TSA_Travel_Announcement by stariya


									                                                                                  BUSINESS SERVICES PROCEDURES

                                                                                         TSA TRAVEL ANNOUNCEMENT

       TSA Secure Flight Passenger Data Reminder from AAA Corporate Travel Services
Effective September 15, 2010 AAA Corporate Travel Services will require all passengers’ full name and date of
birth in order to issue an airline ticket. We are complying with TSA regulations as well as the airlines in ensuring
that we have the correct information needed for our customers to fly as hassle free as possible. This procedure
will also be effective for online reservations. If the TSA information is missing from the traveler’s profile, he or
she will be prompted to supply the information, or the reservation will not be ticketed.

Full SFPD must be submitted by the airlines to the TSA 72 hours in advance of flight departures for all travel on
or after November 1, 2010. AAA along with many airlines will be requiring this data effective September 15,
2010 to ensure that all passenger reservations are in compliance prior to the mandatory date.

The mandate applies to all tickets issued for travel aboard U.S. domestic and international flights into, out of and
over the United States.

TSA regulations require all airline passengers to provide the following personal data:
      Full Name (as listed on the government-issued ID with which they travel)
      Birth Date
      Gender
      Redress Number (if applicable)


If your AAA travel profile has already been updated with this information, no additional
action is needed.
If your travel profile has not been updated, please email AAA at corporatetravel@aaa-alliedgroup.com with the
following information:

         1) Company Name
         2) Traveler’s Full Name, exactly as it appears on your current (non-expired) government issued
            photo ID that you travel with
         3) Date of birth
         4) Gender
         5) TSA-issued Redress Number (if applicable)

Otherwise, please be prepared to provide this information to the AAA travel counselor or via the online
reservation system prior to your next scheduled flight.

There is a Frequently Asked Questions list below this announcement.

Please contact Mark Passmore, Travel Specialist, EPISVC, at 341-3225 or email at
Passmore.Mark@spcollege.edu for questions.

Mark Passmore, Travel Specialist, EPISVC                                           Created 10/05/2009, Page 1 of 4
341-3225 or mailto:Passmore.Mark@spcollege.edu                                     Revised 09/15/2010
                                                                          BUSINESS SERVICES PROCEDURES

                                                                                    TSA TRAVEL ANNOUNCEMENT

                                                 Frequently Asked Questions

What is Secure Flight and what does it do? Secure Flight is a behind the scenes program that streamlines
the watch list matching process. It will improve the travel experience for all passengers, including those who
have been misidentified in the past.
What information will be collected by Secure Flight? Under the Secure Flight Final Rule, TSA requires airlines to
collect and transmit to TSA the following Secure Flight Passenger Data (SFPD):
Name as it appears on government-issued I.D. when traveling
Date of Birth
Redress Number (if available)

Why is Secure Flight collecting this information? TSA determined that mandating the provision of the
additional data elements of date of birth and gender would greatly reduce the number of passengers
misidentified as a match to the watch list. It is to the passenger's advantage to provide the required data
elements as doing so may prevent delays or inconveniences at the airport, particularly for those individuals who
have similar names to those on the watch lists.

 What is the objective of Secure Flight? The goals of the program are to:
Identify known and suspected terrorists
Prevent individuals on the No Fly List from boarding an aircraft
Identify individuals on the Selectee List for enhanced screening to determine if they are permitted to board an
Facilitate passenger air travel
Protect individuals' privacy

Is Secure Flight being implemented for international flights as well as domestic flights? Yes. TSA is
working closely with U.S. Customs and Border Protection (CBP) and the Department of Homeland Security
(DHS) to transition watch list matching for international flights from CBP to TSA. Implementation with covered
international commercial flights into and out of the U.S. is scheduled to be completed by the end of 2010.

What happens if the information is not in the reservation? The TSA will inhibit the airline from allowing a
customer to check in and issue a boarding pass. The customer will have to see a representative at the airport
and possibly go through additional TSA screening prior to being allow to board the flight. We are unable to know
at this time how long this delay may be – it could prohibit the customer from boarding their scheduled flight.
The TSA has also indicated that should it continue to receive records at 72 hours that do not have the data in
the record – they could begin to fine the airlines and may result in a booking violation debit memo.

We often book reservations for prospective employees – isn’t it against the Age Discrimination
Employment Act (ADEA) to request a birth date? The ADEA does not specifically prohibit an employer from
asking an applicant’s age or date of birth. However, because such inquiries may deter older workers from
applying for employment or may otherwise indicate possible intent to discriminate based on age, requests for
age information will be closely scrutinized to make sure that the inquiry was made for a lawful purpose, rather
than for a purpose prohibited by the ADEA.

How will my travel experience be different now that Secure Flight is up and running? The biggest change
for most passengers will be providing additional information when booking a reservation for air travel. Under
Secure Flight, airlines require that passengers provide their full name, date of birth, and gender when making a
reservation to travel and will request a passenger's Redress Number and passport information if available.
Otherwise, the passenger experience under Secure Flight will be the same for most travelers.

If the name printed on my boarding pass is different than what appears on my government ID, will I still
be able to fly?
Mark Passmore, Travel Specialist, EPISVC                                      Created 10/05/2009, Page 2 of 4
341-3225 or mailto:Passmore.Mark@spcollege.edu                                Revised 09/15/2010
                                                                           BUSINESS SERVICES PROCEDURES

                                                                                  TSA TRAVEL ANNOUNCEMENT

Secure Flight is a behind-the-scenes process that TSA and airlines collaborate on to compare the information
you provide against government watch lists. The additional data elements that you may be asked to provide,
such as date of birth and gender, serve to better differentiate you from individuals on the government watch
Due to differences in boarding pass systems, boarding passes may not always display the exact name you
provided when booking your travel. The name you provide when booking your travel is used to perform the
watch list matching before a boarding pass is ever issued, so small differences between the passenger's ID and
the passenger name printed on the boarding pass, such as the use of a middle initial instead of a full middle
name or no middle name/initial at all, or hyphens and apostrophes should not cause a problem for the

Redress - for passengers who have been misidentified
What is Redress? Redress is an opportunity for passengers who believe they have been improperly or unfairly
delayed or prohibited from boarding an aircraft to seek resolution and avoid future delays. The affected
passengers often have the same or a similar name to someone on the watch list. The DHS Traveler Redress
Inquiry Program (TRIP) provides a one-stop shop for passengers seeking redress. Secure Flight uses the
results of the redress process in its watch list matching process to help prevent future delays for misidentified
passengers. For more information on the redress process, visit www.dhs.gov/trip.

How does Secure Flight use the Redress Number? Secure Flight uses the results of the redress process in
its watch list matching process, thus helping to prevent future misidentifications for passengers who may have a
name that's similar to an individual name on the watch list.

How do I use the Redress Number? After receiving the Redress Number, passengers should provide the
number to their travel arranger or airline representative when making airline reservations. By doing so,
passengers can avoid inconveniences or delays that may result from mistaken identity. If passengers are not
asked for the Redress Number by their travel arranger or airline representative, they should volunteer the
number to the agent taking the reservation or provide the Redress Number when checking in for their flight.

Where can I apply? To apply for redress through DHS Transportation Redress Inquiry Program (TRIP), visit

Who do I contact if I need my Redress Number? To check the status of your inquiry, go to
https://trip.dhs.gov/status.htm and enter your Redress Number. If you have lost or misplaced your Redress
Number, contact DHS TRIP by e-mail at trip@dhs.gov.

Who do I contact if I have additional questions about redress? For more information on the redress process
and how to apply, visit www.dhs.gov/trip or email trip@dhs.gov

If the Traveler’s driver's license has one name, but the name on the passport is different. Which one
should I provide?
If the passenger is traveling on an international itinerary, a passport is required. That is the ID they will present
to the TSA at the airport security checkpoint. The name should match a valid government-issued identification,
In this case, the traveler's passport. If your passenger is traveling domestic - the name needs to match the ID
they present to the TSA at the airport security checkpoint. If they are going to present a valid drivers license -- a
valid government issued ID --, the name should match the name as it appears on the drivers license. If they use
a passport, the name should match the name as it appears in the passport

Is the middle name or initial required?
The Secure Flight Final Rule requires "full name" as it appears on a person's non-expired government-issued
photo ID that they will use when traveling. If the government-issued ID includes a middle name or initial, it is
required under the Secure Flight rule, and must be included in the SFPD when booking a reservation.

Mark Passmore, Travel Specialist, EPISVC                                    Created 10/05/2009, Page 3 of 4
341-3225 or mailto:Passmore.Mark@spcollege.edu                              Revised 09/15/2010
                                                                         BUSINESS SERVICES PROCEDURES

                                                                                TSA TRAVEL ANNOUNCEMENT

Is a title or suffix required when booking a reservation (such as "Mr.", "Dr.", "Ms., "Jr.", "Sr.", "III", "IV")
or special characters?

Will this impact my frequent flyer mileage accrual? No, it should not unless the name the traveler used to
sign up with the airline frequent flyer membership club is different than the name used in the airline reservation
which corresponds to their official government ID. Please check your airline frequent flyer memberships to
ensure the name reflected for all travel is the same. Contact the airlines for any name changes required on your
frequent flyer memberships.

If the traveler does not want to provide the agency with the Secure Flight Passenger Data (SFPD) for
tickets that were issued prior to September 15, 2010 for travel on/after November 01, 2010, what will
happen to the reservation?
If Secure Flight Data is not in the reservation within 72 hours of departure, the reservation could be cancelled,
passenger check-in will be inhibited and no boarding pass will be issued. The DHS/TSA has advised that a
confirmed passenger is considered a ticketed passenger, and further may impose a fine under the Secure Flight

Where can the traveler learn more about the TSA Secure Flight program?
For more information, visit www.tsa.gov/secureflight <http://www.tsa.gov/secureflight>

Mark Passmore, Travel Specialist, EPISVC                                  Created 10/05/2009, Page 4 of 4
341-3225 or mailto:Passmore.Mark@spcollege.edu                            Revised 09/15/2010

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