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Southern-LINC-Phone-Roaming-RSS-Instructions

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					Southern LINC Phone Roaming RSS Instructions
                                                                       Written By: Dominique’ E. Cook
                                                                                    Date: 5 April 2002
Legacy Units (i370, i470, i600 and the i1000)
Step 1: Interleave Settings – The handset
Press the Mode key until the screen reads “Group Ready”. Using the keypad, press #*#321#*#. The
screen will read, “Set Phone Tx To: I6 Only” (it may say I3 Only, I3 Pref, or I6 Pref). Press the Right
Arrow key until the screen reads, “Set Phone Tx To: I3 Pref>.” Press the soft key under “Ok.” The screen
will read, “Confirm Phone Tx: I3 Pref.” Press the soft key under “Ok.” The screen will return to the
Group Ready mode. Note: If the interleave setting cannot be changed in the handset, See Appendix C,
Interleave Settings.

CAUTION: Units with an interleave set to anything other than 3:1 Preferred may encounter handset
performance issues.

Step 2: Network ID – The handset
A master reset will download the appropriate network ID’s into the handset.

1.   On the keypad, press *#43.
2.   The screen will read, “43=MASTER RESET.” Press the soft key under “OK.”
3.   The screen will read, “PASSCODE?” PRESS 0000 (four-zero’s). If the passcode has been changed
     by the customer, use that passcode.
4.   The screen will read, “MASTER RESET?” Press the soft key under “OK.”
5.   The screen will read, “CAUTION: SEE MANUAL.” Press the soft key under “OK.” The subscriber
     unit will power itself down.
6.   Power up the subscriber unit.

Step 3: Programming the Bandmap – In RSS (Radio Service Software – R01.14.01 or higher)
1. Power up the iDEN unit and connect the data cable.
2. Double click on the RSS icon on your desktop.
3. Click on the Read Phone icon. The message, “The codeplug will be updated from version xx.xx to
    version xx.xx” may appear. Select “OK.” The message, “The operation was successful” will appear
    once the subscriber units’ codeplug has been read. If you are unable to read the codeplug, see
    Appendix C.
4. Once the codeplug has been read successfully, it will appear on the screen as Codeplug1 (The
    codeplug number may be different if you have read several other codeplugs). Select “OK.”
5. Select the “Tools” Option.
6. Select the “Bandmap” Option.
7. Select the SoLINC (New) – 1A (Note: The registration time for the unit will increase
    significantly).
8. Select “OK.”
9. Click on the Write Phone icon.
10. Once the “Write Phone” option is complete, the message, “The operation was Successful” will appear.
    Select “OK.”
11. Click on the Reset Key (Large-Blue R). The screen of the computer will read, “The phone has been
    reset successfully.”
12. Select “OK.”
13. In order to ensure the operation was successful, put the unit into diagnostics (See Appendix D).
14. Use the right arrow key to scroll to the screen titled “CP Version.” The second line of the screen
    should read, “15.01/FF.00.”
Southern LINC Phone Roaming RSS Instructions
Plus Subscriber Units (i1000 Plus, i700 Plus, i500 Plus, i550 Plus, and the r750 Plus)
Step 1: Interleave Settings – The Handset
Press the Home key. On the keypad, press #*#321#*#. The screen will read, “Set Phone Tx” and will list
the various interleave settings. Use the navigational key to scroll to and highlight I3 Preferred. Press the
soft key under “Select.” The screen will read, “CONFIRM I3 Preferred” and the left/right soft keys will
read, “Yes” and “No” respectively. Press the Left soft key under “Yes.” The screen will return to the
Southern LINC home screen. If the interleave setting cannot be changed using the keypad, see
Appendix C, Interleave Settings.

CAUTION: Units with an interleave set to anything other than 3:1 Preferred may encounter handset
performance issues.

Step 2: Network ID – The Handset
A master reset will download the appropriate network ID’s into the handset.
1. On the keypad, press *#43.
2. The screen will read, “43=MASTER RESET.” Press the soft key under “OK.”
3. The screen will read, “PASSCODE?” PRESS 0000 (four-zero’s). If the passcode has been changed
    by the customer, use that passcode.
4. The screen will read, “MASTER RESET?” Press the soft key under “OK.”
5. The screen will read, “CAUTION: SEE MANUAL.” Press the soft key under okay. The subscriber
    unit will power itself down.
6. Power up the subscriber unit.

Step 3: Programming the Bandmap - In RSS (Radio Service Software – R01.14.01 or higher)
1. Power up the iDEN unit and connect the data cable.
2. Double click on the RSS icon on your desktop computer.
3. Select the “Tools” option.
4. Select the “Write CSD” option.
5. The listing of CSD files may appear. If it does not, the CSDs will be in the following path:
    c:\Program Files\Motorola\iDEN RSS\CSD. Once at the CSD screen, double click on the Southern
    LINC United States CSD folder.
6. Double-click on csd020216.s19. Once the CSD file has been written to the subscriber unit, the
    message, “The operation was Successful” will appear. Select “Ok.” The subscriber unit should reset
    itself.
7. In order to ensure the operation was successful, put the unit into diagnostics (See Appendix D). Use
    the right arrow key to scroll to the screen titled “CSD Version.” The second line of the screen should
    read C02.02.16 (the unit will display the current CSD version).
8. Press the soft key under Exit.
Southern LINC Phone Roaming RSS Instructions
SIM Based Subscriber Units (i85s, i55sr, i90c, i80s, i30sx, and the i95cl)
Step 1: Interleave Settings – The Handset
Press the Home key. On the keypad, press #*#321#*#. The screen will read, “Set Phone Tx” and will list
the various interleave settings. Use the navigational key to scroll to and highlight I3 Preferred. Press the
soft key under “Select.” The screen will read, “CONFIRM I3 Preferred” and the left/right soft keys will
read, “Yes” and “No” respectively. Press the Left soft key under “Yes.” The screen will return to the
Southern LINC home screen. If the interleave setting cannot be changed using the keypad, See
Appendix C, Interleave Settings.

CAUTION: Units with an interleave set to anything other than 3:1 Preferred may encounter handset
performance issues.

Step 2: Network ID – The Handset
1. Press the Home key.
2. Press the MENU key.
3. Scroll to the Settings menu.
4. Press the soft key under “Select”.
5. Scroll to Security.
6. Press the soft key under “Select”.
7. Scroll to Master Reset. Press “Select”.
8. The screen will read, “Enter Security Code: ______”. Press 000000 (six zeros).
9. Press the soft key under “OK.”
7. The screen will read, “MASTER RESET?” Press the soft key under “OK.”
8. The screen will read, “CAUTION: SEE MANUAL.” Press the soft key under “OK.” The subscriber
    unit will power itself down.
9. Power up the subscriber unit.

Step 3: Programming the Bandmap - In RSS (Radio Service Software – R01.14.01 or higher)

1.  Power up the iDEN unit and connect the data cable.
2.  Double click on the RSS icon on your desktop computer.
3.  Click on the Read Phone icon. The message, “The codeplug will be updated from version xx.xx to
    version xx.xx” may appear. Select “OK.” The message, “The operation was successful” will appear
    once the subscriber units’ codeplug has been read. If you are unable to read the codeplug, see
    Appendix C.
4. Once the codeplug has been read successfully, it will appear on the screen as Codeplug1 (The
    codeplug number may be different if you have read several other codeplugs). Select “OK.”
5. Select the “Radio Resources” Option.
6. Remove the check mark in the field value next to the Field Name, “Limited Service Enabled.”
7. Click on the “Write Phone” icon.
8. Once the “Write Phone” option is complete, the message, “The operation was Successful” will appear.
9. Select “OK.”
10. Now you are ready to write the CSD file. Select the “Tools” option.
11. Select the “Write CSD” option.
12. The listing of CSD files may appear. If it does not, the CSDs will be in the following path:
    c:\Program Files\Motorola\iDEN RSS\CSD. Once at the CSD screen, double click on the Southern
    LINC United States CSD folder.
13. Double click on the csd020505.s19 file. Once the CSD file has been written to the subscriber unit, the
    message, “The operation was successful” will appear. Select “Ok.” The subscriber unit should reset
    itself.
14. In order to ensure the operation was successful, put the unit into diagnostics (See Appendix D).
15. Use the navigational key (down) to scroll to the screen titled “Unit Info.” Use the navigational key to
    scroll to the “CSD Version.” Press the soft key under Select. The screen should read “CSD Ver
    C02.05.05.” Press the soft key under Back twice (this will put you at the Trace Mode screen).
16. Press the soft key under Back.
17. Press the soft key under Exit.

Mobile Subscriber Units (m100, m370, and c470)
Step 1: Interleave Settings – The Handset
Press the Mode key until the screen reads “Group Ready.” Using the keypad, press #*#321#*#. The
screen will read, “Set Phone Tx To: I6 Only (it may say I3 Only, I3 Pref, or I6 Pref). Press the Right
Arrow key until the screen reads, “Set Phone Tx To: I3 Pref>.” Press the soft key under “Ok.” The screen
will read, “Confirm Phone Tx: I3 Pref”. Press the soft key under “Ok.” The screen will return to the
Group Ready mode. If the interleave setting cannot be changed in the handset, See Appendix C,
Interleave Settings.

CAUTION: Units with an interleave set to anything other than 3:1 Preferred may encounter handset
performance issues.

Step 2: Network ID – The Handset
A master reset will download the appropriate network ID’s into the handset.
1. On the keypad, press *#43.
2. The screen will read, “43=MASTER RESET.” Press the soft key under “OK.”
3. The screen will read, “PASSCODE?” PRESS 0000 (four-zero’s). If the passcode has been changed
    by the customer, use that passcode.
4. The screen will read, “MASTER RESET?” Press the soft key under “OK.”
5. The screen will read, “CAUTION: SEE MANUAL.” Press the soft key under okay. The subscriber
    unit will power itself down.
6. Power up the subscriber unit.

Step 3: Programming the Handset - In RSS (Radio Service Software – R01.14.01 or higher)

    1.  Connect the serial cable to the RIB and the PC.
    2.  Connect the programming cable to the RIB and the subscriber unit (transceiver).
    3.  Connect the power supply to the programming cable.
    4.  Power up the subscriber unit.
    5.  Double click on the RSS icon on your desktop computer.
    6.  Click on the Read Phone icon. The message, “The codeplug will be updated from version xx.xx
        to version xx.xx” may appear. Select “OK.” The message, “The operation was successful” will
        appear once the subscriber units’ codeplug has been read. If you are unable to read the
        codeplug, see Appendix C.
    7. Once the codeplug has been read successfully, it will appear on the screen as Codeplug1 (The
        codeplug number may be different if you have read several other codeplugs). Select “OK.”
    8. Select the “Tools” Option.
    9. Select the “Bandmap” Option.
    10. Select the following Bandmaps: Nextel – 01 and SoLINC (New) – 1A (Note: The registration
        time for the unit will increase significantly).
    11. Select “OK.”
    12. Click on the Write Phone icon.
    13. Once the “Write Phone” option is complete, the message, “The operation was Successful” will
        appear.
    Select “OK.”
    14. In order to ensure the operation was successful, put the unit into diagnostics (See Appendix D).
        Use the right arrow key to scroll to the screen titled “CP Version.” The second line of the screen
        should read, “15.01/FF.00” (the screen will display the current CP Version).



                                           APPENDIX A
Definitions
Bandmap
A list of frequencies (control channels) used by a wireless carrier.

Carrier RSS
Software used to program iDEN phones.

Codeplug
The non-volatile memory of a phone. It stores user data such as phone and talkgroup lists, user ergonomic
settings such as the number of auto-answer rings, phone operation parameters such as PCCH bandmap,
alignment data, and other software parameters.

CSD (Customer Specific Data)
A file that is carrier specific. It includes the carrier frequency bandmap. The roaming CSD for a SIM-
based unit is CSD020505. The roaming CSD for a Plus unit is CSD020216.

Emergency Camp (Limited Service)
Subscriber units will emergency camp when it attempts to register onto its home network but cannot find its
home network. The subscriber unit will “Camp” onto the foreign carrier’s network and will only be
allowed to make 911 calls. Emergency Camp can occur on all iDEN subscriber-based products.

Foreign Carrier
Any other iDEN Network; a non-Southern LINC network. For the purpose of this document, Foreign
Carrier refers to Nextel, Inc.

Interleave
Specifies the voice channel interleave preference for interconnect calls. CAUTION: Units with an
interleave set to anything other than 3:1 Preferred may encounter handset performance issues.

Half Rate Only
Only 3:1 channel interleaves will be used for voice calls. This translates to better quality in interconnect
mode at all times.

Full Rate Only
Only 6:1 channel interleaves will be used for voice calls. This translates to normal quality in interconnect
mode at all times.

Half Rate Preferred
3:1 channel interleaves will be used unless all 3:1 channels are busy.

Full Rate Preferred
6:1 channel interleaves will be used unless all 6:1 channels are busy.
Legacy
Non-plus/non-Condor units–not Browser enabled.

Network ID
When a phone roams outside its Home system, it will attempt to register with networks (service providers)
in the order in which their IDs appear in this list. You can specify up to five network IDs and assign a status
to each.

Radio Service Software (RSS)
Software used to program iDEN phones.

Transceiver
A piece of equipment that receives and sends communication. An example would be an iDEN handset or a
Base Radio.

                                           APPENDIX B
Interconnect Roaming Requirements - Hardware
HARDWARE REQUIREMENTS

   Southern LINC subscriber units must be programmed correctly with RSS and provisioned correctly in
    the network for roaming. (discuss provisioning, programming of the units, and anything else that may
    come to mind.) Hardware requirements to program iDEN subscriber units are as follows:

        Programming Cable – (Section 1.2 – Programming Cables)
        Subscriber Unit
        Computer (8MB Recommended)
        Operating System – Microsoft Windows 95, Windows NT 4.0, Windows 98, or Windows 2000

PROGRAMMING CABLES

The programming cable needed for each subscriber unit is as follows:

   i370s – RKN4066 with the NKN6497 Cable Programming Adapter
   r370s (Raven) – iDEN Data Cable NKN6488, NKN6495, NKN1578 or RKN4066 with the NKN6497
    Cable Programming Adapter
   r470e (Raven Emergency) - iDEN Data Cable NKN6488, NKN6495, NKN1578 or RKN4066 with the
    NKN6497 Cable Programming Adapter
   i600 (Eagle) - iDEN Data Cable NKN6488, NKN6495, NKN1578 or RKN4066 with the NKN6497
    Cable Programming Adapter
   i1000 – NKN6521/6522
   i1000 Plus, i500 Plus, i700 Plus, and i550 Plus – iDEN Data Cable NKN6521/6522
   r750 Plus – iDEN Data Cable NTN1784
   i85s, i55sr, i80c, and i90c – iDEN Data Cable NKN6544
   m100, m370 and m470 (Mobile Subscriber Units) - FLN2196, FLN4008 (RIB Box), HPN4002B
    (Power Supply), and 30-80369B72 (Serial Cable from RIB to PC (9 Pin)
                                          APPENDIX C
Interconnect Roaming Requirements – Software
Carrier RSS
Carrier RSS can be downloaded at Motorola’s business online web site. Users with a current RSS
subscription and a valid User ID and Password will be able to download future versions of RSS from the
following web site: https://businessonline.motorola.com. RSS software with the roaming CSD is version
R01.14.01 and higher.

Baud Rate
Specifies the baud rate that the application will use to communicate with the phone.

This option is only used to communicate with the following phones:
Legacy Units: r470 (Advanced Feature Raven) and the m470 (Advanced Feature Mobile)
Plus Units: i1000 Plus, i500 Plus, i550 Plus, i700 Plus, r750 Plus
Condor Units: i85s, i50sx, i55sr, i80s, i90c, i95cl, and the i30sx

In order to program units using RSS the subscribers’ baud rate should be set to 19200.

Baud Rate - Plus Subscriber Units, r470, and the m470
To check the baud rate, on the Plus series press *# 60. The menu item will read, “60=Set Baud Rate:
Auto.” Press the soft key under “Ok.” Press the right arrow key until the screen reads, “Baud Rate 19200”
and press the soft key under “Ok.” The screen will return to the “60=Set Baud Rate” menu item and the
rate will be set at 19200. Press the soft under “Ok.” Return to the programming instructions.

Baud Rate – Condor (SIM Based) Subscriber Units
To check the baud rate on a Condor (SIM Based unit), press the Home key to return to the Southern LINC
screen. Press the Menu key and scroll to the Settings option. Scroll to the Initial Setup option and press the
soft key under “Select.” Scroll to the Baud Rate option and press the soft key under “Change.” Scroll to
19200 and press the soft key under “Select.” The screen will read, “Changed: Baud Rate 19200” and will
return to the Initial Setup screen. Press the Home key to return to the Southern LINC screen. The Baud
rate has now been changed. Return to the programming instructions listed above.

Interleave Settings – Changing the Interleave Setting Using Carrier RSS
If you are unable to change the interleave settings via the handset, you will have to do it in RSS. Read the
radio in Carrier RSS. Click on User Ergonomics. Click on Interleave. Change the Voice Channel
Interleave and the Factory Voice Channel Interleave to 3:1 (Half Rate) Preferred by clicking in the Field
Value Box for Number 1 (Voice Channel Interleave) and Number 2 (Factory Voice Channel Interleave).
All of the interleaves will appear. Select 3:1 (Half Rate) Preferred for options 1 and 2. (Note: Do not
change settings 4-6). Click on the “Write Phone” icon. Once the “Write Phone” option is complete, the
message, “The operation was Successful” will appear. Select “OK.”

CAUTION: Units with an interleave set to anything other than 3:1 Preferred may encounter handset
performance issues.
                                        ADDENDUM 1
Once Roaming is implemented, there is a potential issue with units and SIM's that between March and
August 2001 were either (A) provisioned on the system or (B) master-reset. All units that fit this
description during this timeframe downloaded an incorrect roaming code.

Once roaming is implemented, these units could roam inside our footprint. This could occur in areas such
as Atlanta and Birmingham, where Southern LINC may have a coverage hole in an area where Nextel has
coverage.

These subscriber units may exhibit the following characteristics:
"Roaming" will appear on the display under "Southern LINC"
The roaming triangle icon will appear on the display
Private calls and Group calls will not work


There are two ways to prevent this:

    1) When the customer's handset is not accessible to you, have the customer Master Reset their unit.
       Always make sure that the subscriber unit is within the Southern LINC footprint when completing
       a master reset. Here are the directions:
    2) For SIM-based units: Go to the menu, select Settings, and then Security. Master Reset is the last
       selection in the Security Menu. The passcode is 000000 (six zero’s) on SIM cards. This code can
       be changed by the customer so in rare instances, it will not be six-zero’s.
    3) For mode-based handsets: to enter the Master Reset Menu and enter *#43. The passcode is four
       zero's "0000".

If the handset is accessible, please follow the procedure titled, “Programming Procedure for Interconnect
Roaming” to prepare the unit to for roaming

				
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