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					          International Civil Aviation Organization (ICAO)
                              999 University Street
                               Montréal, Quebec
                               Canada H3C 5H7




                             Directory




Any queries regarding this Directory should be addressed to ICAODirectory@icao.int.
                 ICAO DIRECTORY
                      INDEX
                    Standing Bodies
Membership lists
  Council
  Air Navigation Commission
  Air Transport Committee
  Committee on Joint Support of Air Navigation Services
  Finance Committee
  Committee on Unlawful Interference
  Technical Cooperation Committee
  Human Resources Committee
  Edward Warner Award Committee
  Working Group on Efficiency
  Working Group on Governance (Policy)

         Resident National Delegations
Council and non-Council roles and addresses

                          States
Contracting States
Accreditation

                       Secretariat
                                 {— Headquarters
Mailing Information
                                 {— Regional Offices
                                 {— Listing
Structure of ICAO Secretariat
                                 {— Organizational chart
Alphabetical listing of staff

                        Services
Medical centre
Travel Section
Monitoring exchange and conference rooms
Administrative committees
Staff Association
Canadian Association of Former International Civil Servants

                         Security
Evacuation procedures
Emergency teams
     MEMBERSHIP ON
      THE COUNCIL,
AIR NAVIGATION COMMISSION
AND STANDING COMMITTEES
                                                   COUNCIL

                        President                    Mr. Roberto Kobeh González
                        First Vice-President         Mr. Michael Rossell
                        Second Vice-President        Mr. Alexey Anatolievich Novgorodov
                        Third Vice-President         Mrs. Gilda Rueda de Higuera
                        Secretary General            Mr. Raymond Benjamin



        Member States                    Representatives                              Alternates

Argentina                     Mr. Jorge Gelso                           Mr. Guillermo I. Tagino
                                                                        Mr. Rubén Oscar González
Australia                     Ms. Kerryn Macaulay                       Mr. Andrew Herbert Rudolph Tiede

Belgium                       Mr. Geoffray Robert                       Mr. Christian Schleifer
Brazil                        Mr.                             y Filho   Mr. Jorge Luiz França Alves
                                                                        Mr. Leonardo Mourão Coelho de Souza
                                                                        Miss Gilse Aparecida Landgraf
                                                                        Mr. Júlio César Ferreira da Silva Júnior
                                                                        Mr. André Airton de Macedo Rebouças
                                                                        Ms. Ivanise de Melo Maciel
                                                                        Mr. Alexandre Oliveira de Carvalho
Burkina Faso                  Mr. Moumouni Dieguimde
Cameroon                      Mr. Engelbert Zoa Etundi                  Mr. Abdoullahi Labarang
Canada                        Mr. Mark Allen                            Mr. James Inglis Dow
                                                                        Mr. Marc Delisle
China                         Mr. Tao Ma                                Mr. Chunyu Ding
Colombia                      Mrs. Gilda Rueda de Higuera
Cuba                          Mr. Jorge Félix Castillo de la Paz
Denmark                       Mr. Kurt Lykstoft Larsen                  Mr. Nils Bo Eckerbert
                                                                        Mr. Karl Koefoed
                                                                        Mr. Samuli Vuokila
Egypt                         Mr. Mahmoud Taha Elzanaty
France                        Mr. Michel Wachenheim                     Mr. Pierre Pape
                                                                        Mr. Farid Zizi
Germany                       Mr. Jörg Mendel                           Mr. Rolf Monning
Guatemala                     Mr. Luis F. Carranza
India                         Mr. Arun Mishra
Italy                         Mr. Giulio Picheca                        Mr. Antonino Bardaro
        Member States               Representatives                        Alternates
Japan                   Mr. Toshihiro Koda                   Mr. Daisuke Umezawa
                                                             Ms. Mami Furuhata
Malaysia                Mr. Lim Yong Heng                    Mr. Khairul A. Amali Ismail
                                                             Mr. Abdul Raof Zahari
Mexico                  Mr. Dionisio Méndez Mayora           Mrs. Dolores Jiménez Hernández
Morocco                 Mr. Abdennebi Manar                  Mr. Hicham Abdelaziz Moumni
Nigeria                 Dr. Olumuyiwa Benard Aliu
Paraguay                Mrs. Aurora Torres de Rodríguez
Peru                    Mr. Cesar Roberto Romero Díaz        Mrs. Lucia Trindade de Buitron
                                                             Mrs. Lucy Camacho Bueno
Republic of Korea       Mr. Chong-hoon Kim                   Mr. Jong-in Bae
                                                             Mr. Sung Youn Hwang
                                                             Mr. Se-jin Park
Russian Federation      Mr. Alexey Anatolievich Novgorodov   Mr. Aleksandr Aleksandrovich Korsakov
                                                             Mr. Karl Tikhaze
Saudi Arabia            Mr. Talal M.B. Kabli                 Mr. Adel Hossain Alaufi
                                                             Mr. Abdulaziz Bin Abdullah Zarra
                                                             Mr. Ali Almoghraby
Singapore               Mr. Ng Tee Chiou
Slovenia                Mr. Alojz                            Mr. Klemen Ferjan
South Africa            Mr. Mankopane Daniel Tshepo Peege    Mr. Levers Mabaso
Spain                   Mr. Víctor M. Aguado                 Mr. Javier Herrero
Swaziland               Mr. Douglas Litchfield
Uganda                  Mr. John Wycliffe Kabbs Twijuke
United Arab Emirates    Miss Aysha Al Hamili                 Mr. Rashid Ali Al Kaabi
United Kingdom          Mr. Michael Rossell                  Mr. Paul Dale Fleming
United States           Mr. Duane Woerth                     Ms. Melissa Kehoe
                                                             Mr. David C. Behrens
                               AIR NAVIGATION COMMISSION (ANC)


                              President                    Mr. Mervyn Gerard Fernando
                              First Vice-President         Mr. Christian Schleifer
                              Second Vice-President        Mr. Moussa Halidou
                              Secretary                    Ms. Nancy J. Graham



                States                                Members                              Alternates

Argentina                           Mr. Rubén Oscar González
Australia                           Mr. Andrew Herbert Rudolph Tiede
Austria          Belgium
Ireland          Luxembourg
                                    Mr. Christian Schleifer
Netherlands      Portugal
Switzerland
Brazil                              Mr. Jorge Luiz França Alves
Canada                              Mr. James Inglis Dow
China                               Mr. Feng Tai
Denmark          Finland
Iceland          Norway             Mr. Samuli Vuokila                          Mr. Nils Bo Eckerbert
Sweden
France                              Mr. Farid Zizi
Germany                             Mr. Rolf Monning
Ghana                               Mr. Simon Christopher Molai Allotey
Japan                               Mr. Daisuke Umezawa
Niger                               Mr. Moussa Halidou
Republic of Korea                   Mr. Hyang-gyu Park
Russian Federation                  Mr. Aleksandr Aleksandrovich Korsakov
Saudi Arabia                        Mr. Adel Hossain Alaufi
Singapore                           Mr. Mervyn Gerard Fernando
Spain                               Mr. Javier Herrero
United Kingdom                      Mr. Paul Dale Fleming

United States                       Mr. David C. Behrens
                     AIR TRANSPORT COMMITTEE (ATC)

                       Chairperson      Mr. Engelbert Zoa Etundi
                       Vice-Chairperson Mr. Antonino Bardaro
                       Secretary        Mrs. Folasade Odutola



            States                    Members                               Alternates

Argentina              Mr. Jorge Gelso                        Mr. Rubén Oscar González
Australia              Ms. Kerryn Macaulay                    Mr. Andrew Herbert Rudolph Tiede
Belgium                Mr. Geoffray Robert                    Mr. Christian Schleifer
Brazil                 Mr.                                    Ms. Ivanise de Melo Maciel
                                                              Mr. Júlio César Ferreira da Silva Júnior
                                                              Mr. Jorge Luiz França Alves
                                                              Mr. André Airton de Macedo Rebouças
Burkina Faso           Mr. Moumouni Dieguimde
Cameroon               Mr. Engelbert Zoa Etundi               Mr. Abdoullahi Labarang
Canada                 Mr. Mark Allen                         Mr. Marc Delisle
China                  Mr. Chunyu Ding                        Mr. Tao Ma
Colombia               Mrs. Gilda Rueda de Higuera
Cuba                   Mr. Jorge Félix Castillo de la Paz
Denmark                Mr. Kurt Lykstoft Larsen               Mr. Karl Koefoed
Egypt                  Mr. Mahmoud Taha Elzanaty
France                 Mr. Michel Wachenheim                  Mr. Pierre Pape
                                                              Mr. Farid Zizi
Germany                Mr. Jörg Mendel                        Mr. Rolf Monning
Guatemala              Mr. Luis F. Carranza
India                  Mr. Arun Mishra                        Mr. Vineet Gulati
Italy                  Mr. Antonino Bardaro                   Mr. Giulio Picheca
Japan                  Mr. Toshihiro Koda                     Ms. Mami Furuhata
Malaysia               Mr. Lim Yong Heng
Mexico                 Mr. Dionisio Méndez Mayora
Morocco                Mr. Hicham Abdelaziz Moumni
Nigeria                Dr. Olumuyiwa Benard Aliu
Paraguay               Mrs. Aurora Torres de Rodríguez
Peru                   Mr. Cesar Roberto Romero Díaz          Mrs. Lucia Trindade de Buitron
               States                 Members                            Alternates

Republic of Korea       Mr. Chong-hoon Kim                  Mr. Sung Youn Hwang
Russian Federation      Mr. Karl Tikhaze                    Mr. Dmitry V. Shiyan
Saudi Arabia            Mr. Talal M.B. Kabli                Mr. Abdulaziz Bin Abdullah Zarra
                                                            Mr. Ali Almoghraby
Singapore               Mr. Ng Tee Chiou                    Mr. Mervyn G. Fernando
Slovenia                Mr. Alojz                           Mr. Klemen Ferjan
South Africa            Mr. Mankopane Daniel Tshepo Peege   Mr. Levers Mabaso
Spain                   Mr. Víctor M. Aguado                Mr. Javier Herrero
Swaziland               Mr. Douglas Litchfield
Uganda                  Mr. John Wycliffe Kabbs Twijuke
United Arab Emirates    Miss Aysha Al Hamili                Mr. Rashid Ali Al Kaabi
United Kingdom          Mr. Michael Rossell                 Mr. Paul Dale Fleming
United States           Mr. Duane Woerth                    Ms. Melissa Kehoe
   COMMITTEE ON JOINT SUPPORT OF AIR NAVIGATION SERVICES (JSC)

                     Chairperson      Mr. Geoffray Robert
                     Vice-Chairperson Mr. Ng Tee Chiou
                     Secretary        Mrs. Narjess Teyssier



            States                     Members                             Alternates

Belgium              Mr. Geoffray Robert                      Mr. Christian Schleifer
Canada               Mr. Mark Allen                           Mr. Marc Delisle
Denmark              Mr. Kurt Lykstoft Larsen                 Mr. Karl Koefoed
Egypt                Mr. Mahmoud Taha Elzanaty                —
France               Mr. Pierre Pape                          Mr. Michel Wachenheim
                                                              Mr. Farid Zizi
Germany              Mr. Jörg Mendel                          Mr. Rolf Monning
Italy                Mr. Antonino Bardaro                     Mr. Giulio Picheca
Japan                Mr. Toshihiro Koda                       Ms. Mami Furuhata
Russian Federation   Mr. Alexey Anatolievich Novgorodov       Miss Olga Bondareva
Singapore            Mr. Ng Tee Chiou                         Mr. Mervyn G. Fernando
Spain                Mr. Víctor M. Aguado                     Mr. Javier Herrero
United Kingdom       Mr. Michael Rossell                      Mr. Paul Dale Fleming
United States        Mr. Duane Woerth                         Ms. Melissa Kehoe
                             FINANCE COMMITTEE (FIC)

                           Chairperson      Mr. Arun Mishra
                           Vice-Chairperson Mr. Michel Wachenheim
                           Secretary        Mr. Rahul Bhalla



            States                         Members                                Alternates

Argentina            Mr. Jorge Gelso                          Mr. Rubén Oscar González
Brazil               Mr. Jorge D’Escragnolle Taunay Filho     Ms. Ivanise de Melo Maciel
                                                              Mr. Júlio César Ferreira da Silva Júnior
                                                              Mr. Jorge Luiz França Alves
                                                              Mr. André Airton de Macedo Rebouças
Canada               Mr. Mark Allen                           Mr. Marc Delisle
China                Mr. Tao Ma                               Mr. Chunyu Ding
France               Mr. Michel Wachenheim                    Mr. Pierre Pape
                                                              Mr. Farid Zizi
Germany              Mr. Jörg Mendel                          Mr. Rolf Monning
India                Mr. Arun Mishra                          Mr. Vineet Gulati
Japan                Mr. Toshihiro Koda                       Ms. Mami Furuhata
Mexico               Mr. Dionisio Méndez Mayora               —
Nigeria              Dr. Olumuyiwa Benard Aliu                —
Republic of Korea    Mr. Chong-hoon Kim                       Dr. Jong-in Bae
Russian Federation   Mr. Alexey Anatolievich Novgorodov       Miss Olga Bondareva
Singapore            Mr. Ng Tee Chiou                         Mr. Mervyn G. Fernando
South Africa         Mr. Mankopane Daniel Tshepo Peege        Mr. Levers Mabaso
Spain                Mr. Víctor M. Aguado                     Mr. Javier Herrero
United Kingdom       Mr. Michael Rossell                      Mr. Paul Dale Fleming
United States        Mr. Duane Woerth                         Ms. Melissa Kehoe
                    COMMITTEE ON UNLAWFUL INTERFERENCE (UIC)

                         Chairperson      Mr. Kurt Lykstoft Larsen
                         Vice-Chairperson Mr. Duane Woerth
                         Secretary        Mr. James Marriott



               States                      Members                               Alternates

Australia                    Ms. Kerryn Macaulay                     Mr. Andrew Herbert Rudolph Tiede
                                                                     Mr. David Lempière Hammond
Canada                       Mr. Mark Allen                          Mr. Marc Delisle
China                        Mr. Tao Ma                              Mr. Chunyu Ding

Denmark                      Mr. Kurt Lykstoft Larsen                Mr. Karl Koefoed

Egypt                        Mr. Mahmoud Taha Elzanaty

France                       Mr. Michel Wachenheim                   Mr. Pierre Pape
                                                                     Mr. Farid Zizi
Germany                      Mr. Jörg Mendel                         Mr. Rolf Monning
Italy                        Mr. Antonino Bardaro                    Mr. Giulio Picheca
Japan                        Mr. Toshihiro Koda                      Ms. Mami Furuhata
Mexico                       Mr. Dionisio Méndez Mayora
Morocco                      Mr. Hicham Abdelaziz Moumni
Peru                         Mr. Cesar Roberto Romero Díaz           Mrs. Lucia Trindade de Buitron
Republic of Korea            Mr. Chong-hoon Kim                      Dr. Jong-in Bae
                                                                     Mr. Sung Youn Hwang
Russian Federation           Mr. Karl Tikhaze                        Mr. Dmitry V. Shiyan
Saudi Arabia                 Mr. Talal M.B. Kabli                    Mr. Abdulaziz Bin Abdullah Zarra
                                                                     Mr. Ali Almoghraby
Singapore                    Mr. Ng Tee Chiou                        Mr. Mervyn G. Fernando
South Africa                 Mr. Mankopane Daniel Tshepo Peege       Mr. Levers Mabaso
United Arab Emirates         Miss Aysha Al Hamili                    Mr. Rashid Ali Al Kaabi
United Kingdom               Mr. Michael Rossell                     Mr. Paul Dale Fleming
United States                Mr. Duane Woerth                        Ms. Melissa Kehoe
                     TECHNICAL COOPERATION COMMITTEE (TCC)

                         Chairperson          Mr. Luis F. Carranza
                         Vice-Chairperson     Mr. Alojz Krapež
                         Secretary            Mr. Iván R. Galán Martínez



            States                        Members                                  Alternates

Argentina               Mr. Jorge Gelso                             Mr. Rubén Oscar González
Belgium                 Mr. Geoffray Robert                         Mr. Christian Schleifer
Brazil                  Mr. Jorge D’Escragnolle Taunay Filho        Ms. Ivanise de Melo Maciel
                                                                    Mr. Júlio César Ferreira da Silva Júnior
                                                                    Mr. Jorge Luiz França Alves
                                                                    Mr. André Airton de Macedo Rebouças
Burkina Faso            Mr. Moumouni Dieguimde                      —
Cameroon                Mr. Engelbert Zoa Etundi                    —
Canada                  Mr. Mark Allen                              Mr. Marc Delisle
China                   Mr. Tao Ma                                  Mr. Chunyu Ding
Colombia                Mrs. Gilda Rueda de Higuera                 —
Cuba                    Mr. Jorge Félix Castillo de la Paz          —
Guatemala               Mr. Luis F. Carranza                        —
India                   Mr. Arun Mishra                             Mr. Vineet Gulati
Malaysia                Mr. Lim Yong Heng                           —
Nigeria                 Dr. Olumuyiwa Benard Aliu                   —
Paraguay                Mrs. Aurora Torres de Rodríguez             —
Saudi Arabia            Mr. Talal M.B. Kabli                        Mr. Abdulaziz Bin Abdullah Zarra
                                                                    Mr. Ali Almoghraby
Slovenia                Mr. Alojz Krapež                            Mr. Klemen Ferjan
Spain                   Mr. Víctor M. Aguado                        Mr. Javier Herrero
Swaziland               Mr. Douglas Litchfield                      —
Uganda                  Mr. John Wycliffe Kabbs Twijuke             —
United States           Mr. Duane Woerth                            Ms. Melissa Kehoe
                        HUMAN RESOURCES COMMITTEE (HRC)

                        Chairperson      Ms. Kerryn Macaulay
                        Vice-Chairperson Mr. Alexey Anatolievich Novgorodov
                        Secretary        Dr. Fang Liu



               States                       Members                             Alternates

Australia                    Ms. Kerryn Macaulay                   Mr. Andrew Herbert Rudolph Tiede
Belgium                      Mr. Geoffray Robert                   Mr. Christian Schleifer
Canada                       Mr. Mark Allen                        Mr. Marc Delisle
Colombia                     Mrs. Gilda Rueda de Higuera           
Cuba                         Mr. Jorge Félix Castillo de la Paz    
Nigeria                      Dr. Olumuyiwa Benard Aliu             
Russian Federation           Mr. Alexey Anatolievich Novgorodov    Miss Olga A. Bondareva
South Africa                 Mr. Mankopane Daniel Tshepo Peege     Mr. Levers Mabaso
United Kingdom               Mr. Michael Rossell                   
United States                Mr. Duane Woerth                      Ms. Melissa Kehoe
EDWARD WARNER AWARD (EWA) COMMITTEE

            Chairperson   Mr. Roberto Kobeh González
            Secretary     Mr. Denys Wibaux


            States                         Members
Argentina                    Mr. Jorge Gelso
India                        Mr. Arun Mishra
Nigeria                      Dr. Olumuyiwa Benard Aliu
Saudi Arabia                 Mr. Talal M.B. Kabli
Singapore                    Mr. Ng Tee Chiou
Slovenia                     Mr. Alojz
        WORKING GROUP ON EFFICIENCY (WGOE)

                    Chairperson    Mr. Chong-hoon Kim
                    Secretary      Mr. John Begin



 States                             Members                             Alternates


Argentina                         Mr. Jorge Gelso
Germany                           Mr. Jörg Mendel
India                             Mr. Arun Mishra
Japan                             Mr. Toshihiro Koda
Republic of Korea                 Mr. Chong-hoon Kim
Russian Federation                Mr. Alexey Anatolievich Novgorodov
South Africa                      Mr. Mankopane Daniel Tshepo Peege
United States                     Mr. Duane Woerth                     Ms. Melissa Kehoe
WORKING GROUP ON GOVERNANCE (POLICY) (WGOG)


              Chairperson
              Secretary     Mr. Denys Wibaux


              States                      Members
  Australia                 Ms. Kerryn Macaulay
  Brazil                    Mr. Jorge d'Escragnolle Taunay Filho
  China                     Mr. Tao Ma
  France                    Mr. Michel Wachenheim
  Nigeria                   Dr. Olumuyiwa Benard Aliu
  Saudi Arabia              Mr. Talal M.B. Kabli
  United Kingdom            Mr. Michael Rossell
                                        ACCREDITATION

                          Asia and Pacific Office (Bangkok) (APAC)


Accredited to the following Contracting States:

Afghanistan                                       Mongolia
Australia                                         Myanmar
Bangladesh                                        Nauru
Bhutan                                            Nepal
Brunei Darussalam                                 New Zealand
Cambodia                                          Pakistan
China                                             Palau
Cook Islands                                      Papua New Guinea
Democratic People's Republic of Korea             Philippines
Fiji                                              Republic of Korea
India                                             Samoa
Indonesia                                         Singapore
Japan                                             Solomon Islands
Kiribati                                          Sri Lanka
Lao People's Democratic Republic                  Thailand
Malaysia                                          Timor Leste
Maldives                                          Tonga
Marshall Islands                                  Vanuatu
Micronesia (Federated States of)                  Viet Nam


Liaison carried out with:

Non-Contracting States:                           New Zealand:
 Tuvalu                                            Niue

China:                                            United Kingdom:
 Hong Kong, China                                  Pitcairn Island
 Macao, China
                                                  United States:
Chile:                                             American Samoa
 Easter Island                                     Guam
                                                   Johnston Island
France:                                            Kingman Reef
 French Polynesia                                  Midway
  (Marquesas, de la Société, etc.)                 Northern Mariana Islands
 New Caledonia                                     Palmyra
 Wallis and Futuna Islands                         Wake Island
                  Eastern and Southern African Office (Nairobi) (ESAF)


Accredited to the following Contracting States:

Angola                                            Mozambique
Botswana                                          Namibia
Burundi                                           Rwanda
Comoros                                           Seychelles
Djibouti                                          Somalia
Eritrea                                           South Africa
Ethiopía                                          Swaziland
Kenya                                             Uganda
Lesotho                                           United Republic of Tanzania
Madagascar                                        Zambia
Malawi                                            Zimbabwe
Mauritius


Liaison carried out with:

France:
  Réunion

United Kingdom:
  British Indian Ocean Territory
                  European and North Atlantic Office (Paris) (EUR/NAT)


Accredited to the following Contracting States:

Albania                                                Lithuania
Algeria*                                               Luxembourg
Andorra                                                Malta
Armenia                                                Monaco
Austria                                                Montenegro
Azerbaijan                                             Morocco*
Belarus                                                Netherlands
Belgium                                                Norway
Bosnia and Herzegovina                                 Poland
Bulgaria                                               Portugal
Croatia                                                Republic of Moldova
Cyprus                                                 Romania
Czech Republic                                         Russian Federation
Denmark                                                San Marino
Estonia                                                Serbia
Finland                                                Slovakia
France                                                 Slovenia
Georgia                                                Spain
Germany                                                Sweden
Greece                                                 Switzerland
Hungary                                                Tajikistan
Iceland                                                The former Yugoslav Republic of Macedonia
Ireland                                                Tunisia*
Israel                                                 Turkey
Italy                                                  Turkmenistan
Kazakhstan                                             Ukraine
Kyrgyzstan                                             United Kingdom
Latvia                                                 Uzbekistan


*Algeria, Morocco and Tunisia are situated in the African Region (AFI) but are served by the ICAO
European and North Atlantic (EUR/NAT) Office in Paris.


Liaison carried out with:

Non-Contracting States:
  Holy See (the)
  Liechtenstein

Portugal:
  Azores
  Madeira

United Kingdom:
  Gibraltar
                             Middle East Office (Cairo) (MID)


Accredited to the following Contracting States:

Bahrain                                           Oman
Egypt                                             Qatar
Iran (Islamic Republic of)                        Saudi Arabia
Iraq                                              Sudan
Jordan                                            Syrian Arab Republic
Kuwait                                            United Arab Emirates
Lebanon                                           Yemen
Libyan Arab Jamahiriya




     North American, Central American and Caribbean Office (Mexico) (NACC)


Accredited to the following Contracting States:

Antigua and Barbuda                               Haiti
Bahamas                                           Honduras
Barbados                                          Jamaica
Belize                                            Mexico
Canada                                            Nicaragua
Costa Rica                                        Saint Kitts and Nevis
Cuba                                              Saint Lucia
Dominican Republic                                Saint Vincent and the Grenadines
El Salvador                                       Trinidad and Tobago
Grenada                                           United States
Guatemala


Liaison carried out with:

Non-Contracting States:                           United Kingdom:
  Dominica                                          Anguilla
                                                    Bermuda
France:                                             British Virgin Islands
  French Antilles                                   Cayman Islands
                                                    Montserrat
Netherlands:                                        Turks and Caicos Islands
  Aruba
  Bonaire                                         United States:
  Curacao                                           Puerto Rico
  Saba                                              Virgin Islands
  Sint Eustatius
  Sint Maarten
                            South American Office (Lima) (SAM)


Accredited to the following Contracting States:

Argentina                                         Panama
Bolivia                                           Paraguay
Brazil                                            Peru
Chile                                             Suriname
Colombia                                          Uruguay
Ecuador                                           Venezuela
Guyana


Liaison carried out with:

France:
  French Guiana

United Kingdom:
  Falkland Islands (Malvinas)




                   Western and Central African Office (Dakar) (WACAF)


Accredited to the following Contracting States:

Benin                                             Ghana
Burkina Faso                                      Guinea
Cameroon                                          Guinea-Bissau
Cape Verde                                        Liberia
Central African Republic                          Mali
Chad                                              Mauritania
Congo                                             Niger
Côte d'Ivoire                                     Nigeria
Democratic Republic of the Congo                  Sao Tome and Principe
Equatorial Guinea                                 Senegal
Gabon                                             Sierra Leone
Gambia                                            Togo


Liaison carried out with:

Spain:
  Canary Islands

United Kingdom:
St. Helena (including Ascension)
                    MAILING INFORMATION
                      HEADQUARTERS


Address:           International Civil Aviation Organization (ICAO)
                   999 University Street
                   Montréal, Quebec
                   Canada
                   H3C 5H7


Telephone:         +1 (514) 954-8219, ext.


Central Fax No.:   +1 (514) 954-6077


SITATEX:           YULCAYA


E-mail address:    icaohq@icao.int


Home page:         http://www.icao.int
                                   MAILING INFORMATION
                                    REGIONAL OFFICES

  Asia and Pacific Office      Bureau Asie et Pacifique                       Oficina Asia y Pacifico
Address    252/1 Vibhavadi Rangsit Road       E-mail                       icao_apac@bangkok.icao.int
           Chatuchak, Bangkok 10900           Web site                     http://www.bangkok.icao.int
           Thailand                           Telephone                    +662 537-8189
Mail       P.O. Box 11, Samyaek Ladprao       Fax                          +662 537-8199
           Bangkok 10901
           Thailand
All official correspondence should be sent to the APAC official address.



Eastern and Southern Africa Bureau Afrique orientale et                       Oficina África oriental
          Office                            australe                               y meridional
Address     United Nations Office at Nairobi       E-mail                  icao@icao.unon.org
            Limuru Rd., Gigiri, Nairobi            Web site                www.icao.int/esaf
            Kenya                                  Telephone               254 20 7622395/96
Mail        P.O. Box 46294                         Fax                     254 20 7621092/7623028
            00100 GPO, Nairobi
            Kenya
All official correspondence should be sent to the ESAF official address.



European and North Atlantic Bureau Europe et Atlantique                     Oficina Europa y Atlántico
          Office                          Nord                                     septentrional
Address    3 bis, Villa Emile Bergerat         E-mail                      icaoeurnat@paris.icao.int
           F-92522 Neuilly-Sur-Seine Cedex     Web site                    http://www.paris.icao.int
           France                              Telephone                   +33 1 46 41 85 85
                                                         Fax               +33 1 46 41 85 00


All official correspondence should be sent to the EUR/NAT official address.




     Middle East Office             Bureau Moyen-Orient                        Oficina Oriente Medio
Address     Ministry Of Civil Aviation Complex E-mail                      icaomid@cairo.icao.int
            Cairo Airport Road                 Web site                    http://www.icao.int/mid
            Cairo - Egypt                      Telephone                   +202 2267-4840/41/45/46
Mail        P.O. Box 85, Airport Post Office   Fax                         +202 2267-4843
            Terminal One, Cairo 11776
            A.R.E.
All official correspondence should be sent to the MID official address.
 North American, Central      Bureau Amérique du Nord,                       Oficina Norteamérica,
 American and Caribbean           Amérique central et                       Centroamérica y Caribe
         Office                         Caraïbes
           Avenida Presidente Masaryk No. 29                              icao_nacc@mexico.icao.int
Address    3er piso                            E-mail
           Col. Chapultepec Morales, 11570                                http://www.mexico.icao.int
           México, D.F.
           México                              Web site
                                                        Telephone         +52 55 52 50 32 11
                                                        Fax               +52 55 52 03 27 57



All official correspondence should be sent to the NACC official address.



  South American Office       Bureau Amérique du Sud                          Oficina Sudamérica
          Av. Víctor Andrés Belaúnde No. 147                              mail@lima.icao.int
          Centro Empresarial
Address   Torre 4, Piso 4                    E-mail
          San Isidro                         Web site                     http://www.lima.icao.int
          Lima 27, Perú                      Telephone                    +51 1 611-8686
Mail      Apartado 4127                      Fax                          +51 1 611-8689
          Lima 100
          Perú
All official correspondence should be sent to the SAM official address.



Western and Central African Bureau Afrique occidentale et                  Oficina África occidental y
          Office                      centrale                                       central
Address    Leopold Sedar Senghor            E-mail                         icaowacaf@dakar.icao.int
             International Airport                                         http://www.icao.int/wacaf
           Dakar, Sénégal                   Web site
                                                        Telephone           +221 33 869 24 24
Mail           P.O. Box 2356,                           Fax                 +221 33 820 32 59
               YOFF
               Dakar,
               Sénégal
All official correspondence should be sent to the WACAF official address.
                                                                                                                                                                                                                              STRUCTURE OF ICAO SECRETARIAT
                                                                                                                                                                                                                                              1 August 2011 (REVISED)

                                                                                                                                                    Secretary General




       Chief,                                                                                                                                                                                                Chief,
                                                                                                                Chief,                                                                                   Evaluation and
     Regional
                                                                                                            Finance Branch                                                                            Internal Audit Office
  Coordination and
  Communications
       Office


                                                                                   Financial Services   Accounting Services     Revenue-Generating
RD Bangkok                                                                              Section              Section                 Activities




                              Director,                                        Director,                                                                                                                               Director,                                                           Director,
 RD Cairo                                                                                                                                                  Director,
                         Legal Affairs and                               Air Navigation Bureau                                                                                                                  Air Transport Bureau                                            Technical Co-operation Bureau
                                                                                                                                             Administration and Services Bureau
                     External Relations Bureau



 RD Dakar                                                Deputy Director,                   Deputy Director,
                          Deputy Director             Safety Standardization               Safety Management                            Deputy Director                                                                                                                                Deputy Director
                                                                                                                                                                                                                                                             Field Operations
                                                        and Infrastructure                   and Monitoring                                                           Chief, Language
                                                                                                                                                                                                         Chief,                  Chief, Aviation             Section
                                                                                                                                                                      and Publications
                                                                                                                                                                                                  Environment Branch             Security Branch
                                             Flight Operations Section                   Aviation Safety                      Staff Services Section                      Branch
                                                                                                                                                                                                                                                                                        Procurement Section
 RD Lima                                                                                 Training Section                                                                                      Aviation
                                             Air Traffic Management                                                                                                  Interpretation Section                                    Implementation Support
                                                                                                                              Recruitment,                                                     Emissions Unit
                                             Section                                     Continuous Monitoring                                                                                                                 and Development                                          Field Personnel Section
                                                                                                                              Establishment                          English Translation and
                                                                                         and Oversight Section                                                                                 Aviation Noise                  Section – Security
                                             Aerodromes Section                                                               and Studies Section                    Publications Section      Unit
                                                                                         Integrated Safety                                                           French Translation                                        Aviation Security and
RD Mexico                                    Communications, Navigation                  Management Section                   Information and                        Section                                                   Facilitation Policy Section
                                             and Surveillance/Aeronautical                                                    Communication
                                             Information Management                      Implementation                       Technology Section                     Russian Translation
                                             Section                                     Support and                                                                 Section                                                   Aviation Security
                                                                                         Development                          Conference and                                                                                   Audit Section
                                             Accident Investigation                                                                                                  Spanish Translation
RD Nairobi                                                                               Section – Safety                     Office Services                        Section
                                             Section                                                                          Section
                                                                                                                                                                     Arabic Translation
                                             Meteorology Section                                                                                                                                                              Economic Analysis
                                                                                                                              Records and Web                        Section
                                                                                                                                                                                                                              and Policy Section
                                             Aviation Medicine Section                                                        Management Section                     Chinese Translation
                                                                                                                                                                     Section                                                         Joint Financing Unit
 RD Paris
                                                                                                                              Travel Unit                            Terminology and
                                                                                                                                                                     Training Coordination
                                                                                                                                                                     Section
                                                                                                                                                                     Documents
                                                                                                                                                                     Management and
                                                                                                                                                                     Outsourcing Section
                                                                                                                                                                     Reproduction,
                                                                                    State Aviation                                                                   Sales and External
                                                                                                                                                                     Distribution Services
                                                                                    Safety Tools Unit


                                                                                                                                                Assembly and
                                                                                                                                            Council Secretariat   ICAO Security Section




                                                                                                                                                                                                                                                                                For coordination
                           ICAO MEDICAL CENTRE
                    CENTRE DES SOINS MÉD
                        SERVICIO MEDICAL DE LA OACI


                    Suite:                      4.25
                    Telephone:                  +1 (514) 954-8219 ext. 8212
                    Fax:                        +1 (514) 954-6144
                    E-mail:                     fzuccaro@icao.int
                    Hours of operation:         Monday to Friday 0830 to 1630 hours




                                            Medical Centre Staff

                           Staff                                        Days Available


Mrs. Flavia Zuccaro          Nurse                        Weekdays for medical assistance or enquires


Dr. Armand Aalamian           Family Medicine             Weekly Monday, Tuesday and Wednesday
                                                          Consultation by appointment

Dr. Tram Nguyen              Emergency Specialist,        Weekly Tuesday mornings
                              family medicine             Consultation by appointment
Dr. G. Crelinsten            Cardiologist                 Once a month
                                                          Consultation by appointment



                                Other services available in Quebec

       Emergency Numbers:                                                     911
         To report a life-threatening emergency situation
       Urgence Santé (Ambulance)                                              514-723-5600
       Montréal Police                                                        514-280-2222
       Quebec Poison Control Centre                                           1 800 463-5060
       Info-Santé                                                          514 521-2100
                                                        A nurse will answer
       Website:
       http://www.msss.gouv.qc.ca/reseau/info_sante.html
                                PRIVATE MEDICAL SERVICES
                               (NOT COVERED BY MEDICARE)

ROCKLAND MD
     100 Chemin Rockland, suite 110
     Tel: 514-667-3383
     Website: www.rocklandmd.com

Rockland MD is a private medical and surgical centre that provides a complete range of healthcare
services from preventive and general medicine to day surgeries including family medicine and pediatrics.

subsequent 20 minute visits.


MD-PLUS MEDICAL CLINIC
     1100 Beaumont Ave, Suite 301
     Telephone no.: 514-738-4445
     Website:

The MD-Plus Medical Clinic provides personalized check-ups and health assessments based on your age,
gender, or specific condition. Be it an assessment of your general health, a medical evaluation for
international adoption, ongoing follow-up for people over 50, heart conditions, digestive troubles,
metabolic disorders, blood disorders, andropause, menopause, or osteoporosis, all of these are available
at the MD-Plus Medical Clinic.
Drop-in visits are available for small emergencies (stitches, infections, etc)


Medysis
      1100-500 Rue Sherbrooke O
      Phone: 514-845-1211
      Fax: 514-845-4842
      Toll Free: 800-361-3493
      Website: www.medisys.ca

Services offered: executive health, medical imaging, independent medical assessments and travel health.


Médiclub
      6100 du Boisé, Suite 202
      Telephone: 514-739-5646
      Web link: www.mediclub.ca/

Mediclub, situated in Montreal, offers a wide array of medical services and preventive medicine
including surgery in ophthalmology and orthopaedics.
Centre Multi-Medic
       320 Chemin du Golf
       Ile des Soeurs, Quebec
       Telephone: 514-768-4717
      Web link: www.multi-medic.com

This clinic offers private family medicine with expertise in sports medicine, geriatrics, gynaecology,
endocrinology, general surgery, ENT, orthopaedics and urology.

Please note: The cost of the medical services offered by these private institutions and/or for medical
consultations with specialists will vary from $75.00 to $200.00 CAD.


CLINIQUE MDCM CLINIC
  5515 Saint-Jacques St., Suite 203
  Tel: 514-483-9911
Web link: info@clinicmdcm.com

This clinic offers, for an annual fee, expertise services including family health, emergency care, in
hospital care, sports medicine and gynecology. MDCM provides consultations in cardiology, family
medicine, neurology, respirology and urology. They have on-site blood tests, cardiac stress tests and lung
functions tests. Psychological and nutritional counselling are also available.


PRIVATE HOME CARE PHYSICIAN (NON-MEDICARE)

Dr. Rejean Ouellette    514-342-5362



                 514-362-8387 (Montréal)
                 514-345-1185 (Montréal)
                 514-569-3442 (Montréal)
                           PEDIATRICS (PUBLIC SYSTEM)

Centre Médical pour Enfants Lasalle Inc.
      1791 Dollard Avenue
      Lasalle, Quebec
      Tel: 514-368-0441



                             Childre

       Tel: 514-412-4400

Hopitale Sainte-Justine
       Tel: 514-345-4931



                 LIST OF PEDIATRICIANS (PUBLIC SYSTEM)

1. DR. CARL CUMMINGS                       5757 Decelles, #120          514-738-1770

2. DR. BORIS SUBIC                         34 Place Upper Trafalgar     514-989-5001

3. CLINIQUE PEDIATRIQUE BEAUBIEN           2301 Belanger                514-728-1559

4. DR. BRUCE COSTOM                        5858 Cote des Neiges         514-342-0385

5. DR. ARTHUR MARKUS                       1455 Sherbrooke W., #3101    514-935-4311

6. DR. TAHMOURESSE TOUSSI                  1392 Sherbrooke East         514-525-1112

7. Dr. VAROUJAN KHEDIGUIAN                 5300 Cote des Neiges, #430   514-735-4932

8. DR. AGNES BIMBI-KOVACS                  3550 Cote des Neiges, #110   514-933-7189

9. DR. JOHN KITEALA                        5757 Ave. Decelles, #8       514-737-7751

10. DR. JACK FRIEDMAN                      5845 Cote des Neiges, #490   514-342-9208

11. DR. FRED WISEMAN                       5885 Cote des Neiges, #511   514-341-3733

12. DR. FRANTZ DOUYON                      5300 Cote des Neiges, #410   514-735-4305

13. CLINIQUE MEDICALE NOVA                 3755 St. Laurent             514-987-0080
                                    NETWORK CLINICS
Montréal's network-clinics provide emergency radiology and lab tests. These clinics are accessible on a
walk-in basis 7 days a week, including holidays.

Website: http://www.guidesante.gouv.qc.ca/en


                                     List of network-clinics

               Clinic                                    Address                       Telephone
 Centre d'urgence de Salaberry        4990, rue de Salaberry, bur. 101              514 337-4772
 Centre d'urgence Saint-Laurent       960, boul. Sainte-Croix, bur. 208             514 747-2555
 Clinique médicale Hochelaga          8695, rue Hochelaga                           514 353-8742
 Clinique médicale 1851               1851, rue Sherbrooke Est, bur. 101            514 524-7564
 Clinique médicale 3000               3000, rue Bélanger Est                        514 376-7702
 Clinique médicale de la Cité         300, rue Léo-Parizeau, 9e étage               514 281-1722
 Clinique médicale de l'Ouest         4647, av. Verdun                              514 765-3600
 Clinique médicale Désy               5636, boul. Henri-Bourassa Est                514 326-9060
 Clinique médicale Diamant            5885, ch. de la Côte-des-Neiges, bur. 201     514 731-5994
 Clinique médicale Maisonneuve-       5345, boul. de l'Assomption, bur. RC-60       514 257-7000
    Rosemont
 Clinique médicale Métro Médic        1253, rue Guy                                 514 932-2122
    Centre-Ville
 (Métro: Guy-Concordia)
 Clinique médicale Viau Inc.          8465, boul. Viau                              514 326-7203
 Clinique Médimax                     Complexe Desjardins                           514 287-2683
                                      150, rue Sainte-Catherine Ouest,
                                      Tour de l'Hôtel, niveau 4
 Clinique Médistat                    4965, rue Saint-Pierre, Pierrefonds           514 624-4774
 Clinique Statcare                    175, ch. Stillview, Pointe-Claire             514 697-9976
 CLSC Saint-Michel                    7950, boul. Saint-Michel                      514 374-8223
 Groupe Santé Physimed                6363, route Transcanadienne, bur. 121         514 747-8888
 Groupe Santé Westmount Square        1, Westmount Square, Pavillon A, bur. 230     514 934-2334,
                                                                                    poste 222
 Médico Centre Mont-Royal             4689, rue Papineau                            514 521-5555
 Polyclinique Cabrini                 5700, rue Saint-Zotique Est, bur. 200         514 256-5700
 Polyclinique-réseau Pointe-aux-      12905, rue Sherbrooke Est, bur. 103           514 498-4050
   Trembles
 Clinique Médicale Atwater            3177 rue St. Jacques, Bureau 202              514-933-5762
 (Métro: Lionel-Groulx)
               Clinic                                    Address                    Telephone
Polyclinique Médicale Log Ndjayick 2021 rue Atwater, Bureau 140-180               514-931-9967
                                                                                  514-343-9964
Clinique de Médecine Familiale         3922 Boul. Lasalle                         514-765-7325
   Verdun
(Métro:
Clinique de Médecine Familiale         2101 Avenue Dollard, Bureau 27A            514-595-8867
   Lasalle
Clinique Médicale Ville- Émard         5824 Boulevard Monk                        514-767-5307
(Métro: Monk)                                                                     514-7675309
(Ne pas appeler de jeudi entre 9h et 18h ainsi que le vendredi entre 9h et 14h)
Centre Médical Métro Monk             2376 rue Allard                             514-769-9999
(Métro: Monk)
(attente de 2 mois)
Clinique Médico-chirurgicale                                                      514-768-1652
   Verdun
(Métro:
Clinique Médicale Poirier             1675 rue Poirier                            514-744-4922
(Métro: Cote-Vertu)
Polyclinique Le Campanîle             38, Place du Commerce, Bureau 260           514-767-2683
Clinique Médicale Carron              999, rue St-Laurent                         514-861-9154
              HOSPITALS HAVING EMERGENCY DEPARTMENTS
The emergency nurse will assess your health condition on arrival to the emergency room. The waiting
time to see a doctor will depend on the number of people in emergency and importantly on the severity of
each case.

                      List of hospitals having emergency departments

              Hospital                                   Address                       Telephone
 Centre hospitalier de l'Université    3840 Saint-Urbain Street                      514 890-8000
   de Montréal
 Centre hospitalier de St. Mary        3830 Lacombe Ave                              514 345-3511
 Centre universitaire de santé         1650 Cedar Ave.                               514 934-1934
   McGill
 Hôpital de Lachine               650 16th Ave., Lachine                             514 637-2351
 (CSSS de Dorval-Lachine-LaSalle)
 Hôpital de LaSalle               8585 terasse Champlain, LaSalle                    514 362-8000
 (CSSS de Dorval-Lachine-LaSalle)
 Hôpital de Verdun                     4000 Lasalle Blvd., Verdun                    514 362-1000
 (fait partie du CSSS du
    Sud-Ouest Verdun)
 Hôpital du Sacré-Coeur de             5400 Gouin Blvd. West                         514 338-2222
   Montréal
 Hôpital Fleury                        2180 Fleury Street East                       514 381-9311
 (fait partie du CSSS de d'Ahuntsic
    et Montréal-Nord)
 Hôpital général de Montréal.          1650 Cedar Ave                                514 934-1934
 Hôpital général du Lakeshore          160 Stillview Ave., Pointe-Claire             514 630-2225
 (fait partie du CSSS de l'Ouest-de-
    l'Île)
 Hôpital Jean-Talon                    1385 Jean-Talon Street East                   514 495-6767
 (fait partie du CSSS du Coeur-de-
    l'Île)
 Hôpital Maisonneuve-Rosemont          5415 de l'Assomption Blvd.                    514 252-3400
 Hôpital Royal Victoria                687 des Pins Ave. West                        514 934-1934
 Hôpital Saint-Luc du CHUM             1058 Saint-Denis Street                       514 890-8000
 Hôpital Santa Cabrini                 5655 Saint-Zotique Street East                514 252-6000
 Hôtel-Dieu du CHUM                    3840 Saint-Urbain Street                      514 890-8000
 Institut de cardiologie de Montréal   5000 Bélanger Street                          514 376-3330
 L'Hôpital général juif                3755 Côte-Sainte-Catherine Rd.                514 340-8222
    Sir Mortimer B. Davis
                                        TRAVEL CLINICS
These clinics offer vaccinations and medications in preparation for business or personal travel. Please
note that some vaccinations require initiation a month prior to anticipated travel in order to be effective.

Montréal General Hospital Tropical Disease Centre
        1625 Cedar Ave. 7th Floor, D-7153
        514-934-8049
        By appointment

Centre de Medecine de Voyage du Quebec
        1001 St. Denis (corner Viger), 6th Floor
        514-890-8332
        Without appointment




Websites for specific health related information:
AVAILABLE IN ENGLISH AND FRENCH

Travel health from Public Health Canada:
   1. Site for feeds on travel health advisories:
      http://www.phac-aspc.gc.ca/rss/tm-mv-eng.xml
      Travel health for Canadians travelling abroad
   2. http://www.phac-aspc.gc.ca/tmp-pmv/index-eng.php
   3. Vaccine safety information
      http://www.phac-aspc.gc.ca/im/vs-sv/vs-faq-eng.php
   4. http://wwwnc.cdc.gov/travel/


Mental Health, including suicide

    1. The Canadian Mental Health Association provides information and support:
       http://www.cmha.ca/bins/index.asp
    2. http://www.mentalhealthcanada.com/main.asp?lang=e
    3. Mobile therapy (I Phone app)
    4. CBT MobilWork (I Phone app)


Healthy living and eating:
  1.
      http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/index-eng.php
  2. You can sign up for the healthy living email bulletin here:
      http://www.phac-aspc.gc.ca/hp-ps/hl-mvs/ipchls-spimmvs/bulletin/e-bulletin-
      eng.php
      I Steps and I Walk (I Phone app)
      My weight loss coach and Lose it! For I Phone

Alcohol and other drug dependence
   1. Questionnaires to see if you are alcohol or drug dependent:
      http://www.moderation.org/Questionnaire.shtml
      http://healthyperspectives.net

   2. Alcoholics Anonymous (Montreal)
      http://www.alcoholicsanonymousmontreal.com/

   3. Narcotics Anonymous (Montreal)
      http:// www.canaacna.org



Diabetes
   1. Everything from meals, importance of sugar control to new research
      Canadian Diabetes Association
      http://www.diabetes.ca/
      Log for Life and Diabetes Log (I Phone app)


Cardiovascular disease, including stroke
      1. The Canadian Heart and Stroke Foundation
         http://www.heartandstroke.com

Sexual health
  1. Sexual health information, including a booklet for parents on talking to children
     about sexuality
     http://www.hc-sc.gc.ca/hl-vs/sex/index-eng.php

   2. Canadian Federation of Sexual Health
      http://www.cfsh.ca/Your_Sexual_Health/


Hypertension
  1. Hypertension Society of Canada, with a section for patients
      http://www.hypertension.ca/

   2. Booklets regarding taking your blood pressure and sodium intake
      http://hypertension.ca/bpc/resource-center/educational-tools-for-health-care-
      professionals
            sease
1. http://www.alzheimer.ca




REVISED FEBRUARY 18, 2011
                            ICAO TRAVEL SECTION
                        SECTION DE VOYAGES DE L'OACI
                        SECCIÓN DE VIAJES DE LA OACI


                                Travel Section Staff

Travel Officer                 Mr. E. Liapakis         Suite         4.20
Administrateur                                         Telephone :   +1 (514) 954-8095
Administrador                                          E-mail :      eliapakis@icao.int

Travel Assistant               Mrs. M. Bassily         Telephone:    +1 (514) 954-8102
Adjointe (voyages)                                     E-mail:       mbassily@icao.int
Ayudante de viajes

Travel Assistant               Ms. S. Bélanger         Telephone:    +1 (514) 954-8102
Adjointe (voyages)                                     E-mail:       sbelanger@icao.int
Ayudante de viajes                                     Fax:          +1 (514) 954-6758

Travel Clerk                   Ms. Ha-young Cho        Telephone:    +1 (514) 954-8102
Commis (voyages)                                       E-mail:       hycho@icao.int
Auxiliar de viajes                                     Fax:          +1 (514) 954-6758




                                Emergency Hotline
                                Service D'urgence
                               Línea De Emergencia

U.S.A. and Canada              HRG North America       Telephone:    1-888-833-6306
Outside: Call Collect                                  Telephone:    +1 (613) 230-2384
Access Code: 1B79




                                 Vacation Services
                           Service Voyages de Vacances
                          Servicio de viajes de vacaciones

                               HRG North America       Telephone:    1 -877-979-6500
                      USE OF MONITORING EXCHANGE (MX)

To monitor those meetings held in the Council Chamber and the Air Navigation Commission Chamber
which are normally broadcast, the following numbers are to be dialled:


Channel             Council Chamber          ANC Chamber             Room 3             Room 5/6
Floor                        11                     21                  31                  41
English                      12                     22                  32                  42
French                       13                     23                  33                  43
Spanish                      14                     24                  34                  44
Russian                      15                     25                  35                  45
Chinese                      16                     26                  36                  46
Arabic                       17                     27                  37                  47


When meetings held in other rooms are to be broadcast. the weekly schedule of meetings will include the
number to be dialled for the various channels.
     CONFERENCE ROOM LOCATION AND
         TELEPHONE EXTENSIONS

                   Conference Centre
                                             514-954-8219
Floor
                                             Ext.
        Conference Room 3                    7110
        Control Booth Room 3                 7111
        Conference Room A                    7112
        Conference Room B                    7113
1
        Conference Room C                    7114
        Conference Room D                    7015
        Conference Room E                    7016
        Studio Workshop                      8244

        Council Chamber                      7030
        Control Booth Council Chamber        7031
        Air Navigation Commission Chamber    7032
        Control Booth ANC Chamber            7033
        Delegates Lounge Coffee Bar          7034
        Lounge — Interpreters                7035
3
        Conference Room 5                    7037
        Control Booth Room 5                 7038
        Conference Room 6                    7039
        Control Booth Room 6                 7040
        Conference Room 7A                   7041
        Conference Room 7B                   7042

        Assembly Hall Podium                 7045
        Assembly Hall Conference Room l      7043
4
        Control Booth Assembly Hall Room 1   7044
        Conference Room 2                    7045

5         Control Booth Room 2               7046




                      Office Tower
                                             514-954-8219
Floor
                                             Ext.
6       Conference Room 6.
7       Conference Room 7.50                 7059
8       Conference Room 8.35                 7051
15      Conference Room 15.70.45             7023
                             ADMINISTRATIVE COMMITTEES

                                  ICAO Staff Pension Committee

                                      Representative                         Alternate
Chairperson:                          Mr. J.-P. Mercier (Alternate Rep. of
                                                         the Participants)
Vice-Chairperson:                     Mr. M. Rossell (Representative of      Dr. B. Aliu
                                                      the Assembly)
Secretary:                            Ms. I. Rusedski
Representing the Secretary General:   Ms. J. Girard                          Mr. S. Ahmad
Representing the Secretary General:   Mr. R. Bhalla                          Mr. H. O’Donnell
Representing the Participants:        Mr. G. Ercolani                        Vacant
Representing the Participants:        Ms. C. Dermarkar



                                      Staff Advisory Committee

                                      Representative                     Alternate
Chairperson:                          Dr. F. Liu
Vice-Chairperson:                     Mr. D. Wibaux
Secretary:                            Ms. J. Girard                      Mr. S.N. Ahmad
Nominated by the Secretary
  General:                            Mr. D. Wibaux                      Mr. J. Augustin
                                      Dr. F. Liu                         Ms. J. Girard
                                      Mr. R. Bhalla                      Mr. H. O’Donnell

Nominated by the Staff Association: Hongbiao Zhai                        Ms. Dawn Flanagan
                                    Mr. Walter Amaro                     Mrs. D. Cooper
                                    Ms. Jane-Marie Carroll               Mr. Nestor Amaya


                                  Advisory Joint Appeals Board

                                       Representative                    Alternate
Chairperson:                           Mr. J. Thaker                     Dr. O. Turpeinen
Secretary:                             Mr. A. Jakob                      Mr. B. Verhaegen
Representative of the Secretary        Mr. J.V. Augustin                 Vacant
  General before the AJAB:
Member Appointed by the                Dr. K. Rooney                     Mrs. M. Boulos
  Secretary General:
Member Appointed by the                Mr. J. Huang                      Mrs. T. Mancini
  Staff Association:
                        Advisory Board on Compensation Claims

                                   Representative                     Alternate
Chairperson:                       Vacant
Vice-Chairperson:                  Mr. G. Ercolani (Representative of
                                                     the Participants)
Secretary:                          Ms. I. Rusedski
Representing the Secretary General: Ms. J. Girard                        Mr. S. Ahmad
Representing the Secretary General: Mr. R. Bhalla                        Mr. H. O’Donnell
Representing the Participants:      Ms. C. Dermarkar                     Mr. J.-P. Mercier


                             Classification Review Committee

                                   Representative                        Alternate
Chairperson:
Vice-Chairperson:
Secretary:



                                          Ombudsman

Ombudsman                          Mr. E. Liapakis
Alternate                          Vacant


                                   Focal Point for Women

Focal Point                        Mrs. Y. Tirado
                            ICAO STAFF ASSOCIATION


Mr. H. Zhai                      President                     9.10.57    7019
Ms. J.M. Carroll                 Vice-President                25.091A    8217
Mrs. L. Marino                   Secretary                     8.30       8380


                             Professional Policy Committee

Ms. D. Flanagan                 Chairperson                    10.15.19   7997
Mrs. R. Akoury                                                 8.1        6117
Mr. W. Amaro                                                   11.25.26   8343
Ms. S. Chen                                                    9.10.56    5500
Mrs. N. Manrique                                               9.25       8175


                            General Service Policy Committee

Ms. J.M. Carroll                Chairperson                    25.091A    8217
Mr. N. Amaya                                                   9.15       5724
Mr. G. Ercolani                                                2.05       6375
Mrs. A.M. Steiman                                              11.30      6320
Ms. Rita Winslade                                              25.112A    8010


                            Executive Committee Assistants

Mrs. L. Spiro                   Treasurer                      8.25       7055
Mrs. R. Winslade                Membership Secretary           25.112A    8010


                              International Fund Committee

Mrs. J. Durana                  Chairperson                    9.25.10    6214
Mrs. N. Barrette-Sabourin       Treasurer                      6.10       6728
Mrs. D. Cooper                                                 7.15.52    8287
Mr. J. Daoust                                                  A.10       8205


                              Social & Welfare Committee

Mrs. A.-M. Steiman                   Chairperson               11.30      6320
Mr. N. Amaya                         Vice-Chair                9.15       5724
Mr. G. Ercolani                                                2.05       6375
Mrs. B. Perkins                                                3.05       6267
Mrs. L. Martinez                                               7.25       6317
Mr. C. Cadogan                                                 A.10       6076
Mrs. V. Seben                                                  25.112G    8062
                          Staff Association Boutique

Mr. C. Bemeur        Coordinator (Retiree)
Mrs. A.-M. Steiman   Assistant Coordinator/Admin       11.30      6320
Mrs. M. Kanemy       Assistant Coordinator             1.128      7049


                                Returning Officers

Mrs. A. Dalzell                                        12.10     8108
Mrs. D. Barki                                          10.15     7805


                       ICAO Fitness Centre Committee

Mr. R. Croxen        Chairman                          3.05.11    7084
Ms. L. Baldo                                           7.25.36    6327
Mr. A. Brown                                           A130       8245
Miss K. Denman                                         11.10      8181
Mrs. A. Pislariu                                       5.05       8092
                          CANADIAN ASSOCIATION OF
                     FORMER INTERNATIONAL CIVIL SERVANTS
                                  (CAFICS)

                             Room              A.35
                             Telephone No.     (514) 954-8219, Ext. 7064
                             Facsimile No.     (514) 954-6404
                             E-mail:           acafi.cafics@icao.int


President                                                                        Mr. A. de Smit
Vice President        Editor CAFICS Bulletin                                     Mrs. C. Hoffmann
Vice President and    Membership, Pensions and Insurance matters                 Ms. R. Douesnard
  Treasurer
Secretary             Incl. Coordination of Volunteers for office duty           Mrs. F. Detière
Councillor            Editor, French Language Publications                       Mr. R. Laissy
Councillor            Chairman Taxation Committee                                Mr. J. Northcut
Councillor            Coordination of Communication with members and FAFICS Mrs. J. Boisclair
Councillor            Chairman Social Activities Committee                       Mr. G. Thompson
Councillor            Social Committee/Social Activities, Pre-retirement Seminars Ms. V. Smith
                 BUILDING EVACUATION PROCEDURES
               PROCÉDURES D’ÉVACUATION DU BÂTIMENT
             EVACUACIÓN DEL EDIFICIO EN CASO DE INCENDIO

When the fire alarm bell rings on your floor (pre-signal alarm):
  1. Leave your office, close the door, but do not lock it.
  2. Proceed toward the staircases or special fire exits. (Elevators reserved for fire brigades.)
  3. Wait for the Evacuation Alarm and proceed down the staircases.
  4. In the staircase:
       — Hold on to the handrails;
       — Do not push or run;
       — Keep in line, move in one direction only;
       — Do not smoke;
       — Keep conversation to a minimum.
  5. After exiting on the ground floor, move outward and away from staircase and elevator core to
       allow free flow of other evacuees exiting behind you. You will be advised when it is safe to
       return to your office.
  6. When alarm bells ring after regular working hours, on week-ends, and official holidays, all
       occupants should immediately proceed to the ground floor, via the staircases.


Lorsque la sonnerie se déclenche à votre étage (signal précédant l'alarme):
   1. Quittez votre bureau, fermez-en la porte, mais pas à clé.
   2. Dirigez-vous vers les escaliers ou la sortie de secours. (Les ascenseurs sont réservés aux
       pompiers.)
   3. Attendez l'alarme d'évacuation et descendez par les escaliers.
   4. Dans les escaliers:
       — tenez la rampe;
       — évitez de courir et de pousser les autres;
       — restez en file, ne changez pas de direction;
       — ne fumez pas;
       — évitez les conversations inutiles.
   5. Après être sorti au rez-de-chaussée, écartez-vous des cages d'escaliers et des ascenseurs pour ne
       pas obstruer le chemin de ceux qui vous suivent. On vous avertira quand vous pourrez retourner
       dans votre bureau.
   6. En cas d'alarme en dehors des heures normales de travail, le week-end et les jours fériés, tous les
       occupants du bâtiment doivent immédiatement descendre dans le hall d'entrée par les escaliers.


Cuando suene la alarma en su piso (señal de alarma previa):
   1. Salga de la oficina y cierre la puerta, pero sin llave.
   2. Diríjase hacia las escaleras o salidas especiales de incendio. (Los ascensores están reservados a
       los bomberos.)
   3. Espere la alarma de evacuación, descienda por las escaleras.
   4. En las escaleras:
       — agárrese a la barandilla;
       — no empuje ni corra;
       — manténgase en fila siguiendo una sola dirección;
       — no fume;
       — hable lo menos posible.
   5. Después de salir a la planta baja del edificio, aléjese de las escaleras y de los ascensores para que
       la gente que vaya evacuando el edificio a continuación tenga paso libre. Se le comunicará cuando
       pueda volver sin peligro a su oficina.
   6. Si sonara la alarma fuera de las horas habituales de trabajo, durante los fines de semana o en
       feriados oficiales, toda persona que se encuentre en el edificio deberá dirigirse inmediatamente a
       la planta baja del mismo utilizando las escaleras.
                 ICAO EMERGENCY TEAMS
                 ÉQUIPES D’URGENCE OACI
               EQUIPOS DE EMERGENCIA OACI

                                             Revised: 16 April 2008



                       CONFERENCE CENTRE
                     CENTRE DE CONFÉRENCES
Team Warden/Alternate

Level 1
                        Mr. E. Ulloa
Niveau 1
Level 3
                        Mr. F. Langford
Niveau 3
Level 4 & 5
                        Mr. M. Salas
Niveau 4 & 5
                                                                                                                                                          Revised: 16 April 2008
                                                                             OFFICE TOWER
                                                                                                                                                              Helper for persons
                                                                                                                                                                   requiring
  Floor          Floor Warden           Alternate            Exit Monitor(s)            Alternate(s)             Searcher(s)                Alternate(s)          assistance
                                                                                                                                                                Moniteur pour
                                                                                                                                                               personnes ayant
                                                        Surveillant(s) de sortie                                                                                     besoin
   Étage          Chef d’étage         Suppléant                d’urgence            Suppléant(s)               Chercheur(s)               Suppléant(s)          d’assistance
  Level A    Mr. F. Mhaouek       Mr. A.J. Brown        Mr. J. Roy               Vacant                 Mr. S. Holbis                   Vacant                Mr. F. Presta
(Niveau A)    ext. 8029
             Mr. J. Daoust        Mr. J. Plante         Mr. J. Carmel             Mrs. E. Piché         Mr. R. McCann                   Mr. R. Milette        Mr. M. Parent
 Atrium
              ext. 8205                                 Mr. F. Wharton            Mr. C.K. Cadogan      Ms. N. Tougas                   Mr. E. Brault
             Mr. D. Savic         Mrs. G. Giroux        ICAO Security             Mr. J. Mitacek        Vacant                          Vacant                Vacant
    1
              ext. 6232
             Mr. G. Ercolani      Mr. A. Nurse          Mr. J. Oliverio           Mr. J. Wilson         Mr. H. Dietrich                 Vacant                Mr. G. Ercolani
    2
              ext. 6375
             Mr. R. Croxen        Mrs. J. Bello-Colasurdo Mr. A. El-Ghafir        Mr. N. Nappi          Mrs. J. Bello-Colasurdo         Mrs. K. Bursey        Mr. L. Leblanc
    3
              ext. 7084                                   Mrs. K. McKenzie                              Mr. T. Veloce                   Mrs. K. McKenzie
             Mr. E. Alvear        Mr. A.R. Diallo       Ms. C. Proulx             Mr. W.T. Brophy       Vacant                          Ms. A. Piazza         Mr. G. Lyschyk
    4         ext. 6244                                 Ms. N. Suter              Mrs. Garcia Morillo   Ms. S. Callaghan
                                                                                                        Ms. D. Gallup
             Mr. R. Deslauriers   Mr. A. Byrne          Vacant                    Mr. C. Bemeur         Miss R. Novembre                Mrs. T. Clemente      Mr. C. Bemeur
    5
              ext. 6239                                                           Ms. J. Gallant                                        Mrs. C. Dermarkar
             Mr. J.-P. Mercier    Mr. P. Martin         Mrs. N. Barrette-Sabourin Mr. R.J. Strathdee    Mr. Y. Wang                     Miss A. Bonilla       Mr. M. Paiement
    6
              ext. 6262                                 Mr. T. Mistos
             Mr. T. Thormodsson   Mrs. D. Cooper        Mr. M. Paydar             Mr. A. De Kock        Mr. V. Galloti                  Mr. S. Da Silva       Mr. G. De Leon
    7         ext. 8782                                 Mr. Y. Fattah             Ms. M. Morawski       Ms. P. Cojocaru                 Mrs. R. Esmeralda

             Vacant               Vacant                Ms. G. Fekhlunina         Mr. G. Daoud          Mrs. L. Perna                   Miss L. Krioutchkova Mr. N. Pasyutin
    8
              ext.                                                                                      Ms. L. Gorelova
             Mr. M. Skafar        Mr. J. Larrosa        Mr. A. Lepage             Mrs. S. Aguilar       Mrs. E. Honores-Morolli         Mr. N.A. Amaya        Miss H. Lorentzatos
    9
              ext. 8059                                 Mr. W. Wei                Ms. X. Chen           Mr. B. Grandjean                Mrs. Lan Zhou         Mrs. L. Lorion
             Vacant               Mr. J Thaker          Vacant                    Vacant                Mr. J. Lahoud                   Vacant                Mr. A. Quiroz
   10
              ext.
             Mr. T. Abeyratne     Mr. Y. Wang           Mrs. A.Steiman            Mrs. T. Cerone        Ms. H. Manentis                 Mr. C. Mustapha       Mrs. N. Souto
   11
              ext. 6732                                 Ms. T. Mancini            Mr. A. Sainarayan     Mrs. M. Boulos
             Mr. H. Pretorius     Mr. S. Espinola       Mr. J. Huang              Mrs. S. Rapattoni     Ms. D. Zemanovich               Ms. L. Hadbi          Mr. B. Verhagen
   12
              ext. 8118                                 Ms. S. Plourde                                  Mr. A. Jakob
             Ms. S. Seguin        Mr. Dan Diallo        Ms. Karina Teixeira       Mr. Tai Ajayi         Mrs. Thereza de Pinto e Souza   Mrs. Nery Quintero   Mr. Dan Diallo
   14
              ext.                                      Ms. Monica Almeida        Mrs. Elsa Rioux       Ms. Dal Asher                   Mrs. Chantal Leblanc
             Mrs. J. Turcotte     Mr. M. Cormier        Mrs. N. Peapin            Ms. T. Dufour         Ms. S. Gendron                  Ms. A. Coutu         Mr. M. Cormier
   15
              ext. 5802                                                                                 Ms. E. Mendes
             Ms. R. Marcil        Vacant                Mr. P. Ingleton           Mr. P. Lessard        Vacant                          Mr. P. Lessard        Mr. P. Lessard
   16
              514-392-2535                              Mrs. E. Hadley                                  Vacant

				
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