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Brochure for the 2012 TapRooT Global Summit, February 29 - March 2, 2012. Each year we consult with and teach root cause analysis to the world’s leading companies. This interaction makes us premier “knowledge brokers.” Instead of keeping all the best practices we learn to ourselves, we share them once a year at the TapRooT Summit. This sharing started out as a simple three day meeting of our best TapRooT Users. Over 15 years, it has grown to an international event with world-renowned speakers and multiple tracks designed to share best practices within and across industries and professions.
The TAPROOT® 2012 Summit February 29 – March 2 • Las Vegas, Nevada Summit Week Schedule Monday-Tuesday (Feb 27-28) Pre-Summit Courses (see list below) Wednesday-Friday (Feb 29-Mar 2) 5 Keynote Speakers, 40+ Breakout Sessions, Networking, Advisory Board Meeting, and Reception with Performance Improvement Exhibits Friday PM (March 2) Astronaut Ken Mattingly Is the Summit for You? Golf Tournament & Night Out It is if you want to… Summit Price: $995 USD Keynote Speakers • • Take improvement to new heights. Solve your company’s biggest problems. Share Secrets of Success • Be inspired to keep improvement going. Pre-Summit Courses & Lessons Learned • • Keep your knowledge state-of-the-art. Learn from industry leaders. Feb 27-28 Las Vegas, NV • Make valuable new contacts. Mark Paradies handpicked 11 courses • See the latest TapRooT® improvements. for the two days prior to the Summit: • Maintain your Certified TapRooT® • TapRooT® Analyzing and Fixing Instructor status. Safety Culture Issues • Have fun meeting new people and learning best practices. • Advanced TapRooT® Techniques • Risk Analysis & Risk Management • How to Interview & Gather Evidence Gerry Migliaccio Rene Aguilar Learn Best Practices • Stopping Human Error Interested in learning best practices? • Getting the Most from Your Check out our Summit Best Practice TapRooT® Software Breakout Tracks: • Fatigue Risk Management Training • Certified TapRooT® Instructor • Equifactor® Equipment • Healthcare Quality, Patient Safety, and Troubleshooting & Root Cause Sentinel Events Analysis (Special 2-Day) • Human Performance and Behavior Change • TapRooT® Incident Investigation & Christine Cashen Beverly Chiodo • Investigation, Troubleshooting, and Root Cause Analysis Rene Aguilar: Rescue of 33 Chilean Miners Root Cause Analysis • TapRooT® Quality/Six Sigma/Lean • Leading Performance Improvement Christine Cashen: So You Think You Advanced Root Cause Analysis Have Problems? • Quality and Corrective Action Programs Training Beverly Chiodo: Character-Driven Success • TapRooT® Software Super Users/ Administrators Pre-Summit Course Price: $1,095 USD. Gerry Migliaccio: What does Senior Register 3+ people at once and save • Safety, Process Safety, Management Want from Incident and Risk Management $100 each. Save $200 each by Investigation and Root Cause Analysis? registering for pre-Summit course and • Special Topics Ken Mattingly: Lessons Learned from the Summit. Apollo 13 and Space Shuttle Operations Don’t miss this Improvement Opportunity! TIME TO GET OFF THE PERFORMANCE PLATEAU? Feel stuck? Can’t seem to improve? You can’t apply the same old ideas and expect continuous improvement. Don’t despair. We have the answer. The Global TapRooT® Summit. That’s where TapRooT® Users learn the latest performance enhancement techniques from world- class experts that are being used by industry-leading companies. Learn new ideas and best practices. Take ideas from other industries around the world and brainstorm methods for integrating them into your company. A gathering of TapRooT® Users is the best place to network and benchmark with valuable new friends. So get off the plateau! See the future from the Summit! Bring several people—an improvement team. You’ll be able to cover more sessions and have allies to help you mobilize your improvement revolution back at work. Register at www.taproot.com/summit Copyright © 2011 by System Improvements, Inc., All Rights Reserved. Best Practice Tracks & Sessions Certified TapRooT® Instructor Investigation, Troubleshooting, and Safety, Process Safety, and • Developing Great Investigators Root Cause Analysis Risk Management • What is Culture & How Do You Identify & • TapRooT® Investigations & TapRooT® • TapRooT® Investigations & TapRooT® Solve Culture Problems Using TapRooT®? Process Improvements Process Improvements • What’s New in the TapRooT® Software? • What is Culture & How Do You Identify & • What is Culture and How Do You Identify & • Deepwater Horizon: Solve Problems Using TapRooT®? Solve Culture Problems Using TapRooT®? A Dramatic Portrayal • Troubleshooting Equipment Problems as • What Does Management Need to Know • TapRooT® Users Share Part of a TapRooT® Investigation About Process Safety Improvement? Root Cause Best Practices • Corrective Action Best Practices • Deepwater Horizon: A Dramatic Portrayal • Certified TapRooT® • TapRooT® Users Share Root Cause • Risk Management & Safety Instructor Best Practices Best Practices • Trends in the Workplace: Safety & Health • Positive Contributions in • Investigation & Root Cause • Design for Reliable Performance Facilitation & Management Interactions Analysis Insights • Using TapRooT® to Analyze Near Misses, • Using FACT to Measure & Analyze Fatigue • The Day 29 Miners Died: At-Risk Behaviors, and Adverse Trends (Reactive & Proactive) The UBB Mine Explosion • Planning Your Improvements • Planning Your Improvements • Planning Your Improvements Healthcare Quality, Patient Safety, and TapRooT® Software Super Sentinel Events Users/Administrators Leading Performance Improvement • Healthcare Quality Improvement • Using the TapRooT® Software to • Using the Balridge Criteria to Achieve • TapRooT® Implementation Perform an Investigation Performance Improvement Success Stories • User Experience – Web Implementation of • What’s New in the TapRooT® Software? • What is Culture and How Do You Identify & the TapRooT® Software • Criminal Prosecution of Accidents Solve Culture Problems Using TapRooT®? • What’s New in the TapRooT® Software? • Developing a Fatigue Risk • What Does Management Need to Know • Bridging the Software Knowledge Gaps Management Plan About Process Safety Improvement? • TapRooT® Users Share Root Cause • Positive Contributions in Facilitation & • Deepwater Horizon: A Dramatic Portrayal Best Practices Management Interactions • Criminal Prosecution of Accidents • How Your can Help Shape Future • Using Electronic Medical • Investigation & TapRooT® Software Records to Improve Healthcare Root Cause Analysis Insights • Trending Using the TapRooT® Software Quality & Patient Safety • Designing Your Continuous • How Pfizer Achieves • Planning Your Improvements Improvement Program Operational Excellence • How Pfizer Achieves • Planning Your Improvements Operational Excellence • Planning Your Improvements Human Performance & Behavior Change • Proactive Prevention of Injuries and Quality and Corrective Action Programs Special Topics Accidents Due to Human Error • Using the TapRooT® Software to • Ergonomic & Human Perform an Investigation Performance Improvement • User Experience – Web Implementation of • Getting People to Work Together the TapRooT® Software • Changing Behavior by Praising the 49 • What Does Management Need to Know Character Traits About Process Safety Improvement? • Criminal Prosecution of Accidents • TapRooT® Implementation Success Stories • Deepwater Horizon: A Dramatic Portrayal • Using Training Simulation to Improve • Criminal Prosecution of Accidents Human Performance • Using the Balridge Criteria to Achieve Performance Improvement • Investigation & • Using FACT to Analyze Fatigue Root Cause Analysis Insights (Reactive and Proactive) • Root Cause Analysis of Quality Problems • Corrective Action Best Practices • TapRooT® Advisory Board Meeting • Planning Your Improvements • The Day 29 Miners Died: • Quality Issues • Investigation & The UBB Mine Explosion Root Cause Analysis Insights • Planning Your Improvements • Designing your Continuous Improvement Program • How Pfizer Achieves Operational Excellence • Planning Your Improvements For the complete Summit schedule, see: www.taproot.com/summit TAPROOT® Summit 2012 Las Vegas Feb 29-Mar 2 Custom Summit Experience Registration & Discounts It’s easy to customize your Summit experience to To register: solve your company’s biggest challenges. 1. See the web site: Start by selecting the Best Practice Track that helps www.taproot.com/summit you the most. Then make the Summit fit your exact 2. Click on the Registration link. needs by selecting sessions from other tracks or 3. Pick an optional pre-Summit Course. from the Special Topics. 4. Pick your Best Practice Track, customize it, and pick your Special Topics. The Best Practice sessions and Special Topics 5. Complete your contact info, payment info, & optional golf registration. provide practical knowledge to develop effective That’s it! Get your hotel reservation and travel plans set and you are ready to go! improvement initiatives that make you look good at The Summit costs only $995. A pre-Summit course is $1095. work. Plus the TapRooT® Summit networking/ benchmarking is unique because people come from Summit & Pre-Summit Course Discount: such a wide variety of industries, professions, & Attend the Summit and a pre-Summit course and save $200 (just $1890 for both). countries. Summit attendees have described the Multiple Attendee Discounts: Bring 3 or more people to the Summit, get $100 networking as meeting “… the leading performance off ($895 each). For a pre-Summit course? $100 off ($995 each). Both? Just $1690 improvement and root cause experts from around each - a $400 savings! (Sign up everyone on the same invoice to get the discount.) the world.” Large Group: Have a group of 10+? Call 865-539-2139 for an added discount. Safety experts share with Lean/Six Sigma professionals, who share with human performance experts, who share with patient safety experts, who Certified Instructors To maintain your status as a Certified TapRooT® Instructor, you must attend a pre- share with equipment reliability engineers, who Summit Course and the Summit once every two years. Register for the TapRooT® share with risk managers, who share with … the list Certified Instructor Track and you will receive the latest TapRooT® Course material. goes on and on. Don’t miss the Summit! Sign up now at www.taproot.com/summit TapRooT® Advisory Board Meeting The TapRooT® Advisory Board will meet Thursday afternoon. Also, there will be a TapRooT® Advisory Board Dinner Thursday night. Advisory Board members, Summit Guarantee watch for your invitation e-mail and be sure to pick the meeting from the Special TapRooT® Summit attendees rave about the well- Topics sessions. organized event with excellent speakers, practical best practice sessions, valuable networking, and fun activities. Add to this the highly rated pre- Travel Planning For discount travel, use the Summit official travel agent: World Ventures Tours & Summit Courses and you have an amazing week Travel. Call 800-225-4386. The Summit will be held at The Flamingo Las Vegas. A that jumpstarts performance improvement. That’s limited number of rooms are available at a special rate of $79/night. why we have no hesitation offering this guarantee: Newly renovated “Go Rooms” are available for $109/night, Attend the Summit. Go back to work and and the government rate is $93/night. use what you’ve learned. If you don't get at To book through the hotel directly, call 888-373-9855. least 10 times the return on your Ask for the TapRooT® block of rooms. investment, just return the materials and we’ll refund the entire Summit fee. Credits for Attending A guaranteed conference? Unheard-of! But you can Summit attendees receive 2 CEUs when they attend the Summit, and 2.5 CIH CM be confident that your time will be well spent. Points. Pre-Summit courses offer 1.6 CEUs and 2 CIH CM Points. Unwind & Network with Some Summit Fun! Summit Reception Summit Scramble Golf Tournament The 2012 TapRooT® Summit Charity Golf Tournament will be held The Summit Reception will take place Wednesday, February 29, at Rio Secco Golf Club in Henderson, Nevada on Friday afternoon 2012 after the first full day of learning and sharing. Explore our (March 2, 2012). Money raised will be donated to the Oasis of exhibits, network with new colleagues, enjoy delicious food, and Love Women's Shelter in Clinton, Tennessee. The cost to register have a little fun while you’re at it! As always, the Summit reception is $125.00 per player (payable at registration - includes greens fee, is free of charge and you may bring a guest to join the fun. cart, lunch, and applicable tax), and op- tional club rental is $50.00 (reserve them Keep an eye on our Summit website (www.taproot.com/summit) at registration, pay when you arrive). for more details on this year’s event! Any questions about the Summit? Call us at 865-539-2139 and we’ll be glad to answer them. Exceptional Cutting-Edge 11 Pre-Summit Courses Speakers Best Practice Tracks To Amplify Your Experience Interested in learning best practices? • TapRooT® Analyzing and Fixing Safety Attend a Best Practice breakout track: Culture Issues • Advanced TapRooT® Techniques • Certified TapRooT® Instructor • Risk Analysis & Risk Management • Healthcare Quality, Patient Safety, and • How to Interview & Gather Evidence Sentinel Events • Stopping Human Error • Human Performance and Behavior • Getting the Most from Your Change TapRooT® Software • Investigation, Troubleshooting, and • Fatigue Risk Management Training Root Cause Analysis • Equifactor® Equipment Troubleshooting • Leading Performance Improvement & Root Cause Analysis (Special 2-Day) • Quality and Corrective Action Programs • TapRooT® Incident Investigation & • Safety, Process Safety, and Risk Management Root Cause Analysis For more information see: • TapRooT® Software Super Users/ • TapRooT® Quality/Six Sigma/Lean www.taproot.com/summit Administrators Advanced Root Cause Analysis Training TAPROOT®Summit Invitation PRSRT STD U.S. POSTAGE SYSTEM IMPROVEMENTS, INC. PAID 238 S. Peters Road, Knoxville, TN 37923-5224 USA Phone: 865-539-2139 e-mail: email@example.com Augusta, GA web: www.TapRooT.com/Summit Permit No. 231 Post Office: ADDRESS SERVICE REQUESTED Don’t gamble with your improvement program! Recommended by Past Attendees : Join us in Las Vegas. Visit: taproot.com/summit • “The TapRooT® Summit continues to be the best gathering I’ve ever attended.” • “Outstanding! Great combination of technical breakout TapRooT®Summit sessions and self-introspective/self-growth speakers. Las Vegas, Nevada Also, top-flight peers to talk to and share ideas with.” February 29 – March 2, 2012 • “This week inspired me to go home and revitalize my improvement program. The networking with others in my field was well worth the money.” Mark says: “Don’t miss this • “The keynote speakers were way beyond my improvement expectations. Networking opportunities were excellent.” opportunity!” • “Each year I think, ‘This can’t get any better.’…and every year it does. Thanks for the great job organizing this event.” Copyright 2011 by System Improvements, Inc. Knoxville, TN. Duplication allowed to share Summit information with others.
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