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					  Interagency Committee on
Government Information (ICGI)
           and the
Web Content Standards Working
            Group

      Sheila Campbell, GSA / FirstGov
 Records Administration Conference (RACO)
                May 11, 2004

                                        1
               Overview
ICGI has extensive agenda from E-Gov Act

Creates blueprint/framework for:
– Information Policy
– FirstGov.gov and All Government Websites
– Search and categorization of information

Web Content Management one of 3 working
groups

Web Content Standards Group formed to meet
requirements of Section 207(f)(1) of the Act

                                               2
      Goals and Objectives
GOAL: U.S. Government websites will be the most
  citizen-centric and user friendly in the world

OBJECTIVES:
  Make it easier for all Americans to find and use the
  government information and services they want and
  need on the Internet;
  Provide more standardization and higher overall quality
  of federal websites;
  Allow agencies to identify and share web content best
  practices that exist across government.

                                                            3
          Where We Are
Working group of content managers and others from
cabinet and independent agencies working since January
Researched existing laws, regulations, and policies
Identified common content practices
Researched what the public wants
Sought input from stakeholders and experts
Focused on content, not technical, recommendations
Prioritized based on benefit to the public
Reviewed recommendations as a whole
Drafting recommendations to ICGI and OMB

                                                      4
         Deliverables

Develop recommendations for web content
policies and submit them to ICGI and OMB

Create web-based ―Toolkit‖ for Web Content
Managers

Recommend ongoing structure and process
for determining future web content policies


                                              5
U.S. Government Web site




                      Agency Information

                                     6
                     Policy 1
AUTHENTICITY, BRANDING, AND
TIMELINESS OF FEDERAL
GOVERNMENT PUBLIC WEB SITES:

Every public federal agency web site must be clearly
identified as an official source of timely and accurate
federal government information.




                                                          7
   Policy 1 Recommendations
Every federal public website must:
   be established in the .gov, .us, or .mil domain

   display agency and U.S. government
   sponsorship

   Follow basic linking practices

   Include date stamps for all pages


                                                     8
                    Policy 2
FEDERAL WEB SITES MUST PROMOTE
CITIZEN-CENTRIC INFORMATION AND
SERVICES:
Under the President’s Management Agenda and
Electronic Government strategy, federal agency web
sites must be “citizen-centered, not bureaucracy or
agency-centered.” Federal agencies must continue to
strengthen their web sites to meet the expectations of
an increasingly wired citizenry.

                                                         9
    Policy 2 Recommendations
Every federal public website must:
   Organize content in ways that make sense to
   citizens

   Have homepages that meet citizens’ needs

   Not be used for internal, employee information

   Use basic common content and terminology
   (―Contact Us,‖ ―About Us,‖ ―Website Policies‖)

   Measure customer satisfaction and usability
                                                    10
                    Policy 3
FEDERAL WEB SITES MUST BE
DESIGNED AND WRITTEN TO ENSURE
ACCESSIBILITY AND USABILITY:
All federal public websites must be designed and
written to ensure that the audiences for whom they are
intended can access and use those sites easily.
Agencies must consider the needs of the general
public, specialized audiences, people with disabilities,
those without access to advanced technologies, and
those with limited English proficiency.



                                                      11
    Policy 3 Recommendations
Every federal public website must:

   Ensure common access to technology
   Ensure access for People with Disabilities
   Have general information written in plain language
   Provide access for those with Limited English
   Choose appropriate File Formats
   Allow access to Data

                                                   12
 Policy 3 Recommendations (cont.)
Every federal public website must:
   Implement consistent navigation
   Have a search engine and minimum search
   standards
   Use standard metadata
   Notify the public about major changes
   Have procedures for operating during
   emergencies

                                             13
                    Policy 4
TO PROMOTE SEAMLESS GOVERNMENT,
FEDERAL AGENCIES MUST WORK TO
SIMPLIFY AND UNIFY INFORMATION
ACROSS THE GOVERNMENT:
Agencies must practice—and take advantage of—the
principle that information and services are created once
and used many times.




                                                     14
   Policy 4 Recommendations
Every federal public website must:

   Avoid duplication

   Link back to Home Page

   Link to FirstGov.gov




                                     15
                   Policy 5
AGENCIES MUST CONTINUE TO
COMPLY WITH EXISTING FEDERAL
LAWS, REGULATIONS AND POLICIES:
This guidance reiterates existing federal laws and
regulations, general directives from previous
Presidential and OMB memoranda, and other policies
regarding federal agency web sites. Agencies should
continue to follow these requirements.



                                                  16
  Policy 5 Recommendations
Every federal public website must comply with:
    Privacy Policy
    Freedom of Information Act (FOIA)
    Information Quality Guidelines
    Records Management -- incl. EGov Act, Section 207(e)
    Digital Rights Management
    Section 508
    Government Paperwork Elimination Act (GPEA)
    Federal Information Security Management Act (FISMA)
    Notification and Federal Employee Anti-discrimination and
    Retaliation of 2002 (No FEAR Act)
    Executive Order 13166 (Limited English Proficiency)
    Prohibition of Lobbying
    Online Methods of Collecting Information
    Categorization of Information
                                                           17
               What's Next
Incorporate Comments
Finalize definitions and identify exceptions
Recommendations to ICGI and OMB by June 1
OMB will revise and circulate for formal agency
comment
OMB will issue guidance by December 2004
Toolkit Website - September
Web Content Managers Workshop - September 28


                                                  18
            Questions?
        Working Group Co-Chairs:

              Candi Harrison
       candis_b._harrison@hud.gov
           520-670-6237 x228

              Sheila Campbell
         sheila.campbell@gsa.gov
               202-208-5588

More info: www.cio.gov/documents/ICGI.html

                                             19

				
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