NEOSPORIN® OINTMENT FAQ
Here are some answers to the most common patient questions about Neosporin First Aid Antibiotic Ointment:
Q. Should I use a bandage with Neosporin Ointment?
A. The American Academy of Pediatrics recommends applying a sterile bandage after applying a topical antibiotic in order to
create a moist healing environment that speeds healing and minimizes scarring.
Q. Original so effective at healing wounds and preventing scarring?
A. The combination of the unique base and triple antibiotic ingredients (Bacitracin Zinc, Neomycin Sulfate, and Polymyxin B
Sulfate) help to minimize scarring while preventing infection.
Q. Can I use Neosporin Ointment on old scars to diminish their appearance?
A. No. Neosporin is not proven effective in reducing the appearance of wound scars that have already healed.
Q. Can I use Neosporin Ointment longer than seven days?
A. No. Do not use any antibiotic ointment longer than one week unless directed by your physician.
Q. What is the difference between Neosporin Original Ointment and Plus Pain Relief Ointment?
A. In addition to antibiotics to fight infection, Neosporin Plus Pain Relief Ointment also contains the pain reliever Pramoxine
Hydrochloride. Neosporin Plus Pain Relief Ointment should not be used by children under two years of age.
Q. Should I use Neosporin Plus Pain Relief ointment or cream?
A. Both products are effective in preventing infection and relieving pain. Whether you use the ointment or cream is a matter of
Q. Can I use Neosporin Ointment for uses that are not on the label?
A. Neosporin Ointment is a very effective product, but we can recommend using it only for minor cuts, scrapes and burns.
Q. How should I wash my child’s cut?
A. First wash your hands thoroughly with soap and water. Then use lukewarm water to remove dirt, sand, germs and other
foreign material. You may need to use a washcloth for extra dirty wounds and scrapes.
Q. Can I use Neosporin Ointment on my baby?
A. While there is no age limit for Neosporin Ointment, we always recommend contacting your physician before treating babies or
young children under 2.
Q. Can I use Neosporin Ointment on my baby’s diaper rash?
A. Neosporin Ointment is not recommended for diaper rash. For more information about treating diaper rash, please visit
Q. Will Neosporin Ointment stain my clothing?
A. The White Petrolatum base in Neosporin Ointment will not stain clothing.
Q. Can I use Neosporin Ointment on my pet?
A. We know how well Neosporin Ointment works for you, but we can’t recommend using it on animals. Please contact your
Q. My tube of Neosporin Ointment has expired. Can I still use it?
A. We do not recommend using expired Neosporin Ointment, and cannot guarantee the efficacy of expired products. Neosporin
Ointment’s shelf life is 24 months or 2 years.
Q. Can I use Neosporin on my baby’s diaper rash?
A. Neosporin is not recommended for diaper rash.
Q. What are the ingredients that make Neosporin Original so effective at healing wounds and preventing scarring?
A. The combination of the unique base and triple antibiotic ingredients help to minimize scarring while preventing infection.
For more specific product information, such as product directions, warnings and ingredients, please visit the Pfizer
Consumer Healthcare website at www.prodhelp.com <http://www.prodhelp.com> or call them at 1-800-223-0182.