Booking Scripts
Booking a class over the phone (someone you know):
Hi, ___________________, this is ____________________. Do you have a
quick minute? Great! I am calling because I recently started my own business with
Mary Kay and one of my first challenges is to get the opinion of 30 women of our
products in the next 30 days. Is there any reason why you couldn’t help me out and
give me your opinion?
If answer is no: Ok thanks so much for your time, have a great day.
If yes:
Ok. Great! What works better for you, a weeknight or weekend?
Ok. I have, um, _____________@____________ or __________@_________
What works better for you?
Ok. Great I have you down for _____________@_______________.
(Say their name), I would love to give you some free product if you could help me
reach my goal a little bit faster by sharing your appointment with a few friends. Is
there any reason why you couldn’t share your appointment with, like, 3 or 4 friends
Oh My Goodness, thank you so much for helping me out, I have you and your
friends scheduled for ______________@______________ to give me your
opinion of the products.
__________________, what’s your email address, I’ll send you a flier with all the
free stuff you are gonna to get and an outside order sheet so you can maximize
your hostess credit. GET EMAIL ADDRESS!!!!
Ok, Got it. Thanks.
__________________, I need you to do me a huge favor and reply to my email
with your guest list. I need their name, address & phone number. And _________,
I need you to respond in the next 24 hours so I can keep your appointment on my
books and so you get the maximum credit. As long as we hold your appointment on
the original date & time and I get your guest list in the next 24 hours you will
receive $35 in free product. Isn’t that great?
_______________, I am so excited to meet with you and your friends, you guys
are going to have so much fun. I will send you that email tonight, Do you have any
questions for me?
Ok Great! _______________, I just want you to know, I appreciate you so much
and I am so grateful for your help.
Ok have a great night Hun, I’ll talk to you soon.
Booking a guest over the phone (someone you DO NOT know):
Hi, ______________, this is _______________, I met your friend
___________ the other day at a Mary Kay pampering party and she thought you
might be interested in a free Mary Kay makeover! Have you ever tried Mary Kay
before? Ok, well I would love to have you come to my beauty studio for a free
pampering session! I have Wednesday at 6pm or Saturday morning at 9:30am
available. What works better for you?
If these times don’t work go to the other script and book her at her home with
friends
Ok great! I have you down for ________________@ __________________.
_____________, I’ve found that you have the most fun when you share your
appointment with friends, you can bring up to 2 friends with you. Is there anyone
you would like to share your appointment with?
Ok Great!
Now these appointments are by RSVP only and assigned seats so I’ll need to know
exactly how many people are coming the day before. Please call or text me as soon
as you know.
(Say her name), whats your address, I will send you a reminder card. – only do this
if the appointment is more than 4 days away.
The address to the studio is 1255 University Ave Rochester NY 14607. It’s a big
brick building, it looks like an old warehouse right across from Tim Hortons. There
will be reserved parking signs, but you can disregard them and park anywhere. You
can also park on the sidewalk or street or at the next building over.
Do you have any questions for me?
Let me give you my number so you have it. Its _______________________. Im
looking forward to meeting you and your friends. Please call me if anything changes.
I will see you soon. Have a great night. Bye
If they ask what the make over is……….You will get a hand & lip treatment, a skin
analysis and facial and some color and you will learn how to do all of it yourself.
How does that sound? Great!
Use the same texts as warm chatter to coach this appointment. You must coach or
it will not hold.
Warm Chatter (Someone you meet out and about)
This might sound crazy, but I do Mary Kay and I’m trying to get the opinion of our
product line from 30 women in the next 30 days! HAND THEM YOUR BUSINESS
CARD & AN INFORMATION CARD TO GET THEIR INFO I think you are
super cute, were really helpful, provided me with great service today (pickone) and
I would really love your opinion. Is there any reason why you couldn’t help me out?
Ok Great! I have pampering sessions available on weds evening at 6 and sat
mornings at 9:30 at my beauty studio. What works better for you? WRITE
WHERE U MET THEM AND THEIR APPOINTMENT ON THE BACK OF THEIR
INFO CARD SO YOU REMEMBER AND ALSO PUT IT IN YOUR DATE BOOK
Ok great! I’ve got you down for _____________@________ ALSO WRITE THE
APPOINTMENT ON THE BACK OF YOUR BUSINESS CARD AND HAND IT
BACK TO THEM SO THEY HAVE IT.
______________, you can bring up to 2 friends with you, is there anyone you
would like to bring? Ok Great! And if anything changes please let me know asap
because it is by RSVP only and assigned seats..
You guys are going to have so much fun, I cant wait to pamper you guys!
You need a fast turn around on these appointments or they will not hold!!!!
2 Days before the appointment send this text:
(Their name), Im so excited to meet with you and your friends on date@time!!!! I
need to turn in my head count – how many people will it be total?
She responds
You respond: Ok Great! I cant wait, you guys are going to love it!!!!
If they cancel always try to book them in your next spot
Day before send this text:
The class starts right at ________ please come 10 mins early so I can get you
guys all set up. Do you need directions?
Day of send this text:
Just wanted to remind you that you can disregard any reserved parking signs. Park
any where u can find a spot – street, next 2 sidewalk, ne spot or next building
down.