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Human Resources

Developing a Staffing Strategy

Staffing needs top the list of concerns for many small businesses. Processes can help streamline staffing issues before they become drains on your small business’ time and resources.

A staffing strategy should seek to provide global guidance on staff management. Focus your preliminary research towards the development of the following subjects:

  1. Key positions
  2. Core competency descriptions for key positions
  3. The development of a strong search strategy for future hiring
  4. Retention planning

Start by reviewing your entire staff, identifying which employees are the top growth drivers. Next, compile a list of key staff positions. Detail the ways in which each position contributes to the development of the entire organization, and the bottom line.

Create core competency descriptions for crucial staff positions. These should describe necessary skills, certifications, and personality attributes that will provide for a successful employee. Use feedback from current employees and management to develop these descriptions. Include diversity goals or mandates from management if appropriate.

Use your core competency descriptions to develop a search strategy for future hires in key positions. Map out resources and requirements beforehand to make the process flow smoothly when replacements are needed. Remember that it is much more cost-effective to retain current employees than it is to hire new staff. As such, it makes sense to have a strong retention plan in place.

Provide opportunities for employee feedback and growth. If you plan on hiring from inside the organization to fill key positions, communicate this to your staff so that they meet challenges and hectic days with a desire to perform. Study employee turnover information, and develop a plan to address high turnover.

Make sure your staffing strategy lines up with the company’s long-term vision and purpose. This will ensure that the best decisions are made for the long-term, as opposed to rash, spur of the moment decision-making. Review your staffing strategy frequently after implementation to make sure it is functioning efficiently.

 
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