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					                                                    WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                      Item 6

                                                                                Participating                       Commissioning                                                                                       Review
No                        Action                    Lead Responsibility                                                                                              Update                                Status
                                                                                  Partners                           Arrangements                                                                                        Date
                                                                                                        NOW     A: Just Do It                                                                           OPEN
                                                                                                        SOON    B: Commission Locally                                                                   CLOSED
                                                                                                        LATER   C: Commission via Skills                                                                PROPOSED
                                                                                                                & Work Board
                                                                            OBJECTIVES:


                                                                            customer and community profiles.
     COMMUNITY ENGAGEMENT & OUTREACH

                                                                            outreach work.




     Local Intelligence
 1 Produce community profile for NDC (data,         K Kelleher (SCC), M     WN Area Management          NOW     A: Just Do It              8/6 Draft local profiles in preparation to be presented at   OPEN
     needs, consultation, local perspectives)       Turley (NDC)            Team                                                           Area Meetings for feedback. KK Supplementary GM
     including client group segmentation.                                                                                                  indicators discussed in outline by Susan Ford / Tracy
     • Incorporate NDC MORI data                                                                                                           Fishwick. NDC Mori Survey and Programme Evaluation                           24-Jun
     • Incorporate Whit Lane Consultation                                                                                                  complete and ready for incorporation in the profiles.




 2 Develop local case studies and typologies -      M Turley (NDC), D       WN Area Management          NOW     A: Just Do It              Around 30 local case studies produced to date by NDC        OPEN
     understanding supply                           Timperley (SCC), S Ford Team                                                           and its partners.24/8 Audit meetings set with key partners;
     • Collect case studies through service audit   (SCC)                                                                                  Whit Lane Consultation paper prepared for WNT on 7th
     • Collect case studies through Whit Lane                                                                                              September (TBC)>
     Consultation (TBC)
     • Produce DVD of local case studies


 3 Develop Skills and & Work user group for         WN Area Management                                  NOW     A: Just Do It              Need to clarify project remit                                PROPOSED
   NDC                                              Team
 4 Closer links with employers - understanding      M Wilde (JC+), C Edey   SCC, PCT, Salford City      NOW     A: Just Do It              NDC Employer Survey 2009 underway. Local Enterprise          OPEN
   demand.                                          (ME), D Timperley (SCC) College,                                                       Agency resource available.24/8 NDC Employer Survey
   • Establish regular LMI                                                                                                                 complete - issues to be presented to WNT at 'Demand'
   • Establish system for feeding local residents                                                                                          session on 7th September, alongside LMI and LEP
   into LEPS and other inward investment                                                                                                   presentations.
   • Public sector employment


     Community Engagement/Outreach




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                  WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                    Item 6

                                                                                 Participating                    Commissioning                                                                                     Review
No                     Action                      Lead Responsibility                                                                                            Update                               Status
                                                                                   Partners                        Arrangements                                                                                      Date
                                                                                                      NOW     A: Just Do It                                                                         OPEN
                                                                                                      SOON    B: Commission Locally                                                              CLOSED
                                                                                                      LATER   C: Commission via Skills                                                           PROPOSED
                                                                                                              & Work Board
 5 Produce joint agency skills and work           C Duffin/M Heys (Salix),   Skills & Work,           NOW     A: Just Do It            Work started through NDC Employment & Skills Strategy PROPOSED
     engagement and outreach plan for NDC         B Elder (NDC)              Connexions, Youth                                         and existing outreach plans of local projects.24/8 Whit
     building on work to date                                                Service, Contour                                          Lane Consultation paper prepared for WNT on 7th
     • WNT partners to develop plan for Whit Lane                                                                                      September (TBC); draft salix housing questionnaire out to
     (TBC)                                                                                                                             consultation; multi agency surgeries begin on 1st
     • Pilot Whit Lane engagement activity                                                                                             September at St Sebs.

 6 Create a dedicated engagement and outreach B Roach (Skills & Work), Salix, Connexions,             SOON    C: Commission via Skills & 8/6. Brief developed and passed to NM for consultation.    OPEN
     team building on work to date locally         B Elder (NDC), A          Contour, Youth Service           Work Board                 Looking at S&W, Connexions & local community
     • Embed team into existing outreach functions Godding (East Salford                                                                 organisations as the hub. MA. 24/8 Proposal received
     e.g. St Sebs Surgeries                        NM)                                                                                   from Skills & Work to be presented to WNT meeting;
     • Build on good practice identified through                                                                                         outreach & engagementworkshop organised for 21st                           24-Jun
     workshop                                                                                                                            September




 7 Identify diverse range of locations/settings    E Nolan (SCC), M Wilde WN Area Management          NOW     A: Just Do It               Community venue mapping exercise already completed        OPEN
     where joint agency engagement and support     (JC+)                  Team                                                            29/6. Meetings have been held between Job Centre Plus
     can be offered                                                                                                                       and SCC to look at co-location of JC+ advisors IB and
     • JC+ embed advisers in local venues                                                                                                 Lone Parent Advisors in SCC Premises. Scoping nd
     • WNT Partners sign up to multi agency                                                                                               mapping event taking place 1/7 with JC+, Customer &
     surgeries                                                                                                                            Support Services, Supported Employment and Childrens
     • Evaluate surgeries                                                                                                                 Services. Meetings have been held between Job Centre
                                                                                                                                          Plus and SCC to look at co-location of JC+ advisors IB
                                                                                                                                          and Lone Parent Advisors in SCC Premises. Scoping nd
                                                                                                                                          mapping event taking place 1/7 with JC+, Customer &
                                                                                                                                          Support Services, Supported Employment and Childrens
                                                                                                                                          Services. DT 24/08 multi agency surgeries begin on 1st
                                                                                                                                          September at St Sebs.
     Marketing & Communications
 8 Promote access to Housing Options services Housing Connections            WN Area Management       NOW     A: Just Do It               Housing Options pilot action plan developed and working   OPEN
                                                   Partnership               Team                                                         group established 24/8 Launch date delayed
 9 Publicise the existence of the Working          SCC (Marketing Dept)      WN Area Management       NOW     A: Just Do It               24/8 Dedicated marketing and comm's officer to be         PROPOSED
     Neighbourhood Team in the local community -                             Team                                                         recruited by SCC in the near future
     department store showcase event
     • Marketing and comms session at WNT




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                   WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                        Item 6

                                                                                   Participating                            Commissioning                                                                Review
No                     Action                       Lead Responsibility                                                                                                         Update      Status
                                                                                     Partners                                Arrangements                                                                 Date
                                                                                                        NOW             A: Just Do It                                                    OPEN
                                                                                                        SOON            B: Commission Locally                                            CLOSED
                                                                                                        LATER           C: Commission via Skills                                         PROPOSED
                                                                                                                        & Work Board

     CENTRAL ACTIONS : that will support delivery of Community Engagement and Outreach objectives.
     1. Establish dedicated communication resource.
     2.Develop and test a rewards / incentives programme to encourage engagement and progression - residents & workers. Not just arbitrary 'gifts' but support to end result.
     3. Develop ‘Aspirations’ social marketing programme.




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                    WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                             Item 6

                                                                              Participating                  Commissioning                                                                                     Review
No                        Action                    Lead Responsibility                                                                                     Update                                Status
                                                                                Partners                      Arrangements                                                                                      Date
                                                                                                 NOW     A: Just Do It                                                                         OPEN
                                                                                                 SOON    B: Commission Locally                                                                 CLOSED
                                                                                                 LATER   C: Commission via Skills                                                              PROPOSED
                                                                                                         & Work Board

                                                                          OBJECTIVES:
     SERVICE OFFER




     Local Intelligence
10 Detailed mapping of local service offer and      M Turley (NDC), D       WN Area Management   NOW     A: Just Do It              8/6 Draft maps created. Area Teams to review and amend OPEN
     sharing of who does what across agencies.      Timperley (SCC), S Ford Team                                                    in order to complete. AP 24/8 Audit tool produced and key
     Develop local Skills and work directory and on (SCC)                                                                           partners identified and meetings arranged for review and
     line access - what organisations do and who                                                                                    audit.
     they work with.
     • Service Offer Audit Meetings set up
                                                                                                                                                                                                               24-Jun
     • Service Offer Audits complete for key
     partners
     • Service Offer Audits complete for all
     partners
     • Local directory completed




     Integrated Working
11 Develop Front Line worker network (with          A Burnett (NDC), S Hood WN Area Management   NOW     A: Just Do It              AACS front line worker group identified and training  OPEN
     worklessness training) building on existing    (Childrens Services)    Team                                                    programme developed 24/8 NDC Health frontline workers
     NDC frontline workers network                                                                                                  network to be used to pilot CAF training
     • Pilot CAF training activities
     • Develop terms of reference
     • Develop programme of network meetings

12 Outplaced 'embedded' staff exchanged             M Turley (NDC)        WN Area Management     NOW     A: Just Do It              Discussions already underway with JCP re advisors          OPEN
     between agencies/Shared workforce                                    Team                                                      working from Gateway and other venues. 24/08 NDC
     development programme of joint training, job                                                                                   Health frontline workers network to be used to pilot CAF
     shadowing etc                                                                                                                  training; job shadow activities arranged between NDC,
     • Undertake initial job shadow activities                                                                                      Connexions & Skills & Work, with focus on Whit Lane
     • Pilot CAF Training Activities                                                                                                Intensive Neighbourhood Management




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                     WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                 Item 6

                                                                                  Participating                    Commissioning                                                                                    Review
No                      Action                       Lead Responsibility                                                                                          Update                               Status
                                                                                    Partners                        Arrangements                                                                                     Date
                                                                                                       NOW     A: Just Do It                                                                        OPEN
                                                                                                       SOON    B: Commission Locally                                                                CLOSED
                                                                                                       LATER   C: Commission via Skills                                                             PROPOSED
                                                                                                               & Work Board
13 Encourage mainstream providers to deliver         M Turley (NDC), B Elder Skills & Work,            NOW     A: Just Do It            Salford City College already delivering from Lower Kersal   OPEN
     from community venues                           (NDC), M Wilde (JC+)    Connexions, Youth                                          Centre 24/08 Multi agency surgeries begin on 1st
     • JC + embed advisers in community venue                                Service, Salix, Contour                                    September; outreach paper to be presented to WNT on
     • WNT partners sign up to multi agency                                                                                             7th September (TBC)
     surgeries
     • Evaluate surgeries

14 Feed local providers into the Adult               E Nolan (SCC)            WN Area Management       NOW     A: Just Do It              All NDC projects attending first event on 22nd June 24/08 OPEN
     Advancement Network                                                      Team                                                        AACS presentation/iupdate at the WNT on 7th September
     • Local providers attend training events
     • Local providers register with AACS




     Developing the local service offer
15 Ensure childcare offer for all training courses J Black (Childrens         WN Area Management       SOON    B: Commission Locally      Childcare available for all Lower Kersal Centre Courses    PROPOSED
     • WNT agree Children & Families First project Services), J Gallagher     Team                                                        and other NDC funded provision including Successful
     • CAF First project start                     (Albion)                                                                               Transitions. 24/08 Child care sub group set up, 2
                                                                                                                                          meetings convened and proposed model developed;
                                                                                                                                          childcare offer developed within the Children and Families
                                                                                                                                          First project (to be presented on 7th September)

16 Evaluating and developing 'what works' within M Turley                     WN Area Management       NOW     B: Commission Locally      Full evaluation commissioned for some local services,     OPEN
     local wrap around services                                               Team                                                        including Social Prescription Project 24/08 Evaluation
     • Present evaluation to WNT                                                                                                          paper prepared by NDC to be presented ot WNT in
     • Commission services in line identified gaps                                                                                        October
     in service offer

17 Support 3rd sector organisations to be            B Elder                  Unlimited Potential      NOW     B: Commission Locally      Consultancy support available to local 3rd sector through OPEN
     commission ready                                                                                                                     Pulse. 24/08 NDC to develop a position statement re. The
     • Develop position statement                                                                                                         3rd sector; workshop planned for WNT in November
     • Plan and implement working session at
     WNT

18 Maximise the role of and links between local      M Turley (NDC)           WN Area Management
                                                                                                                                          Consultancy support available to local community sector
     community venues                                                         Team & local community
                                                                                                                                          through Pulse 24/08 Proposal to have a local venues
     • Develop proposal for local venues levy/WNT                             venues                 NOW       A: Just Do It                                                                        PROPOSED
                                                                                                                                          levy/and or use WNT budget to improve utilisation to be
     budget
                                                                                                                                          developed further.




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                        WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                      Item 6

                                                                                     Participating                   Commissioning                                                                                          Review
No                       Action                         Lead Responsibility                                                                                             Update                                 Status
                                                                                       Partners                       Arrangements                                                                                           Date
                                                                                                         NOW     A: Just Do It                                                                              OPEN
                                                                                                         SOON    B: Commission Locally                                                                      CLOSED
                                                                                                         LATER   C: Commission via Skills                                                                   PROPOSED
                                                                                                                 & Work Board
19 Pre-16 initial budget to develop an education J Cunningham (Childrens WN Area Management
     partnership - build on existing clusters           Services), J Gallagher   Team
     • Education services 'at risk 'paper to be         (Albion)
     presented to WNT                                                                                    SOON    A: Just Do It                 24/08 Julie Cunningham to detail 'at risk' provision         PROPOSED
     • Set up education partnership


20 Expand crisis intervention services to be able J Gallagher (Albion)           WN Area Management
     to work with families once stabilised (currently                            Team
     funding finishes after initial stabilisation)
     • WNT agree Children & Families First project
                                                                                                                                            24/08 Proposer of the action not identified. However the
     • CAF First project start                                                                                   C: Commission via Skills &
                                                                                                         SOON                               CAF First project will develop a family offer; CAF first will   PROPOSED
     • Pilot 'personal log' within the project                                                                   Work Board
                                                                                                                                            also be an opportunity to trial the 'personal log' concept




21 Embed East Salford Employment & Skills               A Godding (East Salford), East Salford WN Area   NOW     A: Just Do It                East Salford Employment & Skills Task Group already          OPEN
     Task Group - Provider group?                       M Turley (NDC), M         Management Team                                             operational. Is role as a provider forum or leadership & co-
     • Review at Joint Task Group                       Ainsworth (SCC)                                                                       ordination? 24/08 Joint Task Group between NDC BES
     • Review at East Salford WNT briefing                                                                                                    and East Salford set up for 24th September; East Salford
     session                                                                                                                                  initial briefing session set up for 1st October

22 Develop detailed schedule of 'two for ones'          M Turley (NDC), D       WN Area Management       NOW     C: Commission via Skills & Discussions already underway with service heads and         OPEN
     from public services and operationalise            Timperley (SCC), S Ford Team                             Work Board                 some 2for1 opportunities already identified. 24/08 Service
     • Identify 2 for 1's through service offer audit   (SCC)                                                                               offer audit underway which could identify further 2 for 1's
     • Operationalise 2 for 1's

23 Identify gaps in provision and influence skills      M Turley (NDC), D       WN Area Management       SOON    C: Commission via Skills & 24/08 Audit tool produced and key partners identified and PROPOSED
     and work commissioning arrangements                Timperely (SCC), S Ford Team                             Work Board                 meetings arranged for review and audit.
     • Service Offer Audit Meetings set up              (SCC)
     • Service Offer Audits complete for key
     partners
     • Service Offer Audits complete for all
     partners
     • Feed service gaps into Think Skills and
     Work Board




            2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                    WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                    Item 6

                                                                                     Participating                     Commissioning                                                                                  Review
No                      Action                       Lead Responsibility                                                                                            Update                               Status
                                                                                       Partners                         Arrangements                                                                                   Date
                                                                                                           NOW     A: Just Do It                                                                      OPEN
                                                                                                           SOON    B: Commission Locally                                                             CLOSED
                                                                                                           LATER   C: Commission via Skills                                                          PROPOSED
                                                                                                                   & Work Board
24 Link local people into emerging sector            M Turley (NDC), D          SCC Planning               NOW     A: Just Do It            Existing people development through Social Media Centre PROPOSED
   opportunities e.g. Media City                     Timperley (SCC), A                                                                     24/08 SMC submitted community engagement proposal to
   • Progress SMC proposal                           Godding (East Salford)                                                                 Diana Martin; D Timperley to set up local labour process
   • Set up local labour functions with SCC                                                                                                 with SCC planning
   Planning
25 Link Local people into the Future Jobs Fund       D Timperley (SCC), M       WN Area Management         NOW     A: Just Do It            24/08 City wide briefing sessions underway with October   OPEN
   Programme                                         Turley (NDC), B Roach      Team                                                        start date; NDC hosts have confirmed their job
   • NDC hosts identify local people for             (Skills & Work)                                                                        opportunities
   opportunities
   • Local Skills & Work Service to promote FJF
   opportunities to local residents
   • Outreach functions to promote FJF
   opportunities to local residents

26 Maximise the impact of PCDL funding in the        B Hill Spence (Salford     WN Area Management         NOW     B: Commission Locally    24/08 Two potential proposal have been tabled and these PROPOSED
     area                                            City College)              Team                                                        need to be assessed against local need.
     • Produce list of current PCDL provision
     • Assess proposals against local need
     • Commission local PCDL provision


     CENTRAL ACTIONS that will support delivery of the Service Offer objectives
     1. Extend Raising Aspirations programme to engage more community and voluntary sector provision
     2. Demand side opportunities e.g. Future Jobs Fund, and identifying opportunities for local people in this.




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                     WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                                   Item 6

                                                                                   Participating                                 Commissioning                                                                                        Review
No                       Action                      Lead Responsibility                                                                                                         Update                                 Status
                                                                                     Partners                                     Arrangements                                                                                         Date
                                                                                                           NOW              A: Just Do It                                                                          OPEN
                                                                                                           SOON             B: Commission Locally                                                                  CLOSED
                                                                                                           LATER            C: Commission via Skills                                                               PROPOSED
                                                                                                                            & Work Board

     LEADERSHIP & CO-ORDINATION                                               OBJECTIVES:

                                                                              worklessness and deprivation at neighbourhood level.


                                                                              locally




     Develop and embed the Area Management                                                                 NOW
                                                                                                                                                         Development process complete and kick off session held
     Team - clear commitment from all key                                                                                   A: Just Do It                                                                          OPEN
                                                                                                                                                         May 09. Regular meeting schedule commences June 09.
     partners.                                      NDC
     Regular progress reports to NDC Partnership                                                           NOW
     Board, Neighbourhood Partnership Board and
                                                    Skills & Work Co-         Chris Marsh / Matt
     Community Committee. Design appropriate                                                                                A: Just Do It                8/6 Standard reporting template being developed. MA       OPEN
                                                    ordinator                 Ainsworth
     reporting format, schedule regular reports and
     deliver
                                                                                                           NOW                                           Discussion under way with Children's Services
     Identify potential to rationalise meetings on   WN Area Management
                                                                                                                            A: Just Do It                management Team and between NDC and East Salford OPEN
     similar issues locally                          Team
                                                                                                                                                         Neighbourhood Management.
                                                     WN Area Management                                    NOW                                           High level stakeholder engagement and area team work
     Identify specific benefits to organisations of
                                                     Team                                                                                                has illustrated benefits of public services working together
     engaging with this agenda e.g. achievement
                                                                                                                            A: Just Do It                on skills and work. Further one to one and group work        OPEN
     of targets, monetary savings, savings for staff
                                                                                                                                                         required to identify precise benefits to services
     time etc
                                                     NDC/Employability Team                                NOW
     Team Development - team building sessions                                                                              C: Commission via Skills &
                                                                                                                                                                                                                   PROPOSED
     for managers and front line workers                                                                                    Work Board
     Training for managers and staff on             NDC/Employability Team                                 NOW
                                                                                                                            C: Commission via Skills &
     worklessness agenda and identify their role in                                                                                                                                                                PROPOSED
                                                                                                                            Work Board
     'department store'
     CENTRAL ACTIONS that will help deliver the Leadership and Co-ordination objectives
     1. Recruit Area Skills and Work Commissioners
     2. Regular reports to high level Groups (SCC Cabinet, LSP Executive, Think Skills and Work, Think Neighbourhoods)




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls
                                                 WORKING NEIGHBOURHOOD TEAM NDC AREA DRAFT ACTION PLAN                                                                                                            Item 6

                                                                                Participating                          Commissioning                                                                                         Review
No                     Action                     Lead Responsibility                                                                                                   Update                               Status
                                                                                  Partners                              Arrangements                                                                                          Date
                                                                                                    NOW            A: Just Do It                                                                          OPEN
                                                                                                    SOON           B: Commission Locally                                                                  CLOSED
                                                                                                    LATER          C: Commission via Skills                                                               PROPOSED
                                                                                                                   & Work Board

     CENTRAL SUPPORT MEASURES (designed to underpin success of OBJECTIVES:
     local efforts)                                                 Central support functions in the Council and Partners are proactively supporting delivery in WNT target areas
                                                                    There is robust cross agency performance management arrangements for worklessness at neighbourhood level
                                                                    There are clear incentives for integrated delivery, embedded within the LAA.
                                                                    There is a Joint Commissioning arrangements for skills, work and enterprise that bring all main investors/resource deployers into a joint planning and
                                                                    commissioning process.
                                                                    There is an effective method of supporting and developing staff to manage and operate in an integrated way to support reduction of
                                                                    There is a clear and shared neighbourhood level
                                                                    deprivation/worklessness at understanding of the needs and strengths baseline for the area and its residents, regularly updated and used in service
        Establish WNT budget and expenditure                        commissioning and local delivery planning.
                                                                                               NOW                                          Area based grant review established budgets for working
        arrangements                                                                                           A: Just Do It                neighbourhoods including £100k area commissioning          OPEN
                                             Employability Team                                                                             support.
        Develop Partnership Joint                                                              NOW                                          Think Skills and Work Board redeveloped to ensure all
        Commissioning process                                                                                                               key skills and work investors. Joint Commissioning and
                                             Employability Team                                                A: Just Do It                                                                           OPEN
                                                                                                                                            Performance Management Group convened to support
                                                                                                                                            this.
        Develop local Performance framework                                                    SOON                                         Draft basket of LAA indicators relevant for WNT's
        and build evaluation into the system                                                                   A: Just Do It                developed. Draft system performance measured               OPEN
                                             Employability Team/NDC                                                                         developed for feedback from Area Management Teams.
        Develop technology based CRM                                                           LATER
                                                                                                                                            Adult Advancement Network provides basis. Discussions
        system to support WNT                                                                                  C: Commission via Skills &
                                             Employability Team                                                                             under way with SCC Customer Services to identify brief for OPEN
                                                                                                               Work Board
                                                                                                                                            development and how to join systems up
       Develop Common Assessment                                                                    LATER                                     Research work under way and development brief for a
                                                                                                                   C: Commission via Skills &
       framework and support tools                Employability Team                                                                          skills and work CAF to be developed and trialled. Initial   OPEN
                                                                                                                   Work Board
                                                                                                                                              discussions with key partners under way




           2e0e643b-7ea5-42a1-8aac-45c13b81975b.xls

				
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