Managing e-resources in
today’s information
landscape
Mikko Laitinen
EBSCO Information Services
23.9.2005
EBSCO Information Services
• Elton B. Stephens Company, founded 1944
• Largest subscription agent in the world
• 31 offices, 6 continents
• 2250 employers
2
Prints vs. e-journals
3
Prints Order
Pay
Assess
need/budget Evaluate
Acquire
Evaluate
Monitor Provide Access
Provide Support Administer
Claiming
4
License
E-journals Trial use
terms Order
Price Pay
Assess
need/budget Evaluate IP Addresses
Register
User
feedback Acquire Proxy Servers
Usage stats Catalog
Evaluate Portals/Acces
Downtime Monitor Provide Access s lists
analysis
Campus
Review authentication
problems
URL
maintenance
Problem log
Provide Support Administer
User IDs
Hardware
needs Admin module
information
Software
needs Preferences
(store)
Contact info
Holdings lists
Troubleshoot/ Access
triage restrictions
View rights for Claiming
use
5
License
Agent’s role Trial use
terms Order
Price Pay
Assess
need/budget Evaluate IP Addresses
Register
User
feedback Acquire Proxy Servers
Usage stats Catalog
Evaluate Portals/Acces
Downtime Monitor Provide Access s lists
analysis
Campus
Review authentication
problems
URL
maintenance
Problem log
Provide Support Administer
User IDs
Hardware
needs Admin module
information
Software
needs Preferences
(store)
Contact info
Holdings lists
Troubleshoot/ Access
triage restrictions
View rights for Claiming
use
6
EBSCO’s e-agenda:
co-operation with publishers, R&D, hard work
• Publishers Services -department
– +110 employers
– +60,000 publishes
• Information System and Services -department
– 270 employers
– R&D, orders
• Title Information -department
– 70 employers
– 300,000 titles, 198,000 updates/month
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EBSCO’s e-
services
Library’s e-Journal services EBSCO’s e-services
®
OPAC EBSCOhost
E-Journals Service
(EJS)
ILL
EBSCOhost
SM
EBSCO A-to-Z databases
Library’s (journal list)
website
Linkresolver
TM
(LinkSource )
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EBSCOhost® Electronic Journals
Service (EJS)
Basic Enhanced
• Provided at no additional • For-fee service
charge to EBSCO • An end-user portal to
Subscription Service more than 13,000 e-
customers journals.
• Simple interface allowing • Pay-per-view article
for quick and easy purchasing
searching and browsing of • Alerting services,
content including TOC alerts and
• Allows for searching and administrative alerts
accessing only those e- • Comprehensive linking
journals purchased support
through EBSCO
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Linking, linking, linking...
• CustomLinks
– Calculated links to hundreds of targets, from…
– EBSCOhost databases
– EJS
– A-to-Z
CrossRef-member
publisher sites
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A-to-Z -titlelist
– Complete collection management
– Content, access coverage and embargos
– URL management
– Journal linking support
– MARC records for OPAC
– Knowledgebase management for link resolvers
http://www.ebsco.com/atoz/
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EBSCO CustomLinks™: Omat linkit
haluttuihin palveluihin
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Linking, linking, linking...
• LinkSource
– OpenURL resolver
– Vendor neutral
– Hundreds of targets, 10s of thousands of journals,
10s of millions of articles
– Price and feature-competitive hosted solution
– Integrates with EJS (SmartLinks)
– Integrates with EBSCOhost full text (SmartLinks)
– Integrates with A-to-Z (Knowledgebase
management)
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Linking, linking, linking...
• SmartLinks
– Confirmed article links to millions of full text articles, from…
– EBSCOhost databases
– Link resolvers (SFX, LinkFinder Plus etc.)
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SmartLinks™ ASP & BSP -databases
# journals that have links
Database to fulltext in ASP & BSP
AGRICOLA 347
Biological Abstracts (BIOSIS) 462
CINAHL 400
EconLit 294
ERIC 543
GeoRef 280
Inspec 590
MEDLINE 1,579
MLA International Bibliography 286
PsycINFO 899
RILM 370
SPORTDiscus 466
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E-Journal services: libraries
ejs EBSCOhost Electronic Journals Service
az A-to-Z
ls LinkSource
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License
A-to-Z, EJS, Trial use
ejs terms Order
LinkSource Assess
Price Pay
ejs
need/budget Evaluate IP Addresses
Register ejs
User
feedback Acquire Proxy Servers az
Usage stats ejs Catalog az
ls Evaluate ejs
az Portals/Acces az
ls
Downtime Monitor Provide Access s lists
analysis ejs
Campus
Review ls
authentication
problems
URL ejs
maintenance az
Problem log
Provide Support Administer
ejs
User IDs ls az
Hardware
needs Admin module
information
Software
needs Preferences
(store)
Contact info
Holdings lists ejs
az
Troubleshoot/ Access ejs
triage restrictions
View rights for Claiming
use
19 ejs
Traditional functions still exist
ess Sales and sales support
op Order processing
cs Customer service
ps Publisher services
mp MetaPress
mp User services
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ess
License op
EBSCO ess ejs
Trial use
terms
ps Order
op
us
Assess ess
Price
ess
Pay
ps cs ejs
need/budget Evaluate IP Addresses ejs
mp
ps Register
User
feedback Acquire Proxy Servers az
Usage stats ejs Catalog az
ls Evaluate ejs
az Portals/Acces az ls
Downtime Monitor Provide Access s lists
analysis ejs
Campus
Review ls
authentication
problems
URL ejs
maintenance az
Problem log
Provide Support Administer
ejs
User IDs ls az
Hardware
needs Admin module
information
Software
needs Preferences
(store)
Contact info
Holdings lists ejs
cs az
Troubleshoot/ Access
triage us us
restrictions cs
View rights for Claiming
use
21
Summasummarum..
Most extensive range of publisher-aggregator
partnerships
Flexible transparent value for money solutions
- guaranteed best publisher prices
Privately owned company, and financially
secure (5A1 Dun & Bradstreet rating) - long
term commitment to the industry & the global
marketplace
Unique linking environment maximizing e-
resource usage
Global coverage and capabilities with local
understanding, support and training
Guaranteed Service Level Agreement
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EBSCO makes your life easier, thank you!
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