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CommunityConsultationReport Hobsons Bay

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									Community
Consultation Report
Disability Action Plan
2008 - 2012
TABLE OF CONTENTS

INTRODUCTION ......................................................................................3

1. METHODOLOGY ...................................................................................4
  Disability Action Plan Survey .................................................................... 4

  Council Staff Consultation ........................................................................ 4

  Community Consultations......................................................................... 4

  Community Focus Groups......................................................................... 5

  Sporting “Get Together” ........................................................................... 5

2. RESULTS .............................................................................................6
  Disability Action Plan Survey .................................................................... 4

  Council Staff Consultation ........................................................................ 4

  Community Consultations......................................................................... 4

  Community Focus Groups......................................................................... 5

  Sporting “Get Together” ........................................................................... 5

3. CONCLUSION ......................................................................................1

4. APPENDIX ...........................................................................................3




                                                       2
INTRODUCTION

Over 16,000 Hobsons Bay residents have a disability and of these, over 5,000 people
need assistance from another person to do everyday things like shopping and paying
their bills.
Hobsons Bay City Council recognises the importance of ensuring timely action in
response to increasing demands for its services. The Disability Action Plan is a
strategic framework for actionthat will be implemented over a four year period
between 2008 - 2012. Its purpose will be:

1. To address the structural, attitudinal and cultural barriers people with a disability
   experience when participating in community life;
2. To eliminate discrimination for people with a disability who use services, facilities
   and infrastructure provided by the Council, or are current or prospective
   employees of the Council.

The development of the Disability Action Plan is guided by demographic analysis,
research and consultation with stakeholders. It provides a strategic direction to
support a positive approach to disability and a framework for action. The Disability
Action Plan covers the four year period 2008–2012 and incorporates shorter 12 month
Action Plans, which will enable the priorities remain relevant to the Community and
the Council.

The Disability Action Plan 2008-2012 comprises 5 Parts:

      1.   Community Profile Document
      2.   Community Consultation Document
      3.   Policy Review Document
      4.   Disability Action Plan 2008-2012
      5.   Annual Action Plan 2008/2009

The Community Consultation Report was compiled by Megan Salisbury – Metro Access
Project Officer at Hobsons Bay City Council. It provides details about the community
consulation phase of the Disability Action Plan including the methodology undertaken
and the information gained from the active contribution of residents, service providers
and staff.

The purpose of this document is to provide background documentation to the
Disability Action Plan 2008-2012. This document should be read in conjunction with
Parts 1, 3, 4 and 5 of the Disability Action Plan, to provide a comprehensive overview
of the strategic direction of the Plan.




                                             3
1. METHODOLOGY
The Disability Action Plan is based on analysis of demographics, existing policies
related to social policy and disability and the contributions made by residents their
families and friends, carers and service providers throughout the community
consultation process.

The consultation for the Disability Action plan consisted of a number of phases which
were undertaken over a four month period between May 2007 and August 2007. The
following consultation methons, whereby residents, their families, carers and service
providers were able to raise issues related to disability included the following:

1.1. Disability Action Plan Surveys

In an effort to ensure a varied sample of residents were consulted throughout this
process, three surveys were developed (See Appendix 1). The surveys were
specifically tailored for each target group. The first was to be completed by people
with a disability, the second was for family members or unpaid carers of people with
disabilities and the third was for Community Service Providers. The survey was mailed
out and could also be accessed electronically on the Hobsons Bay City Council website.
The surveys looked at males and females and divided age into 7 categories:
               0 - 5 years old
               6 -11 years old
               12 -18 years old
               19 - 25 years old
               26 - 49 years old
               50 - 64 years old
               65 years or over
The nature of disability was divided into 7 categories
               Chronic illness
               Intellectual
               Neurological (including Acquired Brain Injury)
               Physical
               Psychiatric
               Sensory
               Other (please describe)

1.2. Council Staff Consultation

Council staff were also consulted during the community consultation phase. The aim
of the Council staff consultation was to identify key issues for people with disabilities
within the municipality, while also exploring how the Councils work impacts on people.

A workshop was convened on Monday 2nd July 2007 to brainstorm the key topics. The
results of these discussions were collated and can be found in appendix 4.

1.3. Community Consultation forums

Two Community consultation forums were held at Hobsons Bay Civic Centre on
Monday 9th July 2007 between 10am–12pm and 6pm–8pm. The community
consultation forums were designed to give residents a chance to voice their opinions
as to the needs of residents with disabilities within the municipality.




                                            4
1.4. Community Focus Groups

Focus group discussions were held with members of Hobsons Bay City Councils
Disability Advisory Committee (DAC), Hobsons Bay City Councils Multicultural Advisory
Group (MAG) as well as with residents who were unable to attend the community
forum.

The members of the Disability Advisory Committee further explored key questions
that had been highlighted throughout the survey‟s, these were:
1. Information Provision – How do we best communicate with our residents around
what is happening within Hobsons Bay?
2. Community Participation – How do we support people to participate in their local
community?

In an attempt to better understand disability within Culturally and Linguistically
Diverse Communities (CALD). The key questions explored with the members of the
Multicultural Advisory Group were:
   1. What is working well for people with disabilities within your communities?
   2. What is not working well for people with disabilities within your communities?
   3. What role can you see Hobsons Bay City Council has around working with
       people with disabilities within your local communities?


1.5. Sporting “Get Together”
In an attempt to engage with a range of people within the municipality a Sporting
“Get Together” was run by Councils Access for All Abilities (AAA) Officer at a Ten Pin
Bowling venue. The focus of this session was to identify with people with disabilities
the type of sporting activities they currently participate in and the sporting activities
they would like to participate in but currently felt that they could not. After a session
of bowling people listened to a guest speaker from the Special Olympics who spoke
about their journey from being a non-participant in sport to becoming a part of the
Special Olympic team at an elite level. Following this people were given a list of 61
sports in pictorial form (see Appendix 2), ranging from walking through to sky diving
and were asked to mark whether they already participated in those activities in the
past, or would like to participate in any of those activities in the future.




                                            5
2. RESULTS
The results of the different methods of the community consultation process are
summarised below. The complete raw data for each method of consultation
undertaken is presented at appendix 3.

2.1. Disability Action Plan Surveys

A total of 77 surveys were completed. Of the respondents with disabilities 33 were
males, 35 were females, 3 people didn‟t respond as to their sex and 6 service
providers. Nearly 30% of people with disabilities were within the 26-49 year old age
bracket (29.9%) followed by 6-11 year olds (16.9%) and 19-25 year olds (15.6%). Of
the family members and unpaid carers 40.35% were within the 26-49 year old age
bracket, with the next highest being in the 50 – 64 year old category (16.9%). People
with disabilities and their family members/carers reported that 46.8% had a physical
disability, 40.3% had an intellectual disability, 22.1% had a Neurological disability
(including Acquired Brain Injury), 16.9% had another type of disability,
7.8% had a Sensory disability, 6.5% of people had a chronic illness and 2.6% had a
Psychiatric disability.

Table 1: Type of disability



              6.20%
                      5.20%
         2.10%                          Chronic Illness
                                        Intellectual
                              32.00%    Neurological (inc. ABI)
     37.10%                             Physical
                                        Psychiatric
                                        Sensory
                       17.50%




Geographic
 The highest proportion of people with disabilities who responded lived in Altona
(19.5%) followed by Newport (18.2%), Altona Meadows (15.6%) and Williamstown
(14.3%).

Transport
The majority of people surveyed (81.8%) used private vehicles as their primary form
of transport. (see table two). Whilst 42.9% indicated they would like to use buses but
were not able to.




Table 2: Transport Usage

                                           6
                90
                80
                                                                                         Yes
   % of usage
                70
                60
                50                                                                       No
                40
                30
                20                                                                       No Response
                10
                0
                                    Private Vehicle

                                                                                         Would like




                                                             Trains
                     Bike




                                                      Taxi




                                                                                 Other
                            Buses




                                                                      Walk
                                                                                         to use but
                                                                                          cannot

                                                                                         N =77




Of the people who indicated that they could not use transport, 28.6% identified that it
was due to not being accessible or that they required additional support (24.7%).

Life Long Learning
Approximately sixty-six percent of respondents felt that people with disabilities had an
opportunity to participate in learning (66.2%) however 36.4% of people said that they
were currently not studying.

Housing
The majority of respondents indicated that their housing was suitable to their needs
(74%) and 59.7% of people felt they could have their say on issues that affect them
within their community.

Council Services
The disabled persons parking scheme (26%), Libraries (23.4%) and Parks and Open
Spaces (20.8%) were the most frequently used council services by people with
disabilities, their families and carers.


The responses received from people around Council services (see table 3) ranged
from people indicating that they had access to Parks and Open Spaces (61%) and
Council buildings (51.9%) through to people indentifying that they did not feel that
Council always listened and/or responded appropriately (53.2%), that they did not
always have adequate access to roads and footpaths (48.1%), accessible parking bays
(42.9%) or information in a format that met their needs (33.8%). Thirty one percent
of people felt that the Council website was not accessible (31.2%).




                                                                             7
Table 3: Access to council services
   % of responses
                    70
                    60
                                                                                                                                                                                  Yes
                    50
                                                                                                                                                                                  No
                    40
                                                                                                                                                                                  Not Always
                    30
                                                                                                                                                                                  Not Applicable
                    20
                                                                                                                                                                                  No Response
                    10
                     0




                                                                                                                Listening & Response

                                                                                                                                           Council Website
                                                                   Accessible Parking Bays




                                                                                                                                                             Information format
                         Council Buildings



                                             Parks & Open Spaces




                                                                                             Roads/ Footpaths
                                                                                                                                                                                   N = 77




Nearly thirty percent of respondents identified that their preferred information format
was brochures (27.3%), with a further twenty percent preferred face to face
interaction (20.8%), followed by sixteen percent preferring the internet (15.6%),
newspaper (11.7%), Other (11.7%) and radio (3.9%). Other included larger print,
pictorial formats and other languages. Information required was around service
availability (76.6%) and events/activities (61%).

Forty six percent of respondents indicated that they did not feel they had an
opportunity to actively participate in community planning and decision making, and
that a number of issues were identified that provide barriers to participation, these
were:
               Wider advertisement of opportunities
               Support requirements for people with disabilities to actively
                 participate
               Respite Care required to attend consultation opportunities
               Awareness of how council operates and how to get involved
               More opportunities to be involved in council decision making and
               Use of interpreters when needed
Media
When respondents were asked how people with disabilities are represented in the
media, 61% of people indicated that ina range of ways the media needed to be better.
People felt that the media needed to:
               Include more photos of people with disabilities in brochures,
                 magazines and print media generally
               Provide further education of the general population about how to
                 support people with disabilities
               Provide more recognition of people with disabilities as role models
               Stop creating images of people with disabilities as victims
               Stop using language such as “disabled” and
               Stop being patronising




                                                                                                                                       8
Activities
When people where asked what type of activities they enjoyed participating in, 48.1%
of people identified social activities, 41.6% sport and 40.3% recreational activities.
(see table 4)



Table 4: Activities people enjoy participating in

                    100%
   % of responses




                    80%
                                            No Response
                    60%
                                            No
                    40%
                                            Yes
                    20%
                     0%
                          nt ia l
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                                    g



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                                 c
                              Sp




                               ra

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                               a




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                        lu
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                      Vo




Respondents identified that recreation was an activity that they would like to
participate in but currently could not (33.8%) followed by social activities (23.4%)
and sport (23.4%). The types of activities people wanted to be able to participate in
included but were not limited to:
                  Boating
                  Cooking
                  Dance events
                  Drama
                  Drawing
                  Gyms
                  Netball
                  Swimming – at pools and the beach
                  Team sports

The reasons identified by respondents for not being able to participate in activities of
choice were support requirements (41.6%), accessibility (31.2%), not sure of what is
available (24.7%), cost (23.4%), other (19.5%) and transport (11.7%). The other
category included such things as lack of inclusion and safety.

Responses from the community highlighted that there was a number of ways to
increase the participation of young people with disabilities in sport. These included:
              Better inclusionary practices for clubs and associations which need to
                be willing and be supported
              Have instructors available at leisure centres that are able to modify
                sports and have training to be able to integrate children with
                disabilities
              Increased opportunities
              Perhaps an introduction or „buddy‟ system would encourage someone
                to try something new with organised transport would also be of
                assistance
              Running groups themselves, have a coordinator to oversee things but
                otherwise let the young people run their own activities



                                            9
                                                                      Support provided for people to participate, clubs and associations
                                                                       making it a priority area
                                                                      Youth relevant activities and well known celebrities

Community
As shown in table 5, the responses received from people in relation to visiting places
within Hobsons Bay highlighted that respondents were most likely to visit shops
(70.1%), followed by parks (66.2%), beaches (63.6%) and cafes (62.3%).


Table 5: Places within Hobsons Bay that people visit

                          100
   % of people visiting




                           90
                           80
                           70
                           60                                                                                                                                                                                                                            Yes
                           50                                                                                                                                                                                                                            No
                           40                                                                                                                                                                                                                            No Reponse
                           30
                           20
                           10
                            0
                                                                                       Community Centres


                                                                                                                       Parks




                                                                                                                                                                                                                                                 Other
                                                                               Clubs




                                                                                                                               Playgrounds
                                                                                                                                             Public toilets
                                                                                                                                                              Restaurants
                                                                       Cafes




                                                                                                                                                                            Shops
                                                             Beaches




                                                                                                           Libraries




                                                                                                                                                                                                          Swimming pools
                                       Arts Facilities




                                                                                                                                                                                                                           Tourist Attractions
                                                                                                                                                                                    Sporting facilities




The surveys highlighted that people would like to visit local swimming pools (20.8%),
beaches (15.6%) and restaurants (15.6%) but they felt they currently could not. (see
table six)

Table 6: Places within Hobsons Bay that people would like to visit but cannot

                                  60

                                  50
   % of responses




                                  40
                                                                                                                                                                                                                                                         Yes
                                  30                                                                                                                                                                                                                     No

                                  20                                                                                                                                                                                                                     No Reponse

                                  10

                                  0
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                                      R ic to s
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                                     Pl P s




                                     ti n Sh s


                                      tA gp s




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                              To i m ac i s
                                           Be iti es



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                                               C s



                                           Li tre




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Residents highlighted the following barriers that prevented them or the person they
care for from visiting as follows:
    Accessibility

                                                                                                                                                                                    10
      Support – including always having to have a support worker or family member
       with them to participate
      Peoples‟ disability
      Cost and
      Transport

When people were asked to respond as to the accessibility to information and services
within the local community, 67.5% stated that they had access to health care
providers, with 29.9% having access to respite, 23.4% with access to healthy
lifestyles and community services, while only 18.25% of people had access to sexual
health information.

Carers reported that 35.1% had access to health care providers, 28.6% had access to
respite, 22.1% had carers support services and community services with 18.2%
having access to healthy lifestyles and 11.7% having access to sexual health
information.

Services
When people were asked what services where required but could not be accessed, the
following is an example of direct quotes received:
     GPs are not accessible, steps and no adjustable tables
     GPs have no idea of how to talk to my daughter and refuse to put her on the
       examination table
     Had to find these things for ourselves and it took a couple of months
     It would be good to be able to keep going to the local gym at a more
       reasonable price for the disability people and their carers. We‟re supposed to be
       promoting healthy living but give us a break we don‟t expect it FREE but within
       reach of our centrelink pension please
     People need more information about about how they can be involved in their
       local community and civic life in general
     Recreation activities for over 25 year old disabled people
     My wife who is blind was treated badly by a local GP saying that she doesn‟t
       need a pap smear and wouldn‟t prescribe the pill to her. GPs have the wrong
       myths and stereotypes about disability which need to be challenged and
       corrected
     We know the information is there but it is often hard to find time to access it. It
       would be nice to receive a newsletter etc of what is actually out there

Role Modelling and Leadership
Of the 77 survey responses 58.4% of people gave suggestions as to how to develop
roles models for young people with disabilities. Examples of these quotes were:
     A mentoring scheme maybe a good idea or social network for people with a
       disability
     Approach well known people to become involved
     Better and more appropriate media coverage encouraging people with
       disabilities to stand for council; profiling leaders with disabilities eg: local
       business men and women
     By employers, including council, employing people with disabilities
     Council can include positive images of people with disabilities in its own
       publications and not just disability related publications
     Get out into the schools and talk to kids, have special school kids visit other
       kids at school – maybe a buddy system
     Be good to have a sporting person or musician really out there for them –
       promoting, encouraging people with a disability yes, yes have a go!!

                                            11
      Make the public more aware of the various types of disabilities, even though
       you sometimes can‟t see the disability doesn‟t mean everything is ok. People
       need to be more understanding of all the different „aspects‟ of disabilities.
      Maybe find old people with disabilities and pair them to be friends with kids with
       disabilities



Hobsons Bay in the future
People would like to see Hobsons Bay in the future:
    A community that supports the needs of disabled persons, a leader in providing
      accessible buildings, venues and events
    Better activities/features services for the disabled than any other location in
      Melbourne
    Community embracing people who have differenct ways of communicating
    Consulting more and responding to requests
    Continue growing and being aware of the challenges that face those with a
      disability – To try and be one step ahead and prepare for peoples needs
    Development of the already strong community based networks – sporting
      schools etc
    Hobsons Bay should have greater access to its built environment, including
      accessible houses to rent and buy. It should employ people with disabilities
    More services accessible to parents with different backgrounds especially
      languages wise eg: Arabic
    More understanding to everyones needs not just the loudest and biggest groups
    No more waiting lists for respite
    Safe, vibrant city that is inclusive of people with disabilities

Role of Hobsons Bay City Council
Responses varied as to the role Hobsons Bay City Council had in creating the futures
described. Examples of these are:
    A leading role in ensuring that the appropriate infrastructure is in place to
       support all disabled residents
    Continue consulting with family/carers of people with disabilities to consider
       their needs
    Council should ensure that accessible housing is being built
    It should influence developers to build accessible pubs, shops, restaurants,
       house. HBCC should employ people with disability to set an example for other
       local employers to follow
    Major role – leader in information provision and education of community
    Youth services continue past the age of 25 for disabled people so they can
       continue the friendships made without always having family there

Other comments/suggestions
    HBCC needs to remember “nothing about us, without us” because people with
      disabilities are tired of having things done for them instead of with them.
    My best friend is deaf and lives in Altona, therefore it would be great to see a
      TTY or SMS service at HBCC
    It is hard to find information on HBCC web site, therefore it needs to be made
      easier. Also people should be invited to have a role in HBCC‟s projects when it
      is about them
    My daughter uses a communication board I would like to see these boards in
      libraries at customer service at Civic Centre and GPs


                                            12
      The organization of the respite booking centre isn‟t perfect and does need
       attention to ensure mistakes are not continually made – more communication
       of staff is required
      It is great that you have adopted the companion card to enable us to
       participate a little more in community events


2.2. Council Staff Consultation

All departments within Hobsons Bay City Council were invited to attend a workshop
held on Monday 2nd July 2007. There was representation from 6 out of 17
departments with some departments sending more than one representative. A further
five departments fed into the process via email or one to one discussion.

1. What are the issues facing people with disabilities within Hobsons Bay?
2. How does your work bring you in contact with people with disabilities
3. How does you work impact on people with disabilities?
    What is your role/team already doing around this issue?
    What could be done in the future around this issue?

The key themes generated from these discussions were:

                 Program/Service Development
                 Access to Services
                 Inclusiveness
                 Physical Access / Built Environment
                 Transport
                 Work/Employment
                 Communication
                 Ageing Community

See Appendix 4 for further details.


2.3    Community Consultation

Eighteen people attended the community consultation forums whereby community
members further explored the key themes that had been identified from the staff
workshop with the addition of respite. People where asked to identify issues in relation
to the key themes about:

What   is working?
       Hobsons Bay City Council Youth Services
       Increased pedestrian access throughout Hobsons Bay
       Community Bus
       Hobsons Bay City Council Libraries
       Using the newspaper (pelican post advertorial) to advertise what is happening
        within the municipality

What   is not working?
       Youth Services finishes at age 25
       Lack of fenced playgrounds within the municipality
       Having to leave the municipality for sport and recreation for people with
        disabilities

                                            13
      Accessibility of public transport and in particular buses
      Not everyone can access the community bus
      Lack of appropriate wheelchair accessible parking
      Lack of information about respite and the options available
      People having to plan all the time – no room for spontaneiouty
      No additional community residential houses to be built
      Access to shops/restaurants in particular Nelson Place


What   role do you see council having around these issues?
       Ongoing commitment to programs
       Increasing opportunities to participate in the Hobsons Bay Community
       Advocating for more accessible public transport
       Increasing the variety of ways to communicate with people
       Newsletters based on what is happening around the municipality
       Flexible and responsive service provision
       Building public toilets that are accessible for all people
       Advocating for accessible, affordable housing

See appendix XX for further information

2.3 Community Focus Groups
The focus group that was run with people who were unable to attend the community
forum identified that primarily to participate in sport, recreation and social activities
they left the municipality and went to surrounding areas where physical access to
shops, pools and gyms was easier and made their experience more enjoyable. It was
also noted that carparking was an issue within the municipality including the
availability in close proximity to places of interest and their size and the ability to get
from the car park up onto the footpath was often not ideal.

Representatives from Hobsons Bay City Council‟s Multicultural Advisory Group (MAG)
highlighted that the key issues for people with disabilities that come from a Culturally
And Linguistically Diverse background were:

Hobsons Bay City Council‟s Disability Advisory Committee representatives further
explored two themes that were identified through the consultation. The questions and
feedback are presented below:

Information Provision – How do we best communicate with our residents around what
is happening within Hobsons Bay?
     Bulletins through schools, informal social networks, sporting clubs
     Identification of issues as mobility issues and not necessarily disabled issues in
      local media
     Essential to follow up after consultation to increase open communication
      between stakeholders
     Information provision to those people who already access council services as to
      what else is available
     Support for people who access council service as they near key times where
      they can on longer access a council service as to what else is available

Community Participation – How do we support people to participate in their local
community?
    Subsidy of equipment for people to be able to participate in particular for sport
    Library of equipment that clubs can loan for club members to use

                                            14
      Role modelling of active people within clubs
      Education around adaptions that can be applied for people to participate
      Encouragement of people to attend informal social networks
      Support of families to explore alternative options rather than always relying on
       traditional options
      Correct matches between staff and people requiring support
      Council ensuring that through all tendering processes inclusion of people with
       disabilities is incorporated
      Council to play a leadership and role modelling function within local community
       specifically schools, community venues and sporting clubs

Feedback from the Hobsons Bay City Councils Multicultural Advisory Group (MAG) and
a Culturally and Linguistically Diverse (CALD) service provider highlighted many
people within the CALD community are not aware of the services that are available for
them to access. This included communities that are determined to no longer be new
communities within Australia. They emphasised that ongoing ethno-specific support is
required throughout the entire process including the referral approach.


5. Sporting “Get Together”

Forty two people participated in the sporting “get together” survey. Which comprised
62 sports that were presented as options to chose from. Only 4 sports had over 30%
of people playing them; Seventy four percent of people already played Ten Pin
Bowling, 52% swam, 33% played basketball and 38% walked. Seventeen sports
which over 30% of people wanted to try. Sixty percent of people wanted to try
horseriding, 45% of people wanted to try water aerobics and table tennis, 43% of
people wanted to try ballroom dancing, 40% of people wanted to try ten pin bowling,
38% of people wanted to try fishing, football, golf and volleyball/beach, 36% of
people wanted to try bushwalking and dancing, 33% of people wanted to try lawn
bowls and bocce and 31% of people wanted to try billards/snooker, belly dancing and
trampolining. (see table 7)




                                           15
                                           % of people




                             0
                                 10
                                      20
                                           30
                                                                40
                                                                                    50
                                                                                         60
                                                                                              70
              Badminton                                                                            80
           Roller Skating
                 Croquet
              Judo/Jujitsu
                 Football
                 Ballroom
                   Karate
               Sky Diving
                    Golf
                 Running
                   Archery
                                                                                                        Table 7: Participation in Sport




         Billiards/Snooker
               Kite Flying
                    Bocce
             Horse Riding
         Volleyball/Beach
                 Athletics
             Bushwalking
                Aerobics
            Belly Dancing
                Dancing
         Squash/Handball
                  Netball
         Baseball/Softball
                   Boxing
                 Fencing
                  Hockey
                 Rowing
               Basketball
                  Cycling
                  Fishing
Sports




                Lacrosse
         Model Boat Club
               Swimming
         Ten Pin Bowling
         Water Aerobics
           Cricket/Indoor
            Scuba Diving
            Table Tennis
                   Trugo
            Weight Lifting
             Rope Quoits
          Skateboarding
         Target Shooting
                 Walking
                Wrestling
                   Sailing
             Yoga/Pilates
              Lawn Bowls
           Rock Climbing
           Soccer/Indoor
                  Tennis
             Water Skiing
                  Tai Chi
            Rugby/Touch
              Wheelchair
            Trampolining
                  Darts
              Gymnastics
                Strength
            Motor Cycling
                                                                     Already Play
                                                Would Like to Play
3. CONCLUSION
The major themes and priorities emerging from the community consultation process
are summarised and presented within the following categories below:

Program/Service Development
    A need for increased opportunities for respite in varying forms
    The organisation of the respite booking centre isn‟t perfect and does need
     attention to ensure mistakes are not continually made – better communication
     among staff is required
    Flexible and responsive service provision
    Information provision for those people who already access Council services in
     relation to what services are available
    Increase support for people who access Council services to explore a range of
     options for service provision in particular when coming to the end of an age
     cohort
    Support families to explore alternative options rather than always relying on
     traditional options
    Ensure staff and people requiring support are matched correctly


Access to Services
   Advocate for an increase in GPs within the municipality
   Increase awareness of the „people first‟ concept among service providers
     internal and external to council
   Youth services finish at 25, explore where to from there
   Ongoing ethno-specific support is required for family from CALD backgrounds
     throughout the entire process including the referral approach.
   Increase information of services available including ethno-specific information


Inclusiveness
    Respite Care required to be albe to participate in opportunities including
      consultations
    Awareness of how Council operates and how to get involved
    More opportunities to be involved in Council decision making
    Use of interpreters when needed
    Advocate to local media outlets to better represent people with disabilities
      articles published in print media
    Increased opportunities to participate in the local community
    Better inclusionary practices for clubs and associations which need to be willing
      and be supported by Council
    Have instructors available at leisure centres that are able to modify sports and
      have training to integrate children with disabilities
    Increased opportunities
    Better and more appropriate media coverage encouraging people with
      disabilities to stand for council; profiling leaders with disabilities eg: local
      business men and women
    A mentoring scheme maybe a good idea or social network for people with a
      disability
    Continue growing and being aware of the challenges that face those with a
      disability – To try and be one step ahead and anticipate people‟s needs
      Development of the already strong community based networks – sporting
       schools etc
      Ensuring that through all tendering processes‟ inclusion of people with
       disabilities is incorporated by council
      Council to play a leadership and role modelling function within local community
       specifically schools, community venues and sporting clubs
      Whole of Council approach to culture and leadership in regards to people with
       disabilities


Physical Access / Built Environment
    Increase access to bus stops and train stations including wheelchair accessible
      parking at such locations
    Improve and create an accessible, disability friendly physical environment
      including commercial building, facilities and amenities
    Provide safe and risk free (eg no falls, disability access) access to
          o the physical environment, facilities, amenities and equipment
          o public transport and
          o housing
     for people of all abilities
   Advocating for accessible housing
   Advocating for affordable housing which is also accessible
   Provide safe pathways and crossings, ramps, car parks, seats with backs and
     arm rests, shade, lighting, water fountains, toilets, emergency phones
   Building public toilets that are accessible for all people
   Adequate access to roads and footpaths
   Council to influence developers to build accessible hotels, shops, restaurants,
     house.
   Wheel chair accessible parking availability in close proximity to places of
     interest appropriately sized and located in order to be able to negotiate
     between care park/road level to footpath level.

Transport
    Advocate for more accessible public transport within the municipality (in
     particular buses)
    Advocate for more accessible ferries

Work/Employment
   Council should employ people with a disability to set an example for other local
    employers to follow


Communication/Information Provision
   Council listening and responding appropriately
   Information in a format that met their needs
   Increase accessibility of Councils website
   Increasing opportunities for face to face interaction
   Wider advertisement of opportunities
   Advocate for increased provision of health information including sexual health in
    accessible formats
   Increase use of alternative formats
   Essential to follow up after consultation to increase open communication
    between stakeholders


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4. APPENDIX




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