HMS 121

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					                                                              Delaware Technical and Community College
                                                               GeorgetownDoverStantonWilmington


                        DELAWARE TECHNICAL & COMMUNITY COLLEGE

Campus:         Owens                                     Effective Date: 2011-52

Department:                   Human Services

Course Number and Title:      HMS 121 Introduction to Human Services

Instructor Name:                                                     Telephone:
                                                                     E-mail:

Prerequisite:                 ENG 051, RDG 051

Course Credits and Hours:     3      Credits
                              3      Lecture hours/week
                              0      Lab hours/week

Course Description:           The student is introduced to the field of Human Services. The
                              course reviews client needs and services and identifies the skills and
                              attitudes required of the effective human services worker. The
                              course provides an overview of occupations available in Delaware
                              and discusses the major functions of human services agencies.

Required Text(s):             Check the current text book by visiting the Owens bookstore web
                              page, select the Text Book and Course materials icon. You will be
                              asked for the school (Delaware Tech), the term, the department,
                              and the section number. The bookstore staff can also provide
                              assistance.

Additional Materials:         None

Method of Instruction:        Campus classroom

Disclaimer:                   None

Core Course Performance Objectives:
The student will be able to:

1.     Examine one's motivation for entering the Human Services field.
       (PGC: HST/DAC/GER 4, 8; CCC: 2).

2.     Identify the values, ethics, and characteristics of the effective human services professional
       (PGC: HST/DAC/GER 4; CCC: 1, 2)

3.     Discuss how personal values and attitudes affect the client and the helping relationship.
       (PGC: HST/DAC/GER 4, 8; CCC: 1, 2, 6)

4.     Identify the types of agencies and the range of services found within Delaware's Human
       Services system. (PGC: HST/DAC/GER 1; CCC: 2, 5)

5.     Describe the different types of clients to be served. (PGC: HST/DAC/GER 4; CCC: 1, 2, 5, 6)

6.     Discuss contemporary problems and issues in the Human Services. (PGC: HST/DAC/GER 4,
       8; CCC: 1, 2, 5, 6)

7.     Explain significant historical and legislative developments within the field of Human
       Services. (PGC: HST/DAC/GER 4; CCC: 1, 2, 5)

8.     Demonstrate the ability to prepare a resume or professional portfolio. (PGC:
       HST/DAC/GER 8; CCC: 1, 2, 5)

9.     Demonstrate the ability to express one's self in descriptive written form by composing a
       brief autobiography or maintaining a personal journal. (PGC: HST/DAC/GER 8; CCC: 1, 2)

Measurable Performance Objectives:
1.    Examine one's motivation for entering the Human Services field.

       1.1    Explain the expected outcomes of obtaining a degree in Human Services to include:
              personal fulfillment, professional growth and development, and economic benefit.

2.     Identify the values, ethics, and characteristics of the effective human services Professional.

       2.1    Describe the characteristic exhibited by effective human services professionals.
       2.2    Explain the values and ethics of the effective human services professionals.

3.     Discuss how personal values and attitudes affect the client and the helping relationship.

       3.1    Describe how personal experience, gender, culture, socio-economic status affect
              the client in a helping relationship.

4.     Identify the types of agencies and the range of services found within Delaware's Human
       Services system.

       4.1    List human services agencies and their services that are available to Delaware
              citizens to include: agency mission, client population, services delivery model, and
              expected outcomes.
5.     Describe the different characteristics of clients to be served.

       5.1     List different types of clients to be served by the Human Services field.
       5.2     Describe the needs, challenges, and/or issues facing different types of clients to be
               served by the Human Services field.

6.     Discuss contemporary problems and issues in the Human Services.

       6.1     Identify current problems, issues, and/or challenges in the field of Human Services.
       6.2     Describe the challenges facing specific target populations in the contemporary
               Untied States society.

7.     Explain significant historical and legislative developments within the field of
       Human Services.

       7.1     Place in chronological order significant historical and legislative developments
               within the field of Human Services.
       7.2     Identify and define significant historical and legislative developments within the
               field of Human Services.
       7.3     Discuss the impact that these developments have upon the current service
               philosophy.

8.     Demonstrate the ability to prepare a resume or professional portfolio.

       8.1     Develop a professional portfolio that contains all essential elements as identified by
               the sample provided by the teacher.

9.     Demonstrate the ability to express one's self in descriptive written form by composing a
       brief autobiography or maintaining a personal journal. )

       9.1     Compose or compile an autobiography or personal journal using acceptable English
               and grammar.

Evaluation Criteria/Policies:

Students will demonstrate proficiency on all measurable performance objectives at least to the
75 percent level to successfully complete the course. The grade will be determined using the
College Grading System:

       92 – 100       =         A
       83 - 91        =         B
       75 - 82        =         C
        0 - 74        =         R
Students should refer to the Student Handbook for information on Academic Standing Policy,
Academic Honesty Policy, Student Rights and Responsibilities, and other policies relevant to
their academic progress.

Examinations and in class writing assignments 65 %

Article Review 10 %

The student will read, summarize, and critique current human services article(s) relating to
issues relating to issues relative to the field of human services field. Measurable Objectives: 2.1,
2.2, 4.1, 5.1, 5.2

Autobiography or personal journal 10%

The student will use correct English and grammar to compile a personal journal or
autobiography. This course component will document the student’s ability to express
themselves and to evaluate self as human services professional. Measurable Objectives: 1.1,
2.1,2.2, 3.1, 9.1

Project 15%

The student will research a specific human services need and related that is served by the
human services field. The student will present (orally and in writing) their findings to include
the needs, history, demographics, trends, services, treatment techniques, outcomes, and future
trends in the field. Measurable Objectives: 3.1, 4.1, 5.1, 5.2, 6.1, 6.2,

The following competencies, Core and Program, will be addressed throughout your academic
program. Each course syllabus will reference these competencies.


CORE CURRICULUM COMPETENCIES (CCCs)

The graduate will be able to:
1.     Communicate clearly and effectively both orally and in writing.
2.     Demonstrate effective problem solving and reasoning skills.
3.     Work effectively in groups of people from diverse backgrounds.
4.     Demonstrate ethical and professional understanding and conduct.
5.     Apply appropriate information literacy skills to locate, evaluate and use information
       effectively.
6.     Use computer technology appropriate to the field.
7.     Perform mathematical operations appropriate to the technology.
8.     Identify and explain behavioral and social factors that shape human interaction.
9.     Apply scientific principles in technology area.
The Core Curriculum Competencies apply to all Associate Degree programs at the College.
These are incorporated into each curriculum either by a course or by being integrated through
multiple courses. These competencies are incorporated into each program review employer
survey.

PROGRAM GRADUATE COMPETENCIES (PGCs)

The graduate will be able to:
1.     Create and maintain effective and professional documents relevant to Human Services
       agencies.
2.     Interact ethically and professionally within the Human Services field.
3.     Apply information to identify client’s strengths, weaknesses, and resources to create a
       treatment plan.
4.     Provide effective client services at an entry level by utilizing professional Human
       Services principles and practices.
5.     Establish effective working relationships within the Human Services arena.
6.     Apply basic management and leadership skills in Human Services environments,
       including time management, organization, and the ability to follow directions.
7.     Utilize feedback to assess the effect of oneself on Human Services outcomes and make
       adjustments accordingly.

				
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