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MGHHOTLINE

07.15. 1

1







A PUBLICATION FOR EMPLOYEES AND STAFF OF THE MASSACHUSETTS GENERAL HOSPITAL







MGHers score visit

from Stanley Cup

stAff And pAtients had the opportunity on

July 11 to view the legendary trophy won last

month by the Boston Bruins: the Stanley Cup.

The cup, which weighs more than 30 pounds and

stands almost 3 feet high, made its way to floors

throughout the hospital during an on-site visit

arranged by Scott Waugh, PT, ATC, clinical director

of the MGH Sports Physical Therapy Service in

the Department of Orthopædic Surgery and

rehabilitation coordinator for the Bruins.

“Sharing the Stanley Cup was incredibly

gratifying,” says Waugh. “The smiles on the

children’s faces and the energy it created with the

staff made for an awesome experience for all.” CSPS CELEBRATION: From left, Barry O'Shaughnessy, director of Operating Room Materials, Lynne Dockser Cornell,

senior director of Perioperative Services Administration, Adel Afridi, director of Sterile Processing, and Slavin at the July 7

The trophy traveled by cart to many different

CSPS ribbon cutting





On the move

locations on campus, including staff areas and adult

and pediatric patient units.

“It was cool to see it here – and it was so

big!” says 8-year-old Tiffany Snipes, a MassGeneral

Hospital for Children patient on Ellison 18. “I think CSPS and ED first into new Lunder Building







A

the Bruins really deserve it.”

After the unit visits, hundreds of employees

After yeArs of planning and preparation, two departments – the Central Sterile Processing

lined up in the Bulfinch Tents for a photo with

and Supply (CSPS) Unit and the Sumner M. Redstone Emergency Department (ED) – celebrated

the trophy. To view the photos, access

their transition into new spaces in the Lunder Building with ribbon-cutting ceremonies. The CSPS

http://is.partners.org/hr/new_web/mgh/stanleycup.htm.

marked the completion of its weekend-long move from Gray 3 and White 4, while the ED event

served as a prelude to its expansion, which began July 11 and will occur in phases as its existing

A HAPPY FAN: 6-year-old Alexandra Pacher space on White and Ellison 1 is renovated over the next two years.

hugs the trophy as Waugh looks on. Guests at the July 7 CSPS event gathered outside the entrance to its new, 25,000-square-foot

location on Lunder Lower Level 1. Donning CSPS T-shirts, Peter L. Slavin, MD, MGH

president, Jean Elrick, MD, senior vice president for Administration, and Ann Prestipino,

senior vice president for Surgical and Anesthesia Services and Clinical Business Development,

congratulated the staff and acknowledged the many team members involved.

Peter Dunn, MD, executive medical director of the Operating Rooms, spoke on behalf

of the CSPS and its more than 100 staff members. “I’d like to thank our hospital leadership

for their support during our journey to open this new facility,” he said. “The facility itself is

impressive – but what’s most important is the opportunity we’ve been given to make changes

that will ultimately improve care for our patients.”

At the ED ribbon cutting, held July 8 on Lunder Level 1, Slavin, Elrick and Prestipino

took part in celebrating the space alongside staff members. Theresa Gallivan, RN, MS,

associate chief nurse, and Alasdair Conn, MD, chief of Emergency Services, also reflected on

the milestone.

“The Emergency Department has grown exponentially over the last few years,” said

Conn. “We’ve outgrown our existing physical plant and are looking forward to moving into

this new facility … I think we’re going to be a major component of the MGH’s next century.”

In addition to the ED and CSPS, Materials Management is expected to begin its move

by the end of July. For more information about the Lunder Building, including detailed

information about and photos from department moves, visit http://intranet.massgeneral.org/

lunderbuilding. n

07.15.11

IN MEMORIAM





Catherine A.

Gouzoule, RN

A beloved oncoloGy nurse, Catherine A.

Gouzoule, RN, died June 26 at the MGH.

Gouzoule was a member of the night staff

of the Medical Oncology and Bone Marrow

Transplant Unit on Ellison 14 for more LINDA KELLY LECTURE: From left, Schiff, Deborah Kelly, Linda Kelly and Ives Erickson

than 10 years and was known for her

clinical expertise, tireless dedication to

patients and vibrant personality.

Exploring the practice environment

“Cathy was an expert caregiver and Given the rApid pAce of chAnGe in health care today, it is important to understand and improve

consummate patient advocate,” says Ellen the environment where care is provided, explained Jeanette Ives Erickson, RN, DNP, FAAN,

Fitzgerald, RN, nurse director of Ellison 14. senior vice president for Patient Care and chief nurse, as she presented this year’s Linda Kelly

“She understood what was important to Nursing Lecture. The annual lecture is named in honor of Linda Kelly, RN, NP, of Vincent

patients and families and helped bring that Obstetrics & Gynecology, and was established through support from Deborah Kelly, an MGH

to fruition – and she did so with passion.” donor who has a longstanding relationship with Isaac Schiff, MD, chief of Vincent Obstetrics &

An active member of her unit, Gouzoule Gynecology, and his wife, Jan. Deborah and Linda are not related.

served as a CPR instructor and champion In her lecture, “Evaluation of the Professional Practice Environment: Results from an

for chemotherapy safety initiatives. She also International Study,” Ives Erickson described a survey tool designed by the MGH to measure

was a cheerful resource for new employees the effectiveness of its professional practice environment. Conducted every 18 months, the

and took a vital part in helping Phillips Revised Staff Perceptions of the Professional Practice Environment (RPPE) Survey evaluates the

House 21 staff members convert from quality of the MGH practice environment through the measurement of eight key organizational

medical to oncology care. In addition to characteristics. Results from the survey guide decisions made by hospital leadership.

being a highly respected nursing colleague, “This survey gives voice to nurses, therapists, social workers and others so they can tell us

Gouzoule was well-known for her energy what’s happening in their practices,” said Ives Erickson.

and warmth. After the RPPE survey was tested, validated and adjustments were made, in 2009 Ives

“Her laughter was contagious, and her Erickson and other MGH nursing leaders published details about the survey and its results.

style was impeccable,” says Jean Treacy, RN, Ives Erickson then decided to delve into differences between domestic and international

NP, of Ellison 14. “She will be missed.” professional practice environments and designed a study of five sites worldwide, using the

Beyond her work at the hospital, RPPE tool. Results indicated that it was effective for both groups and identified variations.

Gouzoule served for many years as a These findings led her to further examine existing literature about care environments. The

volunteer for the Special Olympics. She is takeaway message, Ives Erickson said, is that a successful professional practice environment is

survived by her husband, three children, one that empowers clinicians to knowingly participate in change. In closing, she emphasized

brother, sister and mother. the need for continued research and evaluation. n







Residents and Fellows Day at the State House

for the sixth yeAr in A row, residents and and physicians-in-training because we have a

fellows from pediatric residency programs unique perspective on issues that are vital to

across the state put their clinical duties on pause the health of children.”

to advocate for children during Residents and Topics included car safety and the introduction

Fellows Day at the State House (RFDASH) on of Natalie’s Bill, which calls for stricter seatbelt

June 21. A group of 25 MassGeneral Hospital law in Massachusetts; the Massachusetts

for Children (MGHfC) staff members organized Child Psychiatry Access Project, designed to

by residents Sarabeth Broder-Fingert, MD, improve access to treatment for children with

PHOTO COURTESY OF IYAH ROMM









and Julia von Oettingen, MD, participated in psychiatric illness; and a bill to support the

this year’s event, which is sponsored by the Act FRESH (FResh Environment to Support

American Academy of Pediatrics (AAP). Health) Campaign, which aims to create

“As doctors we advocate for our patients healthier school environments. Residents

every day, and at this event we can advocate received lobbying training from Alexandra

on a larger scale,” says Broder-Fingert. Calcagno, a AAP lobbyist, before meeting with PATIENT ADvOCACY: Ezra Cohen, MD, an MGHf C

“Legislators need to hear from physicians representatives to discuss the three bills. n resident, at RFDASH

MGHHOTLINE

Claflin Awards fund innovation Breaking down barriers

desiGned to sustAin productivity of women scientists at the MGH who are balancing

their research careers with the responsibilities of raising a family, the Claflin Distinguished in AcAdemiA, it’s a remarkable achievement for

Scholar Awards annually are presented to junior faculty members at the MGH. Since its any physician to be promoted to full professor.

establishment in 1997, more than 75 women have received two years of funding through For Department of Medicine physician Valerie Stone,

the competitive awards program, which is sponsored and administered by the Executive MD, MPH, the first

Committee on Research and promoted by the Office for Women’s Careers. The awards are African-American woman

named for Honorary Trustee Jane D. Claflin, a longtime champion of women at the MGH. faculty member at the

The 2011 winners – Andrea Ciaranello, MD, MPH, of the Infectious Disease Unit; MGH to become a full

Elizabeth A. Lawson, MD, MMSc, of the Neuroendocrine Unit; Caterina Mainero, MD, PhD, Harvard Medical School

of the Martinos Center for Biomedical Imaging; Ebru Oral, PhD, of the Orthopædics (HMS) professor, the

Biomechanics and Biomaterials Laboratory; Tatiana Sitnikova, PhD, of Psychiatric accomplishment is

Neuroimaging; and Jennifer Wargo, MD, of Surgical Oncology – were celebrated at a particularly special. In

June 23 luncheon in the Thier Conference Room. Nancy Rigotti, MD, director of the Office addition to the hospital

for Women’s Careers, provided opening remarks, and three of the recipients gave milestone, Stone is the

presentations about their research. After the presentations, former awardees – a number second African-American

woman to hold a STONE

of whom are now well-funded independent investigators – spoke about how important the

awards have been to their careers. professorship at HMS and the first African American of

Says Lawson, one of the current recipients, “The Claflin Award comes at a critical time either gender to become a full professor in the HMS

for me as I start a newly funded K23 Award in the area of the neuroendocrine regulation Department of Medicine.

of appetite while raising two small children at home. With the Claflin funding, I can hire “With this appointment, Dr. Stone joins an

a research coordinator to support this research so I will be able to reach my professional esteemed group of MGHers who have broken down

goals without compromising my family responsibilities.” n barriers in the medical profession,” says Elena Olson,

executive director of the MGH Multicultural Affairs

DISTINGUISHED SCHOLARS: Top row, from left, Sitnikova, Ciaranello, Lawson, Mainero and Rigotti; Office. “She is a wonderful role model for our future

bottom row, from left, Wargo, Claflin and Oral health care leaders.”

Stone’s appointment to full professor was

announced earlier this spring. At the MGH, Stone is

a physician in the Department of Medicine’s Internal

Medicine Associates and in the Division of Infectious

Diseases. She also is director of the Primary Care

Internal Medicine Residency Program and associate

chief for Teaching and Training in the General Medicine

Division. Her research focuses on health care

disparities and HIV/AIDS.

“Supporting diversity in our workforce is a top

priority for the MGH,” says Peter L. Slavin, MD, MGH

president. “We are very proud of Dr. Stone for this

well-deserved achievement.”









Locksmith receives Ricard Diaz Award

more thAn 4,000 employees in Operations as “Chris the Locksmith,” has worked at the

Support roles were honored during the annual MGH for 41 years and is well-known and liked

Operations Support Staff Day luncheon under by everyone he comes across. At the ceremony,

the Bulfinch Tent on June 30. The event featured Tiglianidis was joined by his wife, children and

the awarding of the 2011 Ricardo Diaz Memorial other family members, whom he thanked for

Award to Christopher Tiglianidis, a locksmith in their love and support.

the Buildings and Grounds Department. The Ricardo Diaz Award is named after a

“Chris is like a GPS,” says Allan Dolinski, former Buildings and Grounds employee who

area manager for Environmental Services, who died in an accident while plowing snow at the

nominated Tiglianidis for the award. “At MGH, MGH in 2003. It annually is awarded to an

KEYS TO SUCCESS: From left, Peter L. Slavin, MD,

he’s been here, there and everywhere.” employee who exhibits Diaz’s qualities: hard MGH president, Tiglianidis, and Jean Elrick, MD, senior vice

Dolinski said Tiglianidis, known affectionately work, dedication and selflessness. n president for Administration

07.15.11

W H AT ’ S H A P P E N I N G will learn about stress awareness,

MGHHOTLINE

MGH Senior HealthWISE

MGH Senior HealthWISE will offer

relaxation techniques and body

awareness. The cost of the

What is … the MGH?

program is $145. For more information

the following free events for seniors mGhers Are encourAGed to tune in to an episode of “Jeopardy!”

or to register, contact Rana

ages 60 years and older: a lecture, featuring MGH-related questions July 19 at 7:30 pm on WBZ-TV. The

Chudnofsky, MEd, at 617-643-6068

“Medications and Your Safety,” with episode will include one category of questions filmed by the “Clues Crew”

or Marilyn Wilcher at 617-643-6035.

Joanne Doyle Petrongolo, PharmD, on campus last February and a spotlight feature about the MGH. Other

and Laura S. Carr, PharmD, RPh, of IN GENERAL related clues likely will appear in shows in the coming weeks and months.

MGH Pharmacy, July 21 from 11 am

Several MGH employees have been MGHers can stop by an information table in the Main Lobby July 18 from

to noon in the Haber Conference

recognized by Partners HealthCare 11:30 am to 1:30 pm to learn more about the episode, answer MGH trivia

Room, and hypertension screenings

Sustainable Initiatives as 2011 and enter a raffle to win an autographed copy of “Something in the Ether:

July 25 from 1:30 to 2:30 pm at

Sustainable Champion Winners. A Bicentennial History of Massachusetts General Hospital, 1811-2011.”

the West End Library. For more

Ida Aiken, RN, of the Operating

information, call 617-724-6756.

Rooms (OR), was honored for

increasing recycling and decreasing Jim Unger, Bob Sevigny and demonstrates effective partnering

Stress reduction class for teens waste rates in the OR; Todd Fahey, Leonard Trignani, and led by Paul between patients and providers to

The MGH Benson-Henry Institute Tucceri, of Partners – was recognized

of the Emergency Department, for improve patient safety; “socius” is

for Mind Body Medicine will host stress

being an advocate for sustainable for its work to increase recycling in the Latin word for partner. Tim

reduction classes for teens looking

initiatives; and Alys Myers, of the the Lunder Building. Ferris, MD, MPH, medical director

to gain an edge for the school year

Center for Community Health for the MGPO; Eric Weil, MD,

ahead. Classes will be held on Aug. 3, The MGH and MGPO were honored

Improvement, for setting up a recycling associate chief for Clinical Affairs for

10 and 17 from 10 to 11:30 am in with the National Patient Safety

program at 101 Merrimac St. All the MGH General Medicine Unit and

Waltham and on Aug. 9, 16 and 23 Foundation (NPSF) Socius Award in

three are members of the MGH MGPO associate medical director

at the same time in Boston. Teens

Raising Environmental Awareness recognition of the Care Management for Primary Care; and Melissa

League (REAL). In addition, an Program, which has improved care Vespa, RN, case manager for MGH

Integrated Network Communications for patients with multiple chronic Internal Medicine Associates and

Team from Information Services – illnesses while decreasing costs the Case Management Department,

including MGHers Mike Cole, through the use of nurse case accepted the honor at the 2011

Richard Santiago, Scott Hooper, managers. The national award annually NPSF Congress in Washington, D.C.

Wayne Baptiste, Jim Candito, acknowledges one organization that

EdItOR

Emily Lemiska

617-724-2753



INtERN

Chipping in for a good cause

Matthew R. McLaughlin

rAisinG more than $50,000 this year, the Thomas S. Durant, MD, Golf Tournament was held June 13 at the

617-643-3865

Oyster Harbors Club in Osterville, Mass. The tournament honors the late Durant, a beloved MGH physician

dEsIgNER and humanitarian, and benefits the Thomas S. Durant Fellowship for Refugee Medicine program at the MGH.

Aldona Charlton Directed by Laurence Ronan, MD, the program enables health care professionals to travel abroad and serve

617-726-7539

refugee populations and victims of disasters. The fundraising golf tournament was created in 1996 by Bill Reilly,

fAx a friend of Durant’s.

617-726-7475 “This tournament is more than

EMAIl just about golf and raising money,”

Hotline@partners.org says Reilly. “It has soul; it is an

MAIl

extension of all that is good and

Public Affairs Office great about the MGH. It is about

50 Staniford Street, Suite 830 people, caring, sacrifice, service and

Boston, MA 02114 so much more!”

MGH Hotline is published weekly The 2011 tournament featured

by the MGH Public Affairs Office approximately 80 players, including

and is available online at MGHers Roman DeSanctis, MD,

www.massgeneral.org/news/hotline.

director emeritus of Clinical

MGHers are encouraged to submit Cardiology; Greg Pauly, MGPO

news tips and story ideas. GOLFING FOR GOOD: From left, Skates, Pauly, Warshaw and Torchiana

chief operating officer; Ronald

Skates, MGH honorary trustee; David F. Torchiana, MD, chairman and CEO of the MGPO; and Andrew L.

Warshaw, MD, former MGH surgeon-in-chief and senior physician consultant. Bill Devin, former Fidelity

MGH Hotline is printed on Investments executive and a substantial supporter of the fellowship, along with his family foursome, won the

recycled paper. Please recycle

tournament this year. The event also featured a raffle, auction and guest appearance by Dick Flavin.

in any white paper box.



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