itineraries provided prior to ticketing
                                                                         responsible for late arrivals or missed transfers due to delayed      very nature of a river, its sources, and networks of bridges and
are subject to change without notice. Uniworld is not
                                                                         or cancelled flights, for missed cruise/tour days, or for extra       locks, means that there will be times when weather or other
responsible for any inconvenience or any costs or fees incurred
                                                                         costs resulting from the foregoing. To qualify for transfers, it is   conditions in a region require Uniworld to make adjustments
by delays, lost luggage, or disruption of air service. Air
                                                                         required that flight information and pre-trip arrangements for all    and/or modifications to an itinerary. Although every effort will
transportation is subject to the terms and conditions of the
                                                                         passengers making their own flight arrangements be given to           be made to keep itineraries, vessels, and hotels as they are
airline’s ticket contract. Since Uniworld is not responsible
                                                                         Uniworld no later than 45 days prior to departure and conform         shown in the brochure, Uniworld reserves the right to substitute
for notifying you of flight schedule changes before or after
                                                                         to the following Transfer Guidelines:                                 itineraries, hotels or vessels. In such cases, we will do
the air tickets are issued, we recommend you contact the
airline within 72 hours of departure to reconfirm your flights.                                                                                everything we can to make sure the locations visited, the
                                                                          Transfer Guidelines:                                                 excursions taken and the hotels or vessels offered are similar to
Uniworld Custom Air Service: To give you even more options                                                                                     the ones originally planned. Any changes to itineraries will not
                                                                          Flights must arrive/depart within the following
and greater flexibility, Uniworld offers customized air                                                                                        result in eligibility for a refund. Itineraries are subject to change
                                                                          time limits:
reservations. You may select, subject to availability, the air                                                                                 without notice and may need to be altered specifically because
carrier, flight times, stopovers, and departure or return dates.                                  Arrival                Departure             of water levels, wind factors, or other conditions.
This service is available for $25 per person, plus any applicable         • China                 24 hrs                 24 hrs
increased air costs. (Requests must be received in writing, after                                                                              Extensions/Land Tours: Uniworld reserves the right to reschedule
                                                                          • Extension             24 hrs                 24 hrs
the reservation is under deposit.) Once you have made your                                                                                     and/or cancel land extensions or land tours if the minimum
                                                                          • Extra Nights          24 hrs                 24 hrs                number of participants (20 people) is not met or for safety
deposit, you may make your custom air request by submitting
the Custom Vacation Planning Form on our website at                                                                                            reasons. If you, as the Passenger, choose to cancel your pre- or The service fee is non-refundable upon                                                                                       post-cruise/tour extension eighty-nine (89) days or less before
confirmation of the request.                                                                                                                   departure, then please refer to the Cancellation Policy section
                                                                                                                                               for the applicable cancellation policy and penalties that will
                                                                                                                                               be applied.

58 Uniworld
Terms and Conditions

Advanced, Cancelled or Delayed Sailing/Land Tour: Uniworld reserves   Legal Notes                                                           Agreement: The payment of a deposit and/or the issuance of
the right to cancel, advance or postpone any scheduled tour           Responsibility and Waiver: The responsibility of Uniworld River       tickets or vouchers shall be deemed your consent to the terms
and/or sailing date and may, but is not obligated to, substitute      Cruises, Inc. (“Uniworld”) is strictly limited. Uniworld promotes     and conditions as presented herein. It is specifically agreed that
hotels or vessels. Uniworld shall not be liable for any loss to       and sells tour programs consisting of certain travel services on      this agreement is entered into in Los Angeles County, California,
you by reason of any such cancellation, advancement or                the cruise ships (“Vessels”) or other modes of transport              and in the event any legal or equitable action is initiated
postponement. In the event of cancellation by Uniworld, your          (“Transport”). Uniworld does not own or operate any of the            concerning the interpretation, enforcement, or breach of any
sole right of recourse shall be to obtain a refund of monies paid     Vessels/Transport. The owners, operators and charterers               term, obligation, or duty as contained or related to these Terms
to Uniworld in connection with such cruise/tour.                      (“Suppliers”) of the Vessels/Transport are independent of             and Conditions, the exclusive venue for such action shall be solely
                                                                      Uniworld. Uniworld makes no representations or warranties             in the Superior Court of California, Los Angeles County, Van
Health and Mobility: Uniworld trips are exciting, relatively active
                                                                      concerning the Suppliers or the Vessels/Transport. We assume          Nuys District. This agreement shall be construed in accordance
vacations. While there will be plenty of time to relax, there will
                                                                      no liability for any acts or omissions of any Supplier including,     with California law without regard to conflicts of law principles.
also be much to see and do. Your included excursions may
require an extensive amount of walking over cobblestone streets,      without limitation, those involving cancellation of tours/cruises,    Time of Printing: The Terms and Conditions listed are those in
uneven pavement and sometimes steps, so please bring any              schedule changes, reroutings, delays, damage to or loss of            effect at the time of printing and remain in effect until replaced.
issues regarding your health or mobility to the attention of          baggage, property damage, equipment failures, accidents, death        These Terms and Conditions replace all previous versions.
Uniworld when making your booking, as this could greatly impact       or injuries to persons regardless of cause, whether or not
                                                                      services are tendered or transportation provided is arranged          Your Passenger Ticket Contract
your vacation experience. In addition, you should know that while
river cruise ships are spacious and elegant, they are equipped        through Uniworld. Accordingly, you will not have any right to         Transportation aboard the ship is provided solely by the
to meet Chinese standards, and many do not have elevators.            claim or recover against Uniworld as a consequence of any             Suppliers (ship owners and charterers) pursuant to the terms
Accommodations in China may differ from accommodations in             negligent or willful act or failure to act of any Suppliers or the    and conditions of the Passenger Ticket Contract that you will
the U.S. If you are disabled, a companion who will be                 condition or operation of any Vessel/Transport. Notwithstanding       receive prior to embarkation. A copy of the Passenger Ticket
responsible for providing any required assistance must                anything herein to the contrary, the liabilities and obligations of   Contract will be provided with your final documentation or
accompany you, as Uniworld is unable to provide individual            the Suppliers to you and your rights against the Suppliers, are       earlier upon request or can be viewed on our website:
assistance. Uniworld has sole discretion to decline the booking       subject to any and all terms and conditions of the Suppliers’ Please note the Passenger Ticket Contract
of any passenger whose condition may affect their own health,         contract of carriage and any and all governmental/jurisdictional      includes a clause specifying the courts of Basel, Switzerland
safety and enjoyment or that of other passengers. Additionally,       laws and regulations bearing upon or otherwise relating to such       as the exclusive forum for resolving disputes. The Passenger
Uniworld reserves its right to require a current passenger to end     rights, liabilities and obligations, including, without limitation,   Ticket Contract is governed by the law of Switzerland and is
their trip for the aforestated reasons.                               choice of law, jurisdiction of disputes, limitations of liability     subject to limitations of liability and time limits for making
                                                                      and limitations on the time to file claims. By utilizing the travel   claims under the Athens Convention Relating to the Carriage of
Medical Issues: Uniworld does not employ staff doctors or nurses.     services of the Suppliers, you agree that you will look               Passengers and Their Luggage by Sea, 1974 (“Athens
Should you need medical attention, it will be at local facilities,    to such Suppliers for any accident, death, injury, property           Convention”) and the International Convention on Limitation of
at your expense. Uniworld is not responsible for any costs            damage, or personal loss to you or to those traveling with            Liability for Maritime Claims, 1976 (“1976 Convention”).
incurred as a result of medical services, or for the quality          you, and that neither Uniworld nor any representative of
of medical care or medical services you receive.                      Uniworld shall have any liability whatsoever.
Smoking Policy: For the comfort of all our guests, smoking            California Seller of Travel Law: Uniworld River Cruises, Inc. is
is only permitted on the sundecks of our river cruise ships.          a registered seller of travel in the State of California, CST
Smoking is not permitted on motorcoaches.                             #2075415-20, and is a participant in the Travel Consumer
                                                                      Restitution Fund. Registration as a seller of travel does not           Your peace of mind is our absolute concern and with this in mind
Diets: Please advise the Uniworld reservation agent of any
                                                                      constitute an approval by the State of California. A complete           Uniworld has a financial plan for your protection, namely a $20 Million
specific dietary considerations and we will do our best to
                                                                      explanation of your rights under the California Seller of Travel        Customer Protection Plan. A letter of credit has been lodged with a
accommodate your request.                                                                                                                     major bank in the sum of $20 Million to protect payments and
                                                                      Law can be found on our website at
                                                                                                                                              deposits made by our customers for all tours covered by Uniworld’s
Pets: Pets are not permitted on Uniworld trips.
                                                                      Omissions: Uniworld is not responsible for omissions, printing          China brochure. This protection is for all passengers who have placed
                                                                      and/or presentation errors in brochures, on Internet sites, or in       deposits and final payments by MasterCard or Visa credit cards. With
                                                                                                                                              this protection firmly in place you can book and travel with Uniworld
                                                                      any other media where such information may be presented; we
                                                                                                                                              securely with the knowledge that your money is protected for all tours
                                                                      reserve the right to make corrections as required.                      operated by Uniworld.


To top