Leading and Motivating Our
Most Important Resource
2007 ACMA Winter Conference
Dr. La Verne P. Diggs
Becker-Diggs & Associates
Leading
Leadership…
“The only definition of a leader is someone
who has followers.” Peter Drucker
“Leadership is influence—nothing more,
nothing less.” John C. Maxwell
“ Leadership is a function of knowing yourself,
having a vision that is well communicated,
building trust among colleagues, and taking
effective action to realize your own leadership
potential.” Warren Bennis 2
LEADING/MANAGING
Management Leadership
Planning Model the Way
Organizing Inspire a Shared
Motivating Vision
Controlling and Challenge the Process
Monitoring Enable Others to Act
Encourage the Heart
3
LEADERSHIP
Model the Way
Model the behavior expected of others
Share your values
Lead From What You Believe
Words and Deeds Must Be Consistent
4
LEADERSHIP
Inspire a Shared Vision
Be confident in your ability to make
extraordinary things happen
Have the desire to make something
happen
People will not follow until they accept a
vision as their own
5
LEADERSHIP
Challenge the Process
Change from the status quo
Search for opportunities to innovate,
grow, and improve
6
LEADERSHIP
Enable Others to Act
Foster collaboration and build trust
Frequently use “we” instead of “I” when
discussing organizational accomplishments
Make it possible for others to do good
work
7
LEADERSHIP
Encourage the Heart
Show appreciation for people’s
contribution and create a culture of
celebration
Build a strong sense of collective identity
and community spirit
8
Legal and Ethical Behavior
Does the behavior or result…
comply with all applicable laws,
regulations, and government codes?
comply with all organizational standards of
ethical behavior?
comply with professional standards of
ethical behavior?
9
CASE STUDIES/DISCUSSION
Application of the concepts:
The Ethical Dilemma
10