EZ-Write
Texas Intelliscript Pilot
EZ-WRITE
• What is it?
• EZ-Write Underwriting Process
• Timing of Pilot
• Agent Communication
• Underwriting Training
EZ-Write – What is it?
• A simplified underwriting process that will
produce a firm risk rate with less hassle.
• Pilot markets: TEXAS
Austin, Houston, South Texas, Dallas
EZ Write – What is it?
• Brokers will get a firm risk rate for small
groups quickly.
• Brokers will have confidence in our risk
rating along with ease in doing business
with us (should increase ability to sell
Humana).
• A process that is perceived as easier
should make us overall more competitive
in the market.
EZ-Write – How it Works for You
• Census and general demographic information =
baseline quote.
• Humana Underwriting Request Form + RAF and
authorizations = firm risk rate.
• No individual health statements are required.
Note: Changes in census and medical
information could impact final rates.
EZ-Write Requirements
The easiest way to submit is just send in an EGA and Employee
applications with your Humana Underwriting Request Form.
However there are different options that can be utilized.
• Humana Underwriting Request Form
• RAF (Risk Assessment Form)
• Signed and dated authorizations
• Demographic information on each applicant and spouse to include:
- Name
- Social Security Number
- Date of Birth
- Gender
- State
- Zip Code
EZ-Write – Underwriting Process
• Broker submits RAF, authorizations, and demographic
information with Humana Underwriting Request Form.
• EasyRate creates quote, enters demographic
information into Intel and pends quote to Underwriting.
(Paperwork routed to Underwriting same day).
• Underwiting receives and reviews data within 24 hours.
Adjusts and documents quotes as needed.
• Underwriter sends completed quote (with directions
regarding quote status on cover sheet) to agent with a
copy to Sales Exec.
EZ Write – Underwriting Process
• If additional information is needed:
-- Underwriter contacts broker by phone,
broker by e-mail (questionnaires), or
applicant by phone based on the
selection designated on Humana
Underwriting Request Form.
-- Underwriter waits additional 24 hours to
receive information
EZ-Write – Underwriting Process
-- Underwriter releases quote (with statements on
cover sheet advising of status of quote) within 48
hours utilizing the following options:
1) RAF reviewed, underwriting
completed, no adjustment to rates
2) RAF reviewed, underwriting
completed, X adjustment to rates
3) Additional information needed, but not
received, no adjustment to rates
Note: Timeframes are flexible, work with your underwriter!
EZ-Write Expectations
• Upon receipt of a “complete group”,
finalized rates will be available within 48
hours.
• Information submitted with the sold case
(RAF, etc.) will contain the same
information as the data used to determine
the risk adjusted rate on the quote.
Timing of Pilot
-- Sales Training: June 2 and 3
-- Underwriting & EasyRate (Hands-on Intel) training: June 3
-- Sales Office (Hands-on Intel) training: week of June 6-10
-- Pilot begins (DATE T.B.D)
-- Transition period (DATE T.B.D)
* Begin new process but allow current process for 60 days
* If pilot successful, existing quote/MRA process will be discontinued 60
days from “softlaunch”
Agent Communication
• Sales/Market
-- Provide Humana Underwriting Request Form to
your agents. (Forms will be posted under
agent portal, applications, Texas, other Employer
forms).
-- Consider customizing your quote cover page
-- Marketing pieces will be made available
• EasyRate
-- Instructions on cover sheet (not disclaimer)
during transition period to aid in educating
brokers on new process
-- Verbal communication/education to brokers on
phoned in quotes
QUESTIONS?