COMMON GOALS'

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					COMMON
GOALS’                                2011
This Unified Technology Research and Development Strategic Agenda
describes the people, the processes and the technologies required in an   Unified
ICT based economy. It defines the purpose of our consortium in meeting    Strategic
the ICT goals of our economy. Further information can be found at
www.unifiedrd.net.                                                        Agenda
                                                                                             UNIFIEDRD.NET   2
                                                                                            ‘COMMON GOALS’

                         UNIFIED TECHNOLOGY RESEARCH AND DEVELOPMENT

                                              Strategic Agenda

ABOUT US

We are a Kenyan registered consortium company working among emerging market economies to
develop synergy through technology ideas that advocate for collaboration in fields that promote socio-
economic development. Unified Technology R&D consortium creates opportunities for different
investments to meet the needs of our communities through technology research and development. We
create partnerships between communities in need with companies that have researched and developed
creative solutions that are needed to improve quality of life.

 We aim to create partnerships between governments, the private sector and our communities to
research and develop such areas of common interest as good governance, economic growth, security
and community development. We also help create policies in government to ensure that international
security standards are met when solutions are adopted. This helps to foster compliance with the needs
of our communities. We work with private companies, community organizations, NGOs, individuals and
Governments to adapt to the use of technology in solving everyday problems.

The use of technology to enhance quality of life is advocated in ways that are meaningful to
communities, reasonable to governments and profitable to our investor partners. In Kenya for example,
we are doing research on affordable housing on behalf of the Kibera community board and the Youth
Vocational Training and Empowerment Centre (YOVTEC). Located in Nairobi, Kibera is one of the largest
slum settlements in the world. YOVTEC and Unified Technology Research and Development are working
on creating partnerships with the government, the private sector and the community to come up with
affordable housing solutions replicable especially among the emerging market economies.



                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


            Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


           Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


           Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                            ‘COMMON GOALS’

We are also working with Governments to improve governance through communication and
collaboration using technologies like the Central Command and Control system, the Incident Command
System and other telecommunication technologies researched and developed within our working group.
We have developed expertise in network security, disaster recovery planning and business continuity.
We have adopted international standards in technology research and development such as the 2008 EU
emobility strategic applications agenda as a guide to our work plan. This is an excellent guide to mobile
and wireless communications, services, applications, health, inclusion, transport, Environment and
future internet.

Unified Technology Research and Development is currently developing a capacity to venture into the
field of infrastructure development such as road and rail construction. This is because a robust road and
rail infrastructure is basic to the success of our partnerships. Security must include the design and
implementation of a scalable transport infrastructure.

                          UNIFIED TECHNOLOGY RESEARCH AND DEVELOPMENT

1.0 BACKGROUND

1.1 In the global market economy, more nations are now joining the category called the emerging group
of nations. These are developing countries that are neither least developed countries, nor of the newly
industrialized countries. In the 2008 Emerging Economy report, the center for knowledge societies
defines Emerging economies as those “regions of the world that are experiencing rapid informalization
under conditions of limited or partial industrialization”. It appears that that emerging markets lie at the
intersection of non-traditional user behavior, the rise of new user groups and community adoption of
products and services, and innovations in product technologies and platforms. These nations are
following in the footsteps of the newly industrialized countries that are now enjoying an increasing role
in the world economy and on political platforms.



                                    Unified Technology Research & Development


                                        www.Unifiedrd.net ‘Common Goals’


                                                  Nairobi, Kenya.


            Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


           Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


          Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                            ‘COMMON GOALS’

1.2 Unified Technology Research and Development forms part of the large number of research works
that are in progress particularly at leading universities and business schools to study and understand
various key aspects of emerging markets as contributed by developments in telecommunication,
infrastructure, supply chain management, governance and general economic prosperity.

1.3 Newly industrialized countries are emerging markets whose economies have not yet reached first
world status but have in a macroeconomic sense , outpaced their developing counterparts. The FTSE
Group distinguishes between advanced and secondary emerging on the basis of their national income
and development of their market infrastructure. The advanced Emerging markets are classified as such
because they are upper middle income GNI countries with advanced market infrastructures or high
income GNI countries with lesser developed market infrastructures.

1.4 The “advanced Emerging markets” are Brazil, Poland, Hungary, South Africa, Mexico, and Taiwan.
The “Secondary Emerging Markets” include some upper middle, Lower Middle GNI countries with
reasonable market infrastructures and significant size and some upper middle income GNI countries
with lesser developed market infrastructures. The secondary Emerging markets are: Chile, India,
Pakistan, Thailand, Indonesia, Peru, Turkey, Malaysia, Philippines, and UAE.

1.5 The pre-emerging markets are the smaller less developed – yet investible – equity markets of the
developing world. These are the upcoming frontier markets that are expected to graduate to emerging
market status over time, in that the market capitalization will increase as a percentage of GDP, and that
liquidity of the markets will gradually improve. Unified Technology Research and Development does
research and develops synergy between communities, governments and investors in the key sectors
that are set to help these economies raise their economic and social profiles. The sectors are
telecommunications, infrastructure development, banking, affordable housing and healthcare provision.




                                      TELECOMMUNICATIONS AND ICT
                                    Unified Technology Research & Development


                                        www.Unifiedrd.net ‘Common Goals’


                                                  Nairobi, Kenya.


            Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


           Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


          Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   5
                                                                                           ‘COMMON GOALS’

PROPOSAL: To advocate for the creation of knowledge based economies by promoting efficient,
sustainable and effective telecommunications initiatives through Technology Research and
Development.

Introduction

The emerging information and knowledge age and the accompanying technological revolution
are heralding a new economic and social order characterized by the development and
exploitation of information and communication technologies (ICT) within all spheres of human
endeavor. This era is giving rise to the emergence of information and knowledge based
economies with traditional economic, industrial and commercial activities being made more
efficient and productive by incorporating knowledge driven processes.

The knowledge and information economy has emerged as a new source for creation of quality
jobs, wealth generation and redistribution, rapid economic development and prosperity as well
as a means for facilitating competitiveness. With the emerging information age, information
and communication technologies are seen by a number of countries as critical for achieving
progress in economic and social development. These technologies are offering developing
countries a window of opportunity to leap-frog the key stages of industrialization and transform
their agriculture dominated economies into service-sector driven, high value-added information
and knowledge based economies that can compete in the global village.

Nuclear power Pakistan, as our example, has witnessed a phenomenal growth in its telecom
industry. The government has mandated that a certain percentage of gross revenue generated
by all telecom service providers be allocated to development and research of information and
communication technologies with the vision to transform Pakistan’s economy into a knowledge
based economy by promoting efficient , sustainable and effective ICT initiatives through
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   6
                                                                                           ‘COMMON GOALS’

synergic development of industrial and academic resources. To achieve this vision National ICT
R&D fund has been created. The following goals are pursued:

      Cultivation of industry – academia partnership by funding concrete development and
       research initiatives.

      Enhancement of the national ICT related human resource development capacity
       building and R&D capabilities in the country and promoting of ICT related educational
       programs and activities.

      Making the country an attractive destination for service oriented and research and
       development related outsourced jobs.

      Using ICT as a tool for wealth creation and upward mobility for economically challenged
       groups of citizens and spreading the ICT activities on a true national level.

FUNDING

Financial support for the National ICT R&D fund company is provided by the national
Government and the relevant licensees operating in the telecommunications and ICT domain
including the following:

              Fixed line operators

              Cellular operators

              Data service providers
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                              ‘COMMON GOALS’

The following are proposed R&D themes

   1. Design and development of innovative services and management systems for the next
      generation telecom networks.

   2. Leverage ICT to:

         I.       Develop scalable and sustainable solutions to deliver international quality
                  education

        II.       Enhance security for all citizens

       III.       Improve productivity and quality products in SME

       IV.        Improve productivity and quality of products in agriculture

        V.        Develop scalable and sustainable solutions to deliver a minimum level of health
                  care to all citizens

       VI.        Design and develop cost effective and sustainable energy production and
                  distribution systems.

Unified Technology Research and Development has been created to also pursue these goals
and more among emerging economies. We have built partnerships with technology service
providers in the areas of Government Central Command and Control (CENTCOM), business
continuity and Disaster Recovery Planning, Youth Empowerment, Security and Emobility.


                                     Unified Technology Research & Development


                                         www.Unifiedrd.net ‘Common Goals’


                                                   Nairobi, Kenya.


              Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


        Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                              UNIFIEDRD.NET   8
                                                                                             ‘COMMON GOALS’

We research and develop unique ICT environments under severer constraints during
emergencies and when connectivity is unreliable and users are spread over long distances. Our
partners have been able to deliver systems that have been tested in serious emergencies.

These experiences are relied upon to recommend solutions such as the development of
Emergency Operation Centers to prepare for and to deal with disasters in developing and
emerging economies like Kenya where we are based.

We specialize in proving Incident Command Systems custom built to meet varying needs as
requested by our partners. We also discuss the need for business continuity planning and
develop solutions for SME’s. We research Central Command and Control on behalf of partner
governments in collaboration with internationally recognized and experienced technology
service providers. In Disaster recovery planning, we run through best practices scenarios such
as in Katrina, 911, the earthquakes in China and Haiti etc.

We are a stakeholder in the success of our partner governments in the emerging market
economies. We research technologies that will improve areas such as the provision of quality
healthcare to our communities.

Through synergy in education, research and development, Unified Technology Research and
Development is seeking to improve on the technologies that are in use among emerging market
economies by partnering with successful investors, organizing communities and advocating in
government.

E-MOBILITY



                                    Unified Technology Research & Development


                                        www.Unifiedrd.net ‘Common Goals’


                                                  Nairobi, Kenya.


             Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   9
                                                                                           ‘COMMON GOALS’

Intelligent Networking (IN) is the Provision of additional user applications and service features
to the normal ICT systems in ways that add value to the conventional telecommunication
networks. This is done through concepts, standards and technologies. In the 1950s, insufficient
network technology stunted the possibilities offered by computer systems. The programming of
early computers was very difficult because of low level instructions and primitive user
interfaces. Computers were used much like calculators to read papers with holes on them to
calculate scientific data and present them on the screen. The computers could not use the
analog telephone connections.

By the 1970s Improvements were made to develop time sharing operating systems that
allowed computers to communicate with instrumentation devices in manufacturing. The use of
telecommunication networks became possible through the development of digital packet
signaling modems. Communication lines were always dropping leading to unreliability between
network points. At the same time transaction processing used in the banking was introduced. A
remote office computer acting as a client sent requests to another computer acting as a (TP)
server in the main office via the communication network. The TP responded with low delay
responses. These computer systems need to serve the real-time queries and give responses to
thousands of locations worldwide.

There was a need for communication over long distances via a readily available technology that
would be cheaper and more reliable. Switches evolved to intelligently initiate and set-up calls
using information stored in them. Subscriber data, information about how to provide the
limited functions available at the time, and implicit network information were all contained in
each switch. New capabilities could be squeezed in. This evolution was supported by a market
base for the newer services. Intelligent routing was squeezed in to improve long distance
connectivity.

                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   10
                                                                                           ‘COMMON GOALS’

There was a demand for the integration of data and a more service driven concept. The
integrated Services Digital Network concept was introduced. One channel could be used for
speech while another channel could be used for data. Combined, the channels could be used to
transmit compressed real-time video. However, the large analog networks stunted the growth
of digital channels. They could only be replaced slowly. Derivative technologies such as office
automation had also not grown to a level where they demanded telecommunication services
much beyond classical interconnectivity.

The efforts to put more and more new service capabilities onto the switching systems resulted
in more information being placed on switches. The cost of computer technology became lower
with increase in their use in the office through computers being embedded in faxes, portable
phones, etc and in the management of intelligent control of networks. The computer
technology breakthrough was facilitated by the introduction of open computer platforms (UNIX
and personal Computer, PCs), the fast reduction of Cost in computing and the networking of
PCs, minicomputers and mainframes. The PCs provided a general platform for digital customer
premises equipment capable of communicating over local area networks and Public Networks.
This, in conjunction, with the lowering of transmission and interconnection service costs,
resulted in an exponential growth in the demand for newer and more flexible
telecommunication services. Demand for new services drove the telecommunication service
business.

Whoever offered a new idea thrived. This led to customers being more aware of what
technology provided and demanded that telecommunications meet their new requirements for
services.

Today the demand for user requirements must be met cost effectively and in shorter time
frames. The demand for more customer based services will always increase. The intelligent
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   11
                                                                                           ‘COMMON GOALS’

network is architecture capable of integrating all the telecommunication services needed by the
user in a flexible way. Users will require more advanced digital telephony service integrated
with high speed data transfer. Broadband infrastructure will make it possible to introduce
advanced value added, mobile and media services.

New telecommunication systems such as UMTS (Universal Telecommunication System)
intended to be an international standard for global telecommunication system developed as a
3G platform to integrate several second generation systems including GSM and PCN. This new
system was researched by an EU consortium. This new generation is based on application and
service oriented technology that supports on-demand transmission capacity up to 2Mbps in
various radio environments. The ultimate goal is to provide seamless end-to-end services to the
user by using a combination of fixed and wireless/mobile access technologies, where a mobile
phone could be used at home, office and elsewhere.

UMTS is a very advanced telecommunications system that supports global mobility and
Intelligent Network Services. Mobile Broadband System supporting bit rates of up to 34Mbps is
also available. The architectures of these networks will require more research on how control
of mobility and intelligence will be distributed over the network. Media based services such as
interactive real-time video and multimedia TV, video on demand for banking; shopping and
leisure, electronic press and publishing are now being supported. The technological
requirements for these services are cost effective broadband transmission and access
technologies, flexible computer based management and control of services and networks,
switching and service applications and support mobility. The broadband transmission and
switching technology is maturing and will provide a cost effective platform for service provision.
When the customer access is available, interactive business and consumer services based on
internet video and multimedia are possible. Modern telecommunications structures of
protocols, application technology and resource management will need to be developed. This is
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   12
                                                                                           ‘COMMON GOALS’

why the cellular radio networks and mobility technology are being researched and developed.
Broadband transmission and switching must mature to provide a cost effective platform for
service provision. This is eMobility.

Signaling enables stored program control exchanges, network databases and other ‘intelligent’
nodes of the network to exchange messages related to call setup, supervision, connection, and
control and termination information. Signaling also takes care of the information needed for
distributed Application processing (inter-process query/response or user-to-user data) and
network management information. Switching technology can now handle congestion control
and overload control through alternative routing and capacity expansion when a heavy load is
detected. With congestion is meant generally, shortage of resources, which is caused by an
excessive amount of load, or a failure that reduces the installed capacity of a network element.
This includes capabilities for sending congestion and overload indications to the adjacent
exchanges or traffic sources. Application protocols and procedures monitor, coordinate, and
control all the network resource to make communication possible.

Signaling networks consist of signaling points and signaling links connecting the signaling points
together. Signaling points that transfer messages from one signaling link to another at Level 3 is
said to be a signaling transfer point. Signaling points can also provide functions higher than
level 3. When a signaling point has an STP capability and also provides level 4 functions are said
to have integrated STP functionality. These links and points can be combined in many different
ways to form a signaling network. These links must have backup to meet stringent uptime
standards. The worldwide signaling network is intended to be structured into two functionally
independent levels the national and international levels. This allows numbering plans network
management of the international and the different national network to be independent of one
another. A signaling point can be a national signaling point, an international signaling point, or

                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                             UNIFIEDRD.NET   13
                                                                                            ‘COMMON GOALS’

both. If it serves both, it is identified by a specific signaling point code in each of the signaling
networks.




Telecommunications management Network (TMN) is a generic, management-oriented
architecture intended to be used for all kinds of management services. According to the CCITT
M.3000 series standards, it is intended to meet several purposes: several network systems and
devices, digital and analog transmission systems, circuit - and packet switched data networks,
public exchanges and PABX (Private Access Branch Exchange). TMN is intended to support
different management based areas: Performance management, fault management,
configuration management, accounting management, security management. When TMN
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


           Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   14
                                                                                           ‘COMMON GOALS’

architecture is designed, these aspects are considered: functionality, network management
information, and the physical architecture. Each of them studies the network architecture from
different aspects.

These different aspects assist the functionality of TMN to create:

      The ability to exchange management information across the boundary between the
       telecommunications environment and the TMN environment
      The ability to convert management information from one format to another so that
       management flowing within the TMN environment has a consistent nature
      The ability to transfer management information between locations within the TMN
       environment
      The ability to analyze and react appropriately to management information.
      The ability to manipulate management information into a form which is useful and/or
       meaningful to the management information user
      The ability to deliver management information to the management information user
       and to present it with appropriate representation
      The ability to ensure secure access to management information by authorized
       management information users.

As Thomas L Friedman, author of The World is flat, puts it, “The more we connect everyone
through common communication Standards and then, on top of those protocols, connect more
and more people through standardized business processes the easier It is to chop up work and
send pieces of it to be done anywhere in the world. This increases productivity and enables a
whole digital Ecosystem to collaborate better, cheaper and faster – and the more energy
employees have to concentrate on the high-touch, high value-Add, customized innovation or
service that differentiates one company from another.”
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   15
                                                                                           ‘COMMON GOALS’

However, according to British Telecom (BT) “the explosion in the multiplicity of
communications channels often results in added complexity that undermines the potential
benefits of an always-on, increasingly connected, global business environment. Productivity can
suffer due to the difficulties associated with contacting people via multiple communications
channels and the inability of existing infrastructure to effectively encourage and facilitate
collaborative working. The phenomenon of sending multiple message versions in the hope
(Unified Communication) of ensuring contact overburdens IT infrastructure and can
compromise effective data storage compliance obligations. While at the same time, an
individual’s productivity, work/life balance and job satisfaction can be diminished due to the
stress of handling, managing and responding to an increasingly onerous communications
environment. Developments that can simplify or eradicate the unwanted complexity of
modern communications are increasingly regarded as a source of competitive advantage. By
simplifying and rationalizing communication and collaboration resources, organizations can
directly translate the seamless interaction of multiple communication channels into increased
business agility, improved collaborative working capabilities, and a more rapid response to
changing market conditions. Solutions need to simplify the user experience, encourage
collaboration and for the enterprise, provide a more cost-effective, controllable and value-
added communications environment.” BT white paper: Unified Communication 2006.

Intelligent Network standards require that that ICT environment be controlled by the network
operator, the service provider or the customer himself. The network should allow the inclusion
of additional capabilities to facilitate provisioning of service, independent of the service or
network implementation in a multi-vendor environment. Service implementation
independence allows service providers to define their own services independent of service
specific developments by equipment vendors. Network implementation independence allows
network and service operators to allocate functionality and resources within their networks and
to efficiently manage their networks independent of network implementation specific
developments by equipment vendors. A flexible backbone allows for flexibility in the
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                            UNIFIEDRD.NET   16
                                                                                           ‘COMMON GOALS’

provisioning of new user requirements while allowing for effective change management when
equipment upgrades are required. The basic idea of IN has been that it facilitates the
provisioning of services independently from the telecommunications networks and
equipment vendors. So, the IN acts as a distributing and centralizing framework of the
telecommunications services. With this framework, it is possible to introduce advanced
customer oriented services rapidly and cost effectively. The Intelligent Network differentiates
the user, the network and the service from each other. This allows for eMobility.

Wireless technologies have experienced major cycles of development in the past twenty years
or so. The introduction of digital transmission schemes e.g. in GSM, the numerous attempts to
drastically improve the capacity for voice traffic by introducing CDMA to cellular systems, the
migration of voice oriented cellular systems to mobile internet for consumer markets in the
case of 3G cellular are just a few examples of such development. Good architecture takes care
of topology concerns in terms of link capacity. There is also an increasing focus towards more
decentralized radio access network control. User expectations are increasingly requiring radio
spectrum sharing, network self-organization, local optimizing techniques, improved energy
efficiency, intelligent resource management, and user scheduling etc. Market leaders must also
focus on the future of the internet. As the networks will become more dynamic and aware of
their surroundings, all content exchanged in the Internet is expected to become dynamic as
well. Under such a setting, server based information acquisition will become very inefficient
and user co-operation and information exchange will become more attractive.

Partially related to dynamics in the network utilization, centralized network control in general
needs to be gradually replaced by intelligent context aware network control. This is often called
cognitive networking which is a concept where, radio, network and available computation as
well as power resources are utilized in the most efficient way in a dynamic network
environment. The concept of opportunism should also cover the utilization of spatial domain,
user location and context information, co-existence of several access technologies, knowledge
of channel statistical behavior and traffic pattern that includes long-term monitoring and


                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                             UNIFIEDRD.NET   17
                                                                                            ‘COMMON GOALS’

prediction, network topology awareness in mobile device, and so forth. This is recommended
by the EU broadband strategy.

The EU broadband strategy anticipates major growth in wireless business mainly at emerging
markets in China, India, Africa, and South-America. This does not only open new markets for
promising technologies, but also brings forth newer technological challenges and opportunities.
The need in these market economies is for relatively inexpensive, easily accessible,
diversified, and expandable communication services, ranging from basic voice and data
services to more content-rich multimedia and broadcasting optimized for the masses. The
network set-up should be as simple as “plug and play” procedure that allows a flexible
network topology, spectrum usage, co-existence of technologies. Also, the data rate
requirements are very diverse depending on the type of services needed. Both CAPEX and OPEX
should be low, meaning e.g. auto/self everything, very high energy efficiency in a very flexible
wireless network. This may open up a new paradigm in the development of wireless systems
relatively soon. Management schemes must be sought. The cross-layer optimization methods
are not yet well understood and need careful studies before they can be successfully applied to
the evolution of future networks. All these need careful investigations from the scientific
community before they can be used as powerful tools for future wireless network design.

Some Intelligent Network architecture specifications are:

      Extensive use of information processing techniques;
      efficient use of network resources;
      modularization and reusability of network functions;
      integrated service creations and implementation by means of the modularized reusable
       network functions;
      flexible allocation of network functions to physical entities;
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      portability of network functions among physical entities;
      standardized communication between network functions via service independent
       interfaces;
      service subscriber 1) control of some subscriber-specific service attributes;
      service user 2) control of some user-specific service attributes;
      Standardized management of service logic.

The need for higher data throughputs, driven by the high bandwidth demands of a
continuously increasing number of multimedia applications, will continue to increase in
future wireless networks. Those are enablers for future wireless entertainment, intelligent
transport systems, telemedicine, emergency and safety/security applications and more.
Communication and collaboration efficiency has a great effect on all segments of the value
stream. IP and web based applications have had a major effect on almost all elements of the
value stream. There is great value in integrated communication management. new capabilities
include: presence, instant messaging (IM),enhanced conferencing (voice, video, and
Web),collaborative workspaces, social networks, Web portals, pervasive IP networks (wired
and wireless),multimedia IP endpoints (wired and wireless),speech recognition, voice over IP
(VOIP)and Session Initiation Protocol (SIP), with software application control of all of these
elements.

Can Unified Communication (UC) be integrated with eMobility in an IN architecture?

Yes. Unified Communication means communications integrated to optimize business processes.
Most major communication system suppliers offer interfaces and toolkits to make this possible,
and most are also forming alliances with other leaders in the desktop software and enterprise
applications industry segments. UC applications attack major communication bottlenecks or
"hot spots" in business processes by:
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                                                                                           ‘COMMON GOALS’

      Eliminating queues and queue-related delay.
      Delivering information more effectively, often with self-service methods.
      Facilitating information sharing and resulting decisions and actions.

       Five applications of these technologies are emerging as the core of the UC market:

      Contact Management - Improved management of access to people and resources by
       both external customers and internal enterprise employees; supported by profiles, rules
       and enterprise information coordinated across contact channels.
      Seamless Information for Mobile Personnel - Delivery of information to and collection
       of information from enterprise personnel who are usually mobile, in a way that removes
       barriers to productivity and accelerates business processes.
      Resource Identification/Problem Resolution - Improved and accelerated location of and
       access to resources throughout the value chain including suppliers and partners) as
       required for problem resolution, and support of the communications needed to
       complete the resolution.
       Collaboration Acceleration - Support for acceleration and improvement in collaborative
       tasks, usually performed by teams of people, whether contained within the enterprise
       or operating across enterprise boundaries.
      Job-specific Communication-enabled Portals-This is the combination of
       communications capability with enterprise information portals to improve job
       performance and to accelerate transaction completion.

These UC applications and more can be integrated within the IN architecture built around
emobility.




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Emobility Solutions

We have adopted the highly successful emobility EU coordination strategic application agenda
                       to formulate our own unified action points

EHealth and inclusion – to Support individuals and professionals via future mobile
applications to enhance healthcare delivery, clinical performance and lifestyle.

Kenya

Solution Example: The mobile phone as healthcare Service provision tool (M-health).

        Mobile services can have a massive impact on all aspects of healthcare, from delivering
        the information people need to lead a healthy lifestyle to making healthcare systems
        more efficient and responsive and providing 'in the home' and mobile healthcare
        technologies. Mobile technologies enable in particular new services that could lead to a
        dramatic change in health organizations and healthcare delivery practices in
        government. In the future mobile applications will lead to simpler, safer and more
        personalized care. Everyone will be able to monitor his/her own health status, with
        wearable, smart and portable connected devices, and to share the relevant data with
        health personnel and doctors who will be empowered with a view of health records
        across multiple sources. In ICT supported healthcare systems, Personal data security and
        location privacy are considered to be the most important future challenges. However
        enhancement of the main functionalities in terms of speed and data compression is also
        considered important. We are determined to create partnerships that will realize these
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                                                                                           ‘COMMON GOALS’

       possibilities within our communities. Considering the fact that healthcare systems are
       intended to be used by beginner or moderately computer literate users, it is of high
       importance to build a user-friendly platform reducing complexity through better design.
       Thus usability issues such as user friendliness, HCI and ergonomics to increase the
       functionality that users need is an important factor in the design of such systems.

These are some basic standards and requirements:

      Needed bandwidth;
      Tolerated delay;
      Minimum accepted quality;
      Security (integrity of data / secure authentication / privacy / QoS - availability of the
       System);
      Need for real-time operation;
      Main direction of data flow (uplink/downlink);
      Need for mobility (Is mobility needed? Where? At the patient site or at the specialist
       site?).

       Emobility in governance (E-governance) – using technology to improve security for all
       citizens
       Kenya
       Solution Example: Police Incident Command System (PICS) Central Command and
       Control (CENTCOM)

This solution aims to help transform every police station in Kenya into a command center
where incidents reported are logged into our incident command system solution that has a
capacity to transmit information electronically to a Central Emergency Operations Center. This
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                                                                                            ‘COMMON GOALS’

solution follows international ICT best practices in emergency management. It replaces the
current Occurrence books used in our police stations. The solution is simple, creative and user-
friendly. It is scalable, compatible and interoperable to third party products. This means that it
can be integrated with an enterprise communication and collaboration solution for the
government and even businesses and is functional across multiple jurisdictions and locations.
Overview
The Command Center is ultimately a center for information management and decision-making.
Its primary purpose is to gather and process all of the information required to plan for and
respond – quickly and effectively – to potential emergency incidents. Within the Command
Center, incoming messages must be gathered, categorized, processed, and displayed in order to
optimize decision-making. As messages arrive, the information flows to analysts – both
information technology specialists and Operation managers – who make the initial assessment
as to whether the information that has arrived is indeed an emergency incident. If and when
they determine that a disruption must be treated as an emergency incident, then the incident
must be posted to an Operations Log. With the incident established in the Operations Log, your
incident response gets underway with triage that determines the priority and type of response.
You must select the response and recovery plan most appropriate to that incident. In the event
that no plan for that incident or location has been prepared, a plan with similar types of
response activities can be activated and modified. This plan should provide the guidance you’ll
need to apply appropriate response personnel and resources. This system can be custom built
to work also for the business environment as part of Disaster Recovery Planning whereby the
operations manager is in this case a business manager.
Why the Kenya Police?
While the Police are making a great effort to reduce crime levels, we as ICT specialists must
volunteer our expertise to help them come up with better systems of reporting, information
storage and decision making. The police are in need of a simple system that can used to record,
store and distribute information that is better than the current occurrence books (OB) in use in
our police stations. During and after an incident is reported at a police station, we need a way
to verify what has happened. Our Operations Log should be the critical and complete resource
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                                                                                           ‘COMMON GOALS’

for a comprehensive understanding of what has been done and what needs to be done in order
to bring the incident to a successful conclusion. Inside the police station as a Command Center,
people are monitoring the management of the incident continually. Outside the Command
Center, there are several groups who need to be informed of the status of an ongoing incident.
These groups should be briefed periodically by a trained police communicator who will be
tasked to work with the Command Center to provide an effective, appropriate message to the
outside world. There are two main audiences for these briefings: the organizations tactical
group and the organizations public relations team. Working together, the tactical group and
public relations will craft the final messages that will leave the organization to be provided to
the general public as well as stakeholders or shareholders in the organization. This last, inside-
to-outside, information flow is instrumental in establishing and maintaining the credibility of
the organization to manage the emergency event. Timely, accurate information will go a long
way toward reassuring interested parties in the success of the organization’s mission that it will
indeed be able to assure continuity throughout the event
Communication Management
Our Incident Command System is able to provide:
   Two-way communications - a structured mechanism for receiving and sending information.
    Standard categorizations will be needed to route trouble reports to the appropriate
    specialist in the Command Center. The system will provide a means for employees
    (Officers), the public, and partners to notify the Command Center of any potential
    problems. Emergency managers should be able to centrally receive and evaluate this event
    information from both inside and outside the enterprise. The system should help manage
    this information in real-time and keep records of events as they unfold.
   Automated response and recovery checklists - for all of their major functions to ensure
    that the recovery is complete. The key is to put an automated checklist in the hands of the
    right person anywhere and everywhere in the organization. Make it easy for them to send
    the checklist results as data and make it easy for managers to see the progress in executive
    reports.

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                                                                                            ‘COMMON GOALS’

   Alert notifications - with a sophisticated message sorting and distribution capability so
    managers can track and log multiple and varied notifications and ensure that the right
    information gets to the right individual.

Central Command and Control (CENTCOM)
Our incident management system should help widely distributed incident managers triage
problems and track the deployment of resources, response teams, and other response
capabilities according to plan to resolve any incidents arising from a report. Once an incident
has been identified, the Command Center must be ready to receive alerts of further
developments and additional incidents across the enterprise. Once validated, the incidents
should be posted to a log or journal of all events.
Next, our Command Center team will want the ability to triage the event and activate response
and recovery plans or standard operating procedures in order to respond. This will require that
they be able to communicate in real-time with your response teams to deploy personnel,
software, analysis devices, and other hardware and then be able to track tasking and
performance of response teams and alternative supply allocations. The system should be able
to summarize this tracking information for real-time briefings to either executives or the press
concerning the organization’s progress on response and recovery. Our Command Center will be
able to manage the flow of new, dynamic, spontaneous information more effectively using our
information system solution. In this example, we have custom built our solution for the Kenya
Police as our target agency. This solution can also be custom built to function in a business
environment simply as an incident command system.
Our information management system is able to provide:
   Response and Recovery Checklists - display an automated checklist for response and
    recovery procedures to track implementation and completion.
   Triage - send and receive incident messages and capture, store, assign, sort, and track them
    in a way that ensures they get to the right person, i.e. the one responsible for initial triage
    and response. Managers should be able to review message lists as they come in and go out
    of the Command Center.
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                                                                                           ‘COMMON GOALS’

   Business Continuity Plan tracking and monitoring - store, implement, and track Business
    Continuity Plans. Managers will need to quickly determine which response and recovery
    plans to implement and then have a checklist to use to track the progress and completion of
    the plan. You will also want to be able to document the steps taken to implement the plan.
    The system should make this data accessible over the Internet or an Intranet and facilitate
    rapid reporting.
   Resource tracking - track personnel and other resources so that you know where they are
    deployed at any time. The system should provide an easy means of checking for availability
    of resources and as well as provide for rapid deployment. The deployments must be tracked
    and logged as they are deployed and re-deployed across the enterprise.
   Public Information and Executive Briefings - quick, vivid summaries, aggregating incident
    information into easy-to-understand reports. Regular updates to the public of your status
    and response actions will be essential.
   Redundant communications systems - a must for Command Centers. You will want a
    system that can use a number of communication alternatives such as telephones (wire,
    cellular or satellite), pagers, Internet/Intranet, LAN/WAN, packet radio, satellite
    communications, and video. In the event of communications failures you will need the
    ability to switch to alternative means (such as packet radio and satellite phones) while
    continuing to receive and send information.
   Management of diverse data elements - including threat assessments, status reports, event
    alerts, contingency plans, response plans, damage assessments, supplies, personnel and
    personnel certifications, phone numbers, recovery plans, event logs… to note just a few.

Coordination and Documentation
Business continuity planning efforts will require the completion and successful implementation
of response and recovery plans for all critical systems. Due diligence and cost recovery require
excellent documentation of all of the information received and the steps taken in response to
emergencies. Documentation of such things as incident logs, plans, response actions, use of

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                                                                                           ‘COMMON GOALS’

resources, costs incurred, and the timeline of activities are crucial when seeking cost recovery
and in any subsequent legal proceedings.
We will also want to be able to provide up-to-date reports to managers, the media, and other
stakeholders. Since during emergencies there is a lot going on, having good reports will be a
must.
The information management system is able to provide:
   Automated logging - documenting all incidents and the response to events. Automated
    response and recovery plans that provide a step-by-step process can produce a permanent
    record of the plan's implementation. Event logs are tracked the-who, what, where, and why
    of the incident. We automate as much of these as possible using standard categorizations,
    pick lists, and time stamps.
   Debriefing reports - should include executive reports for supervisors, media presentations
    and personnel changing shifts at the Command Center. The ability to automatically
    generate these reports will be invaluable in terms of saved time and be very valuable in a
    crisis atmosphere.
   Documentation - a complete audit-able trail for all steps in the response process. With the
    right management approach, Our Command Centers can be successful  saving our
    organizations time, money and aggravation every step of the way. With our solution, if an
    incident occurs in a business environment, your organization will have protected itself, its
    employees, and its shareholders from harm by assuring continuity of your enterprise. Being
    well prepared for disaster should make our organization prepared for any potential
    disruption to the continuity of your operations. Whether caused by an employee strike, a
    storm, a supply shortage, or dozens of other potential incidents, the incident information
    management principles and procedures described above are absolutely essential to the well
    being of our organizations. This is why we have customized this solution for our Police
    stations and in the end, for our government.

    E-mobility in environmental and climate change disaster recovery planning (Environment)
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                                                                                           ‘COMMON GOALS’


Kenya

Solution example - Business Emergency Operation Centre (BEOC) - Communication and
collaboration in disaster recovery planning

During an emergency such as an earthquake or even a famine, the government needs to track
specific supplies and equipment, collect data, share information and make strategic decisions.
Data gathered must be shared in ways that meet the needs of the mission at hand. The BEOC is
a way in which ICT can be used to instantly improve the way the government responds to any
future emergency in collaboration with the private sector and the international community. We
propose Grove and SharePoint for an effective incident command system (ICS) that is creative,
easy to install and is very user friendly.

Introduction

IT systems operating in a crisis environment are faced with a number of constraints not
commonly seen in typical day-to-day IT operations. This means that many common
technologies used to satisfy the major needs identified earlier are not effective in an emergency
environment. For example, information sharing within an organization is often done through
file shares and access is controlled with access control lists (ACLs) based on Active Directory®
users and groups. In an emergency, the government will most likely be collaborating with
groups like the Red Cross and individuals that don't have accounts in the government’s Active
Directory and who may not have connectivity to government file shares. We assume that in
Kenya’s situation, network connectivity and bandwidth are not guaranteed when the
government needs to deal with any emergency. In an emergency situation, with mass


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mobilization of resources and spotty power, organizations can't rely on having fast, reliable
connectivity.

Secondly, the Internet isn't always there. This may seem like a given in light of the previous
constraint, but it's important to highlight the potential frailty of an Internet uplink. While you
may have redundant hardware and fully meshed routing and ISPs may have the same, KPLC not
be able to restore power to our government IT infrastructure before backup generators run out
of fuel (assuming that the government itself does have a power backup system that can
function in a serious emergency like an earthquake that could knock out power supply).

Currently, the government considers its own organization's staff (civil service) as its user base.
Thus, identity provisioning and management systems, staffing levels, and general business
processes are designed with a relatively well-established number and range of scenarios in
mind. How can we be ready to bring in potentially hundreds of volunteers, contractors, and
various civilian and military governmental staff and the private sector into the government
information system in a rapid and secure way to respond to a disaster such a famine, an
earthquake or a flood?

Thirdly, People will need to access data using a variety of machines and connectivity scenarios,
Computers, configured in their own ways with their own sets of applications and software may
need to be used. How can we set up a system within six months that is interoperable across the
country?

Design Basics

We are able to use two Microsoft collaborative products, Groove and Windows® SharePoint®
Services (WSS)—plus the infrastructure products that support them, mainly Windows Server®
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2003 R2 and SQL Server™ to design our Kenyan system that is ideally suited for operating in the
constrained environment of an emergency situation. Groove and WSS complement each other
to satisfy our information collection and sharing needs. We look at the solution from the
bottom up, ensuring that everything from the physical plant to Active Directory are configured
in a way that allows these products to work optimally in an emergency. We require the
following:

   1) We need to select a building that has reliable physical security, ensure redundant power
      supply and eventually attach generators with sufficient fuel for long-term operations
      without grid-provided current. We need a machine room within the same facility that
      can run on generator power and that allows us to save fuel while keeping the machines
      properly cooled.
   2) Rather than a high-end quad-CPU server, we need a relatively basic dual-CPU system to
      increase power efficiency.
   3) We will provision local storage on the same computer running WSS to eliminate the
      need to power a storage area network (SAN), network attached storage (NAS), or other
      external chassis.
   4) We ensure that not only the servers but also workstations, projectors, and networking
      equipment are on an uninterruptible power supply (UPS).
   5) Because we need to ensure continuity of operations even in the event of a total power
      loss, the WSS environment is contained within an Active Directory forest completely
      separate from any primary Government Active Directory. This forest needs to be wholly
      contained within the physical plant I've described. Thus, even a complete citywide
      outage of power or network connectivity will not affect operations within the EOC.
   6) The EOC's Active Directory is based on Windows Server 2003 and uses a relatively
      simple single-forest, single-domain, single-site model. Two domain controllers (DCs)
      provide redundancy of directory services and each DC performs a system state backup
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      on a daily basis. These backups are replicated to both onsite storage and (assuming the
      network is available) to an offsite storage location elsewhere in the country.
   7) User objects need to be provisioned for permanent EOC staff members. These accounts
      are used solely for access to the SharePoint site and are not used for logon at the
      workstation. Each EOC workstation is dedicated to a particular EOC role, such as
      Operations Commander, Logistics Specialist, and so forth. Because the EOC is designed
      to operate around the clock, the people filling these roles will change throughout the
      day. These roles can be changed on a needs basis.
   8) We utilize a dedicated, non-registered suffix with all zone authority held by the DCs for
      DNS. The EOC is segmented from the rest of the government and from the Internet at
      large. In many ways, it more closely resembles the classical corporate network design of
      a border firewall—with limited ingress ports and translated internal address spaces—
      than the more open designs often found in higher education.
   9) Access to the SharePoint site from the Internet is restricted to HTTPS, and no other
      connectivity is allowed from the public Internet to the EOC network for security.

Building on basic Groove and SharePoint

SharePoint is the core of our EOC communication platform, providing an easy-to-use, full-
featured Web site for storing documents, contacts, and task lists. Because it's a Web-based
application, we can easily make its content available to anyone physically in the EOC building or
anywhere on the Internet (assuming we have network connectivity). What we can't do with
SharePoint is take the data offline, and that's where Groove comes in.

Groove provides key pieces of the overall ICS solution. Through its Mobile Workspace for
SharePoint, Groove allows us to take the entire SharePoint site and make it available offline.
Groove users synchronize the contents of the SharePoint site to their local computers and can
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then view, edit, and add to the site even if they don't have a network connection. When they
reconnect, the content is automatically synchronized back to SharePoint for the rest of the EOC
to use.

Using Groove forms, we can quickly and easily collect large amounts of data in any emergency
situation. After hurricane Katrina for example, Microsoft in collaboration with the government
there used Groove to track the location and health of thousands of evacuees and volunteers in
New Orleans. Users could take a Groove-equipped laptop to a site with no power or network
connectivity, collect as much information as battery power allowed, and then return to a place
with network connectivity. As soon as the Groove client reconnected back to the workspace, it
began synchronizing the data collected offline with all its peers. This is a tremendously powerful
capability because it allows us to rapidly integrate dispersed information into a single
distributed database.




                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                       Synchronizing Data through Groove and SharePoint

Groove forms are easily created and modified, but their most important capability during a
crisis is autonomous deployment. Once a user is provisioned into a Groove workspace, any
forms created or modified in that space are added automatically to their workspace during the
normal sync process. This allows us to react quickly to changing data collection needs on the fly
without having to expend any effort updating the clients For example, during Katrina, once
Microsoft learned of the problems people were having locating friends and family, they
modified evacuee data collection form to include a "Transferred to" field that allowed them to
provide much better intelligence on the location of anyone who had been through emergency
medical centers.

                                   Detailed Groove Design Elements

Our Groove deployment can consist of the EOC workstations themselves, laptops of some
permanent EOC staff, and machines that can control our wall-mounted displays for easy
analysis.

On the EOC workstations, Groove can be configured with role-based accounts and automatic
logon. As mentioned previously, EOC workstations are role-based so we have individual Groove
accounts set up on a per-role basis. In other words, we can separate Groove accounts for the
Incident Commander, Operations Commander, and Public Liaison roles etc, but not individual
per-user accounts for the people who fill these roles. This approach allows us to easily
transition work between shifts and to facilitate better collaboration, because whoever may be
filling a role at a given time fully assumes its identity. It also makes tracking easier, since all
events based on user names are represented by roles rather than individuals. For example,
when viewing a discussion board or chat transcript, postings will be identified by role, making it
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                           ‘COMMON GOALS’

easier for volunteers who don't know EOC staff members by name to understand. This
approach also helps avoid creating replication storms during shift-change operations when all
staff rotate out, which would require complete workspace synchronizations if we were using
per-user accounts.

The EOC would be able to utilize Groove Hosted Services to easily create and manage accounts
on its own. The Hosted Services interface allows us to import account information from Active
Directory or from Microsoft Excel® workbooks, making bulk account creation straightforward.
Given our requirement to operate in the complete absence of any external network
connectivity, we can create all of the accounts we need and activate Groove on each
workstation. This means we can continue using Groove even without any connectivity.

Two primary workspaces can be used in the EOC. The first is the Mobile Workspace for
SharePoint, which simply takes SharePoint offline and allows the synchronization of portal data
changes between Groove and SharePoint databases. The second is the more traditional type of
workspace, in which we have forms for collecting data. We can pre-provision workspaces with
forms used for tasks we know will be important in any emergency, such as tracking evacuees or
patients and tracking medical volunteers. As noted earlier, we can quickly update these forms
automatically as new needs crop up. One of the important features of Groove 2007 is its
integration with Microsoft Office InfoPath®, which will make form creation an even easier
process.

Detailed SharePoint Design Elements

The EOC SharePoint design is quite simple. We can use the basic Team Workspace template to
provide the standard portal toolset. The primary tools we use are the Document Library, Links,
and Contacts. Using Links and Contacts gives us an easy way to have shared favorites and
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                             ‘COMMON GOALS’

address books; in combination with Groove, we can have these data sources available offline as
well.

A custom page that was created using SharePoint for New Orleans to drive the wall-mounted
displays and show a list of major issues as they occur. To do this, Microsoft took a Custom List
tool and optimized it for the wall-mounted displays, which included removing borders, headers,
and tables to conserve screen space and adding a Meta tag to force the page to refresh every
15 seconds. Because with SharePoint any user can update this list through a Web browser, it
becomes simple for staff to post an alert to the wall-mounted displays.

SharePoint must be backed up using the Stsadm.exe backup and restore tool. Like the system
state data from a DC, this backup is replicated both to local storage and to an offsite location.
Because this backup can be easily restored to any Windows Server 2003 R2 system—even in a
drastic case where the EOC itself is destroyed, we can set up our operations using the same
toolset anywhere we can put a machine running Windows Server. With a few minutes of data
restoration and reconfiguration of the Groove Mobile Workspace, we'd be able to continue
using our existing set of tools and processes.

Conclusion

An EOC is a unique environment for most IT professionals. Many of the services often taken for
granted, such as high bandwidth and Internet connectivity cannot be relied on during an
emergency. Thus, the systems put in place to manage emergencies must be able to deal with
scenarios where connectivity may be spotty and users widely dispersed, but where it's more
crucial than ever to have secure, reliable access to data. By combining SharePoint and Groove,
Unified Technology Research and Development can build an EOC that's survivable and able to
come to the needs of the Government and the people of Nairobi even in the face of serious
                                    Unified Technology Research & Development


                                        www.Unifiedrd.net ‘Common Goals’


                                                  Nairobi, Kenya.


             Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                           ‘COMMON GOALS’

disasters. Open source software can also be used within the same facility as a knowledge
management technology.

Best Practices

In New Orleans, Microsoft worked with the government to manage more than 10,000
evacuees, volunteers and staff, we need to take into account such a scenario in our Kenyan set
up. We have studied their experience to come up with this proposal. A design image an
example of a finished EOC is attached.

Famine and drought are a major concern in Kenya. We propose to establish a Business
Emergency Operation Centre in Nairobi where the private sector, the international community,
aid agencies and the Kenyan government can work together in a disaster recovery planning and
response framework. Disasters impact all levels of economic development hence the need for a
unified approach. We call this a climate change initiative simply due to the fact that natural
disasters like famines are scientifically attributed to the same. It is simply a technological
solution to an existing problem.




         Microsoft’s Architecture of the New Orleans EOC Computing Environment




                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                  ‘COMMON GOALS’




                          Unified Technology Research & Development


                              www.Unifiedrd.net ‘Common Goals’


                                        Nairobi, Kenya.


  Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


 Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                           ‘COMMON GOALS’

                                           Interior of the EOC




Security and Business process outsourcing (BPO)

The service creation environment capability offered by the dynamic ecosystem of the
broadband intelligent networks enables effective service creation. Service creation
environments enable network and service providers to create new revenue-generating services
that are independent of equipment vendors' deployment schedules. The development of
mobility and higher interconnection bandwidth between network nodes play an essential role
in the changes of the networks and their services. With the use of optical fiber in the
transmission systems, bandwidth increases and customer expenses decrease.
Telecommunication networks are becoming multi-service networks providing advanced
                                  Unified Technology Research & Development


                                      www.Unifiedrd.net ‘Common Goals’


                                                Nairobi, Kenya.


          Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


        Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                           ‘COMMON GOALS’

services based on mobility and broadband in addition to the digital service. Optical fiber is a
flexible transmission media that can be several times reconfigured, because the bandwidth can
be increased only by changing the active devices that can use fiber. The physical raw bandwidth
provided by the optical fiber will be far beyond reach in the future. Optical fiber also provides
expenses that are almost independent of the bandwidth. The need for partnerships that can
provide more versatile service is obvious.

The Intelligent Network telecommunications structure will change the market areas. As
computer prices go down relative to the performance of the unit, the IN nodes will be mainly
based on computer architectures. The selling of hardware will not be the most important area
of business in telecommunications rather the selling of intelligent nodes, which consist of cost
effective standard hardware technology, but running a high-technology service oriented
software. So, software will probably become the largest area of business within
telecommunications. The service management area of the broadband IN will become an
important area of business to the service providers and operators. These things will change the
market views in computers and software. We expect half of all telephony traffic to be advanced
services.

The main part of the future data traffic will be produced by the LANs (Local Area Network)
where multimedia (e.g. video, voice and data integration) data is transmitted. Some of the
voice traffic today will move to multimedia traffic between workstations. The multimedia
services that are provided by the telecommunication networks called internationally ‘advanced
services’. The voice and data traffic will integrate together with the broadband services and
intelligent networks. However, the Advanced Services need broadband networks while the
mobile communications networks today do not provide enough bandwidth for these services.
That is why these services will be first introduced at the wireless telecommunication systems
and in radio technology after the demanded bandwidth resources are available.
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


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The main benefits of the IN architecture are the possibilities to improve the quantity, and to
develop new sources of revenue. This is particularly desirable in an environment with a high
penetration of available services per capita. For most environments, the IN will be a simulation
or basis for revenue generation, both the short and long term.

The most important trends in the area of business are the increased use of computers in
business and globalization of the markets. This means that use of telecommunication networks
will be growing a lot in the future within domestic markets and also a great deal within
international markets. The organizations need more and more services provided by
telecommunication networks such as the communication between subsidiaries. The
liberalization of telecommunication business in several countries will increase the life cycle of
services and decrease the price that is taken from the so called 'hardware' level service. The
formation of continental and intercontinental alliances, for example, in Europe has driven down
the prices of services in several countries.

The competition within telecommunication services will certainly increase. Services will
certainly increase. Service providers in the past introduced quite similar services, because the
rigid technology enabled just non-value added services and there were hardly any tools for
differentiation. Broadband switched transmission and access by ATM leave quite much
differentiation space for the services, and the value is transferred from the pure
interconnection to emobility, value added and media services.

The price of interconnectivity will decrease rapidly in the next couple of years. The same will
happen to every non value added telecommunication service. Broadband IN will make it
possible to create fast and effectively broadband services. In the future it seems that non-value
added services will become very cheap. The place of interconnection services will be filled by
the value added services. We are going to pay more for the contents or data inside the service
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


         Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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                                                                                             ‘COMMON GOALS’

than for the technology itself and the expenses that have accumulated in the technological
research and development.

The concept of Broadband IN will achieve some major goals:

Rapid service introduction – means ability for the operators to meet a market window, niche
market or to adapt to specific customer requirements. This is targeted for revenue growth.

Standard Interfaces - for the operator means multi-vendor capability. This goal is more related
to cost efficiency and high profit rather than revenue.

Flexible network architectures - allow operators to configure and develop their networks more
freely to meet market requirements, bypassing dominant vendors.

Integrated Management - Integrating the needs of the service management into a single logical
network management.

This offers a great opportunity for Business Process Outsourcing firms. There will be a need to
drive the industry by helping to create a framework for increase in revenues, new service
offerings, lower level of investments and a decrease in operational cost by integration. BPOs
will create quality jobs in system management and operation. There is a great need for
collaborative technology research and development for these goals to be met. We will need
people, processes and technologies to achieve our emobility strategy.

Security



                                     Unified Technology Research & Development


                                         www.Unifiedrd.net ‘Common Goals’


                                                   Nairobi, Kenya.


             Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


            Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


           Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


           Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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The opportunities offered by ICT come with a great burden of responsibility on the service
providers to meet legislative requirements of freedom of information and privacy. A great deal
of information will be stored in information systems requiring them to be used in civil litigation
for example. Computer print outs will need to be produced in court as evidence and ICT
managers will be called to testify before judges and committees. Stringent conditions must be
laid down concerning the admissibility of evidence deduced from computers. For example,
evidence will be admissible from a computerized system provided:

   (a) That the computer was used regularly to store or process information for the purposes
       of any activities regularly carried out by it;
   (b) That over that period there was regularly supplied to the computer in the ordinary
       course of those activities information of the kind contained in the statement or of the
       kind from which the information so contained is derived ;
   (c) That throughout the material part of that period the computer was operating properly
       or , if not , that any aspect in which it was not…was not such as to affect the production
       of the document or the accuracy of its contents ; and
   (d) That the information contained in the statement reproduces or is derived from the
       information supplied to the computer in the ordinary course of those activities.

       We will need to decide if any combination of computers (or any combination of
       combination of computers) will be considered as one computer so that the print out
       shall be admissible, and ‘computer’ to include ‘any device for storing and processing
       information’.
       BPOs will need to work with government and operators to research and develop the
       area of information system security to avoid harming users and to carefully tread the
       path of civil litigation. This will be healthy for the industry. Information security is key to
       the success of the industry. For example under what circumstances will we trust the
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


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         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


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   system analysts or managers of these systems and should they or should they not be
   called to testify in court cases? This will depend on the level complexity and advanced
   uses of computer systems in relation to the cases.

   Environmental Monitoring – Monitoring of environmental parameters through data
   collection, information dissemination, provision of access to knowledge data base and
   an efficient way of monitoring the environment for the general public.
   Communications networks and services can also contribute to more efficient resources
   management, waste disposal management and to efficient sanitation systems to help in
   planning.

   Energy Management - Current electricity management system waste large amounts of
   energy. Smart Grids offer an interesting solution to some of the challenges, as they
   would be able to detect and communicate problems and inefficiencies in the energy
   generation and distribution network and to accurately monitor consumption of energy
   in homes, via smart meters. The whole energy system would become more resilient to
   failures or natural disasters. The ICT sector is working, on the one hand, to be
   instrumental in preventing blackouts with their high associated costs for society, and on
   the other hand, to greatly reduce carbon emissions.

  The EU strategy focuses on the following areas through research and development:
 Monitoring environmental parameters, and providing the means to receive early
  warnings of air and water pollution, floods, fires, volcanoes eruptions, etc.
• Efficient energy and waste disposal management.

   In the EU example, Exchange of information and views has already started. This is
   followed by collaborative research and pilot trials, with stakeholders and professionals
                              Unified Technology Research & Development


                                  www.Unifiedrd.net ‘Common Goals’


                                            Nairobi, Kenya.


      Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


      Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


    Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


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from the energy and environmental monitoring sector helping to refine and improve the
list of priorities. This would help the communications sector to respond appropriately to
the needs of the energy and environmental monitoring sectors, expanding the use of
communications networks.

In addition, government policy and regulation related issues are addressed In order to
overcome potential obstacles to implementing innovative solutions. In particular,
standards and conventions are harmonized in order to allow the global deployment of
systems, e.g. spectrum in wireless communications. The protection of consumers and
businesses is vital; hence the issues of security and Privacy are addressed.
Transport: making information available, accessible, secure and transparent to
transport users
Mobile and wireless technologies can contribute to the sustainable development of
cities and facilitate national and international transportation. New approaches for
decongesting traffic and reducing the time needed to travel are under development
through the creation of intelligent transport systems. At the same time, users desire to
obtain as many services as possible during their travel to allow them to take advantage
of the time used when travelling. Some examples of such services include: location
based services, context-aware services, spare time applications, transportation-based
services, etc.

Solution example: Mobile office : workers on the move (in transport) will make use of
different communication, virtual, and ambient intelligent technologies that in an
integrated way, and through new applications and services, will allow users to feel in
their own personal office:


                           Unified Technology Research & Development


                               www.Unifiedrd.net ‘Common Goals’


                                         Nairobi, Kenya.


   Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


   Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


 Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


  Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
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     Workers on the move;
     New applications and services that allow access to the right information, at the right
      time , applying ambient intelligent and context aware technologies;
     Innovative, user-friendly and mobile-capable security for collaboration while
      meeting needs for integrity, authenticity and privacy;
     Knowledge management in media-rich working environments, including mobility
      and multi-mobility;
     Uninterrupted communication through heterogeneous networks.

Youth and Community Empowerment: leveraging Science, technology and Innovation
to address key socio-economic challenges through information management, job
creation and community empowerment. Through ICT R&D the economy is improved,
health and well being enhanced, competitive business and manufacturing sustained,
learning and cultural resources are shared.

Community empowerment centers can be established with an objective to develop
technologies and methodologies that make people learn more effectively and support
the acquisition of new skills. It can also aim to ensure the effective use and exploitation
of the cultural resources by developing technologies to make them available, usable and
re-usable regardless of their form, location, time sphere etc.

These empowerment centers will localize International cooperation in programs aimed
at supporting competitiveness and to jointly address, with other regions of the world,
issues of common interest and mutual benefit, thereby supporting also other local
policies (sustainable development, environmental protection, disaster response, peace
and security etc).

                              Unified Technology Research & Development


                                  www.Unifiedrd.net ‘Common Goals’


                                            Nairobi, Kenya.


      Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


     Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


    Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


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Kenya

Youth Vocational Training and Empowerment will be the main goal of these centers.
YOVTEC, our partner NGO recommends that the centers reach out to young men and
women (youth) of the age bracket 15 to 25, who will be trained in various technical skills
such as carpentry; joinery and fittings; masonry; welding; tailoring and; basic catering.
Those who have been victims of drug and substance abuse; sexual abuse; early
pregnancies; ex-convicts, acts of lawlessness, etc will be put through professional
counseling sessions, to facilitate their full rehabilitation into the society.

Knowledge management in the community empowerment centers:

Knowledge management in ICT is a concept system developed to aid knowledge users in
identifying, sharing, retrieving, and using knowledge they need. This is an IT
(Information Technology)-based system developed to support and enhance the
organizational processes of knowledge creation, storage/retrieval, transfer, and
application. It can be expanded as a concept system that supports the functions of
knowledge creation, construction, identification, capturing, acquisition, selection,
valuation, organization, linking, structuring, formalization, visualization, distribution,
retention, maintenance, refinement, evolution, accessing, search, and application.KMS
use a variety of technologies designed to enhance knowledge storage and knowledge
communication/transfer.
Knowledge management incorporates the use of the 'Wiki' which is a website or similar
online resource which allows users to add and edit content collectively and/or
collaboratively. Apart from Digital libraries, knowledge management tools like the wiki

                           Unified Technology Research & Development


                               www.Unifiedrd.net ‘Common Goals’


                                         Nairobi, Kenya.


   Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


   Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


 Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


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can be used to establish our community empowerment centers to provide access to
information regarding skill development and training, employment opportunities, ideas
from across the globe etc.

Community empowerment needs a knowledge strategy that identifies users, sources,
processes, storage strategy, knowledge, and links to knowledge for the KMS. This
includes:
 Integrated technical infrastructure including networks, databases/repositories,
    computers, software, and KMS experts;
 A common enterprise wide knowledge structure that is clearly articulated and easily
    understood;
 A clear goal and purpose for the KMS;
 The search, retrieval, and visualization functions of the KMS support easy knowledge
    use.

The Kenya National Council for Science and Technology (NCST) believes in the goals of
promoting collaborative solution based scientific research, Generating tangible products
and services to increase the Country’s competitiveness, Creating opportunities for new
technologies generation, transfer and adoption and Increasing application of research
findings and innovations for employment creation. This can be done through a unified
approach incorporating all industry stake holders.




                           Unified Technology Research & Development


                               www.Unifiedrd.net ‘Common Goals’


                                         Nairobi, Kenya.


   Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


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Governance

Executive leadership will be required to inform the political leaders on the role of science,
technology and engineering in development. Advice on science, technology and innovation
must be included routinely in policy making. A structure must be put into place with access to
information from international networks, local institutions, the public and the government to
account for investment in science, technology and innovation.

Successful implementation of science, technology, and innovation policy requires civil servants
with the capacity for policy analysis. Providing civil servants with training in technology
management, science policy, and foresight techniques can help integrate science, technology,
and innovation advice into decision making. Training diplomats and negotiators in science,
technology and engineering also can increase their ability to discuss technological issues in
international forums.

African countries have many opportunities to identify and implement strategic missions or
programs that promote growth through investments in infrastructure, technical training,
business incubation, and international trade. For example, regional administrators and mayors
can work with government, academia, industry, and civil society to design missions aimed at
improving the lives of their residents. Universities located in such regions and cities could play
key roles as centers of expertise, incubators of businesses, and overall sources of operational
outreach to support private and public sector activities. They could play key roles in transferring
technology to private firms.

Similar missions can be established in rural areas. These missions would be the organizing
framework for fostering institutional interactions that involve technological learning and
promotion of economies of scale.
                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


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This approach can help the international community isolate some critical elements that are
necessary when dealing with such diverse set of problems as conservation of forests, provision
of clean drinking water, and improving the condition of slum dwellers. In all these activities is
the integration of environmental considerations into development activities. Funding the
research, development and establishment such initiatives can be considered in the wider
context of development funding and the reforms in public procurement that stimulate
innovation, especially among small and medium-sized enterprises (SMEs).

Joining the global knowledge economy will require tapping into the skills of Kenyans who are
outside the country. These are some considerations:

-Finding a way of translating research into the economy through policy measures.

- Attracting expatriates to participate in the economy.

-Developing common objectives, fostering trust and adequately meeting the demands of
Kenyans abroad.

-Tapping into human resources and providing adequate opportunities for those who have
upgraded their education and skills abroad as an incentive to returning home.

Economic development is the process by which knowledge is applied to convert natural
resources in goods and services. These resources must also be conserved for sustainability.
Adaptive strategies will have to start with improved understanding of the natural resource
base. This will require us to improve our capacity for social learning especially so that we can
develop our rural economies beyond sustainable agriculture. Interaction between government,


                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


          Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                                       UNIFIEDRD.NET               49
                                                                                                      ‘COMMON GOALS’

business, academia and civil society spearheaded by champions. Policy must be developed
around systematic advice.




         CONTACT US

Ken Gumbe - Technology Analyst and Director General of Unified Technology R&D - Ken studied advanced Network Security
at the Northern Alberta Institute of Technology (NAIT), Edmonton, AB, Canada where he became certified as a Network Security
and Support Analyst. He has analyzed and ensured the operation of computer systems, their networks, and their software and
Hardware components; Diagramed and maintained system networks as well as monitored and reported performance issues
and architecture related problems. Prior to his studies in Canada, Ken worked for the United Nation's world Health Organization
in Sudan as a radio systems operator. He Planned, built and deployed a high frequency (HF) voice radio communication solution
using high frequency single sideband (HF SSB) transceivers for the remote and vast regions of southern Sudan. This was
implemented in a network of fixed, mobile (vehicle) and portable stations. Ken plans to eventually continue his education in the
direction of Justice and theology. He is an avid reader and now a writer. Ken is the international consultant for The Kenyan
based Youth Vocational Training and empowerment Centre (YOVTEC) and is also the President of North American based Faith
Foundation that discusses Christian faith values. Call Ken at (254)0732-533-386) email: ken@unifiedrd.net.




                                        Unified Technology Research & Development


                                             www.Unifiedrd.net ‘Common Goals’


                                                        Nairobi, Kenya.


              Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


              Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


            Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


             Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .
                                                                                             UNIFIEDRD.NET   50
                                                                                            ‘COMMON GOALS’


References: National Council for science and Technology (Kenya),ICT - Information and Communication
Technologies Research, EU, National Council for science and Technology (Kenya) emobility Coordination
Action Strategic Applications Agenda EU, IFIP IN '95 CONFERENCE Copenhagen 28.-31.8.1995 TUTORIAL
ON INTELLIGENT NETWORKS, THE NEW HARVEST, agricultural innovation in Africa, Calestous Juma.

                                                    NOTES




                                   Unified Technology Research & Development


                                       www.Unifiedrd.net ‘Common Goals’


                                                 Nairobi, Kenya.


           Telecommunications-ict consulting/infrastructure/ centcom/eoc/drp /ict management systems.


           Housing-slum upgrade/county administration/general housing & amenities/water and sanitation.


         Infrastructure-roads/rail/bridges/bypasses/public works / Community owned ICT networks/banking.


          Empowerment-education/ Gender/agriculture/ poverty reduction/climate change/ empowerment .

				
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