North West Disability Case Management Action Group - CMAG Bi monthly Forum Minutes
Details: 16th March 2011, 10.30 am – 12.30 pm
Venue: MCM Training Room, 230 Normanby Ave Thornbury
Elizabeth Pisani (VMI DHS), Charmaine Leone (Villa Maria), Andrea Russell, Jeni Burton, Simone Rosewall (SWEP), Danielle Archer (MoneyHelp), Louise
Sunnerfors ( HR&SS), Cynthia Naidu, Mohammed Tipu Sultan (PVCH), Vicki Cavalieros (CPSN), Shiji Thomas ( DHS), Gavin Rieschieck, Suree Ercan –
Dow (Melbourne Citymission), Shireen Dass ( DHS), Christi Tsafos, Helen Dubberly ( MCHS), Sarah Jamieson, Joy Campbell, Casey Tabone, Lauren
Baldan, Grace Chiodo, Veronica Sullivan, Lim Yiew ( Melbourne Citymission), Carol Schmidt ( DCH), Donna Wagon ( Melbourne Citymission), Karan Verum,
David Maxwell ( Independence Australia), Ramona Arnold ( MFS), Lynne Moore (NCHS), Michelle Harmer (CMAG)
Chair: Jen D (Director Children‟s and Disability Services Melbourne Citymission)
Item Discussion Action
MoneyHelp is a not-for-profit initiative of the Victorian Government to provide free, confidential
and independent financial advice to Victorians who have experienced, or are facing, job loss or
Money Help reduced working hours or mortgage or rental stress.
Danielle Archer Case managers can find out more
MoneyHelp is a suite of products and services comprising: about money help by visiting the
a free phone financial counselling service (including an interpreter service);
a website (www.moneyhelp.org.au); If you would like Danielle to present
referral to face to face financial counsellors; this information to your team please
a free information brochure including a budget planner; contact her directly:
free promotional materials including a poster, flyer and wallet card; and
a MoneyHelp Liaison Officer to promote and disseminate MoneyHelp services and Danielle Archer
products. Money Help Liaison Officer
MoneyHelp is managed by the Consumer Action Law Centre, a campaign-focused consumer
advocacy, litigation and policy organisation based in Melbourne, Australia.
Funding for MoneyHelp is provided from the Victorian Property Fund on the approval of the Please see Danielle‟s presentation
Minister for Consumer Affairs Victoria, Australia. attached.
The Victorian State-wide equipment program (SWEP) provides people with a permanent or long-
Statewide term disability with subsidised aids and equipment to enhance independence in their home,
Equipment facilitate community participation and support families and carers in their role.
(SWEP) The key principles underpinning the SWEP are to improve outcomes for individuals and aim to
achieve a customer focused service through:
Jeni Burton, Please see SWEP presentation
Rosewall, Streamlined and timely access to an integrated and coordinated service delivery system.
Andrea Russell Transparent processing, prioritisation and equitable access.
Efficient and cost effective use of resources.
See attached Frequently asked Questions
Further advice and clarification as to the current process available to those wishing to apply for
Once off Urgent urgent one off and interim funds around: Clarity of process – intake, N&W IP&S‟s role, access,
Funds and guidelines was sought with a letter being sent to Tiff Carroll and Dale Fulford on behalf of the
There has been a commitment to providing the following outcomes:
- One (e)mailbox for requests to be sent to
- One form to complete (this will be similar to the existing CMAG once off urgent funding
- Clear access pathways
In the meantime the process for applying for these funds will remain the same, workers can Once this information is available
Michelle will circulate to the
submit applications using the CMAG form and send requests via email to
Victorian Jen informed members of the VIDP and they ways in which CMAG/ Melbourne Citymission are
Industry proposing to respond to the key objectives:
Plan (VIDP) - Creating Individualised Support Responses – supporting people with a disability to lead
decision making the at affects their lives.
- Workforce Planning and Development – skilled and qualified workforce within the sector.
Michelle - One of the ways CMAG has been/ will be involved in this is through the work being
done around supporting those for which in home care is no longer possible:
Each organisation participated in a mapping exercise to jointly share experiences of this issue
through case management practice.
Responses from organisations were collated and used at a workshop facilitated by Glen Ochre -
Groupworks Institute in October 2010 to collate the case management sector‟s wisdom to clarify
the tension points in the current system, and determine what strategies can be put in place to
address this issue (both in the short and long term).
Outcomes from the workshop include::
1. CMAG Best practice group to work on an agreed framework or process that workers could
use to guide their actions and have a clearer understanding across agency (CSO- DHS-
Housing Services) of possible pathways.
2. CMAG will be hosting a Housing Expo/ forum in 2011. CMAG Best Practice group are
currently planning for this event and will advise network when more details come to hand.
Members wanting to know more about the VIDP can contact Michelle at firstname.lastname@example.org or
call 9487 9213.
National Disability Insurance Scheme (NDIS)
Every Australian Counts is the campaign for the introduction of a National Disability Insurance
Information Scheme. The NDIS will revolutionise the way people with disability, their families and carers and
sharing all Australians are supported in this country.
There are two public information session and feedback forums coming up. NDIS information Please see attached flyer
session flyer circulated to members
Autism Spectrum Disorders Awareness Training
Training dates for 2011 have been released. You can find these on the CMAG website along with
the course outline and registration forms. Go to: http://www.cmag.org.au/events/2010/autism-
Michelle to keep CMAG members
Autism Victoria are facilitating this training with CMAG handling the registration process. Those notified of places remaining in each
wanting to attend will need to send their completed registration forms to email@example.com , this session via enews and website under
then acts as your expression of interest in the training. You will be notified of your secured place „Events‟
in the training via email.
* A completed registration form signed by your manager is required before your place can be
Disability support Register (DSR)
Members requested some information and advice/ training on the Disability Support Register;
Including: CMAG to organise DSR information
- Guidelines, session.
- Access to and definitions of one off/ urgent/ non recurrent funding.
David and Karan from Independence Australia spoke about a housing option available through
Accommodation Services – Independence Australia has “nomination rights” for properties
managed by community based housing associations (Housing Choices Australia, North East
Housing Association & Yarra Housing). These properties are funded through the Ministry of
Housing Transitional Housing Programme. Tenants in these properties have completed an
application for a Ministry of Housing property & have been accepted as needing a fully modified
property (wheelchair accessible).
They have a Segment Two classification. Clients are offered one of these properties whilst they
are waiting for a Ministry of Housing place. As part of the agreement with the housing
associations Independence Australia provides a support service to our clients around
maintenance problems & resolving disputes related to their tenancy.
For further information regarding this accommodation service please contact Karan
Verma, Outreach Support Worker, Independence Australia, phone 9418 0406
Next meeting: Wednesday 11th May 2011, 10.30 – 12.30pm, 230 Normanby Ave, Thornbury