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A Consumer’s Guide





Get Your Power from theSun









Bringing you a prosperous future where energy is clean, abundant, reliable, and affordable

Contents

Background

What is a solar electric or photovoltaic system? . . . . . . . . . . . . . . . .2

Are incentives available to help reduce the cost? . . . . . . . . . . . . . . . .3

Investing in a PV system

Why should you buy a PV system? . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Is your home or business a good place for a PV system? . . . . . . . . . .5

How big should your PV system be, and what features

should it have? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

How much will you save with your PV system? . . . . . . . . . . . . . . . . .8

How much does a PV system cost? . . . . . . . . . . . . . . . . . . . . . . . . . . .8

How can you finance the cost of your PV system? . . . . . . . . . . . . . .9

Selecting a PV provider

Who sells and installs PV systems? . . . . . . . . . . . . . . . . . . . . . . . . . .11

How do you choose among PV providers? . . . . . . . . . . . . . . . . . . . .11

How do you choose among competing bids? . . . . . . . . . . . . . . . . . .12

Is the lowest price the “best deal”? . . . . . . . . . . . . . . . . . . . . . . . . . .13

Before connecting a PV system to the grid

What should you know about permits? . . . . . . . . . . . . . . . . . . . . . .14

What should you know about insurance? . . . . . . . . . . . . . . . . . . . .14

How do you get an interconnection agreement? . . . . . . . . . . . . . . .14

How do you get a net-metering agreement? . . . . . . . . . . . . . . . . . . .15

What should you know about utility and inspection sign-off? . . . .16

What should you know about warranties? . . . . . . . . . . . . . . . . . . . .16

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17







Cover photo: This PV system, integrated into an awning over the

back porch of a home in California, generates electricity while

shading the family's outdoor activities. (Courtesy of AstroPower/PIX12345)



Photo opposite: These PV modules are light and flexible, which

makes them suitable for roofing shingles.



This Consumer’s Guide is based on a state-specific guide written

by Tom Starrs and Howard Wenger for the California Energy

Commission, which was supported, in part, by the National

Renewable Energy Laboratory in Golden, Colorado.



ii

Get Your Power from theSun

Are you thinking about buying a solar electric system for your home or busi-

ness? If so, this booklet provides some basic information that can help you.

Solar electric systems, which are also called photovoltaic or PV systems,

are reliable and pollution-free. They make use of a renewable source of ener-

gy—the sun. And PV systems for homes and businesses are becoming more

affordable all the time.

PV works best in an energy-efficient building. So, adding insulation and ener-

gy-efficient lighting, appliances, and windows is a good idea, to reduce your

home’s overall electricity use before you install a PV system.

To make PV systems even more affordable, several states offer financial incen-

tives through solar rebates and other programs. Some utilities have net meter-

ing programs, which further enhance the economics of PV. Net metering

means that when your PV system generates more power than you need, the

excess goes to the utility grid and the meter runs backward. This allows you

to receive full retail value for the power that your PV system generates.

This booklet can guide you through the process of buying a solar electric sys-

tem. It is not a technical guide to designing or installing a system—for that

information, we recommend consulting an experienced PV system designer

or supplier.

A PV system can be a substantial investment. As with any investment, careful

planning will help you make the right decisions for your home or business. Warren Gretz, NREL/PIX06283









1

Background

What is a solar electric or technology the U.S. energy source

photovoltaic system? of choice for the 21st century.

Photovoltaic (PV) systems convert The basic building block of PV tech-

sunlight directly to electricity. They nology is the solar “cell.” Multiple

work any time the sun is shining, PV cells are connected to form a PV

but more electricity is produced “module,” the smallest PV compo-

when the sunlight is more intense nent sold commercially. Modules

and strikes the PV modules directly range in power output from about

(as when rays of sunlight are perpen- 10 watts to 300 watts. A PV system

dicular to the PV modules). Unlike connected or “tied” to the utility

solar thermal systems for heating grid has these components:

water, PV does not use the sun's

heat to make electricity. Instead, • One or more PV modules, which

electrons freed by the interaction are connected to an inverter

of sunlight with semiconductor • The inverter, which converts the

materials in PV cells are captured system's direct-current (DC) elec-

in an electric current. tricity to alternating current (AC)

PV allows you to produce electricity— • Batteries (optional) to provide

without noise or air pollution—from energy storage or backup power

a clean, renewable resource. A PV in case of a power interruption

system never runs out of fuel, and it or outage on the grid.

won't increase U.S. oil imports. Many

PV system components are manufac- AC electricity is compatible with

tured right here in the United States. the utility grid. It powers our lights,

These characteristics could make PV appliances, computers, and televisions.







Solar

Panels









Inverter Utility

Service





Meter

Home Power/

Appliances 03529701





Residential grid-connected PV system

2

Special appliances that run directly Are incentives available to

on DC power are available, but they help reduce the cost?

can be expensive.

Yes, many states offer incentives.

Before you decide to buy a PV system, For specific information, call one of

there are some things to consider: the contacts listed under “Getting

Help” at the end of this booklet.

First, PV produces power intermit- Another excellent source is the

tently because it works only when National Database of State Incent-

the sun is shining. This is not a prob- ives for Renewable Energy (DSIRE).

lem for PV systems connected to the Prepared by the North Carolina Solar

utility grid, because any additional Center, this database contains infor-

electricity required is automatically mation on financial and regulatory

delivered to you by your utility. In incentives that promote renewable

the case of non-grid, or stand-alone, energy technologies.

PV systems, batteries can be pur-

chased to store energy for later use. Net Metering—In more than 35

states, customers who own PV sys-

Second, if you live near existing tems can benefit from laws and

power lines, PV-generated electricity regulations that require “net” electric

is usually more expensive than con- meter reading. The customer is billed

ventional utility-supplied electricity. for the net electricity purchased from

Although PV now costs less than the utility over the entire billing

1% of what it did in the 1970s, the period—that is, the difference

amortized price over the life of the between the electricity coming from

system is still about 25 cents per the power grid and the electricity

kilowatt-hour. This is double to generated by the PV system. Through

quadruple what most people pay for net metering, the customer obtains

electricity from their utilities. A solar the full retail electricity rate—rather

rebate program and net metering can than the much lower wholesale

help make PV more affordable, but rate—for kilowatt-hours of PV-pro-

they can't match today's price for duced electricity sent to the utility

utility electricity in most cases. power grid. The benefits of net

Finally, unlike the electricity you metering to consumers are especially

purchase monthly from a utility, PV significant in areas such as Hawaii

power requires a high initial invest- and New York, which have high

ment. This means that buying a PV retail electric rates. Utilities also

system is like paying years of electric benefit because the solar-generated

bills up front. Your monthly electric energy often coincides with their

bills will go down, but the initial periods of “peak” demand for

expense of PV may be significant. electricity.

By financing your PV system, you Property and Sales Tax—Tax

can spread the cost over many years, incentives may include a sales tax

and rebates can also lighten your exemption on the PV system pur-

financial load. chase, a property tax exemption,

or state personal income-tax credits,



3

AstroPower/PIX12346

PV awnings such as this one in California provide both

electricity and shade.



all of which provide an economic growth. In the United States, the

benefit to consumers by lowering U.S. Department of Energy has been

high capital costs. The U.S. govern- involved in a program known as

ment also provides financial support TEAM-UP, or Technology Experience

for PV technology through a tax to Accelerate Markets in Utility

credit for commercial uses of solar Photovoltaics. Through this program,

energy. This energy investment credit some 80 utilities in 40 states have

provides businesses (but not individ- installed more than 7 megawatts

uals or utilities) with a 10% tax credit of grid-connected PV; supplier buy-

and 5-year accelerated depreciation downs and consumer rebates range

for the cost of equipment used to between $2 and $4 per watt.

generate solar electricity.

Residential Energy Rate—This

Buy-Down—Rebates and buy- is the average retail residential rate

downs, typically based on the rated for energy from utilities, in cents

power of the system, help to defray per kilowatt-hour. Check your utility

high capital costs and to create bill for your actual rate.

competitive, sustainable market





4

Investing in a PV system

Why should you buy a PV location looks promising, your PV

system? provider can determine whether your

home or business can effectively use

People decide to buy PV systems for

a PV system.

a variety of reasons. Some people

want to help preserve the Earth's The orientation of your PV system

finite fossil-fuel resources and reduce (the compass direction that your sys-

air pollution. Others want to invest tem faces) affects its performance. In

in an energy-producing improve- the United States, the sun is always

ment to their property. Some people in the southern half of the sky but is

like the security of reducing the higher in the summer and lower in

amount of electricity they buy from the winter. Usually, the best location

their utility because it makes them for a PV system is a south-facing

less vulnerable to future price roof, but roofs that face east or west

increases. And some people just may also be acceptable. Flat roofs

appreciate the independence that also work well for solar electric sys-

a PV system provides. tems, because PV modules can be

mounted flat on the roof facing the

If you plan to build a home away

sky or bolted on frames tilted toward

from an established utility service,

the south at an optimal angle. They

inquire about the cost of installing

can also be attached directly to the

a utility line. Often, the cost of

roof as “PV shingles.”

extending conventional power to

your residence is higher than the If a rooftop can't be used, your solar

cost of a solar option. modules can also be placed on the

ground, either on a fixed mount or

Whatever your reason, solar energy

a “tracking” mount that follows the

is widely thought to be the energy

sun to orient the PV modules. Other

source of choice for the future, and

options (often used in multifamily

you may be able to take advantage

or commercial applications) include

of a state-sponsored program to help

mounting structures that create cov-

make it your energy choice for today

ered parking, or that provide shade

and tomorrow.

as window awnings.

Is your home or business a Is your site free from shading by

good place for a PV system? trees, nearby buildings, or other

Can you locate your system obstructions?

so it works well? To make the best use of your PV sys-

A well-designed PV system needs tem, the PV modules must have a

clear and unobstructed access to the clear “view” of the sun for most or

sun's rays for most or all of the day, all of the day—unobstructed by trees,

throughout the year. You can make roof gables, chimneys, buildings, and

an initial assessment yourself. If the other features of your home and the



5

surrounding landscape. Some poten- cost more. System sizing, discussed

tial sites for your PV system may later in this booklet, should also be

be bright and sunny during certain discussed with your PV provider.

times of the day, but shaded during

other times. Such shading may sub- What kind of roof do you have,

stantially reduce the amount of elec- and what is its condition?

tricity that your system will produce. Some types of roofs are simpler and

To be eligible for some rebates, your cheaper to work with, but a PV sys-

system must be unshaded between tem can be installed on any type.

certain hours during certain times of Typically, roofs with composition

the year. Some states have laws that shingles are the easiest to work with,

establish your right to protect your and those with slate are the most

solar access through the creation of difficult. In any case, an experienced

a “solar easement.” Your PV provider solar installer will know how to

can help you determine whether work on all types and can use roof-

your site is suitable for a solar ing techniques that eliminate any

electric system. possibility of leaks. Ask your PV

provider how the PV system affects

Does your roof or property your roof warranty.

contain a large enough area

for the PV system? If your roof is older and needs to be

The amount of space that a PV replaced in the near future, you may

system needs depends on the size want to replace it at the time the PV

of the system you purchase. Some system is installed to avoid the cost

residential systems require as little of removing and reinstalling your

as 50 square feet (for a small “starter” PV system. PV panels often can be

system), but others could need as integrated into the roof itself, and

much as 1,000 square feet. some modules are actually designed

Commercial systems are typically as three-tab shingles or raised-seam

even larger. If your location limits metal roof sections. One benefit of

the size of your system, you may these systems is their ability to offset

want to install one that uses more the cost of roof materials.

efficient PV modules. Greater effi-

ciency means that the module needs

How big should your PV

less surface area to convert sunlight system be, and what features

into a given amount of electric should it have?

power. PV modules are available To begin, consider what portion of

in a range of types, and some offer your current electricity needs you

more efficiency per square foot would like your PV system to meet.

than others do (see table on the For example, suppose that you would

next page). Although the efficiency like to meet 50% of your electricity

(percent of sunlight converted to needs with your PV system. You

electricity) varies with the different could work with your PV provider

types of PV modules available today, to examine past electric bills and

higher efficiency modules typically





6

determine the size of the PV system produced by your system on an

needed to achieve that goal. annual basis (see the section on net

metering). Finally, customers eligible

You can contact your utility and for net metering vary from utility to

request the total electricity usage, utility; for example, net metering

measured in kilowatt-hours, for your could be allowed for residential cus-

household or business over the past tomers only, commercial customers

12 months (or consult your electric only, or both.

bills if you save them). Ask your PV

provider how much your new PV One optional feature to consider is

system will produce per year (also a battery system to provide energy

measured in kilowatt-hours) and storage (for stand-alone systems) or

compare that number to your annual backup power in case of a utility

electricity usage (called demand) to power outage (for grid-connected

get an idea of how much you will systems). Batteries add value to your

save. In the next section, we'll pro- system, but at an increased price.

vide more information on estimating

how much you will save. As a rule, the cost per kilowatt-hour

goes down as you increase the size

Some solar rebate programs are of the system. For example, many

capped at a certain dollar amount. inverters are sized for systems up to

Therefore, a solar electric system 5 kilowatts, so even if your PV array

that matches this cap maximizes is smaller (say, 3 kilowatts), you may

the benefit of the solar rebate. have to buy the same size of inverter.

Labor costs for a small system may

To qualify for net metering in some be nearly as much as those for a large

service territories, your PV system system, so you are likely to get a bet-

must have a peak generating capacity ter price for installing a 2-kilowatt

that is typically not more 10 kilo- system all at once, rather than

watts (10,000 watts), although this installing 1 kilowatt each year for

peak may differ from state to state. two years.

Also, utilities have different provi-

sions for buying excess electricity





Roof Area Needed in Square Feet (shown in Bold Type)

PV Module

Efficiency (%) PV Capacity Rating (Watts)

100 250 500 1,000 2,000 4,000 10,000

4 30 75 150 300 600 1,200 3,000

8 15 38 75 150 300 600 1,500

12 10 25 50 100 200 400 1,000

16 8 20 40 80 160 320 800

For example, to generate 2,000 watts from a 12%-efficient system, you need 200 square feet of roof area.







7

How much will you save electricity will not be worth as much

with your PV system? as the electricity you actually use.

You may earn only 2 cents per

The value of your PV system's elec-

kilowatt-hour—or less than half the

tricity depends on how much you

retail rate—for your excess power.

pay for electricity now and how

much your utility will pay you for PV systems produce most of their

any excess power that you generate. electricity during the middle of the

If your utility offers net metering day, when residential electric loads

(and so pays the full retail price for tend to be small. If your utility does

your excess electricity), you and your not offer net metering, you may

utility will pay the same price for want to size your system to avoid

each other's electricity. You can use generating electricity significantly

the calculation box on the next page beyond your actual needs.

to roughly estimate how much elec-

tricity your PV system will produce How much does a PV

and how much that electricity will system cost?

be worth. Actual energy production

No single answer applies in every

from your PV system will vary by up

case. But a solar rebate and other

to 20% from these figures, depending

incentives can always reduce the

on your geographic location, the

cost. Your price depends on a num-

angle and orientation of your system,

ber of factors, including whether

the quality of the components, and

your home is under construction and

the quality of the installation.

whether PV is integrated into the

Also, you may not get full retail roof or mounted on top of an exist-

value for excess electricity produced ing roof. The price also depends on

by your system on an annual basis, the PV system rating, manufacturer,

even if your utility does offer net retailer, and installer.

metering. Be sure to discuss these

The size of your system may be the

issues with your PV provider. Request

most significant factor in any meas-

a written estimate of the average

urement of costs versus benefits.

annual energy production from the

Small, single-PV-panel systems with

PV system. However, even if an esti-

built-in inverters that produce about

mate is accurate for an average year,

75 watts may cost around $900

actual electricity production will

installed, or $12 per watt. These

fluctuate from year to year because

small systems offset only a small

of natural variations in weather

fraction of your electricity bill. A

and climate.

2-kilowatt system that meets nearly

If your utility does not offer net all the needs of a very energy-

metering, you can still use the calcu- efficient home could cost $16,000

lation box to determine the amount to $20,000 installed, or $8 to $10 per

of electricity your system will watt. At the high end, a 5-kilowatt

produce. However, this is not as system that completely meets the

straightforward, because the excess energy needs of many conventional





8

Calculating Electricity Bill Savings for a Net-Metered PV System

• Determine the system's size in kilowatts (kW). A reasonable range is from

1 to 5 kW. This value is the “kW of PV” input for the equations below.

• Based on your geographic location, select the energy production factor

from the map below for the “kWh/kW-year” input for the equations.

Energy from the PV system = (kW of PV) x (kWh/kW-year) = kWh/year

Divide this number by 12 if you want to determine your monthly energy reduction.



Energy bills savings = (kWh/year) x (Residential Rate)/

100 = $/year saved

(Residential Rate in this above equation should be in dollars per kWh; for example,

a rate of 10 cents per kWh is input as $0.10/kWh.)

For example, a 2-kW system in Denver, CO, at a residential energy rate of

$0.07/kWh will save about $266 per year: 1,900 kWh/kW-year x $0.07/kWh

x 2 kW = $266/year.









Note: The uncertainty of the

contoured values is generally ±10%.

In mountainous and other areas of

complex terrain, the uncertainty may

be higher.







homes can cost $30,000 to $40,000 How can you finance the cost

installed, or $6 to $8 per watt. These of your PV system?

prices are rough estimates; your

When it comes to financing the cost

costs depend on your system's con-

of purchasing and installing your

figuration, your equipment options,

PV system, there are some special

and other factors. Your local PV

programs particular to financing

providers can give you more accurate

solar and other renewable energy

estimates or bids.



9

Schott Applied Power Corp./PIX08808

This 20-kilowatt PV system produces electricity for the common

areas of a shopping center in Cambridge, Massachusetts.



investments. But most of the relatively simple. It is also one way

options will be familiar to you. to avoid additional loan application

forms and fees.

The best way to finance PV systems

for homes is through a mortgage If mortgage financing is not avail-

loan. Mortgage financing options able, look for other sources of fin-

include your primary mortgage; a ancing, such as conventional bank

second mortgage, such as a U.S. loans. Seek the best possible combi-

Department of Housing and Urban nation of low rate and long term.

Development (HUD) Title 1 loan; or This allows you to amortize your PV

a home-equity loan that is secured system as inexpensively as possible.

by your property. There are two Because your PV system is a long-

advantages to mortgage financing. term investment, the terms and

First, mortgage financing usually pro- conditions of your financing are

vides longer terms and lower interest likely to be the most important

rates than other loans, such as con- factor in determining the effective

ventional bank loans. Second, the price of your PV-generated power.

interest paid on a mortgage loan is

generally deductible on your federal PV systems for businesses are proba-

taxes (subject to certain conditions). bly best financed through a compa-

If you buy the PV system for your ny's existing sources of funds for

home at the same time that you capital purchases—such as Small

build, buy, or refinance the home, Business Administration loans or

adding the cost of the PV system to conventional bank loans.

your mortgage loan is likely to be



10

Selecting a PV provider

Who sells and installs PV should have the lowest travel costs).

systems? Contact these providers and find out

what products and services they offer.

In some areas, finding a PV provider

The following questions may give you

can be as simple as picking up the

a good sense of their capabilities:

telephone directory and looking

under “Solar Energy Equipment and Has the company installed grid-

Systems—Dealers.” However, many connected PV systems? If not,

of the listings are solar water-heating has it installed grid-independent

companies and many companies (or stand-alone) PV systems?

might not be experienced in PV sys-

tem design or installation. Similarly, Experience in installing grid-

many electrical contractors, although connected systems is valuable

proficient in typical electrical con- because some elements of the instal-

tracting work, might not have expert- lation—particularly interconnection

ise in PV or residential roof-mounting with the local utility—are unique

techniques. How do you identify solar to these systems. Because grid-

electric system providers? Here are connected systems are relatively

several suggestions. uncommon, however, most contrac-

tors with PV experience have worked

• Check the Source Guide for renew- only on stand-alone systems. So,

able energy businesses (including they have experience with all aspects

PV) by name, product type, business of PV system installation except

type, and location: http://energy. connection with the utility grid.

sourceguides.com/index.shtml However, a competent company

with PV experience should not be

• Contact the Solar Energy Industries

eliminated just because it has not

Association (SEIA) at 202-628-7745

yet installed grid-connected PV.

for a list of solar service providers.

Experience with off-grid systems is

• Contact your utility company valuable, because grid-independent

to see which vendors it might systems are more technically com-

recommend. plex than grid-tied systems.

• Conduct a search on the Internet. How many years of experience

Reputable, professional contractors does the company have installing

with experience in PV systems are PV systems?

the best choice for the actual This issue speaks for itself: A contrac-

installation. tor who has been in business a long

time probably understands how to

How do you choose among work with customers and to compete

PV providers? effectively with other firms.

Compile a list of prospective PV

providers. (Those closest to you



11

Is the company properly licensed? can tell you about any judgments or

PV systems should be installed by complaints against a state-licensed

an appropriately licensed contractor. electrician. Consumers should call

This usually means that either the the city and county they live in for

installer or a subcontractor has an information on how to evaluate con-

electrical contractor's license. Your tractors. The Better Business Bureau

State Electrical Board can tell you is another source of information.

whether a contractor has a valid

electrician's license. Local building How do you choose among

departments might also require that competing bids?

the installer have a general contrac- If you decide to get more than one

tor's license. Call the city or county bid for the installation of your PV

you live in for additional informa- system (always a good idea), make

tion on licensing. sure that all bids are made on the

same basis. For example, a bid for a

A solar rebate program may require

system mounted on the ground is

that, in addition to being properly

usually very different from another

licensed, installers must demonstrate

bid for a rooftop system.

that they have special knowledge

about installing PV systems. This spe- Similarly, some PV modules generate

cial knowledge may be demonstrated more electricity per square foot than

in one of the following ways: others. Bids should clearly state the

maximum generating capacity of the

• Possession of a solar contractor

system (measured in watts or kilo-

specialty license, issued by a local

watts). If possible, have the bids spec-

building jurisdiction, that recog-

ify the system capacity in “AC watts”

nizes—through testing or other

under a standard set of test condi-

means—special knowledge of PV

tions, or specify the output of the

systems

system at the inverter.

• Certification in PV systems by a

Also request an estimate of the

group such as the state chapter

amount of energy that the system

of SEIA

will produce on an annual basis

• A letter from the PV system manu- (measured in kilowatt-hours).

facturer stating that the installer Because the amount of energy

has the experience and training depends on the amount of sun-

needed to install the system light—which varies by location, sea-

properly. son, and year to year—it’s unlikely

the contractor will quote a specific

Does the company have any figure, but a range of ±20% is realis-

pending or active judgments tic. Bids also should include the total

or liens against it? cost of getting the PV system up and

As with any project that requires a running, including hardware, instal-

contractor, due diligence is recom- lation, connection to the grid, per-

mended. Your state electrical board mitting, sales tax, and warranty.





12

Your warranty is a very important

factor for evaluating bids. A solar

rebate program may require that

systems be covered by a two-year

parts-and-labor written installation

warranty, for example, in addition

to any manufacturers' warranties on

specific components. The installer

may offer longer warranties. Also, ask

yourself, “Will this company stand

behind the full-system warranty for

the next two years?”



Is the lowest price the “best

deal”?

It might not be. You generally get

what you pay for, and it's possible

that a low price could be a sign of

inexperience. Companies that plan

to stay in business must charge

enough for their products and A home in the woods of New









Alan Ford/PIX09507

services to cover their costs, plus a Hampshire had too much shade

fair profit margin. Therefore, price to use PV on the roof. The

should not be the only considera-

solution was installing a

tion, and quality should probably

rank high on the list. freestanding PV array.









13

Before connecting a PV system to the grid

What should you know about rely on Article 690 for guidance in

permits? determining whether your PV system

has been properly designed and

If you live where a homeowners asso-

installed. If you are one of the first

ciation must approve a solar electric

people in your community to install

system, you or your PV provider may

a grid-connected PV system, your

need to submit your plans. You’ll

local building department may not

need approval before you begin

have experience in approving one

installing your PV system. However,

of these systems. If this is the case,

some state laws stipulate that you

you and your PV provider can speed

have the right to install a solar

the process by working closely with

electric system on your home.

building officials to bring them up

You will probably need to obtain per- to speed on the technology.

mits from your city or county building

department. These include a building What should you know about

permit, an electrical permit, or both. insurance?

Typically, your PV provider will take For grid-connected PV systems, your

care of this, rolling the price of the electric utility will require that you

permits into the overall system price. enter into an interconnection agree-

However, in some cases, your PV ment (see also the next section).

provider may not know how much Usually, these agreements set forth the

time or money will be involved in minimum insurance requirements to

“pulling” a permit. If so, this task keep in force. If you are buying a PV

may be priced on a time-and-materi- system for your home, your standard

als basis, particularly if additional homeowner’s insurance policy is

drawings or calculations must be usually adequate to meet the utility’s

provided to the permitting agency. requirements. However, if insurance

In any case, make sure the permit- coverage becomes an issue, contact

ting costs and responsibilities are one of the groups listed in the Getting

addressed at the start with your PV Help section.

provider before installation begins.

How do you get an

Code requirements for PV systems interconnection agreement?

vary somewhat from one jurisdiction

Connecting your PV system to the

to the next, but most are based on

utility grid will require an intercon-

the National Electrical Code (NEC).

nection agreement and a purchase

Article 690 in the NEC spells out

and sale agreement. Federal law and

requirements for designing and

some state public utility commission

installing safe, reliable, code-compliant

regulations require utilities to supply

PV systems. Because most local

you with an interconnection agree-

requirements are based on the NEC,

ment. Some utilities have developed

your building inspector is likely to



14

simplified, standardized interconnec- Practice for Utility Interface of

tion agreements for small-scale PV Photovoltaic Systems. Institute of

systems. Electrical and Electronic Engineers,

Inc., New York, NY (1998).

The interconnection agreement speci-

fies the terms and conditions under • Underwriters Laboratories, UL

which your system will be connected Subject 1741: Standard for Static

to the utility grid. These include your Inverters and Charge Controllers for

obligation to obtain permits and insur- Use in Photovoltaic Power Systems

ance, maintain the system in good (First Edition). Underwriters

working order, and operate it safely. Laboratories, Inc., Northbrook, IL

The purchase and sale agreement spec- (December 1997).

ifies the metering arrangements, the

You don’t need to fully understand

payment for any excess generation,

these standards, but your PV provider

and any other related issues.

and utility should. It is your obliga-

The language in these contracts tion to make sure that your PV

should be simple, straightforward, provider uses equipment that com-

and easy to understand. If you are plies with the relevant standards,

unclear about your obligations under however, so be sure to discuss this

these agreements, contact the utility issue.

or your electrical service provider for

clarification. If your questions are How do you get a net-

not answered adequately, contact metering agreement?

one of the groups in the Getting Some utilities offer customers with

Help section. PV systems the option to net meter

National standards for utility inter- the excess power generated by the

connection of PV systems are being PV system. As noted, this means that

adopted by many local utilities. The when the PV system generates more

most important of these standards power than the household can use,

focuses on inverters. Traditionally, the utility pays the full retail price

inverters simply converted the DC for this power in an even swap as the

electricity generated by PV modules electric meter spins backward, and

to the AC electricity we use in our your PV power goes into the grid.

homes. More recently, inverters have Net metering allows eligible cus-

evolved into remarkably sophisticat- tomers with PV systems to connect

ed devices to manage and condition to the grid with their existing single

power. Many new inverters contain meter. Almost all standard utility

all the protective relays, disconnects, meters can measure the flow of

and other components necessary to energy in either direction. The meter

meet the most stringent national spins forward when electricity is

standards. Two of these standards are flowing from the utility into the

particularly relevant: building and spins backward when

• Institute of Electrical and Electronic power is flowing from the building

Engineers, P929: Recommended to the utility.





15

For example, in one utility program, the system size, because you may want

customers are billed monthly for the to limit generating excess electricity.

“net” energy consumed. If the cus- Such a “dual metering” arrangement is

tomer’s net consumption is negative the norm for industrial customers who

in any month (i.e., the PV system generate their own power.

produces more energy than the cus-

tomer uses), the balance is credited What should you know about

to subsequent months. Once a year, utility and inspection sign-off?

on the anniversary of the effective After your new PV system is

date of the interconnection agree- installed, it must be inspected and

ment, the utility pays the customer “signed off” by the local permitting

for any negative balance at its whole- agency (usually a building or electri-

sale or “avoided cost” for energy, cal inspector) and most likely by

which may be quite small, perhaps the electric utility with which you

less than 2 cents per kilowatt-hour. entered into an interconnection

Net metering allows customers to get agreement. Inspectors may require

more value from the energy they your PV provider to make corrections

generate. It also simplifies both the (which is fairly common in the con-

metering process (by eliminating the struction business). A copy of the

need for a second meter) and the building permit showing the final

accounting process (by eliminating inspection sign-off may be required

the need for monthly payments from to qualify for a solar rebate program.

your utility). Be sure to ask your

utility about its policy regarding What should you know about

net metering. warranties?

Under the federal Public Utility Warranties are key to ensuring that

Regulatory Policies Act (PURPA), utili- your PV system will be repaired if

ties must allow you to interconnect something should malfunction dur-

your PV system. They must also buy ing the warranty period. PV systems

any excess electricity you generate, eligible for some solar rebate pro-

beyond what you use in your home or grams must carry a full (not “limit-

business. If your utility does not offer ed”) two-year warranty, in addition

net metering, it will probably require to any manufacturers’ warranties on

you to use two meters: one to measure specific components. This warranty

the flow of electricity into the build- should cover all parts and labor,

ing, the other to measure the flow of including the cost of removing any

electricity out of the building. If net defective component, shipping it to

metering is not available, the utility the manufacturer, and reinstalling

will pay you only a wholesale rate for the component after it is repaired

your excess electricity. This provides a or replaced. The rebate program’s

strong incentive to use all the electrici- two-year warranty requirement

ty you generate so that it offsets elec- supersedes any other warranty

tricity you would otherwise have to limitations. In other words, even if

purchase at the higher retail rate. This the manufacturer’s warranty on a

may be a factor in how you optimize particular component is less than



16

two years, the system vendor must Know the financial arrangements,

provide you with a two-year warran- such as contractor's bonds, that

ty. Similarly, even if the manufactur- ensure the warranty will be honored.

er’s warranty is a limited warranty (A warranty does not guarantee that

that does not include the cost of the company will remain in busi-

removing, shipping, and reinstalling ness). Find out whom to contact

defective components, the system if there is a problem. Under some

vendor must cover these costs if solar rebate programs, vendors must

the retailer/vendor also installed provide documentation on system

the system. and component warranty coverage

and claims procedures. To avoid any

Be sure you know who is responsible later misunderstandings, be sure to

for honoring the various warranties read the warranty carefully and

associated with your system—the review the terms and conditions

installer, the dealer, or the manufac- with your retailer/vendor.

turer. The vendor should disclose the

warranty responsibility of each party.









Getting Help

For more information on solar electric This Web site has a listing of state

systems, please contact: Public Utility Commissions that you

National Association of State Energy may contact.

Officials (NASEO) Solar Energy Industries Association (SEIA)

1414 Prince Street 1616 H Street, N.W., Suite 800

Suite 200 Washington, DC 20006

Alexandria, Virginia 22314 Phone: 202-628-7745 • Fax: 202-628-7779

Phone: 703-299-8800 • Fax: 703-299-6208 www.seia.org

www.naseo.org/members/states.htm The Solar Energy Industries Association

Check the above Web site to find the is the national trade association of the

contact for your state energy office, solar industry. Many states have a state

which typically promotes the develop- chapter of the national SEIA organiza-

ment and use of renewable energy tion, which can be found on SEIA’s

resources in your state. The office might Web site.

offer technical assistance, sponsor work-

shops and forums, and provide general Other helpful Web sites

information to resident energy con- Solar Energy Technologies Program:

sumers on renewable energy resources www.eere.energy.gov/solar

and applications.

National Center for Photovoltaics:

National Association of Regulatory and www.nrel.gov/ncpv

Utility Commissioners (NARUC)

1101 Vermont, N.W. Million Solar Roofs: www.millionsolar-

Suite 200 roofs.com

Washington, DC 20005 Database of State Incentives for

Phone: 202-898-2200 • Fax: 202-898-2213 Renewable Energy (DSIRE):

www.naruc.org www.dsireusa.org



17

About the Office of Energy Efficiency and Renewable Energy

A Strong Energy Portfolio for a Strong America

Energy efficiency and clean, renewable energy will mean a stronger economy, a

cleaner environment, and greater energy independence for America. By investing in

technology breakthroughs today, our nation can look forward to a more resilient

economy and secure future.



Far-reaching technology changes will be essential to America's energy future.

Working with a wide array of state, community, industry, and university partners,

the U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy

invests in a portfolio of energy technologies that will:



• Conserve energy in the residential, commercial, industrial, government, and transporta-

tion sectors

• Increase and diversify energy supply, with a focus on renewable domestic sources

• Upgrade our national energy infrastructure

• Facilitate the emergence of hydrogen technologies as vital new "energy carriers."



The Opportunities

Biomass Program—Using domestic, plant-derived resources to meet our fuel,

power, and chemical needs

Building Technologies Program—Homes, schools, and businesses that use less

energy, cost less to operate, and, ultimately, generate as much power as they use

Distributed Energy & Electric Reliability Program—A more reliable energy

infrastructure and reduced need for new power plants

Federal Energy Management Program—Leading by example, saving energy

and taxpayer dollars in federal facilities

FreedomCAR & Vehicle Technologies Program—Less dependence on foreign

oil, and eventual transition to an emissions-free, petroleum-free vehicle

Geothermal Technologies Program—Tapping the Earth's energy to meet

our heat and power needs

Hydrogen, Fuel Cells & Infrastructure Technologies Program—Paving the

way toward a hydrogen economy and net-zero carbon energy future

Industrial Technologies Program—Boosting the productivity and competitiveness

of U.S. industry through improvements in energy and environmental performance

Solar Energy Technology Program—Utilizing the sun's natural energy to

generate electricity and provide water and space heating

Weatherization & Intergovernmental Program—Accelerating the use of today's

best energy-efficient and renewable technologies in homes, communities, and businesses

Wind & Hydropower Technologies Program—Harnessing America's abundant

natural resources for clean power generation



To learn more, visit www.eere.energy.gov





The National Renewable Energy Laboratory,

a DOE national laboratory, produced this Consumer’s Guide for:



U.S. Department of Energy

Office of Energy Efficiency and Renewable Energy

1000 Independence Avenue, S.W.

Washington, D.C. 20585



December 2003 • DOE/GO-102003-1844


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