DATA COLLECTION AND REPORTING REQUIREMENTS
FOR FEDERAL TRANSIT ADMINISTRATION RECIPIENTS
UNDER
TITLE VI
OF THE
1964 CIVIL RIGHTS ACT
Submitted In Compliance with:
FTA CIRCULAR 4702.1A
(Effective May 13, 2007)
April 8, 2010
Submitted by the:
Association of Central Oklahoma Governments
21 East Main St, Ste 100
Oklahoma City, OK 73104
Phone 405.234.2264 / Fax 405.234.2200
Central Oklahoma Transportation and Parking Authority
300 SW 7th Street
Oklahoma City, OK 73109
Phone 405.297.1331 / Fax 405.297.2111
Cleveland Area Rapid Transit
Transportation Operations Center
510 E. Chesapeake St.
Norman, OK 73072
Phone 405.325.2278 / Fax 405.325.7490
Table of Contents
Background Information ...................................................................................... 3
Profile of the Metropolitan Planning Organization and Transportation Study Area .............. 3
Transit Planning and Services .......................................................................... 3
COTPA ...................................................................................................... 4
CART ........................................................................................................ 4
Environmental Justice ...................................................................................... 5
Regional Data ............................................................................................. 5
Minority Areas ............................................................................................. 7
Median Household Income .............................................................................. 7
Population Density ....................................................................................... 7
Population over 65 Years Old ........................................................................... 7
Transit .....................................................................................................12
Minority Access to Public Transit .....................................................................12
Income and Public Transit Access .....................................................................15
Population Density and Transit Access ...............................................................15
Over 65 Population and Public Transit Access ......................................................18
Population/Racial Distribution Chart ...................................................................20
ACOG ............................................................................................................26
Title VI Complaint Procedures ...........................................................................26
Record of Title VI investigations, complaints, or lawsuits ...........................................29
Access to Services by Persons with LEP .................................................................30
Notifying beneficiaries of their rights under Title VI .................................................34
Inclusive public participation ............................................................................37
Demographic Data Collection ............................................................................62
Program Administration: pass-through procedures ...................................................63
Program Administration: assistance to potential subrecipients ....................................69
Metropolitan Transportation Planning: Demographic Profile .......................................70
Metropolitan Transportation Planning: Transportation Planning Process .........................71
Metropolitan Transportation Planning: Analytical Process ..........................................74
COTPA...........................................................................................................76
Title VI Complaint Procedures ...........................................................................76
Record of Title VI investigations, complaints, or lawsuits ...........................................80
Access to Services by Persons with LEP .................................................................82
Notifying beneficiaries of their rights under Title VI .................................................85
Inclusive public participation ............................................................................87
Demographic Data Collection ............................................................................91
Service Standards ..........................................................................................92
Service Policies .............................................................................................98
Equity Evaluation of Service and Fare Changes ..................................................... 101
Monitoring ................................................................................................. 105
Program Administration: Subrecipient monitoring .................................................. 107
CART .......................................................................................................... 112
Title VI Complaint Procedures ......................................................................... 112
Record of Title VI investigations, complaints, or lawsuits ......................................... 115
Access to Services by Persons with LEP ............................................................... 117
Notifying beneficiaries of their rights under Title VI ............................................... 119
Demographic Data Collection .......................................................................... 126
Service Standards ........................................................................................ 128
Equity Evaluation of Service and Fare Changes ..................................................... 132
2
BACKGROUND INFORMATION
This document contains information regarding transit services administered in Central
Oklahoma and is intended to document compliance with Title VI of the 1964 Civil Rights Act. In
accordance with FTA Circular 4702.1A, various data, assurance statements, maps, and transit-
related information are provided.
This is a joint submission by the Association of Central Oklahoma Governments (ACOG), the
Central Oklahoma Transportation and Parking Authority (COTPA), and Cleveland Area Rapid
Transit (CART) concerning fixed route and paratransit services provided in Central Oklahoma.
PROFILE OF THE METROPOLITAN PLANNING ORGANIZATION AND TRANSPORTATION STUDY
AREA
The Association of Central Oklahoma Governments serves as the Metropolitan Planning
Organization (MPO) for multimodal transportation planning in Central Oklahoma. The
metropolitan planning area is known as the Oklahoma City Area Transportation Study (OCARTS)
area. The OCARTS area consists of approximately 2,085 square miles, covering all of Oklahoma
and Cleveland Counties and portions of Canadian, Grady, Logan, and McClain Counties.
The transportation planning process in Central Oklahoma is based upon a Memorandum of
Understanding among the Oklahoma Department of Transportation (ODOT), COTPA, CART and
ACOG. The agreement places responsibility for transportation policy and plan selection with
the Intermodal Transportation Policy Committee (ITPC). The ITPC is composed of an elected
official from each of the member communities located in the OCARTS area. Also included on
the ITPC are representatives from ODOT, COTPA, the Oklahoma City Airport Trust, the Federal
Transit Administration, Federal Highway Administration and Federal Aviation Administration.
Each action of the Policy Committee is presented to the ACOG Board of Directors for
endorsement, which is also composed of locally elected officials who represent the
communities of the ACOG region. The Board has authority to initiate and review all planning
activities, grants and contracts, and to adopt and approve any study or plan pertaining to the
ACOG region.
The ITPC is supported by an Intermodal Transportation Technical Committee (ITTC), which is
composed of local government staff members who have expertise in planning and engineering.
Representatives of the local, state and federal transportation agencies listed above are also
members of the ITTC.
Transit Planning and Services
Two major bus systems serve the Central Oklahoma area. Metro Transit, operated by COTPA,
serves the Oklahoma City urbanized area, and CART, operated by the University of Oklahoma,
Transit Services Division, serves the Norman urbanized area. These systems offer fixed route
service, express bus service, specific services for the elderly and persons with disabilities, and
flexible routes, among others.
3
COTPA
The Central Oklahoma Transportation and Parking Authority (COTPA) is represented on ACOG’s
ITTC and ITPC. COTPA is a trust of the City of Oklahoma City whose service area is located
primarily within the OCARTS boundaries. The Oklahoma City system includes 22 local routes,
two trolleybus routes in downtown Oklahoma City, an express route between Norman and
Oklahoma City, and five late-night/Sunday routes. METRO Transit also operates shuttles at the
OU Health Sciences Center campus in Oklahoma City.
In addition to fixed route service, COTPA provides complementary paratransit services, as
required by the Americans with Disabilities Act (ADA). Several additional COTPA-sponsored
programs are provided to assist the elderly and persons with disabilities with their
transportation needs. These include METRO Lift, METRO Link, Share-A-Fare, METRO Transit
Discounts, Supplemental Transportation for Elderly and Disabled Persons (STEP), Congregate
Meal Program, Interim, the Daily Living Center, Helpline, Senior Companion Program, and the
Retired Senior Volunteer Program (RSVP).
An eight-member Board of Trustees governs COTPA. Five of the trustees are nominated by the
Mayor and approved by the Oklahoma City Council to serve five-year terms. The Mayor, City
Manager and City Finance Director serve as three ex-officio trustees. COTPA’s planning
activities are included in the Unified Planning Work Program (UPWP), which is prepared
annually by the MPO. Capital, operating and planning activities of the authority are also
reflected in the (short-range) Transportation Improvement Program (TIP) for the OCARTS area,
as well as the MPO’s long-range plan.
CART
Following the 2000 Census, a separate Norman Urbanized Area was designated, making CART
eligible for FTA urbanized area formula funding beginning FFY 2003. The Norman system
includes ten local routes serving the University of Oklahoma campus and a large portion of the
City of Norman’s urbanized area, an express route to and from Oklahoma City, and a late-night
flex route.
In addition to fixed route service, CART provides complementary Paratransit services, METRO
Lift, as required by the Americans with Disabilities Act (ADA), as well as Zone Two coverage
throughout the entire city limits of Norman. Several additional CART-sponsored programs are
provided to assist the elderly and persons with disabilities with their transportation needs
including discount bus program and a twice-weekly shuttle to the Social Security Administration
office.
CART is governed by the University of Oklahoma Board of Regents. The Board of Regents is
comprised of seven citizens appointed by the Governor of Oklahoma under advice and consent
of the State Senate.
CART’s planning activities are included in the Unified Planning Work Program (UPWP), which is
prepared annually by the MPO. Capital, operating, and planning activities are also reflected in
the long-range plan and the (short-range) Transportation Improvement Program (TIP) for the
OCARTS area.
4
ENVIRONMENTAL JUSTICE
The following Environmental Justice information is from the 2030 OCARTS Plan, the current
long-range transportation plan for the OCARTS area. Analysis for the 2035 OCARTS plan is in
progress, and the environmental justice information will be updated with the release of the
2035 Plan, expected in early 2011.
A requirement of the Transportation Equity Act for the 21st Century (TEA-21) is that regional
transportation plans be consistent with Title VI of the Civil Rights Act of 1964. This requirement
is in place to ensure that individuals are not discriminated against as a result of a federally
funded program. Specifically, according to Title VI and the related Executive Order 12898 on
Environmental Justice, regional planning projects should ensure the fair treatment and
meaningful involvement of all people regardless of race, color, national origin, or income. The
precept of environmental justice in transportation is to ensure that transportation projects do
not have a disproportionately negative impact on minority or low-income populations.
There are three fundamental environmental justice principles:
1. To avoid, minimize, or mitigate disproportionately high and adverse human health and
environmental effects, including social and economic effects, on minority populations
and low-income populations.
2. To ensure the full and fair participation by all potentially affected communities in the
transportation decision-making process.
3. To prevent the denial of, reduction in, or significant delay in the receipt of benefits by
low-income and minority populations.
The 2030 Oklahoma City Area Regional Transportation Study (OCARTS) Plan is guided by these
principles. The following report documents the methodology used to review the environmental
justice considerations of the 2030 OCARTS Plan and analyzes the data gathered for the review.
Further information on the participation of various groups in the development of the 2030
OCARTS plan is included in the FY 2005 UPWP Report, Task 3.01(4) Public Involvement. Another
report, FY 2005 UPWP Report, Task 1.01 (7a) Evaluation of Impacts of 2030 OCARTS Plan,
explores a broader array of potential Plan impacts.
Regional Data
In order to assess the effects of the proposed long range plan, data was gathered on
traditionally underserved populations within the OCARTS area (see Figure 1). Both a visual and
database analysis of minority, median household income, population density, and population
over the age of 65 years was accomplished by using geographic information systems (GIS)
software. Census data from the base year 2000 was utilized in each case. Census data was
derived from the Census Transportation Planning Package (CTPP), which consist of journey-to-
work census information that is specifically designed to align with the traffic analysis zones
(TAZ) that are used in the OCARTS area.
In the case of median household income and minority percentage, both ends of the spectrum
were examined by looking at the 20 TAZs with both the highest and the lowest incomes and
minority percentages. In the case of population density and the over 65 population, only the 20
highest TAZs were examined. Using the extremes (the 20 highest and/or lowest) in each case
allowed for a more balanced and equal review of the data, and allowed for a large enough
sampling without making the results too complex. In all cases only TAZs with a population over
100 were utilized (this follows the same methodology that was utilized in the 2025 OCARTS
Plan).
5
Figure 1:
OCARTS Area
Cooksey
College
33 University
77
Cedar Valley Industrial
Prairie Grove
Triplett
Cashion Camp
Guthrie
74F Seward
Forrest Hills
35
Simpson
Charter Oak
Simmons
Logan County
Waterloo/N 248th
Eastern
Sara
Meridian
Choctaw
May
Morgan
Council
Post
Luther
Frisco
Santa Fe
Cemetery
Mustang
Air Depot
Harrah
Macarthur
Sooner
Westminister
Dobbs
County Line
High/Kelly
Douglas
IndianHiwassee
Peebly
Bryant
Pennsylvania
Sunnylane/Coltrane
Rockwell
Portland
Anderson
Western
Henney
Triple XXX
Midwest Blvd
Pottawatomie
Meridian
Piedmont
Sorghum Mill/N 234th
Coffee Creek/N 220th
Covell/N 206th
Piedmont Oklahoma County Edmond Arcadia Danforth/N 192nd
74 66 Luther Edmond/N 178th
Canadian County 77
S 15th/N 164th
44 S 33rd/N 150th
Memorial/N 136th
3 N 122nd
Hefner/N 108th
The Jones
Village Britton/N 93rd
Nichols Wilshire/N 78th
4
Hills N 63rd
Warr Lake Aluma
N 50th
Yukon Acres Forest Spencer
66 235 N 36th
Park
Bethany Nicoma N 23rd
Oklahoma 62
City Park
Harrah N 10th
Midwest City Choctaw Reno
40
S 15th
Del City S 29th
92 4 S 44th
S 59th
Valley
S 74th
152 240 Brook
Mustang 40 S 89th
N 27th S 104th
Cleveland County N 12th S 119th
S 4th Moore S 134th
37
S 19th Stella/S 149th
Indian Meridian
77H
Grady County S 34th
Tuttle Bethel/S 164th
Indian Hills/S 179th
192nd E
37
108th E
120th E
144th E
156th E
168th E
180th E
204th E
60th W
48th W
36th W
24th W
12th W
72nd E
12th E
24th E
36th E
48th E
60th E
84th E
96th E
Porter
McClain County Franklin/S 194th
Tecumseh/S 209th
92
130 35 Rock Creek/S 224th
Hall
Newcastle Robinson
Park
44 Norman Alameda/S 254th
74A Lindsey/S 269th
Morgan
Sara
Mustang
Frisco
Richland
Cemetery
Czech Hall
Banner
Gregory
Cimmarron
76 9 Imhoff/S 284th
Cedar Lane/S 299th
Post Oak/S 314th
62
Goldsby Etowah/S 329th
Noble
Blanchard Etowah Maguire
77
Cole Cemetery
74B Banner
35
Slaughterville Slaughterville
76 Bryant
74 Duffy
Washington York
Dibble
24 Moffatt
39 Lexington HWY 39
Purcell 39
Lewis
Flat Armadillo
74 Box
Association of Central Oklahoma Governments 77
21 E Main St, Suite 100 Edge of the Earth
Oklahoma City, OK 73104-2405 Unreachable
(405) 234-2264 0 2 4 8 12
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
6
Forecasted travel time changes in relation to median household income and minority
percentage were also examined to determine if the benefits from transportation improvements
in the OCARTS area would be evenly distributed across these groups.
Three criteria were used to assess the impact of the 2030 OCARTS Plan on these groups:
distance to and accessibility to the existing and planned trails network of the region.
distance to the nearest transit services.
proximity to the proposed street and highway network improvements.
Minority Areas
The census definition of minority groups includes Black, Asian, American Indian, and Other
(including individuals of Hispanic origin or multi-racial groups). The average percent minority
for the OCARTS area was approximately 24 percent. Figure 2 shows the percent minority by
TAZ. The high minority zones were located in central Oklahoma City and north and northeast of
the Oklahoma City downtown area. Low minority areas were spread throughout the region, but
were more prevalent on the periphery.
Median Household Income
The OCARTS area median household income for the year 2000 was $40,932, and poverty level
for a family of four was calculated to be $17,029 by the US Census Bureau. Figure 3 shows the
median household income by TAZ. Lower income zones were concentrated in central Oklahoma
City and northeast of the downtown area. Other lower income zones were concentrated in
Norman around the University of Oklahoma due to the concentration of students living in those
areas. High income zones were scattered throughout the OCARTS area, but were more likely to
be in the newer parts of Oklahoma City or the surrounding communities.
Population Density
The areas with the highest population density are those with higher concentrations of
residential development and thus a greater demand for mobility. In 2000, the population
density per square mile averaged 1,555 for the TAZs in the OCARTS area. Figure 4 shows the
population density of the OCARTS area. The highest density areas are clustered in central
Oklahoma City and the central parts of the suburban cities.
Population over 65 Years Old
TAZs with high percentages of the population over 65 years of age are scattered throughout the
OCARTS area as shown in Figure 5. The vast majority of TAZs average less than 25% of the
population being over 65 years old.
7
Figure 2:
Year 2000 Percent Minority by TAZ
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
County Line 35
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H 204th E Stella/S 149th
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
Cemetery
76 9
Cedar Lane/S 299th
62
Etowah/S 329th
2000 Percent Minority 77
Cemetery
0% 74B
35
1% - 20% Slaughterville
76
21% - 40% 74
Duffy
41% - 60%
61% - 80% 24 Moffatt
39 39
81% - 100%
Lewis
74 Box
Association of Central Oklahoma Governments 77
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405
Unreachable
(405) 234-2264 0 2 4 8 12
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
8
Figure 3:
Year 2000 Median Household Income by TAZ
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
Cemetery
76 9
Cedar Lane/S 299th
62
Etowah/S 329th
2000 Median
Household Income 77
Cemetery
$0 - $16,999 74B
35
$17,000 - $24,999 Slaughterville
76
$25,000 - $45,999 74
Duffy
$46,000 - $65,999
24 Moffatt
$66,000 - $85,999 39 39
$86,000 - $200,000 Lewis
74 Box
Association of Central Oklahoma Governments 77
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405
Unreachable
(405) 234-2264 0 2 4 8 12
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
9
Figure 4:
Year 2000 Population Density by TAZ
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
Cemetery
76 9
Cedar Lane/S 299th
62
Etowah/S 329th
2000 Population Density 77
Cemetery
0 - 650 74B
35
Slaughterville
651 - 1900
76
1901 - 3250 74
Duffy
3251 - 4650
24 Moffatt
4651 - 7350 39 39
7351 + Lewis
74 Box
Association of Central Oklahoma Governments 77
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405
Unreachable
(405) 234-2264 0 2 4 8 12
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
10
Figure 5:
Year 2000 Population Over 65 by TAZ
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
Cemetery
76 9
Cedar Lane/S 299th
62
Etowah/S 329th
2000 Populaton Over 65 77
Cemetery
0.00 74B
35
Slaughterville
1% - 25%
76
74
26% - 50% Duffy
51% - 75%
24 Moffatt
76% - 100% 39 39
Lewis
74 Box
Association of Central Oklahoma Governments 77
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405
Unreachable
(405) 234-2264 0 2 4 8 12
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
11
Transit
COPTA and CART fixed routes, express routes and flexible service areas are shown in Figure 11.
As a part of environmental justice review, only the local routes existing in 2004 were
examined. Express routes are a point to point service and even though they pass through
several TAZs, they do not offer service to those zones.
Minority Access to Public Transit
The 20 highest minority TAZs are located in central Oklahoma City and therefore have
relatively good access to public transit offerings in the OCARTS area as shown in Figure 12.
Eighteen of the 20 highest minority TAZs are adjacent to transit routes. Only one of the highest
minority zones is more than one mile from a transit route. It also falls out of the Metro Link
service areas. Of the lowest minority TAZs, only one is adjacent to transit routes, and 15 are
located more than one mile from a public transit route. Of the 15 zones located more than one
mile away from public transit, one is located in the Metro Link service area.
Access to Public Transit by Minority Groups
Adjacent to Within ½ Mile Within 1 Mile Greater than 1
Transit of Transit of Transit Mile from
Transit
20
Highest 18 0 1 1
Minority
TAZs
20
Lowest 1 1 1 17
Minority
TAZs
12
Figure 11:
Public Transit Service
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
180th E
204th E
156th E
S 34th
108th E
12th W
36th W
60th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
76
Richland
Cemetery
Gregory
9
Cedar Lane/S 299th
62
Etowah/S 329th
2004 OCARTS
Public Transportation 77
Cemetery
Local Route 74B
35
Express Route Slaughterville
76
Metro Link Service Area 74
Duffy
24 Moffatt
39 39
Lewis
74 Box
77
Association of Central Oklahoma Governments
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405 Unreachable
(405) 234-2264 0 2.5 5 10 15
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
13
Figure 12:
Minority Groups and Public Transit Access
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
76
Cemetery
9
Cedar Lane/S 299th
62
Etowah/S 329th
2004 OCARTS 77
Public Transportation Cemetery
74B
35
Local Route Slaughterville
Express Route 76
74
Duffy
2000 Minority TZs
24 Moffatt
20 Lowest Minority TZs 39 39
20 Highest Minority TZs Lewis
74 Box
77
Association of Central Oklahoma Governments
21 E Main St, Suite 100 Unreachable
Oklahoma City, OK 73104-2405
(405) 234-2264 0 2.5 5 10 15
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
14
Income and Public Transit Access
As with TAZs with high numbers of minority groups, due to the location of the lowest median
household income zones in the central Oklahoma City area, most of the TAZs are near transit
services. As shown in Figure 13, 18 of the zones are adjacent to transit routes. Only one is
more than a mile away from a transit route, but it does fall in the Metro Link service area.
Conversely, only two of the highest income zones are adjacent to transit routes, six are within
one mile of transit routes, and 12 are located outside of the transit service area all together.
Access to Public Transit by Income Groups
Adjacent to Within ½ Mile Within 1 Mile Greater than 1
Transit of Transit of Transit Mile from
Transit
20
Lowest Income 18 1 0 1
TAZs
20
Highest Income 2 0 6 12
TAZs
Population Density and Transit Access
Most of the highest density TAZs are located in central Oklahoma City and have relatively good
access to public transit. Nineteen of the zones are adjacent to transit routes. Only one zone,
located in Moore, is more than one mile away from transit services.
Population Density and Access to Public Transit
Adjacent to Within ½ Mile Within 1 Mile Greater than 1
Transit of Transit of Transit Mile from
Transit
20
Highest Density 19 0 0 1
TAZs
15
Figure 13:
Income Groups and Public Transit Access
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
Richland
76
Cemetery
9
Cedar Lane/S 299th
62
Etowah/S 329th
2004 OCARTS 77
Public Transportation Cemetery
74B
35
Local Route Slaughterville
Express Route 76
74
Duffy
2000 Income TZs
24 Moffatt
20 Lowest Median 39 39
Household Income TZs
Lewis
20 Highest Median
Household Income TZs
74 Box
77
Association of Central Oklahoma Governments
21 E Main St, Suite 100 Unreachable
Oklahoma City, OK 73104-2405
(405) 234-2264 0 2.5 5 10 15
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
16
Figure 14:
Population Density and Public Transit Access
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
35
County Line
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
76
Richland
Cemetery
9
Cedar Lane/S 299th
62
Etowah/S 329th
2004 OCARTS 77
Public Transportation Cemetery
74B
35
Local Route Slaughterville
Express Route 76
74
Duffy
2000 Population Density TZs
24 Moffatt
20 Highest Population 39 39
Density TZs
Lewis
74 Box
77
Association of Central Oklahoma Governments
21 E Main St, Suite 100 Unreachable
Oklahoma City, OK 73104-2405
(405) 234-2264 0 2.5 5 10 15
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
17
Over 65 Population and Public Transit Access
The TAZs with the highest percentage of its population over the age of 65 are spread
throughout the OCARTS area as depicted in Figure 15. Nine of the zones are adjacent to public
transit routes and two are within a mile of the routes. Nine of the over 65 TAZs are greater
than one mile from transit routes. However, one of those zones is located in the Metro Link
service area.
Population Over 65 and Access to Public Transit in the 2030 OCARTS Plan
Adjacent to Within ½ Mile Within 1 Mile Greater than 1
Transit of Transit of Transit Mile from
Transit
20 TAZs with
Highest % of 9 0 2 9
Population over
65
18
Figure 15:
Over 65 Population and Transit Access
Cooksey
33 University
77
Prairie Grove
Camp
74F
Indian Meridian
Pottawatomie
Forrest Hills
Midwest Blvd
County Line 35
High/Kelly
Anderson
Piedmont
Rockwell
Meridian
Western
Henney
Sooner
Peebly
Dobbs
Bryant
Frisco
Post
Sara
May
Waterloo/N 248th
Coffee Creek/N 220th
Danforth/N 192nd
74 66
77
S 15th/N 164th
44
Memorial/N 136th
3
Hefner/N 108th
4 Wilshire/N 78th
N 50th
66 235
62 N 23rd
Reno
40
S 29th
92 4
S 59th
152 240
40
S 89th
N 27th
S 119th
84th E Meridian
S 4th
37
77H Stella/S 149th
204th E
180th E
156th E
S 34th
108th E
12th W
60th W
36th W
60th E
Indian
36th E
12th E
37 Indian Hills/S 179th
Tecumseh/S 209th
92
130 35
Robinson
44
74A Lindsey/S 269th
Morgan
Mustang
Gregory
76
Richland
Cemetery
9
Cedar Lane/S 299th
62
Etowah/S 329th
2004 OCARTS 77
Public Transportation Cemetery
74B
35
Local Route Slaughterville
Express Route 76
74
Duffy
2000 Over 65 TZs
24 Moffatt
20 Highest Population 39
Over 65 TZs 39
Lewis
74 Box
77
Association of Central Oklahoma Governments
21 E Main St, Suite 100 Unreachable
Oklahoma City, OK 73104-2405
(405) 234-2264 0 2.5 5 10 15
FAX (405) 234-2200
www.acogok.org Miles DATE: March 2005
19
POPULATION/RACIAL DISTRIBUTION CHART
The following population/racial distribution chart utilizes the results of the 2000 Census.
Information in the chart on minority populations is provided for the entire OCARTS area.
20
POPULATION AND RACIAL DISTRIBUTION CHART FOR OCARTS AREA
2000 AMERICAN HAWAIIAN/PACIFIC
CENSUS Total BLACK ESKIMO ASIAN ISLANDER MULTIPLE RACE HISPANIC* OTHER MINORITY
TRACT POPULATION # % # % # % # % # % # % # % # %
000902 4329 2 0.05 231 5.34 6 0.14 0 0.00 174 4.02 87 2.01 15 0.35 428 9.89
000903 6246 8 0.13 274 4.39 12 0.19 0 0.00 166 2.66 135 2.16 26 0.42 486 7.78
100100 3291 518 15.74 119 3.62 104 3.16 2 0.06 134 4.07 207 6.29 92 2.80 969 29.44
100200 5779 573 9.92 216 3.74 312 5.40 0 0.00 259 4.48 484 8.38 274 4.74 1634 28.27
100300 2696 123 4.56 91 3.38 40 1.48 0 0.00 78 2.89 95 3.52 45 1.67 377 13.98
100400 2375 2160 90.95 17 0.72 11 0.46 3 0.13 57 2.40 51 2.15 13 0.55 2261 95.20
100500 1994 1828 91.68 13 0.65 1 0.05 0 0.00 63 3.16 34 1.71 8 0.40 1913 95.94
100600 707 32 4.53 15 2.12 45 6.36 0 0.00 16 2.26 12 1.70 2 0.28 110 15.56
100700 1479 324 21.91 80 5.41 103 6.96 0 0.00 56 3.79 175 11.83 91 6.15 654 44.22
100800 2711 567 20.91 99 3.65 464 17.12 1 0.04 136 5.02 251 9.26 182 6.71 1449 53.45
100900 1482 62 4.18 63 4.25 47 3.17 1 0.07 65 4.39 107 7.22 47 3.17 285 19.23
101000 2970 381 12.83 96 3.23 905 30.47 13 0.44 119 4.01 306 10.30 176 5.93 1690 56.90
101100 881 310 35.19 51 5.79 33 3.75 0 0.00 39 4.43 67 7.60 56 6.36 489 55.51
101200 1113 377 33.87 25 2.25 119 10.69 7 0.63 57 5.12 79 7.10 33 2.96 618 55.53
101300 3266 3040 93.08 21 0.64 3 0.09 0 0.00 88 2.69 45 1.38 27 0.83 3179 97.34
101400 1317 1220 92.63 13 0.99 1 0.08 0 0.00 31 2.35 44 3.34 11 0.84 1276 96.89
101500 1810 1226 67.73 23 1.27 73 4.03 1 0.06 57 3.15 16 0.88 2 0.11 1382 76.35
101600 512 101 19.73 10 1.95 31 6.05 3 0.59 8 1.56 22 4.30 14 2.73 167 32.62
101700 1192 73 6.12 25 2.10 18 1.51 0 0.00 25 2.10 33 2.77 18 1.51 159 13.34
101800 1453 142 9.77 42 2.89 68 4.68 3 0.21 63 4.34 97 6.68 36 2.48 354 24.36
101900 2813 289 10.27 113 4.02 324 11.52 3 0.11 132 4.69 337 11.98 159 5.65 1020 36.26
102000 3059 313 10.23 121 3.96 204 6.67 1 0.03 135 4.41 461 15.07 277 9.06 1051 34.36
102100 2024 126 6.23 77 3.80 48 2.37 4 0.20 93 4.59 273 13.49 155 7.66 503 24.85
102200 2470 179 7.25 148 5.99 100 4.05 3 0.12 111 4.49 448 18.14 230 9.31 771 31.21
102300 3238 374 11.55 125 3.86 108 3.34 11 0.34 161 4.97 937 28.94 544 16.80 1323 40.86
102400 3534 425 12.03 249 7.05 126 3.57 1 0.03 202 5.72 1465 41.45 924 26.15 1927 54.53
102500 502 95 18.92 44 8.76 2 0.40 1 0.20 24 4.78 29 5.78 7 1.39 173 34.46
102600 360 339 94.17 2 0.56 1 0.28 1 0.28 12 3.33 4 1.11 1 0.28 356 98.89
102700 72 15 20.83 3 4.17 0 0.00 0 0.00 3 4.17 1 1.39 0 0.00 21 29.17
102800 2699 2404 89.07 41 1.52 2 0.07 0 0.00 77 2.85 58 2.15 20 0.74 2544 94.26
102900 450 411 91.33 3 0.67 0 0.00 0 0.00 15 3.33 11 2.44 0 0.00 429 95.33
103000 901 829 92.01 9 1.00 2 0.22 0 0.00 25 2.77 14 1.55 4 0.44 869 96.45
103101 212 56 26.42 24 11.32 1 0.47 2 0.94 9 4.25 14 6.60 11 5.19 103 48.58
103102 0 0 0 0 0 0 0 0 0
103200 2979 1003 33.67 146 4.90 53 1.78 0 0.00 71 2.38 174 5.84 91 3.05 1364 45.79
103300 1899 278 14.64 112 5.90 31 1.63 7 0.37 125 6.58 896 47.18 563 29.65 1116 58.77
103400 442 12 2.71 40 9.05 0 0.00 0 0.00 27 6.11 238 53.85 120 27.15 199 45.02
103500 417 67 16.07 37 8.87 9 2.16 0 0.00 19 4.56 144 34.53 78 18.71 210 50.36
103601 336 122 36.31 29 8.63 1 0.30 0 0.00 3 0.89 31 9.23 16 4.76 171 50.89
103602 432 157 36.34 21 4.86 3 0.69 0 0.00 3 0.69 36 8.33 2 0.46 186 43.06
103700 468 71 15.17 48 10.26 9 1.92 0 0.00 36 7.69 123 26.28 76 16.24 240 51.28
103800 155 118 76.13 8 5.16 0 0.00 0 0.00 11 7.10 10 6.45 1 0.65 138 89.03
103900 3860 342 8.86 219 5.67 8 0.21 0 0.00 216 5.60 1764 45.70 870 22.54 1655 42.88
104000 346 48 13.87 19 5.49 0 0.00 0 0.00 13 3.76 235 67.92 86 24.86 166 47.98
104100 3352 284 8.47 220 6.56 8 0.24 2 0.06 182 5.43 1646 49.11 634 18.91 1330 39.68
104200 2110 78 3.70 104 4.93 22 1.04 2 0.09 101 4.79 998 47.30 489 23.18 796 37.73
104300 3295 94 2.85 177 5.37 4 0.12 1 0.03 122 3.70 1546 46.92 888 26.95 1286 39.03
104400 3543 152 4.29 212 5.98 18 0.51 0 0.00 155 4.37 1861 52.53 1009 28.48 1546 43.64
104500 3379 134 3.97 176 5.21 20 0.59 4 0.12 212 6.27 1625 48.09 1080 31.96 1626 48.12
104600 1097 28 2.55 96 8.75 1 0.09 1 0.09 42 3.83 573 52.23 382 34.82 550 50.14
104700 1382 124 8.97 116 8.39 0 0.00 2 0.14 80 5.79 426 30.82 194 14.04 516 37.34
104800 2855 81 2.84 210 7.36 15 0.53 1 0.04 145 5.08 858 30.05 610 21.37 1062 37.20
104900 3663 131 3.58 171 4.67 33 0.90 0 0.00 201 5.49 1462 39.91 1007 27.49 1543 42.12
105000 2348 51 2.17 95 4.05 18 0.77 0 0.00 118 5.03 1159 49.36 865 36.84 1147 48.85
105100 1497 495 33.07 49 3.27 21 1.40 3 0.20 44 2.94 46 3.07 19 1.27 631 42.15
105201 1563 1494 95.59 8 0.51 1 0.06 0 0.00 37 2.37 7 0.45 0 0.00 1540 98.53
105202 1236 1183 95.71 9 0.73 1 0.08 0 0.00 22 1.78 12 0.97 9 0.73 1224 99.03
105300 2950 304 10.31 216 7.32 13 0.44 0 0.00 159 5.39 663 22.47 328 11.12 1020 34.58
105400 1753 39 2.22 127 7.24 10 0.57 0 0.00 129 7.36 359 20.48 228 13.01 533 30.41
105500 2897 202 6.97 183 6.32 6 0.21 0 0.00 147 5.07 1022 35.28 633 21.85 1171 40.42
105600 4797 516 10.76 370 7.71 19 0.40 2 0.04 279 5.82 1835 38.25 1299 27.08 2485 51.80
105700 1103 131 11.88 63 5.71 6 0.54 1 0.09 53 4.81 488 44.24 167 15.14 421 38.17
105800 838 7 0.84 88 10.50 6 0.72 1 0.12 36 4.30 204 24.34 106 12.65 244 29.12
105903 3164 518 16.37 102 3.22 141 4.46 0 0.00 112 3.54 303 9.58 99 3.13 972 30.72
105904 3723 417 11.20 185 4.97 188 5.05 6 0.16 152 4.08 561 15.07 311 8.35 1259 33.82
105905 2366 134 5.66 85 3.59 93 3.93 0 0.00 72 3.04 212 8.96 109 4.61 493 20.84
105906 2803 135 4.82 95 3.39 94 3.35 11 0.39 101 3.60 288 10.27 96 3.42 532 18.98
105907 3783 422 11.16 202 5.34 171 4.52 1 0.03 155 4.10 423 11.18 196 5.18 1147 30.32
21
POPULATION AND RACIAL DISTRIBUTION CHART FOR OCARTS AREA (Cont.)
2000 AMERICAN HAWAIIAN/PACIFIC
CENSUS Total BLACK ESKIMO ASIAN ISLANDER MULTIPLE RACE HISPANIC* OTHER MINORITY
TRACT POPULATION # % # % # % # % # % # % # % # %
106000 2089 1269 60.75 30 1.44 17 0.81 0 0.00 92 4.40 33 1.58 9 0.43 1417 67.83
106100 3312 2600 78.50 64 1.93 1 0.03 0 0.00 79 2.39 89 2.69 17 0.51 2761 83.36
106200 1516 1263 83.31 14 0.92 4 0.26 0 0.00 46 3.03 22 1.45 5 0.33 1332 87.86
106301 3779 2608 69.01 75 1.98 13 0.34 1 0.03 170 4.50 235 6.22 104 2.75 2971 78.62
106302 4072 2582 63.41 79 1.94 122 3.00 0 0.00 205 5.03 288 7.07 139 3.41 3127 76.79
106303 3154 720 22.83 92 2.92 39 1.24 1 0.03 127 4.03 402 12.75 175 5.55 1154 36.59
106401 2354 7 0.30 28 1.19 55 2.34 0 0.00 43 1.83 11 0.47 5 0.21 138 5.86
106402 2094 15 0.72 50 2.39 39 1.86 2 0.10 64 3.06 64 3.06 12 0.57 182 8.69
106403 5164 266 5.15 139 2.69 64 1.24 1 0.02 163 3.16 217 4.20 50 0.97 683 13.23
106501 2807 112 3.99 66 2.35 95 3.38 0 0.00 94 3.35 97 3.46 19 0.68 386 13.75
106502 3464 267 7.71 80 2.31 230 6.64 2 0.06 129 3.72 165 4.76 74 2.14 782 22.58
106503 1619 64 3.95 42 2.59 80 4.94 2 0.12 33 2.04 51 3.15 30 1.85 251 15.50
106601 3043 227 7.46 114 3.75 102 3.35 1 0.03 127 4.17 212 6.97 99 3.25 670 22.02
106602 2436 86 3.53 47 1.93 130 5.34 2 0.08 73 3.00 95 3.90 42 1.72 380 15.60
106604 2201 203 9.22 57 2.59 166 7.54 2 0.09 106 4.82 134 6.09 53 2.41 587 26.67
106606 2037 50 2.45 46 2.26 41 2.01 0 0.00 57 2.80 68 3.34 9 0.44 203 9.97
106607 3353 226 6.74 105 3.13 109 3.25 1 0.03 105 3.13 167 4.98 47 1.40 593 17.69
106608 3421 139 4.06 75 2.19 214 6.26 0 0.00 93 2.72 76 2.22 32 0.94 553 16.16
106609 1219 37 3.04 25 2.05 42 3.45 1 0.08 40 3.28 92 7.55 43 3.53 188 15.42
106610 1379 91 6.60 38 2.76 58 4.21 0 0.00 56 4.06 77 5.58 26 1.89 269 19.51
106702 3735 211 5.65 100 2.68 63 1.69 5 0.13 115 3.08 319 8.54 110 2.95 604 16.17
106703 8456 1717 20.31 237 2.80 309 3.65 7 0.08 399 4.72 839 9.92 347 4.10 3016 35.67
106704 2383 52 2.18 52 2.18 25 1.05 0 0.00 60 2.52 61 2.56 18 0.76 207 8.69
106705 2186 103 4.71 38 1.74 59 2.70 0 0.00 65 2.97 59 2.70 22 1.01 287 13.13
106706 3913 444 11.35 112 2.86 64 1.64 0 0.00 137 3.50 148 3.78 53 1.35 810 20.70
106801 1791 41 2.29 46 2.57 4 0.22 1 0.06 58 3.24 138 7.71 62 3.46 212 11.84
106802 2095 42 2.00 46 2.20 6 0.29 0 0.00 70 3.34 136 6.49 60 2.86 224 10.69
106803 3164 163 5.15 106 3.35 46 1.45 0 0.00 123 3.89 359 11.35 143 4.52 581 18.36
106804 3651 235 6.44 123 3.37 37 1.01 0 0.00 116 3.18 311 8.52 93 2.55 604 16.54
106902 2354 91 3.87 76 3.23 25 1.06 0 0.00 75 3.19 136 5.78 61 2.59 328 13.93
106903 6140 181 2.95 139 2.26 98 1.60 1 0.02 179 2.92 195 3.18 48 0.78 646 10.52
106906 2708 215 7.94 73 2.70 106 3.91 6 0.22 81 2.99 138 5.10 74 2.73 555 20.49
106907 2136 185 8.66 48 2.25 39 1.83 3 0.14 111 5.20 214 10.02 68 3.18 454 21.25
106909 1662 95 5.72 42 2.53 171 10.29 0 0.00 70 4.21 68 4.09 21 1.26 399 24.01
106910 2534 167 6.59 100 3.95 78 3.08 1 0.04 112 4.42 205 8.09 93 3.67 551 21.74
106911 1734 77 4.44 65 3.75 134 7.73 1 0.06 52 3.00 35 2.02 7 0.40 336 19.38
106912 3268 540 16.52 166 5.08 409 12.52 8 0.24 128 3.92 292 8.94 179 5.48 1430 43.76
106913 4875 978 20.06 226 4.64 272 5.58 6 0.12 175 3.59 487 9.99 186 3.82 1843 37.81
106914 4214 1038 24.63 177 4.20 67 1.59 9 0.21 213 5.05 269 6.38 118 2.80 1622 38.49
106915 5669 1334 23.53 294 5.19 171 3.02 21 0.37 311 5.49 1085 19.14 651 11.48 2782 49.07
107001 5427 330 6.08 395 7.28 55 1.01 0 0.00 279 5.14 1521 28.03 876 16.14 1935 35.66
107002 1942 49 2.52 109 5.61 23 1.18 1 0.05 92 4.74 559 28.78 366 18.85 640 32.96
107101 1806 558 30.90 29 1.61 17 0.94 0 0.00 4 0.22 8 0.44 2 0.11 610 33.78
107103 1710 117 6.84 105 6.14 36 2.11 5 0.29 81 4.74 271 15.85 138 8.07 482 28.19
107104 2849 250 8.78 189 6.63 55 1.93 6 0.21 175 6.14 404 14.18 243 8.53 918 32.22
107206 3989 265 6.64 180 4.51 202 5.06 2 0.05 189 4.74 581 14.57 352 8.82 1190 29.83
107207 2222 135 6.08 90 4.05 131 5.90 3 0.14 74 3.33 139 6.26 45 2.03 478 21.51
107209 5008 333 6.65 279 5.57 126 2.52 2 0.04 219 4.37 608 12.14 347 6.93 1306 26.08
107210 1028 33 3.21 50 4.86 15 1.46 0 0.00 49 4.77 55 5.35 18 1.75 165 16.05
107211 2026 63 3.11 56 2.76 57 2.81 0 0.00 78 3.85 103 5.08 34 1.68 288 14.22
107212 5300 357 6.74 236 4.45 302 5.70 1 0.02 362 6.83 341 6.43 118 2.23 1376 25.96
107213 4725 375 7.94 262 5.54 165 3.49 3 0.06 322 6.81 556 11.77 255 5.40 1382 29.25
107214 2444 62 2.54 112 4.58 38 1.55 1 0.04 124 5.07 166 6.79 77 3.15 414 16.94
107215 3501 144 4.11 181 5.17 49 1.40 0 0.00 106 3.03 488 13.94 245 7.00 725 20.71
107216 2815 193 6.86 242 8.60 26 0.92 6 0.21 163 5.79 464 16.48 265 9.41 895 31.79
107217 1736 33 1.90 71 4.09 20 1.15 3 0.17 82 4.72 323 18.61 184 10.60 393 22.64
107218 2605 213 8.18 126 4.84 35 1.34 0 0.00 125 4.80 493 18.93 290 11.13 789 30.29
107219 2597 80 3.08 135 5.20 47 1.81 0 0.00 155 5.97 401 15.44 268 10.32 685 26.38
107220 3160 260 8.23 159 5.03 84 2.66 1 0.03 127 4.02 463 14.65 276 8.73 907 28.70
107221 1812 35 1.93 77 4.25 29 1.60 0 0.00 82 4.53 151 8.33 74 4.08 297 16.39
107222 1642 142 8.65 101 6.15 31 1.89 0 0.00 97 5.91 175 10.66 79 4.81 450 27.41
107223 2591 174 6.72 137 5.29 33 1.27 0 0.00 107 4.13 372 14.36 229 8.84 680 26.24
107302 2584 137 5.30 136 5.26 18 0.70 0 0.00 138 5.34 500 19.35 343 13.27 772 29.88
107303 1890 128 6.77 125 6.61 24 1.27 0 0.00 120 6.35 149 7.88 56 2.96 453 23.97
107305 2160 392 18.15 102 4.72 32 1.48 2 0.09 114 5.28 232 10.74 120 5.56 762 35.28
107306 3620 1107 30.58 178 4.92 80 2.21 7 0.19 201 5.55 337 9.31 178 4.92 1751 48.37
107401 6631 2619 39.50 186 2.81 379 5.72 8 0.12 360 5.43 406 6.12 156 2.35 3708 55.92
107402 5410 1189 21.98 117 2.16 324 5.99 13 0.24 249 4.60 270 4.99 112 2.07 2004 37.04
22
POPULATION AND RACIAL DISTRIBUTION CHART FOR OCARTS AREA (Cont.)
2000 AMERICAN HAWAIIAN/PACIFIC
CENSUS Total BLACK ESKIMO ASIAN ISLANDER MULTIPLE RACE HISPANIC* OTHER MINORITY
TRACT POPULATION # % # % # % # % # % # % # % # %
107403 4162 704 16.91 134 3.22 273 6.56 14 0.34 229 5.50 155 3.72 54 1.30 1408 33.83
107500 3107 576 18.54 42 1.35 89 2.86 5 0.16 175 5.63 266 8.56 101 3.25 988 31.80
107601 2035 283 13.91 86 4.23 49 2.41 0 0.00 98 4.82 99 4.86 48 2.36 564 27.71
107604 2552 147 5.76 140 5.49 35 1.37 1 0.04 142 5.56 102 4.00 58 2.27 523 20.49
107605 2676 177 6.61 127 4.75 38 1.42 2 0.07 134 5.01 141 5.27 49 1.83 527 19.69
107606 354 40 11.30 15 4.24 1 0.28 0 0.00 13 3.67 12 3.39 6 1.69 75 21.19
107607 3236 349 10.78 148 4.57 79 2.44 9 0.28 110 3.40 148 4.57 52 1.61 747 23.08
107703 3392 276 8.14 116 3.42 52 1.53 17 0.50 133 3.92 153 4.51 28 0.83 622 18.34
107704 1511 88 5.82 70 4.63 22 1.46 2 0.13 58 3.84 49 3.24 18 1.19 258 17.07
107705 1997 166 8.31 106 5.31 26 1.30 3 0.15 78 3.91 90 4.51 42 2.10 421 21.08
107706 2763 272 9.84 122 4.42 48 1.74 0 0.00 135 4.89 154 5.57 62 2.24 639 23.13
107707 1329 64 4.82 59 4.44 23 1.73 0 0.00 56 4.21 38 2.86 14 1.05 216 16.25
107801 3689 1095 29.68 103 2.79 70 1.90 10 0.27 157 4.26 211 5.72 112 3.04 1547 41.94
107804 2554 84 3.29 121 4.74 33 1.29 0 0.00 81 3.17 80 3.13 21 0.82 340 13.31
107805 2493 504 20.22 144 5.78 36 1.44 1 0.04 93 3.73 98 3.93 24 0.96 802 32.17
107806 4374 698 15.96 165 3.77 58 1.33 2 0.05 140 3.20 180 4.12 71 1.62 1134 25.93
107807 2188 140 6.40 86 3.93 50 2.29 3 0.14 97 4.43 144 6.58 59 2.70 435 19.88
107808 2370 377 15.91 85 3.59 69 2.91 5 0.21 130 5.49 145 6.12 47 1.98 713 30.08
107809 1818 112 6.16 99 5.45 11 0.61 2 0.11 87 4.79 94 5.17 33 1.82 344 18.92
107810 2881 130 4.51 148 5.14 30 1.04 2 0.07 106 3.68 133 4.62 57 1.98 473 16.42
107900 1909 1800 94.29 6 0.31 4 0.21 0 0.00 40 2.10 6 0.31 4 0.21 1854 97.12
108003 4519 2129 47.11 86 1.90 79 1.75 9 0.20 222 4.91 206 4.56 92 2.04 2617 57.91
108005 2277 1068 46.90 59 2.59 13 0.57 1 0.04 124 5.45 50 2.20 7 0.31 1272 55.86
108006 3423 401 11.71 88 2.57 103 3.01 5 0.15 121 3.53 126 3.68 41 1.20 759 22.17
108007 3197 255 7.98 82 2.56 66 2.06 0 0.00 94 2.94 108 3.38 32 1.00 529 16.55
108008 4700 1646 35.02 137 2.91 48 1.02 2 0.04 215 4.57 220 4.68 113 2.40 2161 45.98
108009 3089 1016 32.89 99 3.20 40 1.29 2 0.06 134 4.34 129 4.18 48 1.55 1339 43.35
108010 3246 1167 35.95 75 2.31 22 0.68 2 0.06 147 4.53 156 4.81 50 1.54 1463 45.07
108011 3455 2101 60.81 103 2.98 20 0.58 5 0.14 151 4.37 83 2.40 28 0.81 2408 69.70
108101 1890 129 6.83 47 2.49 21 1.11 0 0.00 73 3.86 39 2.06 18 0.95 288 15.24
108103 5022 349 6.95 206 4.10 21 0.42 0 0.00 158 3.15 98 1.95 30 0.60 764 15.21
108106 2784 29 1.04 51 1.83 26 0.93 0 0.00 45 1.62 46 1.65 18 0.65 169 6.07
108107 2986 53 1.77 48 1.61 79 2.65 4 0.13 82 2.75 36 1.21 2 0.07 268 8.98
108108 6941 199 2.87 177 2.55 404 5.82 16 0.23 247 3.56 206 2.97 47 0.68 1090 15.70
108109 5506 69 1.25 77 1.40 104 1.89 4 0.07 110 2.00 89 1.62 13 0.24 377 6.85
108110 3331 123 3.69 51 1.53 77 2.31 0 0.00 58 1.74 81 2.43 32 0.96 341 10.24
108201 3665 141 3.85 97 2.65 101 2.76 0 0.00 105 2.86 182 4.97 100 2.73 544 14.84
108203 2982 161 5.40 101 3.39 57 1.91 0 0.00 94 3.15 131 4.39 57 1.91 470 15.76
108204 2655 292 11.00 71 2.67 56 2.11 1 0.04 111 4.18 158 5.95 74 2.79 605 22.79
108206 3696 59 1.60 57 1.54 50 1.35 0 0.00 95 2.57 69 1.87 13 0.35 274 7.41
108207 1581 145 9.17 52 3.29 271 17.14 4 0.25 70 4.43 88 5.57 67 4.24 609 38.52
108208 4392 466 10.61 93 2.12 579 13.18 6 0.14 220 5.01 144 3.28 45 1.02 1409 32.08
108212 5192 227 4.37 81 1.56 141 2.72 4 0.08 162 3.12 140 2.70 31 0.60 646 12.44
108213 3871 44 1.14 67 1.73 35 0.90 1 0.03 68 1.76 35 0.90 1 0.03 216 5.58
108214 5113 339 6.63 82 1.60 125 2.44 0 0.00 122 2.39 120 2.35 39 0.76 707 13.83
108215 5241 222 4.24 127 2.42 86 1.64 2 0.04 134 2.56 122 2.33 34 0.65 605 11.54
108216 2476 145 5.86 72 2.91 48 1.94 0 0.00 75 3.03 69 2.79 23 0.93 363 14.66
108217 4348 173 3.98 85 1.95 62 1.43 9 0.21 129 2.97 111 2.55 29 0.67 487 11.20
108301 1415 857 60.57 17 1.20 3 0.21 0 0.00 43 3.04 17 1.20 4 0.28 924 65.30
108302 3864 694 17.96 71 1.84 104 2.69 7 0.18 125 3.23 101 2.61 21 0.54 1022 26.45
108303 5406 605 11.19 126 2.33 68 1.26 0 0.00 136 2.52 177 3.27 63 1.17 998 18.46
108304 5154 132 2.56 134 2.60 69 1.34 2 0.04 126 2.44 99 1.92 23 0.45 486 9.43
108306 7393 1776 24.02 157 2.12 314 4.25 7 0.09 293 3.96 377 5.10 104 1.41 2651 35.86
108307 4686 1545 32.97 60 1.28 82 1.75 4 0.09 134 2.86 124 2.65 31 0.66 1856 39.61
108309 2393 1645 68.74 40 1.67 25 1.04 3 0.13 96 4.01 112 4.68 53 2.21 1862 77.81
108310 2343 1129 48.19 43 1.84 68 2.90 3 0.13 84 3.59 133 5.68 76 3.24 1403 59.88
108311 6058 523 8.63 86 1.42 240 3.96 2 0.03 150 2.48 158 2.61 52 0.86 1053 17.38
108312 5796 408 7.04 126 2.17 262 4.52 0 0.00 128 2.21 122 2.10 37 0.64 961 16.58
108402 1370 37 2.70 27 1.97 11 0.80 0 0.00 29 2.12 24 1.75 8 0.58 112 8.18
108403 2104 98 4.66 47 2.23 18 0.86 0 0.00 87 4.13 60 2.85 22 1.05 272 12.93
108404 3503 697 19.90 79 2.26 123 3.51 2 0.06 139 3.97 143 4.08 45 1.28 1085 30.97
108504 5581 309 5.54 81 1.45 233 4.17 2 0.04 138 2.47 185 3.31 74 1.33 837 15.00
108506 3252 286 8.79 40 1.23 65 2.00 0 0.00 92 2.83 49 1.51 6 0.18 489 15.04
108507 1172 31 2.65 13 1.11 9 0.77 4 0.34 28 2.39 19 1.62 2 0.17 87 7.42
108508 1940 200 10.31 49 2.53 45 2.32 1 0.05 41 2.11 41 2.11 5 0.26 341 17.58
108511 1433 89 6.21 33 2.30 58 4.05 4 0.28 45 3.14 52 3.63 28 1.95 257 17.93
108512 1722 15 0.87 28 1.63 10 0.58 0 0.00 35 2.03 27 1.57 8 0.46 96 5.57
108513 3797 228 6.00 103 2.71 151 3.98 0 0.00 117 3.08 102 2.69 24 0.63 623 16.41
23
POPULATION AND RACIAL DISTRIBUTION CHART FOR OCARTS AREA (Cont.)
2000 AMERICAN HAWAIIAN/PACIFIC
CENSUS Total BLACK ESKIMO ASIAN ISLANDER MULTIPLE RACE HISPANIC* OTHER MINORITY
TRACT POPULATION # % # % # % # % # % # % # % # %
108514 4435 504 11.36 99 2.23 163 3.68 1 0.02 138 3.11 172 3.88 43 0.97 948 21.38
108515 4881 322 6.60 91 1.86 147 3.01 5 0.10 154 3.16 123 2.52 56 1.15 775 15.88
108516 6393 541 8.46 146 2.28 307 4.80 4 0.06 181 2.83 146 2.28 35 0.55 1214 18.99
108517 7190 406 5.65 138 1.92 472 6.56 1 0.01 185 2.57 160 2.23 46 0.64 1248 17.36
108518 5903 635 10.76 116 1.97 167 2.83 5 0.08 178 3.02 198 3.35 68 1.15 1169 19.80
108519 3457 81 2.34 61 1.76 88 2.55 0 0.00 80 2.31 43 1.24 16 0.46 326 9.43
108520 1900 59 3.11 28 1.47 36 1.89 0 0.00 39 2.05 23 1.21 3 0.16 165 8.68
108521 1241 125 10.07 39 3.14 73 5.88 1 0.08 47 3.79 46 3.71 28 2.26 313 25.22
108522 6666 784 11.76 165 2.48 313 4.70 0 0.00 239 3.59 267 4.01 81 1.22 1582 23.73
108601 1842 40 2.17 54 2.93 70 3.80 2 0.11 52 2.82 92 4.99 38 2.06 256 13.90
108602 960 13 1.35 33 3.44 0 0.00 0 0.00 40 4.17 27 2.81 4 0.42 90 9.38
108603 1576 8 0.51 60 3.81 8 0.51 0 0.00 42 2.66 60 3.81 16 1.02 134 8.50
108701 2450 83 3.39 96 3.92 68 2.78 5 0.20 78 3.18 78 3.18 16 0.65 346 14.12
108703 3879 55 1.42 185 4.77 27 0.70 0 0.00 122 3.15 67 1.73 20 0.52 409 10.54
108704 4119 35 0.85 146 3.54 37 0.90 6 0.15 178 4.32 122 2.96 27 0.66 429 10.42
108705 5721 41 0.72 282 4.93 17 0.30 0 0.00 211 3.69 144 2.52 34 0.59 585 10.23
108706 2901 234 8.07 89 3.07 64 2.21 2 0.07 117 4.03 87 3.00 32 1.10 538 18.55
108707 3032 357 11.77 99 3.27 79 2.61 5 0.16 86 2.84 91 3.00 19 0.63 645 21.27
108801 5661 856 15.12 199 3.52 21 0.37 4 0.07 273 4.82 177 3.13 48 0.85 1401 24.75
108802 4197 91 2.17 156 3.72 33 0.79 5 0.12 196 4.67 137 3.26 38 0.91 519 12.37
108803 1212 1097 90.51 2 0.17 0 0.00 5 0.41 43 3.55 11 0.91 5 0.41 1152 95.05
108804 2217 810 36.54 49 2.21 3 0.14 5 0.23 74 3.34 64 2.89 17 0.77 958 43.21
108900 3603 630 17.49 131 3.64 5 0.14 0 0.00 117 3.25 80 2.22 34 0.94 917 25.45
109001 1558 45 2.89 88 5.65 8 0.51 2 0.13 86 5.52 31 1.99 5 0.32 234 15.02
109002 7500 57 0.76 480 6.40 23 0.31 3 0.04 320 4.27 198 2.64 44 0.59 927 12.36
200100 415 31 7.47 18 4.34 7 1.69 0 0.00 9 2.17 8 1.93 2 0.48 67 16.14
200200 1877 58 3.09 108 5.75 33 1.76 0 0.00 106 5.65 119 6.34 64 3.41 369 19.66
200300 3342 128 3.83 184 5.51 19 0.57 5 0.15 139 4.16 173 5.18 63 1.89 538 16.10
200400 1945 57 2.93 129 6.63 13 0.67 1 0.05 71 3.65 73 3.75 27 1.39 298 15.32
200500 3821 48 1.26 137 3.59 178 4.66 1 0.03 156 4.08 106 2.77 27 0.71 547 14.32
200601 5371 473 8.81 352 6.55 234 4.36 7 0.13 311 5.79 236 4.39 100 1.86 1477 27.50
200602 3323 138 4.15 184 5.54 89 2.68 3 0.09 140 4.21 125 3.76 49 1.47 603 18.15
200700 272 41 15.07 12 4.41 0 0.00 0 0.00 6 2.21 8 2.94 0 0.00 59 21.69
200800 5897 276 4.68 239 4.05 85 1.44 1 0.02 248 4.21 210 3.56 77 1.31 926 15.70
200900 4087 118 2.89 141 3.45 102 2.50 0 0.00 131 3.21 173 4.23 72 1.76 564 13.80
201000 5636 211 3.74 263 4.67 141 2.50 10 0.18 204 3.62 456 8.09 199 3.53 1028 18.24
201101 5708 169 2.96 240 4.20 137 2.40 2 0.04 173 3.03 217 3.80 69 1.21 790 13.84
201102 2980 177 5.94 96 3.22 184 6.17 1 0.03 90 3.02 108 3.62 36 1.21 584 19.60
201201 2296 146 6.36 141 6.14 442 19.25 0 0.00 118 5.14 109 4.75 35 1.52 882 38.41
201202 4473 503 11.25 197 4.40 122 2.73 4 0.09 184 4.11 177 3.96 55 1.23 1065 23.81
201203 4380 320 7.31 155 3.54 532 12.15 1 0.02 188 4.29 181 4.13 50 1.14 1246 28.45
201301 5502 453 8.23 284 5.16 202 3.67 1 0.02 323 5.87 246 4.47 110 2.00 1373 24.95
201402 4412 225 5.10 155 3.51 78 1.77 0 0.00 189 4.28 182 4.13 61 1.38 708 16.05
201403 3444 115 3.34 134 3.89 28 0.81 1 0.03 118 3.43 105 3.05 33 0.96 429 12.46
201505 5971 106 1.78 160 2.68 243 4.07 4 0.07 200 3.35 176 2.95 33 0.55 746 12.49
201506 5176 93 1.80 186 3.59 170 3.28 2 0.04 178 3.44 139 2.69 29 0.56 658 12.71
201507 5182 97 1.87 130 2.51 202 3.90 0 0.00 181 3.49 179 3.45 52 1.00 662 12.77
201508 3010 61 2.03 118 3.92 72 2.39 2 0.07 123 4.09 87 2.89 39 1.30 415 13.79
201602 2898 38 1.31 150 5.18 14 0.48 4 0.14 130 4.49 109 3.76 41 1.41 377 13.01
201603 3912 81 2.07 215 5.50 27 0.69 0 0.00 235 6.01 241 6.16 82 2.10 640 16.36
201604 3608 54 1.50 195 5.40 21 0.58 1 0.03 175 4.85 172 4.77 64 1.77 510 14.14
201605 5735 137 2.39 210 3.66 133 2.32 5 0.09 222 3.87 230 4.01 92 1.60 799 13.93
201606 6821 178 2.61 219 3.21 333 4.88 2 0.03 189 2.77 255 3.74 67 0.98 988 14.48
201700 703 4 0.57 23 3.27 3 0.43 0 0.00 20 2.84 13 1.85 3 0.43 53 7.54
201801 3251 54 1.66 77 2.37 236 7.26 2 0.06 98 3.01 93 2.86 35 1.08 502 15.44
201802 2872 43 1.50 69 2.40 100 3.48 0 0.00 97 3.38 82 2.86 25 0.87 334 11.63
201902 4284 148 3.45 141 3.29 288 6.72 6 0.14 163 3.80 199 4.65 72 1.68 818 19.09
201903 2473 140 5.66 114 4.61 149 6.03 2 0.08 69 2.79 108 4.37 61 2.47 535 21.63
201904 4131 131 3.17 137 3.32 298 7.21 1 0.02 115 2.78 136 3.29 57 1.38 739 17.89
202002 3326 76 2.29 100 3.01 47 1.41 0 0.00 129 3.88 126 3.79 32 0.96 384 11.55
202003 5300 194 3.66 228 4.30 96 1.81 0 0.00 245 4.62 244 4.60 61 1.15 824 15.55
202004 3159 98 3.10 94 2.98 31 0.98 2 0.06 149 4.72 134 4.24 43 1.36 417 13.20
202005 4480 192 4.29 175 3.91 131 2.92 1 0.02 253 5.65 297 6.63 147 3.28 899 20.07
202006 3474 235 6.76 138 3.97 125 3.60 0 0.00 118 3.40 335 9.64 139 4.00 755 21.73
202101 5350 148 2.77 186 3.48 139 2.60 0 0.00 212 3.96 268 5.01 94 1.76 779 14.56
202102 2229 37 1.66 60 2.69 13 0.58 5 0.22 99 4.44 99 4.44 29 1.30 243 10.90
202104 2136 45 2.11 77 3.60 51 2.39 1 0.05 93 4.35 108 5.06 21 0.98 288 13.48
202105 3875 150 3.87 157 4.05 76 1.96 3 0.08 211 5.45 185 4.77 55 1.42 652 16.83
24
POPULATION AND RACIAL DISTRIBUTION CHART FOR OCARTS AREA (Cont.)
2000 AMERICAN HAWAIIAN/PACIFIC
CENSUS Total BLACK ESKIMO ASIAN ISLANDER MULTIPLE RACE HISPANIC* OTHER MINORITY
TRACT POPULATION # % # % # % # % # % # % # % # %
202200 6429 254 3.95 251 3.90 163 2.54 3 0.05 250 3.89 285 4.43 101 1.57 1022 15.90
202301 4485 34 0.76 196 4.37 17 0.38 1 0.02 229 5.11 131 2.92 23 0.51 500 11.15
202302 5364 42 0.78 371 6.92 21 0.39 2 0.04 233 4.34 97 1.81 21 0.39 690 12.86
202402 6000 52 0.87 539 8.98 19 0.32 1 0.02 249 4.15 136 2.27 24 0.40 884 14.73
202403 5129 47 0.92 209 4.07 36 0.70 1 0.02 188 3.67 66 1.29 19 0.37 500 9.75
202404 3750 11 0.29 201 5.36 6 0.16 2 0.05 240 6.40 146 3.89 54 1.44 514 13.71
202405 6157 714 11.60 452 7.34 12 0.19 6 0.10 323 5.25 195 3.17 38 0.62 1545 25.09
202500 5613 10 0.18 267 4.76 13 0.23 2 0.04 246 4.38 159 2.83 20 0.36 558 9.94
202600 2552 12 0.47 148 5.80 2 0.08 0 0.00 84 3.29 154 6.03 78 3.06 324 12.70
300201 3661 17 0.46 103 2.81 2 0.05 2 0.05 88 2.40 84 2.29 40 1.09 252 6.88
300801 3699 19 0.51 81 2.19 33 0.89 0 0.00 69 1.87 82 2.22 31 0.84 233 6.30
300802 2114 18 0.85 49 2.32 9 0.43 0 0.00 50 2.37 28 1.32 8 0.38 134 6.34
300901 4689 52 1.11 110 2.35 128 2.73 0 0.00 122 2.60 170 3.63 55 1.17 467 9.96
300902 2673 34 1.27 86 3.22 61 2.28 1 0.04 62 2.32 73 2.73 39 1.46 283 10.59
300903 4750 53 1.12 124 2.61 171 3.60 4 0.08 147 3.09 165 3.47 68 1.43 567 11.94
301001 77 0 0.00 0 0.00 0 0.00 0 0.00 6 7.79 8 10.39 8 10.39 14 18.18
301003 4483 78 1.74 139 3.10 114 2.54 0 0.00 119 2.65 145 3.23 47 1.05 497 11.09
301004 5945 85 1.43 139 2.34 1010 16.99 11 0.19 157 2.64 196 3.30 74 1.24 1476 24.83
301005 3986 21 0.53 120 3.01 311 7.80 0 0.00 81 2.03 106 2.66 27 0.68 560 14.05
301100 5208 28 0.54 141 2.71 76 1.46 0 0.00 128 2.46 152 2.92 68 1.31 441 8.47
301201 4125 50 1.21 135 3.27 17 0.41 5 0.12 122 2.96 156 3.78 60 1.45 389 9.43
301202 2639 6 0.23 69 2.61 7 0.27 0 0.00 58 2.20 55 2.08 24 0.91 164 6.21
301300 2530 4 0.16 56 2.21 27 1.07 0 0.00 56 2.21 47 1.86 20 0.79 163 6.44
301404 5595 42 0.75 172 3.07 30 0.54 5 0.09 130 2.32 133 2.38 26 0.46 405 7.24
301405 5387 32 0.59 198 3.68 28 0.52 7 0.13 201 3.73 195 3.62 47 0.87 513 9.52
301406 3745 23 0.61 117 3.12 10 0.27 0 0.00 100 2.67 103 2.75 37 0.99 287 7.66
400101 4805 8 0.17 250 5.20 11 0.23 1 0.02 177 3.68 113 2.35 44 0.92 491 10.22
400102 6656 11 0.17 295 4.43 9 0.14 0 0.00 279 4.19 197 2.96 71 1.07 665 9.99
400200 9672 22 0.23 577 5.97 24 0.25 8 0.08 332 3.43 422 4.36 238 2.46 1201 12.42
400300 5359 116 2.16 347 6.48 15 0.28 0 0.00 265 4.94 577 10.77 255 4.76 998 18.62
600100 4699 1009 21.47 134 2.85 21 0.45 0 0.00 148 3.15 211 4.49 119 2.53 1431 30.45
600200 2713 417 15.37 89 3.28 10 0.37 0 0.00 104 3.83 100 3.69 42 1.55 662 24.40
600300 1903 143 7.51 57 3.00 15 0.79 0 0.00 53 2.79 58 3.05 31 1.63 299 15.71
600400 5722 116 2.03 134 2.34 22 0.38 2 0.03 176 3.08 144 2.52 45 0.79 495 8.65
600500 5087 143 2.81 176 3.46 17 0.33 1 0.02 155 3.05 149 2.93 49 0.96 541 10.63
600800 5291 81 1.53 119 2.25 16 0.30 10 0.19 118 2.23 173 3.27 66 1.25 410 7.75
POPULATION
TOTAL: 1004252 109282 36282 26698 668 38049 69996 33333 244312
PERCENT TO
TOTAL: 10.882 3.6128 2.658 0.0665 3.7888 6.970 3.3192 24.328
*Hispanic figures are distributed across all categories and not represented in tract minority totals or percentages.
Source: US Census Bureau
25
ACOG
TITLE VI COMPLAINT PROCEDURES
Complaint Procedure
1. Submission of Complaint: Any person who feels that he or she, individually or as a
member of any class of persons, on the basis of race, color, national origin, age, sex,
disability, religion, familial status, or income status, has been excluded from or denied
the benefits of, or subjected to discrimination by ACOG may file a written complaint with
the ACOG Executive Director, the Oklahoma Department of Transportation, or US
Department of Transportation. A sample complaint form is available at the end of this
document, and in other formats upon request. Use of the sample form is not required; a
letter with the same information is sufficient. Such complaints should be filed within 180
days of the date the person believes the discrimination occurred. Note: Upon request,
assistance in preparation of any necessary written material will be provided to a person(s)
who is unable to read or write. Complaints should be mailed to:
ACOG Executive Director
21 E. Main Street
Suite 100
Oklahoma City, OK 73104-2405
2. Referral to Review Officer: Upon receipt of the complaint, the ACOG Executive
Director will give the complaint to the affected Division Director for review. The Division
Director will determine if a Title VI/discrimination issue is present and will discuss
his/her findings with the Executive Director. If they determine there is no Title
VI/discrimination issue present, a letter describing their review and the appeal
procedures will be sent to the complainant. If further review is needed to determine if a
Title VI/discrimination issue is present, the Executive Director shall appoint one or more
staff review officers, as appropriate, together with the affected Division Director, to
evaluate the complaint, in consultation with the ACOG Legal Counsel. If necessary, the
review staff officers will meet with the complainant to allow further explanation of the
complaint and will complete their review as soon as possible after the date ACOG
received the complaint. If the review is expected to extend over 45 days after the receipt
of the complaint, the ACOG Executive Director shall notify the complainant of the
estimated timeframe for completing the review. Upon completion of the review, the staff
review officer(s) shall make a recommendation regarding the merit of the complaint and
whether remedial actions are available to provide redress. Additionally, the staff review
officer(s) may recommend improvements to ACOG’s processes relative to Title
VI/nondiscrimination, as appropriate, including any additional actions with regards to
staff if they have been found to have discriminated against any person(s) or group(s). The
staff review officer(s) shall forward their recommendations to the ACOG Executive
Director, for concurrence. If the ACOG Executive Director concurs, he shall issue ACOG’s
written response to the complainant.
3. Request for Reconsideration: If the complainant disagrees with the ACOG Executive
Director’s response, he or she may request reconsideration by submitting the request, in
writing, to the ACOG Executive Director within 10 calendar days after receipt of the
26
ACOG Executive Director’s response. The request for reconsideration shall be sufficiently
detailed to contain any items the complainant feels were not fully understood by the
ACOG Executive Director. The ACOG Executive Director will notify the complainant of his
decision either to accept or reject the request for reconsideration within 10 calendar
days. In cases where the ACOG Executive Director agrees to reconsider, the matter shall
be returned to the staff review officer(s) to re-evaluate in accordance with Paragraph 2,
above.
4. Submission of Complaint to the Oklahoma Department of Transportation or U.S.
Department of Transportation: If the complainant is dissatisfied with ACOG’s resolution
of the complaint, he or she may submit a written complaint to the State of Oklahoma
Department of Transportation or the U.S. Department of Transportation:
Oklahoma Department of Transportation
External Civil Rights
200 N. E. 21st Street
Oklahoma City, OK 73105
Phone: (405) 521-6046
Fax: (405) 522-2136
U.S. Department of Transportation
Departmental Office of Civil Rights
External Civil Rights Programs Division (S-33)
1200 New Jersey Ave, S.E.
Washington, DC 20590
Phone: (202) 366-4070
TTY: (202) 366-9696
Fax: (202) 366-5575
Complaint Log
An annual Log of Complaints will be maintained by ACOG. The Log of Complaints will
contain the following information for each complaint filed:
a) The name and address of the person filing the complaint
b) The date of the complaint
c) The basis of the complaint
d) The disposition of the complaint
e) The status of the complaint
27
TITLE VI COMPLAINT FORM
Association of Central Oklahoma Governments (ACOG)
Please provide your name and contact information:
Your name:
Address:
Phone number(s):
Email:
Best way to contact you:
Please provide as much information as you know about the person(s) who discriminated
against you:
Name of person(s):
Location, department, and/or position of person(s):
Address:
Phone number(s):
Email:
I believe I was discriminated on the basis of (check all that apply):
_____ Race/Color
_____ Disability
_____ Sex
_____ Age
_____ National Origin
_____ Religion
_____ Income Status
_____ Familial Status
Date(s) of incident(s):
Explain as briefly and clearly as possible what happened and how you were discriminated
against. Indicate who was involved. Be sure to include how other persons were treated
differently than you. Attach additional pages as necessary and any other written material
pertaining to your case. If there were witnesses to the incidents, please include their
names and contact information.
Requested Remedy:
Signature:
Date:
28
RECORD OF TITLE VI INVESTIGATIONS, COMPLAINTS, OR LAWSUITS
29
ACCESS TO SERVICES BY PERSONS WITH LEP
Current Activities (alternative framework for providing access to activities/programs)
ACOG has developed a brochure designed to explain the planning process in everyday
language. The Citizen’s Guide to Transportation Planning explains the long range plan
and gives suggestions as to how a citizen can be involved in the process. The brochure is
available in English, Spanish and Vietnamese, in print or electronic format, at no charge
to interested parties.
In addition to print media, radio and television advertisements are utilized to reach a
wider audience, as well as those who may not read English well.
Google Translate (http://translate.google.com) offers instant translation of any of
ACOG’s webpage text into over 50 languages. An upgrade and redesign is being
investigated for the ACOG website family, which may include ―inline‖ translation
capabilities through Google Translate or a similar service.
ACOG has staff members with native fluency in Chinese, German, and French, as well as
basic skills in Spanish. Additionally, ACOG maintains a list of interpreters and translation
services to be used on an as-needed basis.
ACOG uses logos rather than text for its branding strategy, to reach populations who may
not read or speak English well. Below is a sampling of some logos ACOG uses regularly:
At all community meetings a recorder is available for members of the public to make oral
comments in place of written comments. Public meetings are held at locations
conveniently accessed by public transit. Meetings engage the public with non-textual
elements such as photos, maps, and videos.
Following the 2010 Census, ACOG will prepare an analysis of the demographics in the
OCARTS area to identify areas in which more extensive LEP efforts may be warranted. At
this point, a standard LEP plan based on DOT guidance may be prepared.
30
For information about Red Dirt Monopoly, a transportation planning tool that ACOG uses
to gather input from the public in a non-textual format, please see ACOG’s ―Inclusive
Public Participation‖ section.
For a list of LEP-related organizations on ACOG’s mailing lists and committees, please see
ACOG’s ―Inclusive Public Participation‖ section.
For ACOG’s certification reviews, notices are placed in the metro area’s Spanish and
Vietnamese language newspapers, as seen below.
31
Notice in El Nacional
32
Notice in Dan Quyen
33
NOTIFYING BENEFICIARIES OF THEIR RIGHTS UNDER TITLE VI
The following assurance pages indicate ACOG’s compliance under Title VI (Category 1:
assurances required for each applicant.) For procedures that the public may follow to
file a discrimination complaint, please see the ―Title VI Complaint Procedures‖ section
earlier in this document.
34
35
36
INCLUSIVE PUBLIC PARTICIPATION
0B0B0B
Introduction
Public involvement is one of the primary functions of the Association of Central Oklahoma
Governments (ACOG) as the Metropolitan Planning Organization (MPO) for the Oklahoma
City area. As a part of public involvement, ACOG has the responsibility to offer access to
information and provide timely public notice, as well as to educate the public about the
planning process.
In order to create a more meaningful public involvement process, ACOG developed the
following goals:
Educate the Public: Education is the cornerstone of productive public involvement.
Therefore, the MPO shall take a proactive role in educating the citizenry of the
OCARTS area about the transportation planning process and transportation related
issues. Special effort will be taken to educate traditionally underserved
populations.
Inform the Public: In order to enable early and continued public involvement in
the transportation planning process, the public needs to be informed in a timely
manner about current and future transportation projects and issues within the
OCARTS area.
Gather, consider and utilize information collected from public input to develop a
better transportation product: Information gathered and analyzed through a
continual public involvement process will make the transportation planning process
more accountable to public considerations, help reduce future conflicts and
produce a plan that is more responsive to area needs.
Evaluate and maintain public outreach: The MPO will conduct periodic evaluation
of its Public Participation Plan (PPP) to ensure timely public participation and to
incorporate the methods and opportunities for reaching the greatest number of
citizens.
In order to meet the goals and ensure continuing opportunities for a broad spectrum of
individuals involved in the OCARTS transportation planning process, ACOG currently uses
several tools to educate and inform the public about key transportation issues, and to
receive citizen input. Some of the tools are general in nature and ongoing throughout the
year. Others are more specific in scope and address planning activities such as the
Transportation Improvement Program (TIP) or the OCARTS long range plan.
Ongoing Activities
Public involvement activities that are wide-ranging and nonspecific to one planning
function occur throughout the year. Listed below are the ongoing activities the MPO
performed July 1, 2008 through June 30, 2009. Included are such things as transportation
37
related articles in Central Oklahoma Perspective, the ACOG newsletter for Central
Oklahoma, and mailings to a group of transportation interested individuals known as the
Transportation Users Group (TUG). The TUG includes approximately 170 individuals
representing various interests including neighborhoods, the environment, businesses,
elderly and disabled citizens, minority populations, and each of the travel modes.
Also listed are the goals that were established as a standard the MPO should meet to have
an effective PPP.
Activity Goal Actual
Perspective Articles 8 16
TUG Mailings 0 F0 F0F 2 1
Media Releases All All (13)
UPWP reports posted on website 1F1F1 F 4 15
Distribution of new information to 2 1
metro libraries 2F2F2 F
Speaking engagements on 2 17
transportation issues
Listed below are the ongoing activities the MPO performed July 1, 2007 through June 30,
2008. Also listed are the goals that were established as a standard the MPO should meet
to have an effective PPP.
Activity Goal Actual
Perspective Articles 8 19
TUG Mailings 2 1
Media Releases All All (15)
UPWP reports posted on website 4 13
Distribution of new information to 2 1
metro libraries
Speaking engagements on 2 15
transportation issues
38
Listed below are the ongoing activities the MPO performed July 1, 2006 through June 30,
2007. Also listed are the goals that were established as a standard the MPO should meet
to have an effective PPP.
Activity Goal Actual
Perspective Articles 8 17
TUG Mailings 2 2
Media Releases All All (14)
UPWP reports posted on website 4 13
Distribution of new information to 2 2
metro libraries
Speaking engagements on 2 11
transportation issues
Public Speaking/Presentation Engagements FY 2009
A major component of Public Involvement programming is community engagement. This
includes presentations to groups outside of the MPO, such as civic groups, and through
public appearances at events and conferences, in which information on transportation
related issues can be shared with the public. Below is an inventory of the more notable
presentations, events and media opportunities.
Event Date Description
ACOG Orientation July 1, 2008 Presentation to new elected regional
officials on air quality impacts
COTPA Management August 11, 2008 Presentation on air quality impacts
Meeting
Unity Church of Oklahoma September 6, 2008 Provided CFLs and instructions on
City’s ―Go Green Fair‖ how to attain CFL pledges
OKC Association of Building September 18, Presentation on air quality impacts
Owners and Managers 2008
Monthly Meeting
Norman City Council Study October 2008 Presentation on air quality impacts
Session specific to Norman
ULI Executive Committee January 21, 2009 Presentation on Regional Transit
Dialogue
39
Midwest City—Bricktown January 23, 2009 Presentation on Transit Ridership
Rail Meeting
University of Oklahoma March 7, 2009 Presentation to graduate students in
Department of Regional and City Planning about ACOG’s role in
City Planning Central Oklahoma
Edmond City Council March 23, 2009 Presentation on Air Quality, the new
Workshop ozone standards, and what they mean
for Central Oklahoma
Clean Cities Stakeholder March 24, 2009 Presentation on Central Oklahoma’s
Meeting air quality status
Regional Transit Dialogue April 2, 2009 Presentation on structure of RTD
Steering Committee committees and goals of RTD process
Meeting
ScienceFest at OKC Zoo April 23, 2009 Air quality activities for 4th and 5th
graders
FHWA Meeting May 4, 2009 Presentation on new initiatives at
ACOG including Encompass 2035,
Rideshare, Public Fleet Conversion,
RTD and ARRA
Oklahoma Traffic Records May 19, 2009 Presentation on ACOG structure,
Council Meeting divisions and programs,
transportation planning, use of
accident data, and traffic incident
management
Red Dirt Monopoly for June 2, 2009 Role-playing consensus-building
Oklahoma City Youth exercise about long-range
Council transportation planning
Central Oklahoma Regional June 17, 2009 Discussion of the impact of a non-
Advocacy Alliance (CORAA) attainment designation on the
Luncheon business community and motoring
public in Central Oklahoma
Red Dirt Monopoly for June 23, 2009 Role-playing consensus-building
Midtown Rotary exercise about long-range
transportation planning
Public Speaking/Presentation Engagements FY 2008
Event Date Description
Schools for Healthy July 25, 2007 Display booth and materials
Lifestyles (New Teacher)
Conference
―Energy Matters‖ radio August 12, 2007 Discussion of regional air quality
show with Denise Bode and issues
Ron Black
40
Nicoma Park Kiwanis Club August 14, 2007 Presentation on air quality impacts in
the region
Ozone Flex Stakeholders August 23, 2007 Discussion of recommendations in O-
Meeting Flex program
OKC Chamber Business After August 30, 2007 Distribution of AQ literature and CFLs
Hours
Change A Light Day October 3, 2007 Distribution of CFLs and literature
Metro Fire Chiefs October 11, 2007 Information on CFL clean-up
OKC Chamber Business After November 15, Distribution of CFLs and literature
Hours 2007
Regional Legislative Forum November 19, Discussion of clean air legislation
2007
Bike to Work Stakeholders March 28, 2008 Discussion of Bike to Work Day
Meeting concept
ScienceFest April 27, 2008 Display booth and materials
Clean Air Challenge May 10, 2008 Display booth and materials
Bike to Work Day May 16, 2008 Materials and promotion of clean air
lifestyle
The City of Oklahoma City June 2008 Presentations on air quality impacts
and staff from COTPA in the region
OKC Chamber Business After June 26, 2008 Booth and staffing of a business to
Hours business networking and social event
Public Speaking/Presentation Engagements FY 2007
Event Date Description
Senior Staff Meeting at July 7, 2006 Information on current ozone
Oklahoma Department of situation and remediation discussion
Transportation
Oklahoma City (City July 17, 2006 Information on current ozone
Manager) Briefing situation and remediation discussion
West Oklahoma City Rotary July 19, 2006 Presentation on air quality and
Club impacts to the OCARTS region
Schools for Healthy August 2, 2006 Promotion of air quality and health
Lifestyles (New Teacher) impacts materials
Conference
41
Guthrie Lion’s Club August 4, 2006 Presentation on ACOG and programs;
primary mention of air quality
situation and impact
Oklahoma City Council August 15, 2006 Presentation on current status and
impact of ozone
Air quality stakeholders Sept 29, 2006 Discussion of O-Flex program and
meeting to discuss 8-HR O- possible measures
Flex program
Greater Oklahoma City Oct. 25, 2006 Presentation on regional
Chamber Regionalism transportation, fixed guideway study
Committee and air quality impacts
Alliance for Public Nov. 15,2006 Presentation on regional
Transportation (APT) transportation, fixed guideway study
monthly meeting and air quality impacts
Oklahoma City Council Jan. 9, 2007 Presentation regarding the city’s
activities and impact on the 8-Hour
Ozone Flex Agreement.
Central Oklahoma Clean Feb. 8, 2007 Presentation regarding the city’s
Cities Stakeholders activities and impact on the 8-Hour
Ozone Flex Agreement.
Central Oklahoma Turning March 31, 2007 Promotion of air quality and health
Point Business Healthcare impacts materials
and Wellness Conference
OKC Chamber Annual Board April 12-13, 2007 Retreat to discuss regional priorities;
Retreat presented info on Fixed Guideway
Study and AQ impacts
ScienceFest April 20, 2007 Promotion of air quality and health
impacts materials
Norman Regional Health May 12, 2007 Promotion of air quality and health
Fair impacts materials
Sierra Club May 17, 2007 Presentation on Air Quality
Bike to Work Day March 7, 2007 Healthy Community Coalition
Meetings/Events: Meeting
March 9, 2007 OKC Trails Committee Meeting
March 14, 2007 GIS Day at the Capital
Norman Bicycle Advisory
Committee
OKC On-Road Bike Route Planning
March 27, 2007 Meeting
March 31, 2007 Tri-OKC Club Meeting
April 3, 2007 COTPA-Oklahoma Health Fair
OBS Regional Club Meeting
Bike to Work Day May 18, 2007 Bike to Work Day Event
42
Podcast Recording for
June 12, 2007 Discussion on air quality
NewsOK.com
ACOG New Member Information on program and air
June 21, 2007
Orientation quality impacts on region
Norman City Council Study Presentation on O-Flex, plus energy
June 24, 2007
Session efficiency
New Media Applications
6B6B6B
ACOG staff has started integrating new social media techniques into the public
engagement process. Facebook pages were established for ACOG, Bike to Work Day, the
Clean Air Public Education Program, and the Rideshare Program (upcoming for FY 2010).
ACOG also has a Twitter page, and a Clean Air Twitter page was established to inform
followers about Ozone Alert days. The Bike to Work Day Facebook page has over 200
friends, and the networking capacity for the page allowed for surveys, news, and event
information to be distributed efficiently and at no cost. The build-out of the other
Facebook pages will take shape in the coming fiscal year.
Red Dirt Monopoly
As a product of the public participation process, staff has developed a transportation
planning tool called Red Dirt Monopoly. Its purpose is to obtain input about the public’s
future transportation priorities and to educate Central Oklahomans about the
transportation planning process, planning with a budget (financial constraint), and
compromise and concession.
It is designed for teams of three to eight participants, and uses a toolkit with pieces that
represent transportation improvements for all modes, a cost sheet, play money, an
OCARTS map, and pens for making notes on the map. Multiple ―games‖ can be played at
the same time, given the size of the overall group. Each participant has money, and each
team has a constrained budget. The object is to select transportation priorities on which
to spend (allocate) all of the money, which generally results in the realization that not all
―wants‖ can be afforded.
ACOG staff is making Red Dirt Monopoly available for groups, workshops, and meetings
throughout the OCARTS region. Two sessions were held during FY 2009, with Oklahoma
City Youth Council and Midtown Rotary. More sessions will be scheduled for FY 2010.
Media Mailing List
Radio
28B28 B28 B
KGOU-FM 106.3 KRXO-FM 107.7
Norman, OK Oklahoma City, OK
43
KKNG-FM 93.3 KTOK-AM 1000
5101 S Shields P.O. Box 1000
Oklahoma City, OK 73129 50 Penn Place
Oklahoma City, OK 73118
KOKC-AM 1520
Oklahoma City, OK
Westwood One
okcnew@metronetworks.com
Television
29B29 B29 B
KCSU-TV KWTV-TV 9
100 N. University Dr., #197 P.O. Box 14159
Edmond, OK 73034 Oklahoma City, OK 73113
KFOR-TV 4 OETA-TV 13
P.O. Box 14068 Oklahoma City, OK
Oklahoma City, OK 73114
KOCO-TV 5 Equity Broadcasting - OKC Cox Cable
P.O. Box 14555 (based in Arkansas)
Oklahoma City, OK 73113
KOKH-TV 25 Nuestra Comunidad
P.O. Box 14925 Oklahoma City, OK
Oklahoma City, OK 73113
KSBI-TV 52 Univision OKC
Oklahoma City, OK Oklahoma City, OK
44
30B30B30B Newspaper
Associated Press El Nacional The Norman Transcript
525 Central Park Dr., Suite 202 304 SW 25th Street P.O. Drawer 1058
Oklahoma City, OK 73105 Oklahoma City, OK 73109 Norman, OK 73069
The Black Chronicle El Reno Tribune Okarche Chieftain
P.O. Box 17498 P.O. Box 9 P.O. Box 468
Oklahoma City, OK 73136 El Reno, OK 73036 Piedmont, OK 73078
The Capitol Hill Beacon The Bethany Tribune OKC Business
124 W. Commerce St. tribune@bethanytribune.net Oklahoma City, OK
Oklahoma City, OK 73109
City Sentinel Purcell Register Oklahoma City Friday
news@city-sentinel.com pregister@earthlink.net P.O. Box 20340
Oklahoma City, OK 73156
Crescent Courier Guthrie News Leader Oklahoma Gazette
news@crescentcourier.com P.O. Box 879 PO Box 54649
Guthrie, OK 73044 Oklahoma City, OK 73154
The Daily Oklahoman Harrah News Oklahoma Municipal
P.O. Box 25125 2041 N Church Ave League
Oklahoma City, OK 73114 Harrah, OK 73045 jlayman@oml.org
Dan Quyen Newspaper The Journal Record The Piedmont-Surrey
1320 SW 116 Pl P.O. Box 26370 Gazette
Oklahoma City, OK 73170 Oklahoma City, OK 73102 PO Box 146
Piedmont, OK 73078
Eastern OK County News Metro Family The Tribune
PO Box 30338 306 S Bryant Ste C 152 P.O. Box 40
Midwest City, OK 73140 Edmond, OK 73034 Bethany, OK 73008
Ebony Tribune Midwest City Sun Tuttle Times
800 NE 36th St news@mwcsun.com P.O. Box 180
Oklahoma City, OK 73105 Chickasha, OK 73023
Edmond Life and Leisure Moore American Tinker Take Off
107 S Broadway scarter@mooreamerican.com Tinker.takeoff@tinker.
Edmond, OK 73034 af.mil
The Edmond Sun Mustang News Viet My Times
P.O. Box 2470 bjones@mustangnews.info info@vietmytimes.com
Edmond, OK 73083
45
El Latino American Newcastle Pacer Yukon Review
3117 Neighbor Lane P.O. Box 429 P.O. Box 851400
Oklahoma City, OK 73115 Newcastle, OK 73065 Yukon, OK 73085
Central Oklahoma Transportation Users Group Mailing List
Special Interest Groups / Social Services
31B31B31B
Aging Services of Cleveland County North American Transportation Institute
Areawide Aging Agency (AAA) Northcare
Baptist Retirement Center of OKC Office of Disability Concerns
Canadian River Racing Club Oklahoma Bicycle Coalition
Central Oklahoma Integrated Network Systems Oklahoma Bicycle Society
Children’s Convalescent Center Oklahoma County Dept. of Training
City Church Oklahoma County Workforce Development
Common Cause Oklahoma Dept. of Human Services
Community Action Agency Oklahoma Dept. of Rehabilitation Services
Compassionate Hands, Inc. Oklahoma Foundation for the Disabled
Council on Developmental Disabilities Oklahoma Health Care Project
Daily Living Center Oklahoma Highway Users Federation
Dale Rogers Training Center Oklahoma League for the Blind
Dept. of Mental Health/Substance Abuse Oklahoma State Department of Education
Edmond Association for Retarded Citizens OSU Center for Local Govt. Tech.
Employment and Residential Centers, Inc. Regional Food Bank of Oklahoma
Francis Tuttle Career Center Reliant Living Centers of OKC
Groundwater Protection Council Salvation Army Oklahoma City
Harrah Senior Citizens Center Salvation Army Yukon
Historical Preservation, Inc. Sierra Club
Lennie Marie Tolliver Center State Council on Aging
Lighthouse Transitional Center Superbia Retirement Village
Mayor’s Committee on Disability Concerns Trinity Health Transit
Meadow Brook Acres Center United Way
MedRide United We Ride
Metropolitan Better Living Center YMCA of Greater OKC
Moore Council on Aging
Neighborhood Organizations / Citizens / Citizen Groups
32B32B32B
Citizens League of Central Oklahoma South OKC Council of Neighborhoods
City of Nicoma Park Thompsons Woodland Neighborhood Assn.
Crown Heights NA Wildewood Neighborhood Assn.
Downtown OKC, Inc. Edmond Citizens
Edgemere Park NA Midwest City Citizen
Heritage Hills East Newcastle Citizen
Neighborhood Alliance, Inc. Norman Citizens
OKC Beautiful Oklahoma City Citizens
46
Paseo NA Tuttle Citizen
Putnam Heights NA Yukon Citizens
Minority Organizations / Native American Groups
33B33B33B
Hispanic Chamber of Commerce Indian Health Center
Latino Community Development Agency Iowa Tribe of Oklahoma
Urban League of Greater Oklahoma City Kickapoo Tribe of Oklahoma
Vietnamese Citizen Osage Nation
Absentee-Shawnee Tribe of Oklahoma Pawnee Tribe of Oklahoma
Bureau of Indian Affairs – Anadarko Office Sac and Fox Nation of Oklahoma
Bureau of Indian Affairs – Muskogee Office Seminole Nation Historic Office
Chickasaw Nation of Oklahoma United Nation Indian Tribal Youth
Citizen Pottawatomie Nation Wichita and Affiliated Tribes
Chambers of Commerce / Business
34B34B34B
Del City Chamber of Commerce OKC Capitol Area Chamber of Commerce
Edmond Chamber of Commerce Oklahoma Department of Commerce
Guthrie Chamber of Commerce South Oklahoma City Chamber of
Commerce
Harrah Chamber of Commerce State Chamber of Commerce
Midwest City Chamber of Commerce Tuttle Area Chamber of Commerce
Moore Chamber of Commerce Yukon Chamber of Commerce
Mustang Chamber of Commerce Crossroads Mall
Newcastle Chamber of Commerce Development and Construction
Management Services, Inc.
Norman Chamber of Commerce Fitzgerald & Associates
Northwest Chamber Haskell Lemon Construction Company
Oklahoma City Chamber of Commerce Oklahoma Main Street Project
Transportation Modes
35B35B35B
Airport Express OKC Express
Amalgamated Transit, Union 993 Oklahoma Aeronautics Commission
American Automobile Association Oklahoma City Department of Airports
Bentley Hedges Travel Oklahoma Department of Homeland
Security
Bikemine Oklahoma Dept. of Transportation (ODOT)
Central Oklahoma Transportation and Parking ODOT Division III Engineer
Authority (COTPA)
COTPA Board of Trustees ODOT Division IV Engineer
FAA Mike Monroney Aeronautical Center Oklahoma Trucking Association
Federal Highway Administration (FHWA) Oklahoma Turnpike Authority (OTA)
First Capital Trolley Red Carpet Charters
Glass Trucking Time Lines Bus Lines
47
Kincaid Coach Lines, Inc. United Petroleum Transports
Matson Intermodal Transportation Village Charters and Tours
McCorkle Truck Lines, Inc. Yellow Cab Co.
OK Transit
Library Contact List
Library Location
Belle Isle Library Oklahoma City
Bethany Public Library Bethany
Capitol Hill Public Library Oklahoma City
Choctaw Library Choctaw
Crescent Comm. Library Crescent
Del City Public Library Del City
Edmond Public Library Edmond
Guthrie Public Library Guthrie
Harrah Library Harrah
Mabel Frye Library Yukon
Metropolitan Library System Oklahoma City
Midwest City Public Library Midwest City
Moore Public Library Moore
Mustang Public Library Mustang
Newcastle Public Library Newcastle
Nicoma Park Library Nicoma Park
Norman Public Library Norman
Oklahoma Library for the Blind and Oklahoma City
Physically Handicapped
Piedmont Public Library Piedmont
Pioneer Multi-County Library System Norman
Ralph Ellison Public Library Oklahoma City
Southern Oaks Branch Library Oklahoma City
Village Branch Library Oklahoma City
Warr Acres Branch Library Oklahoma City
Wright Library Oklahoma City
48
Public Participation Plan
In FY 2007 the Public Participation Plan (PPP) was developed and adopted to ensure
compliance with the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A
Legacy for Users (SAFETEA-LU). The PPP superseded the Public Involvement Process (PIP)
formerly required under the Transportation Equity Act for the 21st Century (TEA-21). The
PPP continued to address the MPO’s public outreach efforts that would be a part of the
development of the metropolitan long range transportation plan and the transportation
improvement program, as well as other ongoing efforts to keep the public informed about
transportation issues in Central Oklahoma.
The new PPP included several changes from the former PIP including a listing of the
various federal, state, local and tribal entities with which the MPO routinely seeks to
cooperate and consult as part of its planning process; an emphasis on employing
visualization techniques to reach and better communicate with the public; and proposed
efforts to launch an earlier and more robust public involvement process, including earlier
involvement of the Citizens Advisory Committee, as part of the 2035 OCARTS Plan
development.
Following is the adopted Public Participation Plan for the Oklahoma City Area Regional
Transportation Study (OCARTS).
Public Participation Plan
for the
Oklahoma City Area Regional Transportation Study
(OCARTS *) 3F3 F3 F
Purpose of the Public Participation Plan (PPP): To
outline methods and approximate time frames for
encouraging citizens, affected organizations and
other interested parties to be involved in and
comment on development of the long-range
transportation plan for Central Oklahoma, called the
2035 OCARTS Plan; the short-range Transportation
Improvement Program (TIP) for the OCARTS area; and
the ongoing transportation planning process. Methods
for encouraging involvement include providing access
to plans, programs and their supporting materials,
and opportunities to comment as the plan or program
develops. Implementation of scheduled activities is
designed to meet or exceed requirements of the Safe,
*
The OCARTS area includes all of Oklahoma and Cleveland Counties and portions
of Canadian, Logan, Grady and McClain Counties (see attached map).
49
Accountable, Flexible, Efficient Transportation
Equity Act: A Legacy for Users (SAFETEA-LU). The
Public Participation Plan is periodically evaluated
and revised, as needed, to ensure its continued
effectiveness. A 45-day public review and comment
period is provided with each proposed revision to
the PPP.
Beginning January 15 and extending through February
28, 2007, the public was invited to comment on this
plan and the methods outlined for involvement.
Written comments were received via mail, e-mail or
fax by the Association of Central Oklahoma
Governments. The Intermodal Transportation Policy
Committee (ITPC) adopted the PPP at its April 26,
2007 meeting. The PPP is posted on the ACOG website.
PROPOSED PUBLIC PARTICIPATION PLAN
January 2007
Announce availability of the proposed revisions to the
Public Participation Plan through area media and the
metropolitan library system. A media release will be sent
to media outlets including radio, television and
newspapers, including The Oklahoman, Journal Record, Black
Chronicle, El Nacional, Dan Quyen Newspaper, Norman
Transcript, Edmond Sun, Midwest City Sun and others. The
PPP also will be distributed to local libraries affiliated
with the metropolitan library system (those throughout the
OCARTS area), and will be available on ACOG’s website, at
www.acogok.org. In addition, announcements will be sent to
affected public agencies, private transportation providers,
minority organizations and special interest groups such as
bicyclists, transit riders, rail advocates, trucking
industry representatives, chambers of commerce,
neighborhood organizations, elderly and disabled advocacy
groups and others for their information and inclusion in
their newsletters. Following issuance of the announcements,
45 days will be allowed for citizens to comment on the
Public Participation Plan.
50
Oklahoma City Area Regional Transportation Study (OCARTS)
Geography
Logan County
Interstates
County Boundary
OCARTS Area
35
Canadian County Oklahoma County
44
Kilpatrick Turnpike
40 44
235
240
40
Cleveland County
44
35
McClain County
DATE: October 2006
0 10
Miles
Grady County
Association of Central Oklahoma Governments
21 E Main St, Suite 100
Oklahoma City, OK 73104-2405
51
(405) 234-2264
FAX (405) 234-2200
www.acogok.org
OCARTS LONG RANGE TRANSPORTATION PLAN
General
ACOG serves as the Metropolitan Planning Organization (MPO)
charged with the federal requirement to assure a
continuing, comprehensive and cooperative transportation
planning and decision making process for the OCARTS area.
One of the MPO’s primary responsibilities is to prepare a
long range transportation plan, with a new plan adopted
every five years. The next plan will be the 2035 OCARTS
Plan, with an anticipated adoption date of September 2010.
Extensive data gathering, growth projection and computer
modeling is required with each new plan.
A dedicated section of the ACOG website, www.acogok.org, is
12H12H12H
reserved for the long range plan and will be utilized for
posting OCARTS socio-economic data, reports, visual tools,
surveys, public forum news, public commentary interaction
and other information related to the long range plan.
Occasionally, the website will be used to develop
electronic updates, either directing people to the site, or
including new information via e-mail. MPO staff is always
available to speak to interested groups about the MPO’s
activities and the intent and impact of the long range plan
on the region.
August 2009
Conduct a survey to elicit feedback about future
transportation needs in Central Oklahoma. The survey will
be included in Central Oklahoma Perspective (ACOG monthly
newsletter with a circulation of 1,600) and interactively
on ACOG’s website. It also will be provided to metro area
newspapers for publication as well as other media outlets,
and will be provided to a broad range of advocacy groups,
public and private transportation interests, citizens,
affected public agencies, minority groups and others.
October 2009
Reconvene a citizens' advisory committee (CAC) composed of
private citizens and representatives of local governments,
chambers of commerce, special advocacy groups,
neighborhoods, all travel modes (trucking, rail, air,
52
bicycle/pedestrian, transit and highways), and agencies
representing elderly individuals, minorities, individuals
with disabilities, and lower income individuals, as well as
others interested in the transportation planning process.
The CAC will serve for the remainder of the plan
development process as an advisory committee to the
Intermodal Transportation Policy Committee.
January 2010
Conduct at least two public meetings to encourage questions
and comments about existing transportation conditions and
future needs. These will be conducted in a come-and-go
format with informational displays, visualization
techniques, handouts, technical experts and opportunities
for written and/or verbal comments. The MPO will strive to
hold public meetings at times and locations convenient to
the general public, including citizens that are physically
disabled who need wheelchair accessibility and/or a sign
language or other language interpreter. The public meetings
will be accessible by fixed public bus routes. The MPO will
provide timely information about the public meetings using
media outlets, special mailings, newsletters, the ACOG
website and other available methods, to citizens, affected
public agencies, advocacy groups, public and private
transportation interests, and other interested parties.
June 2010
Publish a summary of the recommended 2035 OCARTS Plan
(Draft Plan Summary) and distribute for public review and
comment. The summary will include recommendations for all
modes and will be widely distributed to the media, local
libraries and will be available on the ACOG website. The
draft plan summary will also be provided to citizens,
agencies, committee members and others who have been
involved in development of the Plan. All comments received
will be summarized and presented to the ITPC prior to its
consideration of the recommended Plan. A written response
will be provided to each commenter.
September 2010
53
The ITPC will conduct a public hearing prior to
consideration of adoption of the recommended plan. Notices
of the public hearing will be published at least 30 days in
advance, and a news release will be provided to all media
outlets.
March 2011
Publish a Plan brochure that describes the adopted 2035
OCARTS Plan. The brochure will be distributed to all
citizens who have participated in any phase of the planning
process as well as other involved agencies and
jurisdictions. The brochure also will be available on
ACOG’s website.
Plan Amendments
The OCARTS Plan may be considered for amendment by the
Transportation Policy Committee at any time. A Notice of
Public Hearing for each proposed amendment to the adopted
Plan will be published in at least one newspaper of general
circulation within the entity or entities impacted by the
proposed amendment. The Notice of Public Hearing will be
published at least 30 days prior to the date of the
Intermodal Transportation Policy Committee meeting, at
which the amendment will be considered for approval.
Requests for Plan amendments shall also be presented to the
Intermodal Transportation Technical Committee and Citizens
Advisory Committee for a recommendation to the ITPC.
Additional public notice of proposed Plan amendments may
also be provided through press releases or other
appropriate means. All comments received will be summarized
and presented to the ITPC prior to its consideration of the
requested amendment.
OCARTS TRANSPORTATION IMPROVEMENT PROGRAM
October
A four-year Transportation Improvement Program (TIP) for
the OCARTS area will be developed annually in accordance
with the Procedures for Developing and Amending the
Statewide Transportation Improvement Program and Oklahoma
Metropolitan Planning Organizations’ Transportation
54
Improvement Programs (jointly adopted by the MPOs, the
Oklahoma Department of Transportation, the Federal Highway
Administration, and the Federal Transit Administration).
The TIP is a multi-year program that identifies proposed
federally funded transportation projects that are
consistent with the adopted long range plan. The TIP is
adopted every year by the MPO.
Development of the OCARTS TIP will begin in October each
year with announcement of the schedule for preparing the
new TIP. The schedule will include key dates for ensuring
timely TIP development, as well as timeframes for notifying
the public of opportunities to review and comment on the
preliminary and final documents prior to MPO adoption.
April
A preliminary TIP will be made available for public review
and comment during the month of April. The preliminary TIP
will be available on ACOG’s website and distributed to all
metro area libraries. A notice of the availability of the
preliminary document will be published in at least one
newspaper of general circulation within the OCARTS area, in
Central Oklahoma Perspective, and a media release will be
issued to advise where the preliminary document may be
viewed and when it will be considered by the Policy
Committee. Notification will also be mailed to members of
the Citizens Advisory Committee, individuals on the
Transportation Users Group Mailing List and others
(including citizens, affected public agencies,
representatives of transportation agency employees, freight
shippers, providers of freight transportation services,
private providers of transportation, and representatives of
users of public transit, pedestrian walkways and bicycle
transportation facilities). All substantive comments will
be summarized and provided to the ITPC prior to
consideration of the preliminary TIP during its regular
April meeting. Comments concerning specific projects or
proposals will be forwarded to the sponsoring agency or
jurisdiction. A written response will be provided to the
commenter concerning any recommendations or decisions
arising from the ITPC meeting or the sponsoring entity, as
appropriate.
55
ACOG will publish a Notice of Public Hearing in at least
one newspaper of general circulation within the OCARTS area
prior to consideration of the final OCARTS TIP by the
Intermodal Transportation Policy Committee. The notice will
be published at least 30 days prior to the date of the May
Policy Committee meeting. The Notice of Public Hearing will
advise of the date, time and place that the Policy
Committee will conduct the public hearing for consideration
of adoption of the final TIP. All comments received will be
summarized and presented to the ITPC prior to its
consideration of the final TIP.
May
The Intermodal Transportation Policy Committee will conduct
a public hearing during its regular May meeting to consider
adoption of the final TIP for the OCARTS area. The final
TIP will be available on the ACOG website, and a paper copy
will be mailed to any requesting citizen or organization.
TIP Amendments
The Intermodal Transportation Policy Committee may consider
amendment of the OCARTS TIP any time during the TIP period.
A Notice of Public Hearing for each proposed amendment to
the adopted TIP will be published in at least one newspaper
of general circulation within the entity or entities
impacted by the amendment. The Notice of Public Hearing
will be published at least 14 days prior to the date of the
Intermodal Transportation Policy Committee meeting at which
the amendment will be considered for approval. All comments
received will be summarized and presented to the ITPC prior
to its consideration of the requested amendment. A summary
of all TIP amendments will be posted on the ACOG website.
ONGOING PUBLIC INVOLVEMENT EFFORTS
Special Studies – Integration of Planning and Environmental
Processes
At the beginning of any special study concerning
transportation corridors or modes, the MPO will assist the
lead entity in defining a public education and input
process to involve potentially impacted individuals and
groups. The process will be designed to ensure early and
56
continual input from citizens and other interested parties
throughout the length of the study. The process will
introduce the public to the nature and scope of the study,
potential alternatives and any final recommendations, as
well as potential broad social, economic and environmental
impacts that could result from the recommended improvement.
The data and recommendations developed during the special
study will provide input for any subsequent environmental
assessments.
Annual Listing of Obligated Projects
Each year, following the close of the federal fiscal year,
the MPO will prepare a report reflecting all OCARTS area
transportation projects (including pedestrian and bicycle
improvements) that were funded during the previous fiscal
year using federal funds. The annual listing report will be
made available on the ACOG website and its availability
will be announced through a media release to all area media
outlets.
Citizens Advisory Committee
A Citizens Advisory Committee (CAC) will continue to be
convened, as needed, to provide review and input on special
transportation studies, including the long range
transportation plan for the OCARTS area and amendments to
the adopted Plan. Members of the CAC will provide
geographic representation throughout the OCARTS area and
will include, but not be limited to, individuals who
represent the interests of private citizens, minorities,
business, various transportation modes, low income,
advocacy groups (i.e. environmental, aging, persons with
disabilities, etc.) and public officials.
Visualization
ACOG will use a variety of visualization techniques to aid
in the dissemination of information to the public.
Techniques could include static maps, PowerPoint
presentations, GIS presentations, computer modeling,
charts, tables and other techniques used to help
stakeholders develop a shared vision for the future. ACOG’s
website will also contain the visual information to support
published materials associated with the 2035 OCARTS Plan,
57
the Transportation Improvement Program (TIP), and the
Public Participation Plan (PPP).
Internet
ACOG’s website, at www.acogok.org will include all of the
13H13H13H
published materials identified in this Public Participation
Plan (PPP) related to development of the 2035 OCARTS Plan,
the Transportation Improvement Program (TIP), and other
public involvement efforts of the OCARTS transportation
planning process. Such published materials will include
media releases, surveys, public meeting notices, brochures,
and so forth. The text will either be hyperlinked or
available to download through Adobe PDF format.
Newsletter
ACOG's monthly newsletter, Central Oklahoma Perspective,
will be utilized to distribute information on the OCARTS
transportation planning process, including information on
the Long-Range Plan, the Transportation Improvement
Program, and upcoming public meetings and public hearings
for various highway and transit programs.
Meetings
The MPO staff will meet with city councils; neighborhood,
civic, private sector, economic interest, minority, or
other groups; and economically or physically disadvantaged
groups, as requested, to discuss the transportation
planning process and/or specific metropolitan
transportation projects and needs.
Media Releases
The MPO will prepare media releases, brochures, or other
publications explaining aspects of the transportation
planning process. Media releases will be distributed to
regional media outlets in the OCARTS area, including
minority newspapers, and to the Native American tribal
governments. Special materials may also be prepared on
issues such as air quality, alternative fuels, energy, the
Census, the federal Surface Transportation Law and other
topics, as the need arises.
Local Government Citizens Committees
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From time to time, local governments, as a part of their
land use planning or capital improvements planning
processes, utilize citizens committees to develop
transportation priorities. The MPO encourages cities and
counties to work with such committees, and to communicate
the results/conclusions about transportation priorities in
writing to their staff and elected representatives on the
ITTC and ITPC. A written copy of the results/conclusions
should also be forwarded to the MPO staff.
Cooperation and Consultation
As the MPO, ACOG is continually seeking input from Federal,
State and Local agencies and other interested parties to
achieve compliance with the planning factors included in
SAFETEA-LU and listed below. A more specific list of
agencies and interested parties can be found in the
Appendix to the PPP.
Planning Factors:
Support the economic vitality of the metropolitan area,
especially by enabling global competitiveness,
productivity, and efficiency.
Increase the safety of the transportation system for
motorized and nonmotorized users.
Increase the security of the transportation system for
motorized and nonmotorized users.
Increase the accessibility and mobility of people and
freight.
Protect and enhance the environment, promote energy
conservation, improve the quality of life, and promote
consistency between transportation improvements and
State and local planned growth and economic development
patterns.
Enhance the integration and connectivity of the
transportation system, across and between modes, for
people and freight.
Promote efficient system management and operation.
Emphasize the preservation of the existing
transportation system.
59
Public Participation Plan Appendix
In addition to the standing committees that ACOG currently
utilizes in its planning process, the MPO also cooperates
with a number of Federal, State, Local and Tribal agencies
responsible for land use, transportation planning, natural
resources and other environmental issues in Central
Oklahoma, including the following:
Federal Aviation Oklahoma Historical
Administration Commission
Federal Bureau of Indian Oklahoma State
Affairs Preservation Office
Federal Emergency Management Oklahoma State
Agency Archaeologist
Federal Highway Administration Oklahoma Conservation
Commission
Federal Motor Carrier Safety Oklahoma Water Resources
Administration Board
Federal Transit Administration Oklahoma Corporation
Commission
Oklahoma Department of Oklahoma City Airport
Transportation Trust
Oklahoma Transportation US Fish and Wildlife
Commission Service
Oklahoma Turnpike Authority US Army Corp of Engineers
Oklahoma Department of US Environmental
Environmental Quality Protection Agency
Oklahoma Department of Human OCARTS Area Local
Services Governments
Oklahoma Department of Public Tinker Air Force Base
Safety
Oklahoma Department of Cleveland Area Rapid
Wildlife Conservation Transit
Oklahoma Department of Central Oklahoma
Rehabilitation Services Transportation and
Parking Authority
In addition, ACOG contacts many other interested parties
during the planning process to solicit comment on the MPO’s
planning activities and products. Those contacted include
interested citizens, affected public agencies,
representatives of public transportation employees, freight
60
shippers, providers of freight transportation services,
private providers of transportation, representatives of the
disabled, and representatives of users of public transit,
pedestrian walkways and bicycle transportation facilities.
Some of those groups are listed below:
Local Chambers of Commerce
Local Neighborhood Associations
Numerous Social Service Agencies
Oklahoma Bicycle Coalition
Oklahoma Highway Users Federation
Oklahoma Railroad Association
Oklahoma Traffic Engineering Association
Oklahoma Chapter of Sierra Club
Oklahoma Trucking Association
State and Local Emergency Service Providers
Representatives of the Traditionally Under-Served
populations (minority, tribal, elderly, disabled, low-
income)
A complete list of the interested parties routinely
contacted by the MPO is available from ACOG.
61
DEMOGRAPHIC DATA COLLECTION
Please see the ―Background Information‖ section at the beginning of this document.
62
PROGRAM ADMINISTRATION: PASS-THROUGH PROCEDURES
Consistent with a Memorandum of Understanding (MOU) between ACOG and COTPA,
COTPA has been approved by the Governor of Oklahoma to serve as the designated
recipient of the JARC and New Freedom funds apportioned to the Oklahoma City
Urbanized Area, and ACOG oversees the competitive selection process for project
selection and funding, consistent with FTA Circulars 9045.1 and 9050.1.
Section 5310 funds are administered by the Oklahoma Department of Human Services
(DHS), Aging Services Division. The Sec. 5310 funds are apportioned statewide and eligible
projects are selected through a separate competitive selection process. This program is
addressed in the Oklahoma Locally Coordinated Public Transit-Human Services
Transportation Plan, which was developed by the Oklahoma Department of
Transportation (ODOT), Transit Programs Division, and finalized in January 2008.
A committee of individuals representing public and private agencies that assist low
income and disabled citizens within Central Oklahoma review applications for JARC and
New Freedom funds and select projects for funding according to the project eligibility
criteria and numerical evaluation criteria listed below. The following agencies are
represented on the Selection Committee:
Community Action Agency of Oklahoma County
Latino Community Development Agency
Mayor’s Committee on Disability Concerns
Office of Disability Concerns
OK Dept. of Human Services, Aging Services
OK Dept. of Rehabilitation Services
OK Dept. of Transportation (ODOT), Transit Programs Division
Paralyzed Veterans of America
United Way of Oklahoma
United We Ride
Urban League of Greater OKC
The Committee reserves the right to ask a project sponsor for supplemental information
in order to clarify a project request. The Committee also reserves the right to deny funds
to any project that does not meet the minimum project eligibility requirements and
evaluation criteria. Following selection of JARC and New Freedom projects by the
Committee, ACOG adds the approved projects to the OCARTS Area Transportation
Improvement Program (TIP) and forwards the projects to ODOT for inclusion in the
Statewide Transportation Improvement Program (STIP).
In order for a project to be considered for funding, the following minimum requirements
must be met before the project will move on to the numerical scoring process:
The project must be eligible for JARC or New Freedom program funding under FTA
guidelines.
63
The project must avoid duplication of existing transportation services or programs.
The project must meet the cost matching percentage requirements.
The project must list the sources and amounts of local match funds.
The local match funds must be provided from appropriate sources (sources other than
Federal Department of Transportation funds).
The project application must include a comprehensive project budget including
capital and/or operational costs, anticipated revenues, and anticipated expenses.
The project application must include a resolution approved by its governing body
supporting the project proposal and guaranteeing availability of the local matching
funds.
The project must be located in the Oklahoma City Urban Area boundaries.
The project must be consistent with at least one action identified in the Oklahoma
City Urban Area Coordinated Public Transit-Human Services Plan.
The project must serve the targeted population groups—low income individuals and/or
reverse commuters for JARC funds, or individuals with disabilities for New Freedom
funds—defined by Federal Guidance:
All of the organizations involved must be eligible to receive federal funds. (None of
the organizations or individuals involved may be barred by the Excluded Parties List
System, available for searching at http://epls.gov).
Projects that meet the initial eligibility requirements are numerically evaluated to rank
them for funding priority. A project may score a maximum of 56 points. There is no
minimum cutoff to receive funding, but projects are awarded funding starting with the
project that scores highest. The following information and scoring criteria are used to
rate project applications for JARC and New Freedom funds:
1) Project Budget/Funding
All project applications must include a comprehensive project budget including capital
and/or operational costs, as well as anticipated revenues and expenses. The budget will
be rated on quality and comprehensiveness, and may receive from 0 to 3 points.
Matching funds are required for all applications. The federal share from JARC and/or New
Freedom funds may not exceed 80% for capital activities and 50% for operating activities.
A 90% federal share may be requested for vehicle-related equipment and facilities
required by the Clean Air Act (CAA) or the Americans with Disabilities Act (ADA).
Overmatching funds is permissible and encouraged. Overmatching will improve the
project score by up to 3 points, as shown in the table below:
64
Capital Projects Operating Projects Points
Federal Share Requested Federal Share Requested
80% 50% 0
65.1-79.9% 40.1-49.9% 1
45.1-65% 30.1-40% 2
45% or less 30% or less 3
The limited JARC and New Freedom funding available necessitates that applicants
identify other sources of funding to sustain operations in future years. Projects that have
demonstrated the ability to provide ongoing funding that will continue or maintain the
project after the original grant is expended will be awarded 4 points. If the proposal
demonstrates that no additional funding is needed (as could be the case for some capital
projects) the project will also receive 4 points. Projects that have shown that ongoing
funding is planned and/or possible, but have not fully demonstrated its availability, will
be awarded 2 points. Projects that will need ongoing funding, but have not shown any
plan or possibility for this funding, will be awarded 0 points.
2) Performance Plan
All projects must have a performance plan, including a timeline which details project
start and end dates, milestones, and/or implementation steps. The timeline should be
realistic and specific. The performance plan should also explain marketing and outreach
efforts, and/or how eligible users will find out about the project. Projects can earn up to
8 points for the quality of their performance plan.
3) Overall Feasibility
The overall feasibility of each project will be examined to determine if the applicant has
demonstrated the ability to implement and administer the proposed project. Projects will
earn points based on the applicant’s institutional capacity to manage the project,
experience providing and/or coordinating transportation or related services for the
population to be served, and history of managing transportation funds and/or grant funds.
The maximum score is 6 points.
4) Responsiveness to Issues in the Coordinated Plan
Projects that address multiple issues will make better use of limited funding and will
score higher. This criterion considers how many issues a project addresses (there is a
total of six). Each issue addressed can earn up to 3 points with a maximum of 18 points
possible.
The six issues are listed in Chapter XII, Transportation Needs and Strategies, of the
Oklahoma City Urban Area Coordinated Plan and are listed below. Each issue is further
defined in the Coordinated Plan by specific needs and potential strategies identified in
the planning process, and may be viewed online at:
http://www.acogok.org/Newsroom/Downloads07/okcurbancoordinatedplan.pdf
Identified Public Transportation Issues:
New Funding
Additional Service Beyond ADA
65
Connections to Employment Related Destinations
Improvements Related to Safety and Security
Improvements in Coordination
Miscellaneous Improvements
An example of a project that addresses more than one issue could be a project that uses
private sector matching funds (New Funding) to provide new transportation service to a
major employer (Connection to Employment Related Destination).
5) Improved Coordination
This criterion is defined by multiple jurisdictions, agencies, and/or stakeholder
organizations actively participating to address a transportation need. A score will be
awarded for a project based on the number of partners it has. A partner is defined as an
entity that collaborates in the delivery of a service or improvement through program
planning, operations, communication, or funding. It does not include entities that will
receive a service or benefit from an improvement.
Two points are awarded for each funding partner, and one point is awarded for each
partner in planning, operations, and/or communication. If an applicant acts independent
of other agencies, then no points would be awarded in this criterion category. The
maximum number of points available for this criterion is 5, although there is no limit to
the number of partners that a project may have.
6) Cost/Benefit Analysis
With the limited amount of funding available to the Oklahoma City Urban Area, use of
funds should occur in an efficient manner and offer the greatest benefit possible to the
populations the programs are designed to serve. Applicants must estimate the total
number of individuals with disabilities, reverse commuters, and/or low income individuals
that the project will serve, and the percentage of the Oklahoma City Urban Area (see
map on page 2) population of individuals with disabilities, reverse commuters, and/or low
income individuals that the project will serve.
The amount of federal funds requested from the JARC and/or New Freedom program will
be used to determine the cost/benefit ratio.
For example, a proposal for an operating project to expand paratransit service beyond
the Zone One service area could have a budget of $100,000 per year to operate, of which
$50,000 comes from federal funds and $50,000 comes from local matching funds. If the
estimated ridership (people served) for that year is 1,500, the ratio would be $50,000
federal funds/1,500 people, or $33 per individual served.
Proposals will be scored based on the total number of eligible requests received and their
cost effectiveness in relation to the other projects. If four projects are received, the one
with the highest cost/benefit score will receive 9 points and the one with the lowest
cost/benefit score will receive 6 points. The maximum number of points possible is 9.
66
Requests for JARC and New Freedom Funds
Funds Applicant Project Serves Approved? Approval
Requested Minority/ Date
Low
Income?
JARC COTPA Continue fixed route yes yes May 29,
service started under 2008
JARC earmarks, for
access to jobs by
low-income people
NF COTPA Non-Emergency yes yes May 29,
Medical 2008
Transportation
NF Community Klassen Access Bus: yes yes May 29,
Health transportation for 2008
Centers, Inc. low-income, elderly,
and disable to
medical center
NF COTPA Mobile Data yes yes May 29,
Terminals for 2008
Paratransit fleet
NF COTPA Accessible yes yes May 29,
Pedestrian Signals 2008
for six crosswalks in
downtown area
JARC/NF Hand Up Shuttle service for yes no n/a
Ministries, Inc. homeless men and
women coming out
of prison
JARC/NF Oklahoma Shuttle service for yes no n/a
Health Care homeless women
Project, Inc. coming out of prison
JARC COTPA Continue fixed route yes yes May 29,
service started under 2009
JARC earmarks, for
access to jobs by
low-income people
JARC City of Edmond Edmond Express yes yes May 29,
from downtown 2009
Edmond to
downtown OKC, for
access to jobs by
low-income people
NF City of Edmond Citywide Paratransit yes yes May 29,
for people with 2009
disabilities
67
NF Community H.Net Express: yes yes May 29,
Health shuttle for homeless 2009
Centers, Inc. persons and persons
with disabilities to
social service
destinations
NF COTPA Accessible yes yes May 29,
Pedestrian Signals 2009
for thirteen
intersections in OKC
JARC/NF Compassionate Care-A-Van service yes no n/a
Hands, Inc. to elderly and
disabled
NF City of Edmond Maroon Line South: yes no n/a
fixed route service
expansion
68
PROGRAM ADMINISTRATION: ASSISTANCE TO POTENTIAL SUBRECIPIENTS
Because of the small number of project applications submitted, ACOG staff is able to give
personalized assistance to potential subrecipients applying for JARC and New Freedom
grants. The JARC/NF application provides contact information for ACOG’s JARC/NF
liaison, who is available to assist applicants via email, phone, or in-person meeting.
Applicants are encouraged to take advantage of the assistance offered when developing
their grant applications.
69
METROPOLITAN TRANSPORTATION PLANNING: DEMOGRAPHIC PROFILE
Please see the ―Background Information‖ section at the beginning of this document.
70
METROPOLITAN TRANSPORTATION PLANNING: TRANSPORTATION PLANNING PROCESS
Organization of the Transportation Planning Process
Nationwide, regional transportation planning in urban areas with 50,000 or more people is
accomplished by the metropolitan planning organizations designated by the nation’s
governors. In Central Oklahoma, the Association of Central Oklahoma Governments (ACOG)
serves as the MPO for the OCARTS area. The OCARTS area includes two urbanized areas, as
delineated by the U.S. Census Bureau following the 2000 Census. These are the Oklahoma
City Urbanized Area and the Norman Urbanized Area, as shown in Figure 2. Because the
Oklahoma City Urbanized Area has a population of more than 200,000 residents, it is also
designated a Transportation Management Area (TMA) by the Federal Highway and Federal
Transit Administrations. This TMA designation requires the MPO conduct a comprehensive,
coordinated and continuing long range transportation planning process that includes a plan
for managing current and future congestion. TMAs are also provided project selection
authority, in consultation with the state, for certain federal funding categories.
The OCARTS area transportation planning process is based upon a Memorandum of
Understanding (MOU) among the Oklahoma Department of Transportation (ODOT), the
Central Oklahoma Transportation and Parking Authority (COTPA), the University of
Oklahoma, which operates Cleveland Area Rapid Transit (CART), and ACOG. The agreement
establishes the responsibility for transportation policy, plan selection, and development of
programs for plan implementation with the Intermodal Transportation Policy Committee
(ITPC). Decisions of the ITPC are endorsed by the ACOG Board of Directors. The ITPC is
composed of an elected official from each member entity located within the transportation
management area. Also included on the ITPC are representatives of local, state and federal
transportation agencies serving Central Oklahoma, including ODOT; the Oklahoma
Transportation Commission; COTPA; the Oklahoma City Airport Trust; the Oklahoma
Transportation Authority; and the Federal Transit, Highway and Aviation Administrations.
The ITPC is supported by various advisory committees, including the Intermodal
Transportation Technical Committee (ITTC) and the Citizens Advisory Committee. The ITTC
meets monthly to provide recommendations to the Policy Committee on technical aspects of
the transportation planning process. The ITTC membership is composed primarily of member
local government staffs that have expertise in planning and engineering, and representatives
of local, state and federal transportation agencies as described above. The CAC membership
was updated and it reconvened in September 2009 to review and provide recommendations
on the 2035 OCARTS Plan throughout the plan development process. Representatives of all
transportation modes, minority and elderly populations, persons with disabilities,
businesses, local governments, environmental/public interest groups, and private citizens
were included on the CAC. The recommendations of both the ITTC and the CAC are provided
directly to the Policy Committee for its consideration in making policy decisions for the
region.
The Transportation Planning & Data Services Division of the Association of Central Oklahoma
Governments is responsible for the day-to-day planning and administrative tasks necessary
to sustain the regional transportation planning process. ACOG coordinates the preparation of
an annual unified planning work program (UPWP) and provides staff support for the policy,
technical and advisory committees in their review of transportation plans and programs.
71
Regular committee meetings are conducted at the ACOG offices to provide a forum for
communication and decision making. The following figure summarizes the committee
structure and general organization of the transportation planning process in OCARTS area.
72
OCARTS Organization
73
METROPOLITAN TRANSPORTATION PLANNING: ANALYTICAL PROCESS
Federal law requires that metropolitan transportation plans be consistent with Title VI of
the Civil Rights Act of 1964 and the related Executive Order 12898 on Environmental
Justice. These requirements are intended to ensure the fair treatment and meaningful
involvement of all people regardless of race, color, national origin or income, and to
ensure that transportation projects do not have a disproportionately negative impact on
minority or low-income populations.
There are three fundamental environmental justice principles that are applicable to
federally funded transportation plans and programs:
To avoid, minimize or mitigate disproportionately high and adverse human health
and environmental effects, including social and economic effects, on minority
populations and low-income populations.
To ensure the full and fair participation by all potentially affected communities in
the transportation decision-making process.
To prevent the denial of, reduction in, or significant delay in the receipt of
benefits by low-income and minority populations.
Using 2000 U.S. Census Bureau data, at the traffic analysis zone (TAZ) level, the
recommended transportation improvements included in the 2030 OCARTS Plan were
evaluated using population characteristics describing minority areas, median household
income, population density, and individuals over the age of 65. Census minority groups
include Black, Asian, American Indian and other (individuals of Hispanic origin or multi-
racial groups). The average OCARTS area minority population was approximately 24
percent in the year 2000. The OCARTS area median household income for the year 2000
was $40,932; and as a point of comparison, the Census Bureau defined the poverty level
for a family of four to be $17,029. In 2000, the OCARTS area population density averaged
1,555 persons per square mile. Less than 25 percent of the population in the majority of
traffic analysis zones is over the age of 65; those with high percentages of elderly persons
are scattered throughout the OCARTS area.
The environmental justice analysis evaluated the Plan’s impact on the above population
groups by examining each group’s:
distance and accessibility to existing and planned trails within the region
distance to the nearest transit routes
proximity to proposed street and highway capacity improvements
average travel time for all trip purposes
74
For minority areas and median household income, the 20 highest and 20 lowest TAZs were
examined. In the case of population density and the over 65 population, only the 20
highest TAZs were examined. Using these extremes (the 20 highest and/or lowest)
allowed for a balanced review of the data, and provided a large enough sample for
meaningful results. In all cases, only zones with a population over 100 were utilized.
Using the above-described methodology revealed that OCARTS area traffic analysis zones
with the highest concentrations of low-income and minority populations will be equally or
better served by the 2030 OCARTS Plan recommendations in terms of their proximity to
trails, transit, and street and highway improvements. Anticipated travel time changes for
these groups between the 2000 base year and the 2030 forecast year are expected to be
negligible. Overall, the average travel time within the OCARTS area is expected to
improve by 5 seconds (from 26 minutes and 20 seconds to 26 minutes and 15 seconds),
and forecasted areas of reduction are spread throughout the region. The central portion,
which contains most of the high minority and low-income TAZs, and the very southern
portion of the OCARTS area will see the least improvement. However, the average travel
times for these zones are forecasted to be at or below the average travel time for the
region. A more detailed explanation of the Environmental Justice analysis is available in a
separate report from ACOG.
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COTPA
TITLE VI COMPLAINT PROCEDURES
The following pages detail COTPA’s Title VI complaint form and procedures.
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RECORD OF TITLE VI INVESTIGATIONS, COMPLAINTS, OR LAWSUITS
On the following page is a letter detailing COTPA’s civil rights lawsuits in the past three
years.
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ACCESS TO SERVICES BY PERSONS WITH LEP
The following text is a copy of COTPA’s LEP plan.
LIMITED ENGLISH PROFICIENCY (LEP) ASSESSMENT PLAN
INTRODUCTION
On December 14, 2005, the U.S. Department of Transportation (DOT) issued guidance on
special language services to Limited English Proficient (LEP) persons (Federal Register Volume
70, Number 239, pages 74087-74100). This guidance is in compliance with Executive Order
13166 and Department of Justice (DOJ) LEP Guidance (“Enforcement of Title VI of the Civil
Rights Act of 1964 – National Origin Discrimination Against Persons with Limited English
Proficiency). Title VI and its regulations require COTPA to take reasonable steps to ensure
“meaningful” access to transit services and programs for LEP population as well as to become
informed about its diverse clientele form a linguistic, cultural, and social perspective.
COTPA has developed this LEP Assessment Plan to address and monitor transit services
provided to LEP population. U.S. 2000 Census information is used to identify Census Tracts
with a significant LEP population within COTPA service area. The majority of LEP population
speaks Spanish. Although there is LEP population speaking other languages, as of today this
information is not available. Thus, this plan will address only Spanish speaking LEP population
and will be updated as 2010 U.S. Census figures are available. From that point on, this plan may
be updated every year using American Community Survey (ACS) information released by U.S.
Census. Currently ACS database is not fully developed. The following five elements are
included in this plan:
Identification of the LEP individuals;
Language assistance measures;
Staff training;
Notification of service to LEP population; and
Monitoring and updating procedures.
1. IDENTIFICATION OF LEP INDIVIDUALS
According to 2000 U.S. Census, there are 177 Census Tracts within the COTPA service area
with LEP population higher than the State average of 3.1%. 167 of these tracts are located within
Oklahoma County while the other 10 are located within Cleveland County. Out of these tracts,
14 are partially included within the COTPA service area. Most of these 177 tracts are located in
the south of Oklahoma City, an area bounded by I-40 in the north, I-240 in the south, I-35 in the
east, and I-44 in the west. A significant LEP population is also located northwest and west of the
downtown Oklahoma City. Besides those mentioned above, all other tracts are dispersed along
the periphery of COTPA service area.
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Tracts with the three highest percentages (38.95%, 31.21%, and 29.32%) of LEP population are
located within a few miles south of downtown. There are several COTPA fixed routes serving
these tracts. There are four tracts found among the ten highest percentage of LEP population
located just west of the downtown close to the Transit Center.
2. LANGUAGE ASSISTANCE MEASURES
COTPA hired a bilingual customer service representative to support callers in Spanish. In
addition, one customer service representative attended the Bilingual Certification Program
offered through the City of Oklahoma City. The customer information line is equipped with a
telephone prompt that will direct Spanish speaking customers to a Spanish speaking customer
service representative. Customer service representative can also serve as a translator when a
Spanish-speaking customer and a non-Spanish speaking employee are trying to communicate.
The representative can help by phone, in person or via hand-held radio. It is COTPA’s plan to
continually staff with an adequate amount of qualified Spanish-speaking personnel to better
serve the Spanish-speaking transit users.
A "How to Ride the Bus" brochure has also been printed in Spanish. These brochures are
distributed at events where the majority of attendees will be Spanish-speaking. A Spanish-
speaking representative also attends to answer questions. Brochures are also mailed out upon
request to individuals and businesses. It is COTPA’s plan to make the brochure available to
everyone who may need it. COTPA recently started providing public notices for route changes in
Spanish as necessary.
3. STAFF TRAINING
Staff has been educated on what to do if a Spanish speaking person needs assistance and they are
unable to help due to language barriers. New employees will be educated on the procedures
during their training period to take and answer questions in Spanish. Ultimately, all staff will be
offered Spanish training in the future.
4. NOTICE OF SERVICE TO LEP POPULATION
To get the word out about our services, COTPA works closely with a Spanish radio station,
doing radio campaigns and interviews. COTPA also works with Telemundo TV. Airtime
includes an educational program as well as television advertisement. In addition, Customer
service representatives also attend events in which Spanish-speaking persons will attend. They
visit with attendees and pass out the “How to Ride” Spanish brochure.
COTPA has recently introduced a new website with translations available in several languages.
The website includes routes, schedules and fare information for the bus and trolley system. In
addition, general information, information on jobs, doing business with COTPA and information
on programs and services are also included.
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5. MONITORING AND UPDATING PROCEDURES
COTPA has established monitoring procedures to improve services provided to LEP population.
These procedures are as follows:
A. Pre-assessment of verbal communication skills
Customer service representatives are assessed on their Spanish language proficiency.
Pronunciation, basic grammar, verb conjugation, proper use of feminine and masculine articles,
sentence structure, vocabulary, and use of formal business communication are some of the areas
assessed.
B. “Business Spanish” Training
The Bilingual Certification Program for customer service representatives includes: a pre-training
assessment, training seminar, testing, and a post-training certification assessment. Business
Spanish training, conducted in Spanish by a native speaker is provided for 4 weeks, 4 days a
week, 4 hours per day for a total of 64 hours of training. Written materials and instruction are
provided in Spanish. The three primary objectives of this training are:
i) Refresh participants on the proper use of formal business communication rules in
Spanish by using true-to-life examples and situations that customer service
representatives encounter every day;
ii ) Improve and expand the vocabulary, industry-specific terminology and phrasing
that the agents require to communicate effectively; and
iii) Reduce call duration and number of calls escalated to supervisor.
C. Call Monitoring
Calls will be monitored by a native speaker – a minimum of five Spanish language calls should
be monitored, evaluated, and feedback provided to customer service representatives to ensure
they are applying newly learned skills.
Calls will be recorded as a regular procedure – Spanish calls will be recorded and used for future
training, evaluations, and coaching.
A full-time native speaker will always be available for customer service representatives if
questions/problems arise. If unavailable at the time of the call, the caller simply leaves a
message and the Spanish speaking Customer Service Representative will return the call.
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NOTIFYING BENEFICIARIES OF THEIR RIGHTS UNDER TITLE VI
The following text is COTPA’s Title VI notice and information about complaint
procedures.
Title VI - Your Rights
Title VI - Protecting Your Rights
Title VI of the Civil Rights Act of 1964 is a Federal statute that provides that no person shall be discriminated
against or denied benefits on the ground of race, color, or national origin, in programs and services that receive
federal financial assistance. As such, to ensure that METRO Transit customers are not discriminated against,
we have adopted policies that promote equal access and quality service to all our customers.
What Does Title VI Mean To You?
Public transit agencies, such as METRO Transit, are required to provide services in a fair and equitable
manner to all passengers without regard to their race, color or national origin. Title VI also requires METRO
Transit to reduce language barriers that may impede access to important services by customers who may not
be proficient in English.
In addition to the Title VI requirements there are other laws providing similar protection on account of a
person’s gender, religion, age, disability, sexual orientation, or other protected status. METRO Transit also has
a zero-tolerance policy prohibiting any form of unlawful discrimination.
What Services Are Available To Customers Who Are Not Proficient In English?
Under Title VI, customers who are not proficient in English are entitled to assistance in accessing critical
METRO Transit information. If deemed essential or upon request, we can translate materials in several
languages, including Spanish, Chinese, Vietnamese and others.
Additionally, our customer service agents and route supervisors are able to provide guidance to customers who
are not proficient in English; and if deemed necessary or upon request translation services may be provided
What Should You Do If You Have A Service Complaint?
All comments and suggestions for improvement in our service are welcome and will be considered. You can
Submit your comments, suggestions or complaints to Customer Service via the online action center or call (405)
235-RIDE (7433).
What Should You Do If You Have A Title VI Complaint?
To make a formal Title VI complaint, individuals should complete and submit the Title VI complaint form.
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All complaints must be in writing and signed by the complainant or his/her representative before action can be
taken. Complaints shall state, as fully as possible, the facts and circumstances surrounding the alleged
discrimination.
METRO Transit will provide the complainant or his/her representative with a written acknowledgment that
METRO Transit has received the complaint within ten working days.
The completed form and letter should be sent to:
COTPA/METRO Transit
Re: Title VI
300 SW 7th
Oklahoma City, OK 73109
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INCLUSIVE PUBLIC PARTICIPATION
The following text is a summary of COTPA’s public outreach and involvement activities.
COTPA TITLE VI OUTREACH REPORT
2007-2009
The Central Oklahoma Transportation and Parking Authority (COTPA) has undertaken numerous
initiatives to meet the objectives of Title VI. These efforts engaged local people and their organizations
in public transportation planning processes and decisions between January 1, 2007 and the end of 2009.
A summary of outreach efforts is provided herein as a means of showing efforts to provide early and
frequent opportunities for the public to be involved. COTPA operates under the name METRO Transit
and has sought and considered viewpoints of minority populations, low-income households, and
populations with limited English proficiency (LEP).
The outreach has occurred via several proactive mechanisms:
Planning processes such as the development of the Coordinated Plan
Meetings with leaders of business, civic organizations, and churches
Outreach to community based organizations serving minority and/or low-income communities
Collaborative ventures with leaders of transit coalitions
Personal meetings on buses and at the transit center
Public participation through the website
Route change meetings held with convenient locations & meeting times
Partnering with social equity groups
Being present at the meetings of other entities to gain the perspective of people of color
COTPA tries to use tools to communicate with underrepresented groups. One way is providing materials
in Spanish, and another is having a customer service representative available who speaks Spanish. This
outreach has occurred over the entire three years, and has been steady over time. In fact, some more
notable activities and meetings involving METRO Transit in merely the last few months of 2009 were
with the:
Latino Community Development Agency (LCDA)
Northeast Livable Communities Coalition (NELCC)
Public at Langston University Center
Northeast 23rd Street Revitalization Committee
Public at How-to-ride-the-bus classes from the Asian District
Meetings with officials of local halfway houses with a large non-Caucasian population
Oklahoma City Indian Clinic
Oklahoma Health Equity Campaign
Oklahoma City’s only African American State Senator
Public at transit coalition meetings
In terms of opportunities to impact decision making, many meetings have been held in neighborhoods
where the majority of residents are not Caucasian. The decisions have ranged from proposed route
changes, to service decisions informed by the results of listening sessions, to decisions made at plan
development meetings.
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At least 60 organizations or entities participated at some degree in COTPA’s development of the
“Coordinated Plan” for the Oklahoma City metro area. COTPA held numerous meetings to gain public
input, some in traditionally African American northeast Oklahoma City. COTPA held the plan’s public
hearing on July 25, 2007 at the Ralph Ellison Library, located at the intersection of Martin Luther King Jr.
Boulevard and NE 23rd Street. The meeting was held to gather additional comments on the Oklahoma
City Urban Area Public Transit-Human Services Coordinated Plan, also called the “Coordinated Plan,” so
input could influence the final plan. The Ralph Ellison Library is located along four bus routes. A copy
of the plan and meeting summaries are available upon request.
Sample List of Meetings
COTPA has held dozens of other meetings and helped other entities hold meetings, all as means of
gaining minority participation in the transportation planning process. Most dates will not be listed, but
can be provided if more information is needed. The following is a chronological list of a handful of these:
2007
January 23, 2007: Community Development Block Grant (CBDG) community meetings;
September 5, 2007: “Idearaiser” on Improving Public Transportation at the METRO Tech vocational
campus on Martin Luther King Jr. Boulevard;
Throughout 2007: Alliance for Public Transportation (APT) community meetings at Gold Dome Bank
(Asian District).
2008
April 2008: “Listening Session” by ACOG, the MPO, in northeast Oklahoma City;
May 13, June 5 and in July 2008: Meetings to develop the Health Zipcode Scorecard study at the Latino
Community Development Agency (LCDA) with the City County Health Dept.;
May 13, June 5 and July: Collaboration meetings with the Oklahoma City Indian Clinic;
Summer: Health Equity Campaign meetings on Martin Luther King Jr, Boulevard;
August: COTPA cosponsors a literacy event at the Downtown Transit Center (DTC);
September 16: COTPA and the City Council held a free public workshop on public transportation at the
Oklahoma City Zoo on NE 50th;
Summer and fall: various minority health task force meetings at the State Capitol;
September 18: Heath Equity Campaign Townhall Meeting at Langston University Center on Lincoln
Boulevard;
December 8: NE 23rd Street Revitalization Committee meets for the first time, meets quarterly thereafter.
2009
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January, 2009: Route change process to enable two routes to intersect in a predominantly minority area
of Midwest City;
February 19: Black History Month Lunch;
March 12: COTPA hosts the “Let’s Talk” meeting;
Spring: COTPA staff shows support for the Africa West weekend community festival planned for June;
Spring and Summer: COTPA assists the Alliance for Public Transportation (APT) with about four
community meetings to gather public comment on the MAPS capital tax to impact the transit planning
decision-making process;
June: COTPA partners with Oklahoma City Indian Clinic for a health and transit event;
August: COTPA cosponsors a second literacy event at the Downtown Transit Center;
October 31: COTPA staff speaks at and gathers comments at an all-day Saturday Northeast Livable
Communities Coalition (NELCC) event at Metro Tech;
November 12/19: COTPA attends and gathers comments at ODOT Intermodal Plan meetings at the
Langston University Center and on the 19th at the Gold Dome;
November: COTPA considers how best to serve the Latino Community Development Agency facility as
it detours routes for a year during highway construction.
Other Methods of Outreach
Aside from the above sorts of meetings, staff has met privately and in small groups with members of
many minority communities. These include people from all walks of life: bus passengers, nonriders,
community agency staff, older adults, government personnel, appointed officials, at least one doctor,
pastors, the director of the northeast side chamber of commerce, and others.
In terms of the website, COTPA launched its upgraded website in late 2009 with translation availability in
several languages. This featured a Title VI section. The COTPA website was being revamped to be
accessible by LEP persons. The website was re-launched for public use and in November it experienced
100,000 inquires and 12,000 unique individual visitors. Sometime by mid 2010 it would have a personal
trip planner feature.
COTPA staff worked with ACOG to submit supplemental information to the FTA for a TIGER grant for
a commuter rail project designed to pass through and stop in minority census tracts. That fall of 2009,
TIGER application submitted by ACOG with COTPA’s aid proposed a $60 million commuter rail project
from northeast Oklahoma City to Del City, Midwest City, and an Air Force Base which is Oklahoma’s
largest employer. The project was identified in the 2030 System Plan of the COTPA’s Fixed Guideway
Study (FGS).
COTPA staff met with personnel of the Oklahoma Health Equity Campaign (OHEC) and at the State
Capitol with the Operation Re-Store grocery store initiative. In brief, the OHEC focuses on societal
factors such as transit access, discrimination, education, food access, and housing quality as having a
direct impact on health. Operation Re-Store addresses the need for well-stocked stores in so-called food
deserts, often coinciding with predominantly minority communities. Staff also stayed in communication
with the Oklahoma Legislature Interim Study committee regarding incentives for adding or retaining
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healthy grocery stores with ample produce and other selection in low income underserved neighborhoods.
Transit access is a key need for such stores.
COTPA met with City Public Works staff in 2009 concerning sidewalk and bus stop improvements along
Martin Luther King Jr. Boulevard, on NE 23rd, and elsewhere. The strategy was to use COTPA grants
and local funds available through the City Public Works staff. COTPA communicated with the city team
and community group involved in the NE 23rd Street Revitalization Plan about transit matters and about
the KATY trail in northeast Oklahoma City. The KATY trail opened in 2009 and is the City’s first trail in
a rail corridor. About two miles of it was constructed in the COTPA rail right-of-way.
The training work conducted by Hardwick Transit Associates was virtually completed in 2009. Hardwick
was hired in early 2009 to conduct customer service training. It was primarily for bus operators and
telephone customer service staff, focusing on staff members in an 8-10 session package. The resulting
front line contact affects thousands of customers daily.
In conclusion, COTPA has a broad array of means to engage and better serve minorities and other
underrepresented groups. COTPA strives to find new outlets, groups, and ways to reach out to them, all
as part of improving the decision-making process and customer service.
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DEMOGRAPHIC DATA COLLECTION
Please see the ―Background Information‖ section at the beginning of this document.
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SERVICE STANDARDS
The following text details COTPA’s system-wide service standards.
Central Oklahoma Transportation and Parking Authority (COTPA)
Service Standards
March 2010
Introduction
In February of 1997, COTPA Board of Trustees adopted service standards to evaluate the performance of
essentially every part of the fixed route and express bus operation – from passenger safety to hours of bus
operation to bus stop location standards. In December of 2004, COTPA updated the service standards by
focusing on ones related most applicable to Title VI since many of the previous standards are not typically
used as Title VI measures. This helps COTPA minimize the impact on minority population. Mentioned in the
following are the standards and quantifiable criteria that will be used by staff to determine adherence with the
standards as they are periodically reviewed.
1. Span of Service – It focuses on the hours of transit service offered during an operating day
for various types of service, i.e. local route, commuter, subscription. Currently COTPA directly
operates fixed route services, known as METRO Transit, from its May Avenue Operations and the
downtown Transit Center in Oklahoma City. This system consists of 22 local routes serving
Oklahoma City metro area and one express route which runs between Oklahoma City and Norman.
Buses operate weekdays from 5:22 a.m. to 6:45 p.m. and Saturdays from 5:40 a.m. to 5:30 p.m.
Suggested Standard: Hours of operation for local service from 6:00 a.m. to 9:00 p.m. for
weekdays and from 8:00 a.m. 6:00 p.m. for weekends.
2. Route Length – It establishes appropriate time of travel or distance for a bus route. For
transit systems with less than 100 vehicles, the route length should not be more than 75 minutes unless
there are headway considerations that would effectively offset the negative impact of a longer route
length.
Suggested Standard: It is suggested that COTPA maintain the maximum 75-minute round-
trip route length standard but understand that routes extending beyond this standard may be
acceptable with headways within established standards.
3. Bus Stop Spacing and Location – A policy regarding the location and spacing of bus stops
is important for both operators and passengers that need to know a consistent location for where they
can expect to pick-up and be picked-up. In general, the nature of land use plays the vital role in
determining the number of bus stops placed per given area.
Suggested Standard: Bus stop signs should be located such that there are at least three
every linear mile.
4. Route Deviation and Directness – It provides a comparison of travel time of route to that of
an automobile using the same route. Transit service would like to maintain as closely as possible
similar travel time to that of the auto. Route deviation examines the departure that a route takes from
its service corridor. Both of these standards reflect the ability to maintain high travel times and
service to major route corridors.
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Suggested Standard: Transit travel time should be no more than double that of automobile
travel on the same route. Routes should not deviate by more than 25% off of the designated
corridor.
5. Schedule Adherence – An important part of customer satisfaction is the reliability of the bus
route to run on time. Passengers using routes where the buses cannot consistently meet their time
points will look for other ways of getting around because the route is undependable. A good
measurement for schedule adherence is establishing acceptable time frames in which a bus should be
at a designated stop and the percentage of those times that the bus meets those time frames.
Suggested Standard: Buses should be at a designated stop from 0 to 5 minutes late.
6. Accessibility/Route Spacing – A major concern for providing transit service is the ability for
citizens to have accessibility to a route from their home and/or place of employment. Typically, for
systems the size of METRO Transit, 85% to 95% of the residents should live within ¼ mile of a route.
However, because of the geographic size of Oklahoma City and the predominantly low population
densities, lower standards may be more realistic. The transit services of COTPA have been
concentrated primarily into portions of Oklahoma City, Midwest City, and Norman. The service has
been developed to serve persons within Zone One, 3/4 mile of either side of the route through
METRO Lift. This leaves areas unserved by a bus route. Most of the unserved portions not covered
within the Oklahoma City system are not heavily populated areas. In determining the route spacing,
COTPA considers minority population along with other employment and demographic data such as
median household income, population per square mile, employment per square mile, persons 60 and
over.
Suggested Standard: Within the defined urban core established in the Transit Development
Plan (TDP), 75% of the population should be within ¼ mile of a bus route.
7. Bus Stop Shelter Placement – Because of the permanence of bus shelters and the impact that
they play in route stability, their placement should be at locations where there are a larger than normal
number of boardings and alightings. COTPA also considers the number of intersecting routes as well
as census tract information to assure that shelters are distributed equitably between minority and non-
minority tracts.
Suggested Standard: Bus shelters should be located where there are consistently over 15
passengers boarding and/or alighting a bus per day.
8. Schedule Holder Boxes – These durable enclosures display the route and schedule for
the route they are along. This enables passengers a convenient visual access to the schedule.
Suggested Standard: Schedule holder boxes should be located where there are consistently
over 20 passengers boarding and/or alighting a bus per day.
9. Route Structure – As part of the planning of a route, one of the major issues involves the
method used for providing two-way accessibility for persons that utilize the service. Routing that
includes one-way looping and excessive turn backs mean that the passengers must ride around the
loop to get to where they want to go. Two-way service on the same street is a desirable route structure
technique.
Suggested Standard: Unless needed to serve an activity center, no more than 25% of a route
length should be looped.
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10. Vehicle Loads – Exceeding the seating capacity of transit coaches may be acceptable at
certain times of day and on certain types of service, generally during peak hours and only on local
routes. More than 100% capacity on commuter routes may be excessive.
Suggested Standard: The average peak hour passenger load should not exceed 133% and
non-peak hour and commuter highway express bus passenger loads should not exceed 100%.
11. Vehicle Headways – Determining the frequency of service that a bus provides on a route are
best based upon several variables including the type of service, time of day, passenger demands,
and/or system resources. Deviation from established headways should be based upon passenger
counts, employment and/or residential demand data and ridership surveys.
Suggested Standard: Within the urban service core, headways for local service should not
exceed 30 minutes for peak hour service and 60 minutes for non-peak.
12. Passenger Transfers – A barometer of determining the effectiveness of the routing system is
determining the percentage of passengers that have to transfer from their original route to get to their
final destination. Fewer transfers required by a passenger is indicative of the ability of the route
structure to provide the trips needed by the passengers. Route structures that use a central hub pulse
system tend to have more transfers than a grid system.
Suggested Standard: No more than 40% of all trips should require a transfer and no more
than 10% should require two transfers.
13. Vehicle Availability – In order to meet the daily peak vehicle requirements, a spare ratio
needs to be determined. While the FTA dictates the number of vehicles that can be included in the
fleet spare ratio, daily ratios may fluctuate based upon age of fleet and daily peak hour needs.
Suggested Standard: The minimum ratio of spare vehicles available to peak hour needs
should not be less than 10%.
14. Vehicle Assignment - The factors COTPA considers in assigning a vehicle for a service are
load factors, frequency, type of service, and fuel capacity. All buses are 1998 model and newer.
There is no disparity regarding the assignment of COTPA vehicles because all buses are equipped
with a wheelchair lift or ramp, air-conditioning, and destination sign. COTPA will be attentive to
ensuring that these amenities are operational, as many were identified as Title VI amenities.
Suggested Standard: There should not be any disparities in vehicle assignment between
minority and non-minority routes.
VEHICLE LOAD FACTORS
Number Number Number of Load
Route of Trips of Seats Passengers Factor
1 GARDEN DAY 30 888 161 .18
2 MIRAMAR 54 1,944 766 .39
3 PARK ESTATES 42 1,272 382 .30
4 BELLE ISLE 25 800 248 .31
5 QUAIL SPRINGS 40 1,544 891 .58
7 N. MAY 43 1,376 668 .49
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8 FRENCH MARKET 36 1,390 609 .44
9 RENO CROSSTOWN 27 1,188 392 .33
10 N. PORTLAND 40 1,280 344 .27
11 OAK GROVE 20 880 171 .19
12 OKC COMMUNITY COLLEGE 48 1,632 684 .42
13 CAPITOL HILL 40 1,386 481 .35
14 S.E. OKC 37 1,184 493 .42
15 MIDWEST CITY 23 742 273 .37
16 EXCHANGE 33 1,278 358 .28
18 STATE CAPITOL 26 936 341 .36
19 GREEN PASTURES 20 640 108 .17
20 CROSSROADS 27 972 286 .29
22 M.L. KING BLVD. 43 1,376 395 .29
23 N. 23RD ST. CROSSTOWN 72 2,728 1,176 .43
24 SOONER EXPRESS 4 128 64 .50
38 FAIRGROUNDS 40 1,400 573 .41
40 S. WALKER 36 1,180 295 .25
50 BLUE LINE TROLLEY 96 2,592 143 .06
51 ORANGE LINE TROLLEY 22 594 9 .02
52 RED LINE TROLLEY 11 297 5 .02
VEHICLE HEADWAYS
Route Time of Day 30 minutes 60 minutes Others
1 Peak X
Midday X
2 Peak X
Midday X
3 Peak X
Midday X
4 Peak X
Midday X
5 Peak 30-45-30-45
Midday 30-45-30-45
7 Peak 30-45-30-45
Midday 30-45-30-45
8 Peak X
Midday X
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Route Time of Day 30 minutes 60 minutes Others
9 Peak X
Midday X
10 Peak 30-45-30-45
Midday 30-45-30-45
11 Peak 75 minutes
Midday 75 minutes
12 Peak 35 minutes
Midday 35 minutes
13 Peak 30-45-30-45
Midday 30-45-30-45
14 Peak 45 minutes
Midday 45 minutes
15 Peak 75 minutes
Midday 80 minutes
16 Peak 30-45 minutes
Midday 70 minutes
18 Peak X
Midday X
19 Peak 80 minutes
Midday 80 minutes
20 Peak X
Midday X
22 Peak X
Midday X
23 Peak Every 25 minutes
Midday all day.
24 Peak AM: Two trips.
PM: Two trips.
Midday None
38 Peak 30-45-30-45
Midday 45 minutes
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Route Time of Day 30 minutes 60 minutes Others
40 Peak 30-35 minutes
Midday X
50 Peak 15-30 minutes.
Midday 15-30 minutes.
Night 15-30 minutes.
51 Peak 65 minutes
Midday 65 minutes
Night 65 minutes
52 Midday Every 20 minutes.
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SERVICE POLICIES
The following text details COTPA’s system-wide service policies.
VEHICLE ASSIGNMENT
The Operations Division makes bus assignments based upon an assessment of vehicle
information supplied by the Maintenance Department. Vehicle assessment data includes the
following information:
Condition:
Vehicle age
Total mileage
Configuration:
Vehicle seating capacity
Accessibility factors
Maneuverability:
Gross weight of vehicle
Overall vehicle length
Additional factors affecting vehicle assignment include:
A route ridership increase creating the need for a larger seating capacity
Detours along existing routes necessitating smaller vehicle use for increased
maneuverability or weight limits on a bridge or parking lot
Vehicle assessments and assignments are completed every six months, in June and December.
In an effort to prevent a newer bus or fleet from accruing excessive mileage or premature wear,
an older bus or fleet may be assigned to the route or routes when it can perform the same or
equivalent level of service based upon dependability, amenities, and size. In most cases, vehicle
seating capacity, length, and so forth are of little consideration because all the buses, which seat
between 27-44 riders, will accommodate peak hour service.
Currently, all COTPA buses and vans are wheelchair lift equipped or are low-floor buses
equipped with wheelchair ramps. Lately, 1998 buses are frequently assigned as trippers to many
routes because they provide the optimal level of seating capacity. However, COTPA is in
process of purchasing new seven diesel, two CNG, and one hybrid buses in order to replace those
ten 1998 buses. The delivery is anticipated in the first quarter of calendar year 2011.
VEHICLE ASSIGNMENT
Minority Time Average Number
Route Type Service Period Age Amenities of
Vehicles
1 GARDEN DAY Lo Y Peak 1.0 A, W 2
Midday 1.0 A, W 1
2 MIRAMAR Lo Y Peak 7.0 A, W 2
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Midday 7.0 A, W 2
3 PARK ESTATES Lo Y Peak 1.3 A, W 2
Midday 1.3 A, W 2
4 BELLE ISLE Lo Y Peak 1.0 A, W 1
Midday 1.0 A, W 1
5 QUAIL SPRINGS Lo Y Peak 7.6 A, W 3
Midday 7.6 A, W 3
7 N. MAY Lo Y Peak 1.0 A, W 2
Midday 1.0 A, W 2
8 FRENCH MARKET Lo Y Peak 9.3 A, W 3
Midday 8.0 A, W 2
9 RENO CROSSTOWN Lo Y Peak 9.0 A, W 1
Midday 9.0 A, W 1
10 N. PORTLAND Lo Y Peak 1.0 A, W 2
Midday 1.0 A, W 2
11 OAK GROVE Lo Y Peak 9.0 A, W 1
Midday 9.0 A, W 1
12 OKC COMM. COLL. Lo Y Peak 4.0 A, W 2
Midday 4.0 A, W 2
13 CAPITOL HILL Lo Y Peak 9.5 A, W 2
Midday 4.0 A, W 2
14 S.E. OKC Lo Y Peak 1.0 A, W 2
Midday 1.0 A, W 2
15 MIDWEST CITY Lo N Peak 6.5 A, W 1
Midday 1.0 A, W 1
________________
Lo = Local Service Y = Yes A = Air Conditioning Equipped
Ex = Express Service N = No W = Wheelchair Accessible
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Minority Time Average Number
Route Type Service Period Age Amenities of
Vehicles
16 EXCHANGE Lo Y Peak 7.3 A, W 2
Midday 5.0 A, W 1
18 STATE CAPITOL Lo Y Peak 7.0 A, W 1
Midday 7.0 A, W 1
19 GREEN PASTURES Lo Y Peak 1.0 A, W 1
Midday 1.0 A, W 1
20 CROSSROADS Lo Y Peak 7.0 A, W 1
Midday 7.0 A, W 1
22 M.L. KING BLVD. Lo Y Peak 1.0 A, W 2
Midday 1.0 A, W 2
23 N. 23RD ST. CROSST. Lo Y Peak 7.5 A, W 4
Midday 7.5 A, W 4
24 SOONER EXPRESS Ex N Peak 1.0 A, W 1
Midday 0
38 FAIRGROUNDS Lo Y Peak 12.0 A, W 2
Midday 12.0 A, W 2
40 S. WALKER Lo Y Peak 9.3 A, W 2
Midday 12.0 A, W 1
50 BLUE LINE Lo Y Peak 11.0 A, W 1
TROLLEY Midday 11.0 A, W 1
Night 11.0 A, W 1
51 ORANGE LINE Lo Y Peak 11.0 A, W 1
TROLLEY Midday 11.0 A, W 1
Night 11.0 A, W 1
52 RED LINE Lo Y Midday 10.0 A, W 1
TROLLEY
_________________
Lo = Local Service Y = Yes A = Air Conditioning Equipped
Ex = Express Service N = No W = Wheelchair Accessible
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EQUITY EVALUATION OF SERVICE AND FARE CHANGES
The following text details impacts on minority and low-income populations of any
significant service and fare changes since the previous report was submitted.
Service & Fare Changes Procedure
A Public Input Process Guide
Issued by the Service Development/Planning Division of METRO Transit
This Procedure is used in conjunction with the short policy adopted by the COTPA Board of Trustees on
April 26, 1996. COTPA recognizes a major service change as any changes in service hours exceeding five
percent (5%) of the current number of daily service hours provided. The procedure for such a change
includes various steps, as stated below:
Acquire information from the Scheduling and/or Administrator to know what changes are
proposed (note that a 5% change in daily service hours or a dime change in adult fare
requires a Public Hearing). Get enough details to do a notice.
Review proposal for potential Title VI impacts and promptly comment back to
Scheduling and the Admin (look for disparate impacts on any “minority group” or
minorities in general).
Schedule ADA accessible meeting locations along routes affected at times when
customers can more easily attend. Specify the room set up in regards to tables, chairs,
and easels as needed.
Publish notice, as applicable (14 days+ prior to Public Hearing).
Forward info to Marketing so they can post flyers on buses and elsewhere announcing
meetings (place on website when possible) and create multilingual press releases.
Obtain the finer details about proposed changes or timing/scheduling impact from
Operations.
Create maps, handouts (large and small print), etc. for meetings.
Schedule a sign language interpreter for meetings as needed.
Inquire from the 235-RIDE and other sources what types of customer feed back have
been received in reference to the issue at hand.
Conduct meetings
-Present proposals and have handouts
-Encourage sign-ins
-Hold Q&A session and capture public comments of all types (not just about proposals).
Summarize in writing the input from various sources and provide this feedback to the
COTPA Board, to Scheduling, and Administrator for consideration, often with staff
suggestions (a shorter summary relevant to just proposed changes helps staff).
Notify Marketing of summary results so they can arrange for input into the COTPA
customer input database.
Mail out info to people who attended meetings after COTPA Board action refers to the
final action and likely timeframe for changes.
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Marketing and Operations to post info on the buses and elsewhere regarding information
about the dates changes will be put in effect well in advance of changes.
Additional Notes
-Similar process is used for community meetings about planning efforts, like the JARC plan;
-Service Development Division often uses an e-mail address that receives various comments;
-Marketing Division has a stanchion hang-card (looks like a do-not-disturb card) that is placed
on the buses to capture customer service comments quarterly;
-Finally the Customer Service section (235-RIDE) provides front-line answers to many questions
and captures comments in an informal way.
January, 2007 Addenda
There is no typical written process to use to request a route change, (even a change that adds
only a mile or a few minutes to a route). Transit Services takes City Council, large employer,
and other requests very seriously, and responds commensurately. Many requests rise to the
level of meriting a staff review, and then COTPA conducts one. Staff looks at a variety of
factors: on-off passenger data in the affected area (often by time of day), how much time a re-
route might require per trip, whether we have enough time to make the change and keep the key
timepoints of that bus route on schedule if we change the route, and we look at what
businesses/aptmts lose curb side service due to the change. We also look at many safety issues,
such as whether there is an unprotected left turn (no traffic signal) we would have to risk
making in order to effect a route change. If the proposal continues to have merit, then we follow
the above steps to gather input and manage the change process.
Note: In some cases we determine we need to meet with affected parties, individually and as
groups as we did back in 2002 for the Route 5. Changes are like a business decision and we
always have to balance the needs of existing customers, possible new customers, costs, running
time limits, the priority of one route over another, in light of limited transit budgets, civil rights
fairness, and of course safety. Sometimes we "detour" a route for a while to get a sense of the
impact of a change.
Service Changes (2007-2009)
In 2007 there were transit service cuts proposed, and so METRO Transit held four meetings along bus
routes and invited comments. One meeting was held at the Ralph Ellison Library and another at the Gold
Dome building in the Asian District. METRO Transit eventually eliminated a bus route and reduced
service in various areas, but COTPA was careful to reduce very little service in the traditionally African
American community. In the end, comments received at the meetings, in emails, and so forth were
documented in a report. A copy of the report is available upon request. The press release and
background information are provided below:
Press Release on Community Meetings to
Gain Comment on a Proposed Service Reduction
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METRO Transit Seeks Community Input on Proposed Temporary Service Changes
Oklahoma City- METRO Transit has been challenged with providing reliable service and as a
consequence is proposing temporary service changes. The plan calls for service to be reinstated once
maintenance issues have improved.
“We need to be able to meet our service commitments to our customers,” said Rick Cain, COTPA
Administrator. “Reducing service will allow us to implement an aggressive maintenance plan so our
customers can rely on us.”
The proposed temporary service changes are part of a carefully considered plan constructed to increase
service reliability for transit customers. Efforts recently included retaining a professional maintenance
consultant, changing in maintenance management, increasing mechanic training and increasing the
number of mechanics on staff.
Proposed changes are as follows:
Routes 1 & 16 – Presently both routes have an additional bus between 5:30am and 9:30am. The proposed
change would be for that bus to alternate between each route.
Routes 3 & 22 – Presently both routes have two buses all day. The proposed change would have one bus
on each route and a second bus alternating between the routes 3 and 22.
Route 5 – Reduce by one bus, making frequency every 40 minutes.
Routes 10 & 13 – Presently both routes have two buses all day. The proposed change would have one
bus on each route and a second bus alternating between routes 10 and 13.
Route 23 - Reduce one bus, making frequency every 33 minutes.
Route 29 - Eliminate all service. Routes 10 and 11 would be extended to serve the north and south ends
of the route. The Orange Line Trolley would also continue to serve Meridian Ave.
METRO Transit has arranged two community meetings and one public hearing for community comments
concerning proposed service changes.
If approved, changes would become effective during the last half of June 2007.
COTPA staff is available to answer relevant questions related to this notice or proposed changes at (405)
235-RIDE Monday-Friday 7am-5pm.
Community Meetings will be held:
Tuesday May 22, 2007
4:20pm
Gold Dome building
Second Floor Auditorium
1112 NW 23rd, Oklahoma City
Located along Routes 5 and 23
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Tuesday May 29, 2007
1:45pm
Ralph Ellison Library
2000 NE 23rd, Oklahoma City
Located along Routes 2, 22 and 19
A Public Hearing will be held:
Wednesday May 30, 2007
4:30pm
Downtown Ron Norick Library
Fourth Floor Seminole Nations Room
300 Park Avenue, Oklahoma City
Located near many routes
Also, on June 21, 2007, COTPA held a community meeting to gather input about the upcoming
elimination of METRO Link service in Midwest City at the Midwest City Public Library. That meeting
was along two bus routes.
COTPA was fortunate in 2008 and 2009 in that it did not have to reduce transit service in any way that
required a public hearing. Nonetheless, COTPA kept the public informed and provided opportunities to
capture comments. In fact, in 2009 METRO Transit was able to add some peak period service. Although
this was only a couple of round trips at the start and the end of the service day, this was the first instance
of additional new fixed route service hours added since 2003.
In 2009 COTPA added that service to two routes. One was the Route 40, one that is in a corridor with
many Hispanic and Latino businesses and community institutions abutting the route. COTPA worked
with several facilities along the new Route 40 roundtrips, many of which serve Spanish speakers and
people who have a Limited English Proficiency (LEP). Among the facilities were Variety Health, Latino
CDA, and the Mariachi Supermercado. The other, the Route 8, serves one of the region’s most densely
populated African America areas and is located in northwest Oklahoma City.
COTPA promoted the Route 8 and 40 service improvements which were made possible after June 2009
with new City funds approved by the City Council. The promotion included a direct mail campaign to
more than 28,000 households and the mailer also included two one-trip tickets. Some 8,500 pieces had
been mailed to households along the Route 40 and 19,600 along the Route 8. New schedules were
provided and specific apartment complexes, neighborhoods, shopping complexes, and health clinics are
targeted for special outreach. Several apartment complexes had been targeted for individualized
messaging.
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MONITORING
The following text details COTPA’s locally developed monitoring procedures.
COTPA SERVICE MONITORING PROCEDURES AND RESULTS
March 2010
COTPA has formulated internal monitoring procedures to assess the level and quality of services it
provides to the citizen. COTPA analyzes its service standards to assure that service is provided in an
equitable, nondiscriminatory manner on the basis of race, religion, national origin, low-income, and
disabilities as required for the Title VI compliance. Additionally, COTPA conducts “periodic”
compliance assessments to determine whether the transit services provided to minority communities and
minority users are consistent with the objectives of Title VI of the Civil Rights Act of 1964.
Many of these measurements are used in the Leading For Results (LFR) performance database. COTPA
participates at the Oklahoma City LFR process which provides monthly and quarterly performance
measures related to various transit factors. The following table is compiled using various measures of the
LFR strategic business plan database.
Information Related To Leading For Results (LFR) Strategic Measures
January 2010
MEASURES FY 2010 FY 2009 FY 2010
Annual Targets
% of service hours lost due to breakdowns 0.79 1.76 2.00
# of passengers per service hour 15.82 14.06 16.22
# of passengers per service mile 1.00 0.88 1.00
# of miles driven between road calls 24,005 10,644 11,000
# of vehicle accidents per 100,000 miles 1.03 2.29 2.25
# of passenger claims per 100,000 service miles 0.51 2.75 1.80
# of ridership complaints per 10,000 passengers 1.70 1.61 3.00
COTPA has established internal monitoring and evaluation procedures to measure the above mentioned
performances of its routes and services. Its staff prepares ridership information and analysis and reports
to the Board of Trustees on a monthly basis. Should a trend appears that is inconsistent with the goal,
staff will work on determining the cause(s) and take necessary actions needed to fix it.
In order to assess and improve its service, COTPA has recently conducted a customer survey which is
called “2009 Oklahoma City METRO Transit Rider/Non-rider Study”. A total of 827 rider/non-rider
surveys were collected from various part of the metro area. Out of 827 responses: 305 were African
American, 65 were Native American, 41 were Hispanic, and 15 were Asian. Furthermore, the survey
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riders consist of a significant population of low-income individuals. The following highlights are derived
from the survey results which concluded in March 2010:
Oklahoma City’s core base of supporters are likely to be African American, younger, less
affluent, rent their home, and be strong supporters of public transit in general. Their support
extends beyond just ridership. They typically show the highest level of satisfaction with the
service provided by METRO Transit and the most favorable impressions of their importance and
place in the community.
Those who have ridden the bus show much more support and / or praise for METRO Transit than
those who have not, suggesting that the actual experience of riding the bus may differ from the
perception of what it is like to do so.
Riders of METRO Transit claim that the quality of the service has improved slightly. About two
third of minority persons surveyed gave a favorable rating related to on-time performance of
METRO Transit.
Overall, transportation issues are very important to citizens of Oklahoma City. The quality of
public transportation and traffic issues account for two of the top three most important issues in
Oklahoma City. Nearly all (95%) respondents say that METRO Transit provides a valuable
service to the community. The perception of the value of METRO Transit is further supported by
citizen’s willingness to support a tax increase (84% of respondents say they are willing).
A little over one third (37%) of the general population respondents report using METRO Transit
at some point during the past. Out of those who have not used it, nearly one-quarter say they are
willing to consider it. This means that there is a rather large potential for system and ridership
growth in the area.
Increasing the METRO Transit’s hours of operation and frequency of service would make the
largest impact in terms of increasing satisfaction among riders. This includes operating on
Sundays.
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PROGRAM ADMINISTRATION: SUBRECIPIENT MONITORING
The following text details COTPA’s subrecipient monitoring procedure.
TITLE VI SUBRECIPIENT MONITORING POLICY FOR COTPA
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, and
national origin for programs and activities receiving Federal financial assistance. Subrecipients,
as part of the Interagency Agreement(s) with COTPA, will certify compliance with the
requirements of Title VI laws and regulations. The following items will be monitored annually
in relation to subrecipient’s compliance with Title VI.
1. Title VI Assurance: COTPA will collect Certification and Assurances from
subrecipients prior to passing through FTA funds.
2. Title VI Notice to Beneficiaries: A notice that subrecipient complies with Title VI and
procedures the public may follow to file a discrimination complaint. Such a notice
should be posted on website, transit vehicles, transit centers, etc.
3. Title VI investigations, complaints, or lawsuits: A list of any Title VI investigations,
complaints, or lawsuits filed against the subrecipient.
4. Title VI Complaint Procedures: A copy of their procedures related to filing of a Title
VI complaint. It may include a complaint form, tracking system, and investigating
procedures. These procedures must be available upon request.
5. Access to Services by Persons with LEP: Either a copy of the LEP plan for providing
access to meaningful activities and programs for persons with limited English proficiency
which was based on the DOT LEP guidance or a copy of the alternative framework for
providing access to activities and programs. It includes the identification and distribution
of LEP persons as well as the guidance for language assistance measures.
6. Summary of Outreach Efforts to Minority Population: A public participation strategy
that offers early and continuous opportunities for minority population to be involved in
transportation decisions. It involves outreach to community based organizations serving
minority and/or low-income population through meetings and other means of
communications.
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The following is COTPA’s subrecipient assurance from the City of Edmond:
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The following is COTPA’s subrecipient assurance from CHCI:
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CART
TITLE VI COMPLAINT PROCEDURES
The following pages detail CART’s Title VI complaint procedures.
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CART
Cleveland Area Rapid Transit
Public Complaint Process
The public may register a complaint with CART regarding any aspect of our operation by
contacting a Customer Service Representative (CSR) at our main office phone number at
405-325-2278 any time between 8 am and 5 pm, Monday thru Friday. Or they can send an
email anytime to ridecart@ou.edu .
Complaint information taken by the CSR is entered into an Access Database complaint form
which is formatted to document the complaint process through follow-up, investigation and
internal resolution.
The CSR enters their name and the date the complaint is taken. Then they enter the name,
address and phone number of the complainant and the best time to contact them at the
phone number provided. Also the CSR enters the date and time of the incident as well as
the route number, vehicle number, operator’s name (if known) and the nature of the
complaint. CSR’s should advise the complainant that CART takes all complaints seriously
and that a Supervisor will investigate the complaint and contact them unless they wish not
to be contacted.
The Supervisor of Operations (or in their absence, a senior Route Supervisor) investigates
the complaint using all information available including video from CART’s onboard camera
system if it will aid the process and must take all appropriate steps to assure a fair review of
the complaint. The supervisor follows-up with the complainant to confirm the complaint
information, gather further information and assure the complainant that they will take
appropriate action. (It should be noted that specific disciplinary actions are not to be
discussed with the complainant.) The Supervisor may consult the Manager of Operations
at any point in the investigative process regarding policy or recommendations for a course
of action.
The Supervisor then interviews the Operator to get their perspective of the complaint
regarding what occurred and any other specific information they can provide that will help
the Supervisor to determine what took place. The Operators comments are also recorded
on the complaint form and the Operator signs and dates the form.
After completing the investigation of the complaint the Supervisor of Operations should
convey the findings to the Manager of Operations. Once the matter is resolved a course of
action is determined and the Supervisor follows-up with the Operator and enters their
follow-up comments and, if warranted, a statement regarding any positive disciplinary
action(s) to be taken. The Supervisor then electronically signs and dates the complaint
form indicating their conclusion of the process. The Manager of Operations, after reviewing
the complaint in its entirety, indicates acceptance of the results of the process by also
electronically signing and dating the complaint form.
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Title VI Complaints
Through the CART complaint process each complaint will be evaluated to determine if it
falls within the parameters of a Title VI complaint. This determination will be made by the
CART Title VI compliance person in conjunction with the Manager of Operations. CART
must be able to determine if any of the complaints filed through its established complaint
process have been filed because the complainant believes that he or she was denied the
benefits of, excluded from participation in, or subject to discrimination on the grounds of
race, color, or national origin under any program or activity offered by CART. The
complainant does not have to refer to Title VI in the complaint in order for it to be identified
and classified as a Title VI complaint. The Title VI complaint will also be tracked in an
independent log and a file maintained in addition to the regular complaint database.
A Title VI complaint is followed up on using CART’s established complaint process and is
subject to the same procedures. However, the complainant in a Title VI complaint must be
notified of the results of the complaint investigation in writing. The written notification must
also advise the Title VI complainant that if they are not in agreement with the results of the
complaint investigation they can appeal the decision in writing within 14 calendar days of
the date of the notification letter. The notification CART sends will include CART’s return
address and to whom the appeal should be sent (CART Title VI compliance person). The
results will be mailed via the U.S. Postal Service utilizing certified mail with return receipt of
delivery required.
When CART receives a written appeal of the outcome of a Title VI complaint decision an
appeal hearing committee consisting of five (5) individuals will be empanelled within 30
days of the receipt of the appeal. The hearing committee will consist of two (2) riders of the
appropriate CART service, one of which is disabled and one with no apparent disability.
One (1) representative of the University of Oklahoma Disability Resource Center, The
Director of the University of Oklahoma Parking and Transportation Services and the Legal
Counsel for the University of Oklahoma Parking and Transportation Services.
The passenger that filed the appeal will be notified in writing of the date, time and location of
the hearing via the U.S. Postal Service utilizing certified mail with return receipt of delivery
required.
The outcome of the appeal hearing will be mailed to the appellant via the U.S. Postal
Service utilizing certified mail with return receipt of delivery required.
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RECORD OF TITLE VI INVESTIGATIONS, COMPLAINTS, OR LAWSUITS
The letter on the following page details Title VI investigations, complaints, or lawsuits for
CART.
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ACCESS TO SERVICES BY PERSONS WITH LEP
The following text details CART’s framework for providing access to activities and
programs for persons with LEP.
INFORMATION DISSEMINATION
The operations center for CART supplies the public with most of its information. Staff
answers citizens questions ranging from what bus should a person ride to the price of
fares. Staff is also available to assist customers with completing applications for the free
and reduced fare programs provided by CDBG grants from the City of Norman.
Posting flyers in buses continues to be the most effective method of getting information
to riders. These informational flyers inform the riders about route detours, route
changes, public meetings, and new services currently being offered.
The CART office has equipment to enable communication with hearing impaired
passengers and callers.
Maps, route schedules, informational brochures, business card-sized contact information,
and assistance is provided free of charge at the operations center. CART also provides
copies of printed materials to local social service agencies. Detailed maps and route
schedules are also posted at numerous stop locations throughout the city of Norman.
CART’s website, ridecart.com, also provides maps and route schedules to any patron with
access to the internet. The website also lists contact information and provides a direct
email link for any citizen requesting information or wanting to comment on CART
services.
Recently, CART has begun working with Google to add the Translator capabilities to our
website. Our marketing staff has also begun the process of developing an email contact
list of community agencies, religions institutions, and student groups serving LEP
passengers. The contact list will be updated annually to ensure accuracy. Any press
release or notices relating to an event or service change will be sent to the contact list
when sending out information to the local media.
In January of 2010, CART added a customer face automated vehicle location system to
our entire fixed route bus system. The AVL system can be accessed through the domain
CARTgps.com, or by contacting a local phone number, 405-217-3463 (FIND). We are
currently in the process of refining the stop information and plan to push the product
through marketing media in March of 2010.
MULTILINGUAL FACILITIES
CART has three bi-lingual staff members, making assistance to Spanish speakers available
when necessary at the operations center.
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The addition of Google Translator to ridecart.com and the LEP outreach contact list is
currently in development. CART anticipates having both of these in place before the
summer of 2010.
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NOTIFYING BENEFICIARIES OF THEIR RIGHTS UNDER TITLE VI
The following pages detail CART’s Title VI assurances.
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DEMOGRAPHIC DATA COLLECTION
The following text details demographic information for CART’s service area. Please also
see the ―Background Information‖ section at the beginning of this document.
Transit Planning and Services
Cleveland Area Rapid Transit (CART) is a voting member on ACOG’s ITTC and ITPC
committees. Following the 2000 Census, a separate Norman Urbanized Area was
designated, making CART eligible for FTA urbanized area formula funding. The system
includes ten local routes in and around the University of Oklahoma campus and the city of
Norman as well as an express route to and from Oklahoma City. As of December 2010,
the average daily ridership for the combined fixed route system was 5,743 passengers.
In addition to fixed route service, CART provides complementary Paratransit services,
CARTaccess, as required by the Americans with Disabilities Act (ADA). CARTaccess
averages 120 passengers daily, and expanded into Zone Two coverage in September of
2004.
CART is governed by the University Of Oklahoma Board Of Regents. The Board of Regents
is comprised of seven citizens appointed by the Governor of Oklahoma under advice and
consent of the State Senate.
CART’s planning activities are included in the Unified Planning Work Program (UPWP),
which is prepared annually by the MPO. Capital, operating, and planning activities are
also reflected in the long-range plan and the (short-range) Transportation Improvement
Program (TIP) for the OCARTS area.
Transit Access
CART currently offers transit services throughout the city of Norman, and an express
route into sections of downtown Oklahoma City. According to the 2000 U.S. Census, the
population of Norman was 95,694. More recent numbers gathered by the City of Norman
show that as of December 31, 2009, the total population was approximately 111,000.
At present, 31 buses, trolleys and cut-away vans are used during peak hours. The city of
Norman has over 192 square miles of land mass. The proportion of buses to square miles
of service is low, but the majority of the land use in Norman is either agricultural or low
density residential. The emphasis within the planning efforts for the local and express
routes is to provide the optimum amount of service with the resources available.
Most of CART’s local routes operate Monday through Saturday. Three routes only
operating on the University of Oklahoma Campus, an express route to Oklahoma City, and
rural routes serving Lexington, Little Axe, and Noble operate Monday through Friday.
CART also operates CARTaccess, an origin-to-destination service for the elderly and
citizens with special needs. CARTaccess services are available Monday through Saturday
in the primary service area. This service requires reservations to be made at least on day
in advance, but Same Day Urgent services are available depending on schedule
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availability. Service for Zone Two and Same Day Urgent are only available Monday
through Friday.
The majority of areas defined as minority tracts in Norman are located within the CART
local route system. Further study of the census tracts and routes shows that most of the
routes serve minority tracts within the city.
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SERVICE STANDARDS
The following information details CART’s system-wide service standards.
Vehicle Load Factors
Route # of # of # of Load
Trips Seats Passengers Factor
N10 MAIN STREET 28 868 178 0.21
N11 LINDSEY EAST 52 1678 364 0.22
N12 LINDSEY WEST 50 1622 217 0.13
N20 WEST NORMAN LINK 66 972 20 0.02
N21 ALAMEDA/EAST 28 868 128 0.16
N24 SOONER EXPRESS 16 560 88 0.16
N32 APARTMENT LOOP 66 2210 268 0.12
N40 LLOYD NOBLE 232 5944 3359 0.57
CENTER
N41 LITTLE AXE LINK 8 98 11 0.11
N44 CLEVELAND 4 49 9 0.18
COUNTY
N52 CAMPUS LOOP 36 972 272 0.28
N42 RESEARCH 36 972 39 0.04
Headways
Route Days of Service Hours of Service Headways
N10 Main Street Monday-Friday 7 am - 9 pm 60 minutes
Saturday 10 am - 7 pm 60 minutes
N11 Lindsey East Monday-Friday 7 am - 9 pm 30 minutes; 60 minutes
after 7:00 pm
Saturday 10:30 am - 7 pm 60 minutes
Alternate 7:30 am - 9 pm 60 minutes
Schedule
N12 Lindsey West Monday-Friday 7 am - 8:30 pm 30 minutes; 60 minutes
after 6:00 pm
Saturday 10 am - 6:30 pm 60 minutes
Alternate 7 am - 8:30 pm 60 minutes
Schedule
N20 West Norman Monday-Friday 7:15 am - 8:45 pm 30 minutes
Link
Saturday 10:15 am - 6:45 pm 30 Minutes
N21 Alameda/East Monday-Friday 7 am - 9 pm 60 minutes
Saturday 10 am - 7 pm 60 minutes
N32 Apartment Monday-Friday 7 am - 9 pm 30 minutes
Loop
Saturday 10 am - 6:30 pm 60 minutes
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N40 Lloyd Noble Monday-Friday 7 am - 9 pm 10 minutes; 20 minutes
Center after 6:00 pm
Saturday No Service
Alternate 7:45 am - 5:45 pm 20 minutes/combined
Schedule with Research
N42 Research Monday-Friday 7:45 am - 5:45 pm 20 minutes
Shuttle
Saturday No Service
Alternate 7:45 am - 5:45 pm 20 minutes/combined wih
Schedule Lloyd Noble
N52 Campus Loop Monday-Friday 7 am - 4 pm 30 minutes
Saturday No Service
Alternate No Service
Schedule
Distribution of Transit Amenities
Transit amenities are strategically located throughout the city of Norman. Our
Operations Center, located on the University of Oklahoma campus, is accessible to any
patron desiring information or application for all CART routes and activities. Our transfer
station, located in the center of campus, provides benches and shelters, along with route
and schedule maps to ensure accessibility to all patrons.
CART also provides shelters at stop locations throughout the city of Norman. There are
ten bus routes and there have been 34 shelters and benches added to CART stops since
2007. There are now 42 accessible shelters and 17 benches located throughout the
community.
CART has made it a policy to only purchase and operate buses that meet or exceed ADA
requirements. Currently, our entire fleet of 31 buses, trolleys and cut-away vans are
wheelchair lift-equipped. The standards for bus accessibility conform to those
established in 49 CFR, part 38 of the Americans with Disabilities Act.
Route maps and schedules, informational brochures, and assistance are provided free of
charge at our Operations Center. CART also provides this information to numerous social
service agencies throughout the city of Norman, and actively participates in meetings and
events specifically targeting homeless, low income, and minority citizens throughout the
city.
Citizens may also access information about CART routes and services through the website,
ridecart.com. On the website, patrons can view announcements about upcoming CART
events or changes and additions in route services. The website lists route information
and schedules and enables visitors to view a city wide route map. CART is currently
working with our IT services to add a Google Translation service to our entire website,
enabling LEP passengers the opportunity to covert the webpage material to numerous
languages and dialects.
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CART has two ―park-and-ride‖ lots within the city of Norman. The lot located at the
Lloyd Noble Center on the University of Oklahoma south campus, provides much needed
relief to the campus commuters and visitors. With numerous shelters, the Lloyd Noble
Center shuttle provides service directly to and from the center of campus and two
research and instructional facilities. This service is open to anyone needing to access the
campus and there is no charge to park at this location.
Special event shuttles are also provided from the Lloyd Noble Center lot for large scale
venues such as sporting events, concerts, and celebrations. These shuttles are paid for
by passenger ticket sales.
The second park-and-ride lot is located at an Homeland grocery store. This location is
provided to passengers using our Sooner Express routes to and from Oklahoma City. This
lot is provided by ―good will‖ of the property owner who provides free parking to
passengers. The property owner has given consent for passengers to park in this lot. No
parking fees are collected, so the passengers park at the discretion of the lot owner.
Working with the City of Norman, CART has access to Community Development Block
Grant (CDBG) funds that enable low to moderate income passenger’s access to free punch
cards that can be used through the city. These funds have been completely exhausted
every year. CART is anticipating an increase of funds in 2007 in order to ensure access to
our patrons throughout the entire year.
CART, like a handful of transit providers in the US, is a collegiate based transit system
that also provides transit services for the entire community. Routes throughout the city
of Norman primarily service minority and low-income populations making transit
amenities available to all minority populations.
Route Type Minority Time Hours Average Amenities # of
Service Period Age Vehicles
N 10 MAIN Lo Y Peak 7 a - 10 a, 6.5 A,L 1
STREET 3p-6p
Midday 10 a - 3 p 6.5 A,L 1
Night 7p-9p 6.5 A,L 1
N 11 LINDSEY Lo Y Peak 7 a - 10 a, 8 A,L 1
EAST 3p-6p
Midday 10 a - 3 p 8 A,L 1
Night 7p-9p 8 A,L 1
N 12 LINDSEY Lo Y Peak 7 a - 10 a, 8 A,L 1
WEST 3p-6p
Midday 10 a - 3 p 8 A,L 1
Night 7p-9p 8 A,L 1
N 20 WEST Lo Y Peak 7 a - 10 a, 8 A,L 1
NORMAN LINK 3p-6p
Midday 10 a - 3 p 8 A,L 1
Night 7p-9p 8 A,L 1
N 21 Lo Y Peak 7 a - 10 a, 6.5 A,L 1
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ALAMEDA/EAST 3p-6p
Midday 10 a - 3 p 6.5 A,L 1
Night 7p-9p 6.5 A,L 1
N 24 SOONER Ex(a) N Peak 6 a - 10 a, 8 A,L 1
EXPRESS 4p-6p
Midday 11 a - 4 p 8 A,L 1
N 32 Lo Y Peak 8 a - 10 a, 8 A,L 1
APARTMENT 3p-6p
LOOP
Midday 7 a - 8 a, 8 A,L 1
10 a - 3 p
Night 7p-9p 8 A,L 1
N 40 LLOYD Lo Y Peak 7 a - 10 a, 10.5 A,L 4
NOBLE CENTER 3p-6p
Midday 10 a - 3 p 10.5 A,L 3
Night 7p-9p 8 A,L 2
N 41 LITTLE Ex(a) N Peak 6 a - 7 a, 6 6.5 A,L 1
AXE LINK p-7p
Midday 9a-2p 6.5 A,L 1
N 44 Ex(a) N Midday 10 a - 5 p 6.5 A,L 1
CLEVELAND
COUNTY
N 52 CAMPUS Lo N Peak 8 a - 10 a, 8 A,L 1
LOOP 2p-4p
Midday 10 a - 2 p 8 A,L 1
N 42 RESEARCH Lo Y Peak 8 a - 10 a, 6 A,L 1
SHUTTLE 2p-4p
Midday 10 a - 2 p 6 A,L 1
(a) Passengers in minority tracts have access to vehicles at
regularly scheduled stops.
Lo= Local Y= Yes A= Air Conditioning Equipped
Service
Ex= Express N= No L= Wheelchair Lift Equipped
Service
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EQUITY EVALUATION OF SERVICE AND FARE CHANGES
The following text details impacts on minority and low-income populations of any
significant service and fare changes since the previous report was submitted.
Changes in Service Features
CART participated in a needs assessment in 2003. Input was given from citizens and
agencies throughout the city of Norman. From that assessment, CART added numerous
services from 2004-2006, and has added those listed below since.
In January 2007, CART started twice weekly service from Norman into the rural Cleveland
County communities of Lexington and Noble. The bus brings the rural passengers into the
transfer station, where all CART routes originate and terminate; allowing passengers the
ability to transfer to other routes or continue on the bus the Social Security
Administration office in Moore, Oklahoma. The SSA office in Moore is the only SSA office
in Cleveland County.
In October of 2008, CART started a twice a week service into the east Norman community
of Little Axe. The route brought passengers to and from the transfer station three times
per day.
The CART Transportation Operations Center opened in November of 2008. The state of
the art operations and maintenance facility was built on land already serviced by the
Research Shuttle (starting operation in 2005), and a fully accessible shelter was added to
the location to better serve bus passengers.
The Little Axe route was altered in October of 2009, to a five day per week service, with
four trips per day. Each run is timed to meet up with the Sooner Express route between
Norman and Oklahoma City. The altered route was titled the Little Axe Link, as it allows
express route commuters the ability to link to the express route to Oklahoma City.
In November of 2009, CART, utilizing funding available through JARC and the City of
Norman, was able to start a new route serving northwest Norman. The West Norman Link
was essential due to the opening of the Norman Regional Hospital Healthplex located in
that region of the city. Redbud Gardens, a HUD funded section eight housing complex is
also located along the new route. This area was previously over two miles to the closest
transit route.
CART, the University of Oklahoma, and the City of Norman are committed to ensuring
access to bus routes. In 2007, CART developed the ―20-most Inaccessible Stops‖ list for
the city. The city has updated accessibility features at 18 of those 20 stops and has
applied for New Freedom funding to remediate the remaining stops and other areas
needing to be accessible in order to get to the bus stop. Through the bus stop
accessibility program, CART and the city have set new policy for transit expansion to
ensure all new stops are made accessible before new routes start. Before the West
Norman Link started service in November of 2009, all 12 new stops along the route were
made accessible by adding needed curb cuts, leadwalks, and improved sidewalks.
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