LEAGUE CLUBS The Football League

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CLUB AFC Bournemouth



REGISTERED GROUND Dean Court









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Phillip Tyrell

at the club?



Please provide the relevant contact details. 07803 090047





Is this person situated in the ticket office? No

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

www.afcb.co.uk/page/DisabledSupporters..10324

disabled supporter access/facilities is

.html

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Matchday stewards/supervisors









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home No limit

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a No limit

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









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FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 156

Where are these situated? i.e. pitchside, raised

platform etc Pitchside/raised platforms

How many wheelchair bays are available for

away supporters? 26

Where are these situated? i.e. pitchside, raised

Pitchside with access to home platform area on

platform etc

request

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Via disability liaison officer

How many headsets/receivers do you have for

4

home and away supporters?

What is the procedure for receiving and

returning the headsets? Via disability liaison officer

Do you require a deposit for the headsets? Yes

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

No - will have as part of shop refit planned this

Club Shop?

season

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









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PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

28

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

via disability liaison officer

How far from the entrance/exit is accessible

parking? 10-40m

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

DLA documentation

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled Higher level DLA mobility/care is free. Med/low

supporters? i.e. full price, concession charged at concessionary rate



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Free Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Free Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Free Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Free Carer Free

wheelchair disabled supporters with carers?









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CLUB Brentford



REGISTERED GROUND Griffin Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Katie McClaren

at the club?



Please provide the relevant contact details.

kmcclaren@brentfordfc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is www.brentfordfc.co.uk - tickets

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

All stewards receive training









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Able to sit in front row

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Able to sit in front row

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









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FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 12

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 0

Where are these situated? i.e. pitchside, raised

platform etc

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Request in person or via email

How many headsets/receivers do you have for

20

home and away supporters?

What is the procedure for receiving and

returning the headsets? Via stewards

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

No

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What? Assistance as required

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









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PARKING



Do you provide accessible parking spaces for

No

disabled supporters? If yes, how many?



Is this extended to away supporters?

No

How do you arrange accessible parking?

N/a

How far from the entrance/exit is accessible

parking? N/a

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify Documentation proving that they are receiving

for a disabled match ticket? disability benefits



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

They pay requisite amount for age

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Normal price Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Normal price Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Normal price Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Normal price Carer Free

wheelchair disabled supporters with carers?









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CLUB Bury



REGISTERED GROUND Gigg Lane









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Jill Neville

at the club?



Please provide the relevant contact details. 0844 5790009

Jill.Neville@BuryFC.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Jackie Melia

details for the person in charge. Jackie.melia@gigglane.com

07702 484137

Please provide details of where information on

disabled supporter access/facilities is Club website

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

No

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

40

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? 40

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









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FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 45

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 8

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Via turnstiles 8&9 escorted by steward

How many headsets/receivers do you have for

12

home and away supporters?

What is the procedure for receiving and

returning the headsets? Collect from ticket office

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where Yes

commentary is available for blind and partially

sighted supporters? If yes, where? Main stand

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What? Staff available for assistance

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









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PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

20

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

On arrival on the day

How far from the entrance/exit is accessible

parking? 20 yards

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Disabled payment book, relevant documentation

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled

Concessionary price

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Admitted free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £12/11/10 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £12/11/10 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £12/11/10 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £12/11/10 Carer Free

wheelchair disabled supporters with carers?









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CLUB Carlisle United



REGISTERED GROUND Brunton Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Christine Metcalf

at the club?



Please provide the relevant contact details.

enquiries@carlisleunited.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is Not supplied

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home If a customer was to request additional leg room

ambulant disabled supporters? Do you have a or aisle seating we would do our upmost to

limit on the number available? accommodate but we do not have specific

facilities at our disposal

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If a customer was to request additional leg room

If no, what is your policy for seating away

or aisle seating we would do our upmost to

ambulant disabled supporters? Do you have a

accommodate but we do not have specific

limit on the number available?

facilities at our disposal

Are away ambulant disabled supporters situated

Yes

with away supporters?









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FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 20

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 4

Where are these situated? i.e. pitchside, raised

platform etc Pitch level, behind goal

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

returning the headsets?

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









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PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

12

Is this extended to away supporters?

Yes



How do you arrange accessible parking? We have 12 spaces alocated on a 'first come first

served' basis

How far from the entrance/exit is accessible

parking? 60-70 yards

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify Letter from the DWP proving the receipt of the

for a disabled match ticket? higher rate of care



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled

£4 for a wheelchair

supporters? i.e. full price, concession



Does this include disabled supporters not using

No

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Carers are free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £4 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £4 Carer Free

wheelchair disabled supporters with carers?









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CLUB Charlton Athletic



REGISTERED GROUND The Valley









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues

at the club?

020 8333 4000

Please provide the relevant contact details. disability@cafc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Alan Milner

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is www.cafc.co.uk/page/disability

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Stewards & Supervisor









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home

Ambulant disabled may occupy any standard

ambulant disabled supporters? Do you have a seat

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

Ambulant disabled may occupy any standard

ambulant disabled supporters? Do you have a

seat.

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









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FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 96

Where are these situated? i.e. pitchside, raised

platform etc Combination (20 pitchside)

How many wheelchair bays are available for

away supporters? 7

Where are these situated? i.e. pitchside, raised

platform etc Raised platform

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Available from main reception

How many headsets/receivers do you have for

10

home and away supporters?

What is the procedure for receiving and

returning the headsets? Available from main reception

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

44

Is this extended to away supporters?

Yes



How do you arrange accessible parking? Parking permits issued. Seasonal & month to

month

How far from the entrance/exit is accessible

parking? Varied

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Minimum medium rate disability living allowance

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Concession with free helper

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free helper

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £18 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £15 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £18 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £18 Carer Free

wheelchair disabled supporters with carers?









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CLUB Chesterfield



REGISTERED GROUND The b2net Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Melanie Cooper

at the club?



Please provide the relevant contact details. 01246 209765 ext 4122

melaniecooper@chesterfield-fc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

Web page under construction. NADS has our

disabled supporter access/facilities is

information.

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Yes

Have any club staff received disability

awareness training? If so who?

Stadium Manager and Disabled Support Liaison

Officer









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home N/A

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a N/A

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 84

Where are these situated? i.e. pitchside, raised

platform etc Ground level, raised and rear elevation

How many wheelchair bays are available for

away supporters? 8

Where are these situated? i.e. pitchside, raised

platform etc Raised platform

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Apply to the ticket office

How many headsets/receivers do you have for

50

home and away supporters?

What is the procedure for receiving and

returning the headsets? Collect at reception £50 refundable deposit

Do you require a deposit for the headsets? Yes

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

24

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Sold on 'first come first served' basis

How far from the entrance/exit is accessible

parking? Variable but drop off is available

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Higher rate living allowance

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Full price but age related concession apply

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £18/22 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £18/22 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £18/22 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £18/22 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Colchester United



REGISTERED GROUND Weston Homes Community Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Alex Hales

at the club?



Please provide the relevant contact details. 0845 437 9089

alex.hales@colchesterunited.net

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

http://www.cu-

Please provide details of where information on

fc.com/page/DisabledInformation/0,,10424,0

disabled supporter access/facilities is

publicised, such as your website page. 0.html



Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Alex Hales, Sean McQuaid









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home

Unlimited anywhere in the ground

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Unlimited in away end

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 16

Where are these situated? i.e. pitchside, raised

platform etc Raised platforms

How many wheelchair bays are available for

away supporters? 24

Where are these situated? i.e. pitchside, raised

platform etc Raised platforms

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

Contact the club in advance to arrange through

If yes, how do supporters access this?

Hospital Radio Colchester

How many headsets/receivers do you have for

1

home and away supporters?

What is the procedure for receiving and

returning the headsets? Designated area

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where Yes

commentary is available for blind and partially

sighted supporters? If yes, where? In front of media box

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

Staff on shop floor, free standing counter with

for disabled supporters? What?

access to the side (open plan)

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

41

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

At the front of the stadium

How far from the entrance/exit is accessible

parking? 10 metres from nearest entrance

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Proof of DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled

Concession and FOC carer

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free carer

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £12 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Exeter City



REGISTERED GROUND St James' Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Jon Underhill

at the club?



Please provide the relevant contact details. 01392 411243

disability@exetercityfc.co.uk

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Nick Saunders

details for the person in charge.

Please provide details of where information on

http://www.exetercityfc.co.uk/page/DisabledInfor

disabled supporter access/facilities is

mation

publicised, such as your website page.

Has the club had an access audit?



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Stewards as part of NVQ and shop









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes - seating is arranged to mobility difficulties

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

N/A

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes - Seating is arranged to mobility

additional leg room, wider seats, and arm rests?

If yes, how many? N/A

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 61 Bays, 31 Places



Where are these situated? i.e. pitchside, raised 3 Elevated bay areas in the Flybe Stand

platform etc (covered), 3 areas in Big Abk Stand (2 covered

wth waterproofs available for 1 uncovered area)

How many wheelchair bays are available for

away supporters? 1 bay, 3 Places

Where are these situated? i.e. pitchside, raised

platform etc Bay is elevated within the Flybe Stand (Covered)

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes-Portable induction loop

Do you provide match commentary for Visually

Impaired Supporters? Yes

Supporters advised to ring club reception for

If yes, how do supporters access this? availabilty to reserve a headset in advance -

01392 411243

How many headsets/receivers do you have for

10

home and away supporters?

What is the procedure for receiving and

Supporters collect from and return to club

returning the headsets?

reception after the match

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes (Flybe only)

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No





2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

4

Is this extended to away supporters?

Yes 2 spaces



Away supporters can book a space by

How do you arrange accessible parking?

contacting the club reception up to 24 hours in

advance

How far from the entrance/exit is accessible

parking? 20 metres

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING



Proof of middle/highter rate DLA (mobility of care

component), or Severe Disablement

What proof of disability do you require to qualify

Allowance,Attendance Allowance or personal

for a disabled match ticket?

letter from GP. Receipt of orange/blue badge not

considered sufficient.



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Disabled supporter pays

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Assistant gets in for free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Adult Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Concession Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Adult Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Concession Carer Free

wheelchair disabled supporters with carers?





3

4

CLUB Hartlepool United



REGISTERED GROUND Victoria Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Sharon Precious

at the club?



Please provide the relevant contact details. 01492 272584 (option 2)

tickets@hartlepoolunited.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Neil Appleyard

details for the person in charge. 01492 291706

Please provide details of where information on

disabled supporter access/facilities is www.hartlepoolunited.co.uk

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Sharon Precious (sign language training)









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home

No limited numbers

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a No limited numbers

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 21

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 14

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this? N/A

How many headsets/receivers do you have for

N/A

home and away supporters?

What is the procedure for receiving and

returning the headsets? N/A

Do you require a deposit for the headsets? N/A

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What? No

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

N/A

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

10

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

01429 272584 (option 9)

How far from the entrance/exit is accessible

parking? 100 Yds

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?









TICKETS AND PRICING



A supporter is required to show evidence of what

What proof of disability do you require to qualify

rate of DLA they receive and if in receipt of high -

for a disabled match ticket?

their carer is FOC



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this N/A

method?

What is the club’s policy for charging disabled

Full price and free carer if applicable

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled FOC if on high rate of DLA

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £20 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Huddersfield Town



REGISTERED GROUND The Galpharm Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Sue Farrell

at the club?



Please provide the relevant contact details. 01484 484102

sue.farrell@htfc.com

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Dave Hetherill

details for the person in charge. 01484 537056

Please provide details of where information on

disabled supporter access/facilities is Customer Charter

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

No

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Club Staff









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

72

If yes, how many?



If no, what is your policy for seating home N/A

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Will always assist on most suitable seating

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 72

Where are these situated? i.e. pitchside, raised

platform etc Pitchside & raised platform

How many wheelchair bays are available for

away supporters? 16

Where are these situated? i.e. pitchside, raised

platform etc Raised platform at rear of away stand

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Contact main reception

How many headsets/receivers do you have for

10

home and away supporters?

What is the procedure for receiving and

returning the headsets? Collect from main reception

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

Card machines are moveable and can be taken

for disabled supporters? What?

off the the counter

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? Yes









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

50

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Pre book via ticket office

How far from the entrance/exit is accessible

parking? Dependant on access point

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled Ambulant none disabled prive, carer free,

supporters? i.e. full price, concession wheelchair concession rate due to area



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £7 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £7 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £12 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Leyton Orient



REGISTERED GROUND Matchroom Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Lindsey Martin

at the club?



Please provide the relevant contact details. 0871 310 1884

l.martin@leytonorient.net

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

http://www.leytonorient.com/page/MatchroomSta

disabled supporter access/facilities is

dium/

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

No limit

If yes, how many?



If no, what is your policy for seating home Front row seats offer more legroom, no armrests

ambulant disabled supporters? Do you have a and seats all same size. No limit on ticket.

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? No limit

If no, what is your policy for seating away

Front row seats offer more legroom, no armrests

ambulant disabled supporters? Do you have a

and seats all same size. No limit on ticket.

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 54

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 22

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

returning the headsets?

Do you require a deposit for the headsets?

Are there fixed positions in the stadium where

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

Extra staff on hand to aid customers who need

for disabled supporters? What?

additional support

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

Vatiable

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Via telephone/letter

How far from the entrance/exit is accessible

parking? No more than 20yards

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Not supplied

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

High or middle rate DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled

Free of charge

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Free Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Free Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Free Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Free Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Milton Keynes Dons



REGISTERED GROUND Stadium MK









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Gayle Sharpe

at the club?



Please provide the relevant contact details. 01908 622901

gayle.sharpe@mkdons.com

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

http://www.mkdons.com/page/DisabledFacilities

disabled supporter access/facilities is

Article/0,,10420,00.html

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Box Office Staff and Stewards









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

145

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? 55

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 150

Where are these situated? i.e. pitchside, raised

platform etc Concourse area

How many wheelchair bays are available for

away supporters? 14

Where are these situated? i.e. pitchside, raised

platform etc Concourse area

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

Specialist commentary undertaken by hospital

radio reporters given Specialist training and

If yes, how do supporters access this?

received via soccer sight headsets by visually

impared supporters

How many headsets/receivers do you have for

12

home and away supporters?



What is the procedure for receiving and Headsets are booked via the box office and

returning the headsets? collected/returned to an information point on

concourse

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No





2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

135

Is this extended to away supporters?

Yes



Season ticket holders receive an annual pass for

How do you arrange accessible parking? designated area dependant on location of their

seat. Match parking is allocated on arrival

dependant on entry point to the site.

How far from the entrance/exit is accessible

parking? 30 metres of the gates

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING



First time purchasing tickets requires us to see a

What proof of disability do you require to qualify letter from DWP. Once seen we record this info

for a disabled match ticket? on the ticketing system and no further ID is

needed



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Concession rate

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled FOC for PA

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £10 - £16 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £10 - £16 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £10 - £16 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £10 - £16 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Notts County



REGISTERED GROUND Meadow Lane









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues David Deighton

at the club?



Please provide the relevant contact details. 0115 9557210

daviddeighton@nottscountyfc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Wayne Kirkham

details for the person in charge. 01623 499181

Please provide details of where information on

disabled supporter access/facilities is www.nottscountyfc.co.uk

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

David Deighton/Brian Walton









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

100

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? 40

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 40

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 10

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Contacting in advance is a must

How many headsets/receivers do you have for

10

home and away supporters?

What is the procedure for receiving and

returning the headsets? Must contact the club in advance

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

16

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Through ticket office

How far from the entrance/exit is accessible

parking? 4 metres

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

DLA Letter

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Full price

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free tickets for carers

supporters?

Does this include disabled supporters not using

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £23/21 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £23/21 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £23/21 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £23/21 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Oldham Athletic



REGISTERED GROUND Boundary Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Judith Lane

at the club?



Please provide the relevant contact details. 0161 758 5179

judith.lane@oldhamathletic.co.uk

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is Not supplied

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

Yes

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

10

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? 5

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a No limit

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

20 Rochdale Road Stand,

home supporters?

14 Chadderton Road Stand

Where are these situated? i.e. pitchside, raised

RR Stand behind goal elevated view.

platform etc

CR Stand behind goal pitch level.

How many wheelchair bays are available for

away supporters? 12 Rochdale Stand

Where are these situated? i.e. pitchside, raised

platform etc Elevated view

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this? N/A

How many headsets/receivers do you have for

N/A

home and away supporters?

What is the procedure for receiving and

returning the headsets? N/A

Do you require a deposit for the headsets?

Are there fixed positions in the stadium where

commentary is available for blind and partially

sighted supporters? If yes, where? No

Do you provide facilities for assistance dogs?









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? No

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What? No

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

40

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Through car park operatives on matchdays

How far from the entrance/exit is accessible

parking? 50 metres

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Letter proving receipt of disability benefit

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Concession

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Full price for disabled with free carer

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £10 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £10 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £20 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Preston North End



REGISTERED GROUND Deepdale









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Jean Marsden

at the club?



Please provide the relevant contact details. 01772 693324

ticketoffice@pne.com

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Barbara McCombs

details for the person in charge. 01772 700788

Please provide details of where information on

disabled supporter access/facilities is www.pne.com under 'Tickets'

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

All stewards as part of NVQ Level 2









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Designated area where stewards and paramedics

ambulant disabled supporters? Do you have a close by. 104 per stand

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

Designated area where stewards and paramedics

ambulant disabled supporters? Do you have a

close by. Limit from 13 pairs to 101 pairs

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 79

Where are these situated? i.e. pitchside, raised

platform etc Pitchside & raised

How many wheelchair bays are available for

away supporters? 29

Where are these situated? i.e. pitchside, raised

platform etc Pitchside and raised

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

Via a hearing loop system in the stands behind

If yes, how do supporters access this?

the goal

How many headsets/receivers do you have for

6

home and away supporters?

What is the procedure for receiving and

Collect from steward or stand supervisor in the

returning the headsets?

ticketed area in the ground

Do you require a deposit for the headsets? No

Yes

Are there fixed positions in the stadium where

commentary is available for blind and partially

Block K of Bill Shankly Kop or Block AH of the

sighted supporters? If yes, where?

Alan Kelly Town End

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Do you provide rest areas on your concourses

for disabled and elderly supporters? Yes









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

80

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Book via Ticket Office

How far from the entrance/exit is accessible

parking? Home - approx 20m, Away - approx 120m

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

DLA middle to higher

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Full price

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £17/£19 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £17/£19 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £17 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £17 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Rochdale



REGISTERED GROUND Spotland









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Gina Buckley

at the club?



Please provide the relevant contact details. 01706 644648

admin@rochdaleafc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is www.rochdaleafc.co.uk

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Aisle/front row seats

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Aisle/front row seats

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 17

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 15

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

returning the headsets?

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where Yes

commentary is available for blind and partially

sighted supporters? If yes, where? Press Box

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

10

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Season basis & limited on match day

How far from the entrance/exit is accessible

parking? 30/40 yards

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this

method?

What is the club’s policy for charging disabled

Concession

supporters? i.e. full price, concession



Does this include disabled supporters not using

No

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free of charge

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £20/18/15 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £14/12 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £20 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £14 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Scunthorpe United



REGISTERED GROUND Glanford Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Alan Welsh

at the club?



Please provide the relevant contact details. 07732 300150

alan.welsh@scunthorpe-united.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is Not supplied

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes, Stewards

awareness training? If so who?

Sarah Teal & Alan Welsh









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Front row

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Front row

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 14

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 4

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

Hospital Radio provide the commentary and it is

attached to a receiver that we give out to the

supporters. They can e-mail Alan on

If yes, how do supporters access this?

aw@scunthorpe-united.co.uk. There is no cost

and when supporters attend they inform a

steward and they collect the receiver

How many headsets/receivers do you have for

8

home and away supporters?

What is the procedure for receiving and

returning the headsets? Contact Alan Welsh

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Not supplied

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No





2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

26

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Close to entrance

How far from the entrance/exit is accessible

parking? 15 metres

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Proof of higher rate DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled Full price with free carer, concession price

supporters? i.e. full price, concession without carer



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free of charge for carer

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £21 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £21 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £21 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £21 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Sheffield United



REGISTERED GROUND Bramall Lane









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Mel Jackson

at the club?



Please provide the relevant contact details.

melvinjackson@sufc.co.uk

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Janet Ireland

details for the person in charge.

Please provide details of where information on

http://www.sufc.co.uk/page/Disabled/0,,10418,00.

disabled supporter access/facilities is

html

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

Yes, Stewards

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

Yes

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

20 extra legroom

If yes, how many?



If no, what is your policy for seating home

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many? 10 pairs of seats

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 85

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 10

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Via headsets

How many headsets/receivers do you have for

20

home and away supporters?

What is the procedure for receiving and

returning the headsets? Collected from reception or stewards

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? Commentary available form all points

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

14

Is this extended to away supporters?

How do you arrange accessible parking?

Sold on seasonal basis

How far from the entrance/exit is accessible

parking? Various

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Drop off

insufficient/no accessible parking)?







TICKETS AND PRICING





What proof of disability do you require to qualify

DLA middle rate care component

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this Yes

method?

What is the club’s policy for charging disabled

Concession

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

Free of charge if determind essential by medical

personal assistants accompanying disabled

source

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Concession Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Concession Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Concession Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Concession Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Sheffield Wednesday



REGISTERED GROUND Hillsborough









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Liz Higginbottom

at the club?



Please provide the relevant contact details. 0871 995 1867

liz.higginbottom@sheffieldwednesday.com

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Chris White (Chair)

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is www.swfc.co.uk

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

Stewards









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Can sit in any stand except South Upper

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Can sit in West Stand

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 79

Where are these situated? i.e. pitchside, raised

platform etc Raised platform

How many wheelchair bays are available for

away supporters? 9

Where are these situated? i.e. pitchside, raised

platform etc Raise platform

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Headsets

How many headsets/receivers do you have for

20

home and away supporters?

What is the procedure for receiving and

returning the headsets? Collect and return to main reception

Do you require a deposit for the headsets? Yes

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? Collect and return to main reception

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

No

disabled supporters? If yes, how many?



Is this extended to away supporters?

No

How do you arrange accessible parking?

How far from the entrance/exit is accessible

parking?

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Drop off

insufficient/no accessible parking)?







TICKETS AND PRICING





What proof of disability do you require to qualify

Qualifying DLA letter

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Full price

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

Called essential carers and receive a

personal assistants accompanying disabled

complimentary ticket

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Match Price Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Match Price Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Match Price Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Match Price Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Stevenage



REGISTERED GROUND The Lamex Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Roger Austin

at the club?



Please provide the relevant contact details. 01438 223223

rogera@stevenagefc.com

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is http://www.stevenagefc.com/page/Welcome

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

All stewards with NVQ2









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Sit anywhere

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Sit anywhere

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 6

Where are these situated? i.e. pitchside, raised

platform etc Raised platform

How many wheelchair bays are available for

away supporters? 6

Where are these situated? i.e. pitchside, raised

platform etc Raised platform

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

returning the headsets?

Do you require a deposit for the headsets?

Are there fixed positions in the stadium where Yes

commentary is available for blind and partially

sighted supporters? If yes, where? Near press box

Do you provide facilities for assistance dogs? Yes









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes



If not, do you provide any other service facility Stewards provide fetch and carry for catering.

for disabled supporters? What? All stewards are required to provide as much

assistance as required to disabled supporters.

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

12

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Pre-booked over the phone

How far from the entrance/exit is accessible

parking? Pitch width

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Details not supplied

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Concession price

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Carer free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £20/18 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £17/14 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £20/18 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £17/14 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Tranmere Rovers



REGISTERED GROUND Prenton Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Kate Eugeni

at the club?



Please provide the relevant contact details. 0151 609 3377

katee@tranmererovers.co.uk

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Lee Knight

details for the person in charge.

Please provide details of where information on

tranmererovers.co.uk/page/hometickets.custome

disabled supporter access/facilities is

rcharter

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

56

If yes, how many?



If no, what is your policy for seating home Sit in home stand

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a No limit

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 28

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 28

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this? Ring in advance

How many headsets/receivers do you have for

1

home and away supporters?

What is the procedure for receiving and

returning the headsets? Pass to stewards

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where Yes

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

No

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? No

If not, do you provide any other service facility

There is a bell outside, a member of staff will

for disabled supporters? What?

respond & offer help as needed

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

16

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Book in advance

How far from the entrance/exit is accessible

parking? 50m

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?









TICKETS AND PRICING





What proof of disability do you require to qualify

Medium or High rate DLA entitlement letter

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this

method?

What is the club’s policy for charging disabled

Concession, carer free

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

Free for carers if applicable (wheelchair and

personal assistants accompanying disabled

ambulant disabled)

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £6.50 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £6.50 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £6.50 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £6.50 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Walsall



REGISTERED GROUND Banks's Stadium









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues David Malia

at the club?



Please provide the relevant contact details. 01922 651 414/416

tickets@walsallfc.co.uk

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

http://www.saddlers.co.uk/page/CustomerCharter

disabled supporter access/facilities is

/0,,10428,00.html

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Yes

Have any club staff received disability

awareness training? If so who?

Stewards assigned to disabled areas (four in

total)









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

N/A

If yes, how many?



If no, what is your policy for seating home

There is a limit of 35 seats available, plus 35

ambulant disabled supporters? Do you have a seats for carers

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many? N/A

If no, what is your policy for seating away

There is a limit of 12 seats available, plus 12

ambulant disabled supporters? Do you have a

seats for carers

limit on the number available?

Are away ambulant disabled supporters situated

No

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

35 in frontrow of stand and 70 in sheltered areas

home supporters?

of the stadium (i.e Concourse area)

Where are these situated? i.e. pitchside, raised

35 in frontrow of stand and 70 in sheltered areas

platform etc

of the stadium (i.e Concourse area)

How many wheelchair bays are available for

away supporters? 12

Where are these situated? i.e. pitchside, raised

platform etc Front row of stand

Are away supporters using wheelchairs situated

with away supporters? No









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this? N/A

How many headsets/receivers do you have for

N/A

home and away supporters?

What is the procedure for receiving and

returning the headsets? N/A

Do you require a deposit for the headsets? N/A

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

No

Do you provide rest areas on your concourses

for disabled and elderly supporters? Yes









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

25

Is this extended to away supporters?

Yes



How do you arrange accessible parking? Issues of permits to regular supporters,

Matchday permits, prebooked via Ticket Office

How far from the entrance/exit is accessible

parking? Adjacent

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?









TICKETS AND PRICING



Receipt of middle or higher rate of Disablility

What proof of disability do you require to qualify

Living Allowance. Receipt of Severe

for a disabled match ticket?

Disablement Allowance. Formal letter form GP



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled Full price, free for carers if applicable

supporters? i.e. full price, concession (wheelchair and ambulant disabled)



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

Free for carers if applicable (wheelchair and

personal assistants accompanying disabled

ambulant disabled)

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £18.50 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £18.50 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £18.50 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £18.50 Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Wycombe Wanderers



REGISTERED GROUND Adams Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues Richard Stanford

at the club?



Please provide the relevant contact details.

richard.stanford@wwfc.com

Is this person situated in the ticket office? Yes

Does the club have a Disabled Supporters No

Association?

If yes, please provide the name and contact

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is http://www.wycombewanderers.co.uk/page/Home

publicised, such as your website page.

Has the club had an access audit? Yes



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability Yes

awareness training? If so who?

All Stewards









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Will try to assist in all areas

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with Yes

additional leg room, wider seats, and arm rests?

If yes, how many? Not supplied

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a

limit on the number available?

Are away ambulant disabled supporters situated

Yes

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 50

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 10

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

Yes

Do you provide match commentary for Visually

Impaired Supporters? No

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

returning the headsets?

Do you require a deposit for the headsets?

Are there fixed positions in the stadium where

commentary is available for blind and partially

sighted supporters? If yes, where?

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks Yes

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? Yes









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

20+ at back of away stand, 20 in main car park

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

By phone

How far from the entrance/exit is accessible

parking? 200m

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of Yes

insufficient/no accessible parking)?





TICKETS AND PRICING





What proof of disability do you require to qualify

Proof allowance letter, medium rate or above

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Disabled full price/ carer free

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Disabled full price/ carer free

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled Full Price Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled Full Price Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled Full Price Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled Full Price Carer Free

wheelchair disabled supporters with carers?









3

4

CLUB Yeovil Town



REGISTERED GROUND Huish Park









CLUB DETAILS / CONTACTS



Who is the primary contact for disability issues James Hillier

at the club?



Please provide the relevant contact details. 01935 423662

jhillier@ytfc.net

Is this person situated in the ticket office? No

Does the club have a Disabled Supporters Yes

Association?

If yes, please provide the name and contact Sharon Swaine

details for the person in charge.

Please provide details of where information on

disabled supporter access/facilities is Not supplied

publicised, such as your website page.

Has the club had an access audit? No



Are dedicated stewards/staff provided to assist

Yes

disabled supporters?



Have any club staff received disability

No

awareness training? If so who?









FACILITIES - Ambulant



Do you have facilities for home ambulant

No

disabled, such as amenity seating with

additional leg room, wider seats, and arm rests?

If yes, how many?



If no, what is your policy for seating home Not supplied

ambulant disabled supporters? Do you have a

limit on the number available?

Do you have facilities for away ambulant

disabled, such as amenity seating with No

additional leg room, wider seats, and arm rests?

If yes, how many?

If no, what is your policy for seating away

ambulant disabled supporters? Do you have a Not supplied

limit on the number available?

Are away ambulant disabled supporters situated

No

with away supporters?









1

FACILITIES - Wheelchair



How many wheelchair bays are available for

home supporters? 15

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

How many wheelchair bays are available for

away supporters? 5

Where are these situated? i.e. pitchside, raised

platform etc Pitchside

Are away supporters using wheelchairs situated

with away supporters? Yes









FACILITIES - Visually Impaired



Does the ticket office have a hearing loop?

No

Do you provide match commentary for Visually

Impaired Supporters? Yes

If yes, how do supporters access this?

How many headsets/receivers do you have for

home and away supporters?

What is the procedure for receiving and

Collect at ticket office, return to a steward in

returning the headsets?

stadium

Do you require a deposit for the headsets? No

Are there fixed positions in the stadium where No

commentary is available for blind and partially

sighted supporters? If yes, where? N/A

Do you provide facilities for assistance dogs? No









OTHER FACILITIES



Does the stadium have accessible toilets?

Yes

Do away fans have access to accessible toilets?

Yes

Is your Club Shop accessible to all supporters

including disabled supporters? Yes

Do you have low level serving counters in your

Club Shop? Yes

If not, do you provide any other service facility

for disabled supporters? What?

Do you have accessible catering facilities?

i.e. low level serving counters at your kiosks No

Are these available for away fans?

Yes

Do you provide rest areas on your concourses

for disabled and elderly supporters? No









2

PARKING



Do you provide accessible parking spaces for

Yes

disabled supporters? If yes, how many?

Approx 50

Is this extended to away supporters?

Yes

How do you arrange accessible parking?

Via Sharon Swaine

How far from the entrance/exit is accessible

parking?

Do you have a drop off point or shuttle bus

service for disabled supporters (in case of No

insufficient/no accessible parking)?







TICKETS AND PRICING





What proof of disability do you require to qualify

Middle or higher rate of DLA

for a disabled match ticket?



Can disabled supporters purchase match tickets

Yes

via the main ticket office number?



If your club sells ticket online, can disabled

supporters purchase match tickets via this No

method?

What is the club’s policy for charging disabled

Concession

supporters? i.e. full price, concession



Does this include disabled supporters not using

Yes

a wheelchair?

What is the club’s policy with regards to

personal assistants accompanying disabled Free carer with proof

supporters?

Does this include disabled supporters not using

Yes

a wheelchair?



How much do you charge HOME ambulant

Ambulant Disabled £12/14 Carer Free

disabled supporters with carers?



How much do you charge HOME wheelchair

Wheelchair Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge AWAY ambulant

Ambulant Disabled £12 Carer Free

disabled supporters with carers?



How much do you charge AWAY and

Wheelchair Disabled £12 Carer Free

wheelchair disabled supporters with carers?









3

4