FAQs and Support

Docstoc is a user-generated community for sharing professional documents. With Docstoc, you can find and download a vast quantity of high quality legal, business, technology, educational, and creative documents for free. Docstoc also allows users to upload their documents to be promoted and shared with the world. Lastly, Docstoc members can store their documents in their own person online folders for access anytime and anywhere.

Yes. Read up-to-date information on Docstoc and other advances on our site by going to our Blog. We also have a Twitter account, follow us and you will receive information about new documents on our site! Follow us.

You can upload Adobe Acrobat files (.PDF), Word Files (.DOC and .DOCX), Spreadsheets (.XLS and .XLSX), Presentations (.PPT and .PPTX) and even text files (.TXT and .RTF).

Clicking the ‘settings’ tab at the top of any Docstoc page will take you to your account settings. From there, you will have the option to remove yourself from any of our email notifications.

Docstoc understands that some authors of dissertations are sometimes surprised and upset to discover that their dissertations are available on Docstoc, especially after all the hard work that went into the dissertation.  Docstoc has partnered with ProQuest LLC to resell certain dissertations. If you are the author, you likely granted ProQuest, or some other party, third party distribution rights at the time you submitted your dissertation for publishing, even if you have a copyright on the dissertation.  Some dissertation authors might not have taken note that they were giving some rights to ProQuest or another party, or might have forgotten that.  ProQuest assured us that for every dissertation it makes available on Docstoc it has the right to do so.  We would never intentionally allow ProQuest to make dissertations available if ProQuest did not believe, in good faith, that it had the right to do so.  We respect the rights of authors, and we respect copyright.  If you have additional questions or wish to have your dissertation removed from Docstoc please contact disspub@proquest.com. Please do not contact Docstoc before ProQuest has responded to you. If ProQuest agrees to remove your dissertation, notwithstanding any license you may have previously granted, ProQuest will do so or will contact us to have us do so.  If you did actually grant a license to ProQuest, or some other party, then you are likely not the exclusive rights holder to the copyright (because you have licensed away certain rights).  If that is the case please do not complete a DMCA copyright infringement notice and takedown request: to do so would be improper, at the very least.  

Docstoc has partnered with ProQuest LLC to resell certain articles, for which ProQuests has third-party distribution rights. If you are a rights-holder or are the author of this article, and have additional questions or wish to have your article removed from Docstoc, please contact Publisher.Relations@proquest.com. Please do not contact Docstoc before ProQuest has responded to you. If ProQuest agrees to remove your article, notwithstanding any license you may have previously granted, ProQuest will do so or will contact us to have us do so. 

Docstoc has partnered with HighBeam Research to resell certain articles, for which HighBeam Research has third-party distribution rights. If you are a rights-holder or are the author of this article, and have additional questions or wish to have only article removed from Docstoc, please write us at copyright@docstoc.com and include in the text that this is a single HighBeam Research article that you wish to have removed from Docstoc. If you wish to have more than one article removed from Docstoc please contact Highbeam Research at gale3rdparty@cengage.com. Please do not contact Docstoc before HighBeam Research has responded to you. If HighBeam Research agrees to remove your article, notwithstanding any license you may have previously granted, HighBeam Research will do so or will contact us to have us do so.

If you did actually grant a license and are not the exclusive rights holder please do not complete a DMCA copyright infringement notice and takedown request: to do so would be improper.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

In order to be copyrightable, a work must be 
1. fixed in a tangible medium of expression; and
2. original.
Copyright is not applicable to and does not protect facts, names, titles, short phrases, ideas, procedures, processes, systems, methods of operation, concepts, principles, or discoveries: they only protect physical representations. 17 U.S.C. 102(b). These are not deemed to be "original works of authorship" under the Copyright Act. Names may be protected by trademark, in some instances

The originality requirement of 17 U.S.C. 102 requires that a work, in order to be copyrighted, be independently created by the author. In order to be original, a work need not necessarily have novelty, artistic merit, truth, or lawful content.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No. Copyright protects only original expression, not discovered facts. Creative selection and arrangement of facts may be protected, but the facts themselves are typically not copyrightable, so if facts are re-arrange that would probably not be an infringement of copyright. Telephone directories are usually not protected by copyright, even if the information is private and even if it took the first publisher of the directory a lot of effort to collect the listings. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

An author of a work gets copyright protection automatically when he, she or they create a work and "fix" or record it. Registration with the Copyright Office is not a prerequisite, but it can give a copyright owner additional protection.  A copyright owner can only get statutory damages and attorneys’ fees and costs for infringement of a registered copyright. A U.S. author must also register before filing a copyright lawsuit.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Copyright infringement occurs whenever someone who is not the copyright holder (or a licensee of the copyright holder) exercises one of the exclusive rights listed above.  In other words, Copyright infringement occurs when a copyrighted work is reproduced, distributed, performed, publicly displayed, or made into a derivative work without the permission of the copyright owner. Posting copyright-infringing content can lead to the termination of your account, and possibly significant monetary damages if a copyright owner decides to take legal action.  The most common defense to an infringement claim is "fair use," a doctrine that allows people to use copyrighted material without permission in certain situations, such as quotations in a book review. To evaluate fair use of copyrighted material, the courts consider four factors:

• The purpose and character of the use. (Transformative uses are favored over mere copying. Non-commercial uses are also more likely fair, however, even if you post a work and expect to receive no compensation as a result of posting that work this factor might not help you.)
• The nature of the copyrighted work.
• The amount and substantiality of the portion used. (Copying nearly all of a work, or copying its "heart" is less likely to be fair.)
• The effect on the market or potential market. (This factor is often held to be the most important in the analysis, and it applies even if the original is given away for free. If you use the copied work in a way that substitutes for the original in the market, it's unlikely to be a fair use; uses that serve a different audience or purpose are more likely fair. Linking to the original may also help to diminish the substitution effect. Criticism or parody that has the side effect of reducing a market may be fair because of its transformative character.  If criticism of a product or service is results in people not buying the product, that doesn't count as having an "effect on the market for the work" under copyright law.)

 (17 U.S.C. 107) The most significant factor in this analysis is the fourth, effect on the market. If a copier's use supplants demand for the original work, then it will be very difficult for him or her to claim fair use. On the other hand, if the use does not compete with the original, for example because it is a parody, criticism, or news report, it is more likely to be permitted as "fair use." DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

It is our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.   In addition, we will investigate the accounts of those determined by us to be repeat infringers.  Under the Copyright Act, penalties for copyright infringement can include:

1. an injunction against further infringement -- such as an order preventing the infringer from future copying or distribution of the copyrighted works
2. impounding or destruction of infringing copies
3. damages -- either actual damages and the infringer's profits, or statutory damages 
4. costs and attorney's fees

A copyright owner can only sue for infringement on a work whose copyright was registered with the Copyright Office, and can get statutory damages and attorney's fees only if the copyright registration was filed before infringement or within three months of first publication. (17 U.S.C. 411 and 412)

In addition we will remove the document, and if you are a repeat infringer we will terminate your account.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No.  Section 1202 of the Copyright Act prohibits unauthorized removal or alteration of copyright management information, which might include a copyright notice. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

First, please understand that Docstoc is largely what is often referred to as a User Generated Content (UGC) website, where users upload documents for public consumption.  Due to the extremely large size of our content library and our status as a service provider of UGC, we typically review documents for potential copyright issues only when they are brought to our attention.  We are generally not in a position to determine which documents have been uploaded without the permission of the rights holders, and thus rely on fully completed Digital Millennium Copyright Act (DMCA) notices of copyright infringement and requests for removal (takedown) or disabling of access before we consider removing copyrighted work that infringes upon your copyright by being posted improperly on Docstoc.  Please refer to this section for additional information:  DMCA Guidelines   In order to take action to remove the documents in question, you must submit a copyright infringement notification pursuant to the DMCA. Click here for detailed instructions and to provide the required DMCA notification.  We have made it very easy for you to give us all the information needed to complete a DMCA notice of copyright infringement and requests for removal remove documents.  Please use the form on this page:  http://www.docstoc.com/DMCA/ .  It’s very simple and only takes a brief moment to complete.   In order for us to remove the content that is infringing upon your copyrights in an expeditious fashion, we would appreciate it if you include the URL link(s) to the specific document page(s) that you are claiming infringe on copyrights that you control, and that you wish to have removed.  Without the specific URL links we may not be able to take action on your behalf.  Once we receive this completed form we will examine it and unless it is not filled out completely or it is evident that the issue is not really about copyright infringement we will promptly remove the documents you identify (please make sure the form is filled our completely and about a copyright infringement mater). See also, 17 U.S.C. 512 We reserve the right to supply your DMCA copyright infringement notification to Chilling Effects for inclusion in studies and legal scholarship. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No.  Docstoc will not police the Docstoc website for your documents or documents that you believe infringe upon your copyright.  Docstoc is largely a user generated content site where users upload documents.  As such, the safe harbor provisions of the Digital Millennium Copyright Act (17 U.S.C. § 512, et seq.) (the “DMCA”) apply to Docstoc.  Although you may assert that you should not have to be responsible for looking for or “policing” for infringing content, but instead Docstoc should do that, and automatically take down infringing content, and we understand your concerns and sympathize with the burden that you must feel, but there are some practical reasons why you have to tell us what documents are infringing and where they are located, not the least of which is that we are not in the best position to determine what is or is not copyright infringement, or whether someone has uploaded copyrighted documents without permission: you, the copyright holder are in the best position.  We must rely on notification from the copyright holders or their authorized agents.   Also, the law actually does require copyright holders such as yourself to police for infringing content, notwithstanding the burden imposed on you by this requirement.  Docstoc is not required to police for infringing content under the law. There are court cases that say this. We are pleased to let you know that you can set up a search for documents based on keywords, and then get notified of the existence of any documents that contain those keywords.  Please click here or enter http://www.docstoc.com/requests/ in your address bar, and follow the instructions at that page.  We suggest that you examine the documents that are returned in response to these keywords to make sure that those documents are documents that you control the copyright to before you send us a copyright infringement notice since many other documents might share common keywords with those you have entered in relation to the documents that you control the copyright to. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Yes.  Docstoc is a search engine for documents posted to its site.  You can set up a search for documents based on keywords, and then get notified of the existence of any documents that contain those keywords.  Please click here or enter http://www.docstoc.com/requests/ in your address bar, and follow the instructions at that page.  We suggest that you examine the documents that are returned in response to these keywords to make sure that those documents are documents that you control the copyright to before you send us a copyright infringement notice since many other documents might share common keywords with those you have entered in relation to the documents that you control the copyright to.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Docstoc is largely a user generated content site where users upload documents.  As such, the safe harbor provisions of the Digital Millennium Copyright Act (17 U.S.C. § 512, et seq.) (the “DMCA”) apply to Docstoc, and so long as Docstoc complies with the requirements of the DMCA Docstoc is shielded from liability.  In 1998, Congress passed the On-Line Copyright Infringement Liability Limitation Act (OCILLA) in order to protect service providers on the Internet, such as Docstoc, from liability for the activities of its users. This law exempts on-line service providers that meet the criteria set forth in the safe harbor provisions from claims of copyright infringement made against them that result from the conduct of their customers. These safe harbor provisions are designed to shelter service providers from the infringing activities of their customers. In passing the law Congress specifically considered who the onus should be on in terms of “policing” for infringement and it decided, on balance, that the obligation to police for infringing content should rest on the copyright holder (or its authorized agent) and not the internet service, internet search engine, or online service provider. If a service provider qualifies for the safe harbor exemption, only the individual infringing users are liable for monetary damages; the service provider's network through which they engaged in the alleged activities is not liable. If a service provider falls within the requirements of subsection 512(a), then it will not be liable for monetary, injunctive, or other equitable relief. Specifically, a service provider will not be liable for copyright infringement by reason of (1) the service provider’s transmitting, routing, or providing connections for infringing material through a system or network controlled or operated by the service provider or (2) the intermediate and transient storage of material in the course of such transmitting, routing, or providing. Please, therefore, do not threaten to sue Docstoc. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

While Docstoc does not tolerate copyright infringement, we also do not tolerate false claims of infringement. If we notify you that a document was removed because we received a DMCA copyright infringement notice from an alleged copyright holder and you believe that content that you posted on the site was removed by mistake, or there was not infringement, including because you believe “fair use” under the Copyright Act applies, you can file a DMCA counter-notice with us. So long as everything appears to be in order with your counter-notice, we may forward it to the complaining rights owner. The DMCA then allows us to restore your content – or allows you to re-post the content after you receive notification from us that you may do so - if the alleged rights owner does not provide us with evidence that it has filed a court action against you (often naming you as a “Doe” defendant) within 10 business days of receiving from us the copy of your counter-notice. Please be aware that the DMCA makes users liable for materially misrepresenting in a counter-notice that their content was removed by mistake. Therefore, if you are not confident of your claims, we suggest you seek legal advice before filing a DMCA counter-notice with us. We may notify you that we received a DMCA copyright infringement notice along the following lines: Dear Docstoc Subscriber: We received a DMCA (Digital Millennium Copyright Act) copyright infringement and takedown notice which stated under penalty of perjury that a rights-holder has the exclusive rights in the material posted by you titled [name of document] which was available at [url], informing us that your posting of the material infringes upon those rights, and requesting that we disable access to or remove the material, which we have done. You may file a counter-notification pursuant to 11 USC Sec. 512(g), if doing so is truthful.  If you did not have all of the rights to post the material at issue, you MUST NOT submit a counter-notification. Under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be liable for damages. To expedite our ability to process your counter notification, please use the following format (including paragraph numbers), in legible type at least in 12 point font or the equivalent: 1. Identify the specific URLs or other unique identifying information of material that Docstoc has removed or to which Docstoc has disabled access. 2. Provide your name, address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or Los Angeles County, California if your address is outside of the United States), and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person. 3. Include the following statement: "I swear or affirm, under penalty of perjury, that I have a good faith belief that each of those works were removed in error and I believe my posting them does not infringe anyone else's copyrights. I understand that I am declaring the above under penalty of perjury, meaning that if I am not telling the truth I may be committing a crime.” 4. Sign the paper. 5. Send the written communication to the following address: Docstoc, Inc.
Attn: Docstoc Legal Support, DMCA Counter Notification
409 Santa Monica Blvd Suite 2A Santa Monica, CA 90401 OR fax to: 310-255-1176 Or email as an imaged document (e.g., pdf, or Tiff) to Copyright@docstoc.com You may also generate this counter-notification by using a tool at http://www.chillingeffects.org/dmca/counter512.pdf and then sending that to us by following the instruction above at 5. Upon our receipt of a proper counter-notification we will review it and we may forward it to the party who submitted the original claim of copyright infringement. Please note that when we forward the counter-notification, it includes your personal information. By submitting a counter-notification, you consent to having your information revealed in this way. After we send out the counter-notification, the claimant is supposed to then notify us that he or she has filed an action seeking a court order to restrain you from engaging in infringing activity relating to the material that was posted by you on Docstoc. If we receive such notification we will be unable to restore the material. If we do not receive such notification, we may, at our discretion, reinstate the material.  Please note that pursuant to our terms of service Docstoc reserves the right to remove content on Docstoc for any number of reasons including privacy issues, inappropriate content, mis-categorized content, or for any reason in our sole discretion, as well as to terminate the account of any user.  Per your use of Docstoc and your agreement to our Terms of Service, we reserve the right to remove content on and from our system and to terminate your account.  You can read more at: http://www.docstoc.com/popterm.aspx?page_id=15 .  Therefore, if we remove or block access to the material or terminate your account now or at any time in the future, or fail to re-post material, whether we receive a counter-notification from you or not, or whether the complaining party informs us that it has filed suit or not, we might have simply exercised our sole discretion.  All of Docstoc’s rights and remedies are reserved without waiver or prejudice. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Pursuant to the Docstoc Terms of Service which you agreed to Docstoc has the right, in its sole and unfettered discretion, to remove any document for any reason or no reason at all. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Pursuant to the Docstoc Terms of Service which you agreed to Docstoc has the right, in its sole and unfettered discretion, to remove any document for any reason or no reason at all.  If you re-post a document removed by Docstoc we may terminate your account.  You do not have valid claims against Docstoc if you posted a document and we removed it without following the DMCA counter-notification process. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Typically Court orders, rulings, and opinions are in the public domain.  Just because you are a party to the Court action that does not mean that you hold the copyright to that document, and it is likely that you do not have the right to have that document removed.  Please do not ask us to remove a Court orders, rulings, or opinions, no matter how embarrassing they might be to you.  Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.  The fact that this warning was available to you might lead a Court to determine, if you ask us to remove Court material on copyright infringement grounds, that you knowingly misrepresented that material is infringing.  Legal documents such as briefs, contracts, and even cease-and-desist letters written by private attorneys (but not by government lawyers) may be protected by copyright like any other material "fixed in a tangible medium of expression." However, greater fair use defenses may be available to those who copy legal documents. For example, it may be uniquely necessary to use the precise language of the document; the document may have little "creative" input; and its copying may not impact the market for legal services. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No.  None of the above constitutes copyright infringement.  Please do not ask us to remove any such document on any of those grounds.  Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity infringes upon his, her or their copyright may be subject to liability.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No.  If you are considering suing Docstoc because of a document which you claim is defamatory or libelous, you should know about a federal law called the Communications Decency Act or "CDA", 47 U.S.C. § 230.  The CDA provides that when a user writes and posts material on an “interactive website” such as Docstoc, the site cannot be held legally responsible for the posted material.  Section 230(c)(1) of the CDA states, "No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider."  Because the documents on Docstoc are authored or posted by users of Docstoc we are not considered to be the "publisher or speaker" of the documents, and therefore Docstoc is not liable or responsible for what documents say even if they contain defamatory, false or inaccurate information.  While users who post documents on Docstoc might be responsible for what they write or post, Docstoc is not. While this may seem unfair to those who believe that they have been defamed the reason websites like Docstoc cannot be held liable or responsible is because websites like Docstoc cannot possibly monitor or assess the accuracy of the huge volume of information which users may choose to post.  If someone who thinks they were defamed were permitted to hold a website like Docstoc liable for something it did not create, this would stifle or censor free speech because then we and other websites would not be willing to allow users to post anything at all and this would severely restrict the information available on the Internet.  This is true even if someone points out to us that a document is defamatory because we really aren’t in a position to determine what is or is not defamatory. Just because you say something is defamatory doesn’t mean that it is: you could be asking that the document be taken down merely because it embarrasses you, even if it is true, or because it criticizes you, or because it is about something that you do not believe in or about, or it speaks positively about a competitor of yours.  We are not is a position to determine what is or is not defamatory. You can always sue the author or member who uploaded the document if the document is truly defamatory (we suggest you consult with a lawyer well versed in this field of law), but you should not sue Docstoc.  The filing of frivolous lawsuits can have serious consequences for those who file them, both parties and their attorneys. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

It depends.  It is within our sole discretion to remove a document.  Although our Terms of Service prohibit users from posting certain things, including false information, we cannot always determine whether the document does, in fact, violate our Terms of Service.  In addition, there are no third party beneficiary rights that allow you to require that we take action in relation to a document posted by someone else (unless there is actual copyright infringement). As our TOS state: “THESE TERMS DO NOT GRANT YOU OR ANY THIRD PARTY NOT IN PRIVITY TO THIS AGREEMENT ANY GREATER OR ADDITIONAL RIGHTS OR REMEDIES AGAINST YOU OR DOCSTOC THAN SUCH THIRD PARTY MIGHT OTHERWISE HAVE ABSENT THESE TERMS. THESE TERMS DO NOT GRANT ANY THIRD PARTY BENEFICIARY RIGHTS: SUCH RIGHTS ARE EXPRESSLY DISCLAIMED.” If you contact us and demand that we remove a document or information because you assert that it’s false and therefore a violation of our TOS, we have no way to determine if this is true, of if the information is really accurate. These issues have to be determined in court, not by us.  In some cases, if a document contains private information such as a social security number, bank account details/passwords, when it is clear that the material is prohibited by our Terms of Service we will consider removing it.  If such information is in a document please contact us and we will consider removing the document if we believe that it would be appropriate to do so.  We cannot and will not edit a document or append comments to it. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

No we will not provide you with information about any Docstoc members.  There are certain privacy policies and laws that Docstoc must comply with and, therefore, we are unable to provide you with information about any Docstoc user members.  We regard the privacy rights of our users as extremely important.  In order to obtain information about a Docstoc member you will need to go to Court in Los Angeles, California (which is where we are located) and file a lawsuit against a Doe defendant, and then, after you follow a few other preliminary steps, you will need to seek a subpoena from the Court where the lawsuit is filed.  Because there might be First Amendment anonymous speech rights involved it is likely that the Court might say that in order to obtain a court order compelling discovery of an anonymous internet speaker’s identity you, the requesting party, must show that: (1) the speaker has been given adequate notice and a reasonable opportunity to respond to the discovery request, (2) the requesting party’s cause of action could survive a motion for summary judgment on the elements of the claim not dependent on the identity of the anonymous speaker, and (3) a balance of the parties’ competing interests favors disclosure.  What you will probably need to do is (1) Obtain a subpoena from a court in Los Angeles County which describes the information you are requesting. You can send a copy to us at: support@docstoc.com.  (2) As soon as you have obtained the subpoena, you should message the Docstoc user you are seeking information about.  (To message a user when you scroll down on the page where the document is located.  There is information about the user who posted the document.  If you click on the user name you are taken to that user’s profile.  If you sign into Docstoc you may then send that user a message.  We will not do this for you.) This notice must explain that you have initiated a court proceeding in an effort to learn the member’s identity and it should provide a case number and name/address of the court so that the member can appear and defend the case if necessary.  (3)  After allowing a reasonable amount of time for the author to appear (which may or may not occur), you must bring a motion in the issuing court asking the court to determine that you have complied with the standards for obtaining information about a Docstoc user.  You should provide Docstoc with a courtesy copy of the motion immediately upon filing the motion.  Docstoc may or may not oppose your motion. Docstoc may or may not attempt to notify the user of the subpoena.  If the court reviews your motion and finds that you have satisfied its requirements, and grants the motion you will need to serve the order or ruling granting the motion on us.  We will thereafter provide you with the requested information.  DISCLAIMERS: IF YOU ARE OR WERE A DOCSTOC USER AND WE DO PROVIDE ANY THIRD PARTY WITH INFORMATION ABOUT YOU YOU HAVE NO CLAIMS AGAINST US

Creative Commons (CC) is a nonprofit entity dedicated to making it easier for people to share and build upon the work of others, consistent with the rules of copyright.  CC licenses provide a standard way for authors to declare their works as having "some rights reserved" (instead of "all rights reserved"). CC provides free license types and other legal tools to mark creative works with the freedom the author wants it to carry, so others can share, remix, use commercially, or any combination thereof. To learn more, visit www.creativecommons.com.  If the source you're quoting has a Creative Commons license or public domain dedication, you may have extra rights to use the content. Licenses don't trump fair use, but if you want to do more than fair use allows, look at the terms of the license to see what it permits and what, if anything, it requires you to do in return. The attribution license, for example, lets you copy, distribute, and display a work so long as you name the original author. Share-alike lets you make derivative works so long as you use the same license for your re-mix. A work in the public domain is no longer under copyright, so you can use as much as you want in any way you like. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Docstoc allows you to upload and share your documents under standard copyright, under any Creative Commons license type, or directly to the public domain. Please go to www.creativecommons.com to look at the different type of copyright licenses available on Docstoc.  Please use care when uploading documents to Docstoc to make sure that you choose the correct CC license type.  The default CC license type might be “public domain.” DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Under our Terms of Service (“TOS”), Docstoc users, members, and subscribers who legitimately access or download content (“Docstoc users”), including electronic documents, information, messages, comments, logos, graphics, images, or other content or material (“content”), may be granted limited rights to use and display (among other things) that content on a limited license basis. This means, basically and usually, that the copyright holder who made the content available, retains his/her/its rights in the work and allows Docstoc users to utilize the work in certain limited ways. This limited license usually grants Docstoc users a personal, non-exclusive, non-transferable license to use content for their own personal and their own business use. Docstoc users may use content for their individual personal needs (e.g. to obtain information on a topic, for use in their personal endeavors, etc.) or for their business needs (e.g. for use with their clients, employees, contractors, etc.). Docstoc users may not redistribute or sell content, though in certain instances, Docstoc users may embed documents on websites using Docstoc’s embedding tools. Click here for more information about embedded documents. If you are a Docstoc user that is engaged in providing services, you may often use the documents in providing the services, but you may not sell or redistribute those documents. This FAQ response may not be complete. Please review our other FAQs and responses as well as our TOS. In the event of discrepancy, our TOS govern. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Docstoc is a primarily user-generated website. As such, Docstoc does not own the copyright for many of the documents and other content Docstoc users find on the site. Docstoc, therefore, may not grant users any additional rights beyond those rights granted by the license granted by the copyright rights holder. Under our Terms of Service (“TOS”), even where Docstoc is the copyright owner for content on the site, Docstoc users, members, and subscribers who legitimately access or download content (“Docstoc users”), including electronic documents, information, messages, comments, logos, graphics, images, or other content or material (“content”), may be granted only a limited license which does not grant Docstoc users any permission for use beyond a personal, non-exclusive, non-transferable license to use personally or for that Docstoc user’s business. Docstoc users may not redistribute or sell content, though in certain instances Docstoc users may embed documents on websites using Docstoc’s embedding tools. Click here for more information about embedded documents. If you are a Docstoc user that is engaged in providing services, you may often use the documents in providing the services, but you may not sell or redistribute those documents. This FAQ response may not be complete. Please review our other FAQs and responses as well as our TOS. In the event of discrepancy, our TOS govern. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Under our Terms of Service (“TOS”), Docstoc users, members, and subscribers who legitimately access or download content (“Docstoc users”), including electronic documents, information, messages, comments, logos, graphics, images, or other content or material (“content”), may be granted limited rights to use and display (among other things) that content on a limited license basis. This means, basically and usually, that the copyright holder who made the content available retains his/her/its rights in the work and allows Docstoc users to utilize the work in certain limited ways. This limited license usually grants Docstoc users a personal, non-exclusive, non-transferable license to use content for their own personal and their own business use. Whether you may alter or reproduce the content you access or download depends on the type of license the user who makes the content available chooses or the Creative Commons license type selected (See What copyright licenses does Docstoc offer? and What is Creative Commons ). Depending on the type of license, you may or may not have the right to modify, edit, copy, or reproduce the content you access or download. Docstoc strongly recommends that users attempt to contact the person who uploaded the content to determine what rights the copyright holder who made the content available holds and what rights are available to the user who downloaded the content. You may do this by sending a message to the user. (When you scroll down on the page where the document is located, there is information about the user who posted the document. If you click on the user name, you are taken to that user’s profile. If you sign into Docstoc, you may then send that user a message. Click here for more information about contacting an uploader). Although Docstoc strongly encourages users to choose the correct license type when they upload documents, and uploading users warrant and represent that they have the rights they claim to have, Docstoc disclaims any warranty or guarantee that the uploading user actually does have these rights, and users assume this risk. Docstoc users may not redistribute or sell content, though in certain instances Docstoc users may embed documents on websites using Docstoc’s embedding tools. Click here for more information about embedded documents. If you are a Docstoc user that is engaged in providing services, you may often use the documents in providing the services, but you may not sell or redistribute those documents. This FAQ response may not be complete. Please review our other FAQs and responses as well as our TOS. In the event of discrepancy, our TOS govern. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Yes. Although Docstoc users may not redistribute or sell content, Docstoc allows users, members, and subscribers who legitimately access or download content (“Docstoc users”), including electronic documents, information, messages, comments, logos, graphics, images, or other content or material (“content”), to embed documents on their websites in certain instances using Docstoc’s embedding tools. On the bottom of most of the Docstoc document viewers there is a button that provides Docstoc users with the embed code for that document. Click here for more information about embedded documents. If you are a Docstoc user that is engaged in providing services, you may often use the documents in providing the services, but you may not sell or redistribute those documents. This FAQ response may not be complete. Please review our other FAQs and responses as well as our TOS. In the event of discrepancy, our TOS govern. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Under our Terms of Service, Docstoc users, members, and subscribers who legitimately access or download content (“Docstoc users”), including electronic documents, information, messages, comments, logos, graphics, images, or other content or material (“content”), may be granted limited rights to use and display (among other things) that content on a limited license basis. This means, basically and usually, that the copyright holder who made the content available retains his/her/its rights in the work and allows Docstoc users to utilize the work in certain limited ways. This limited license usually grants Docstoc users a personal, non-exclusive, non-transferable license to use content for their own personal and their own business use. So usually, no, a Docstoc user may not use the content a Docstoc users accesses or downloads for his/her/its own resale or distribution. Under most licenses, Docstoc users may not resell, redistribute, re-license, or otherwise exploit any content on the site. Docstoc strongly recommends that users attempt to contact the person who uploaded the content to determine what rights the copyright holder who made the content available holds and what rights are available to the user who downloaded the content. You may do this by sending a message to the user. (When you scroll down on the page where the document is located, there is information about the user who posted the document. If you click on the user name, you are taken to that user’s profile. If you sign into Docstoc, you may then send that user a message. Click here for more information about contacting an uploader). Although Docstoc strongly encourages users to choose the correct license type when they upload documents, and uploading users warrant and represent that they have the rights they claim to have, Docstoc disclaims any warranty or guarantee that the uploading user actually does have these rights, and users assume this risk. Docstoc users may not redistribute or sell content, though in certain instances Docstoc users may embed documents on websites using Docstoc’s embedding tools. Click here for more information about embedded documents. If you are a Docstoc user that is engaged in providing services, you may often use the documents in providing the services, but you may not sell or redistribute those documents. This FAQ response may not be complete. Please review our other FAQs and responses as well as our TOS. In the event of discrepancy, our TOS govern. DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY

Yes, all of our transactions are secured. By secured we mean that DocStoc has taken measures to insure that your credit card information will not be stolen. We also have measures in place to keep people from using stolen credit cards on Docstoc.

You may be refunded for select documents. To receive a refund, you must send an email to support@docstoc.com and provide the following information: Username, Document Title, Date of Purchase, and Last 4 digits of Credit Card used for purchase. Please read our Docstore Terms of Service for more details.

Go to the settings page and click on the Credit Card tab. You will see the credit card(s) you have stored on Docstoc. You can simply click on the Remove link for the card you wish to remove.

After a successful transaction, check your email for the receipt of the purchase. Please be sure to check both your spam and junk mail boxes because sometimes the email ends up there. If you did not receive the receipt, please email our support team with the following information: Your username, the URL of the document you purchased, and the last 4 digits of the credit card you used to purchase the document.

If you are purchasing a document or joining Docstoc’s Pro membership and live in Canada, we don’t require you to fill in the province.

If you are residing in Canada please type your zip code in this format (A#A #A#).

Please make sure that all of the information you are inputting in the billing page matches the information on the credit card you are using. Please note that our system locks a user out after the 3rd failed attempt. You will need to wait a full 24-Hours to be able to purchase the document.

Due to security measures, after the failed transaction the amount charge will show up on your credit card statement as ‘pending’ charges. The charges will automatically be removed by your credit card company, if after 2 – 3 days you still see the charges, please email us at support@docstoc.com with your Docstoc username and the last 4 digits of the credit card number you used for the transaction.

If you have a specific question regarding our document for sale, please feel free to email our support team. Included in the email should be the URL of the document and a detailed question. Unfortunately, the DocStoc staff does not have the time to run searches for you or is able to offer advice as to what legal document best suits your needs.

Please email our customer support staff at support@docstoc.com.

The documents will be saved in your CART until you manually remove them.

The red star next to your document signifies that the particular document you are interested in is also available at a discount in a package bundle. Click on the package at the bottom of the page to add it to your CART at a discount.

Click on the green ‘Checkout Now’ tab to the right of the CART page and follow the 3-step process; view cart, checkout, and instant download.

Currently, we are working with select partners. If you are interested in partnering with Docstoc, please contact us at DocstocBiz@docstoc.com or visit our Partners page.

You can sell a variety of documents on Docstoc, such as: e-books, guides and tutorials, academic papers, editorials, legal templates, business documents, research reports, excel spreadsheets, and much more. You can upload Adobe Acrobat files (.PDF), Word Files (.DOC and .DOCX), Spreadsheets (.XLS and .XLSX), Presentations (.PPT and .PPTX) and even text files (.TXT and .RTF).

You are only allowed to sell documents which you have created yourself or which you have the rights to sell. Uploading copyrighted content you don’t own or have permission to sell in addition to uploading content that features nudity, violence, hate speech, spam or other offensive content will be removed and rejected by our review team. Please review our Terms of Service.

No, you will never incur any transaction fees or other charges for selling your documents on Docstoc. For the first 60 days from opening your account the sellers will keep 100% of all sales. After the first 60 days, the proceeds from all sales are split evenly between the seller and Docstoc (Sellers keep 50% of all sales). Docstoc’s portion will be deducted from your monthly payments.

You will only be paid after you earn $100. The amount of money sales of your documents earned is calculated only at the end of the month. While you may reach the $100 base threshold before the end of the month, sales payments are only calculated at the end of the month so your earnings may exceed the $100 base threshold. Once the $100 base threshold is met, you will receive your payment from Docstoc within 30 days. For example, if you earned $75 in April, and $65 in May, you will be issued a payment for $140 on or before June 30th.

You can select to be paid by check or by PayPal. You can set your payment preference in your Payment Information page.

Google AdSense is the program that can give you advertising revenue from each of your document pages - with a minimal investment in time and no additional resources. Google AdSense delivers relevant text and image ads that are precisely targeted to your document content.

The DocCash program pays you for uploading documents. After you join, we'll spit (50/50) the Google AdSense revenue that we earn from the documents you upload to Docstoc. Millions of people visit Docstoc every month to find the documents they need. Whenever someone clicks on a Google AdSense advertisement on one of the documents you uploaded to Docstoc, you get cash. Payments are made directly by Google each month.

Making money on Docstoc is fast and easy. Just take a few minutes to find documents on your computer, in which you own the rights or have permission from the owner to share and you can publish them online. Upload them to Docstoc and immediately start making passive, recurring revenue every month. It’s that simple - a 10 minute investment turns into a check from Google to you each month.

No, there is absolutely no cost to joining DocCash. It's free to set up a Google AdSense account with Google and it's free to enroll in DocCash with us.

If you already have a Google AdSense account, you can associate your current account with your Docstoc profile. If you don’t yet have a Google AdSense account, you can sign up by simply submitting your email here. New accounts typically get approved by Google within 2-3 days.

Docstoc Premium is our premier membership, which allows Premium Members to access a full suite of benefits on Docstoc. Docstoc Premium Members have access to a high quality and wide selection of documents to start, grow and manage your professional life and small business. Premium Membership requires a fee, and enables Premium Members to download and print the widest selection of content on Docstoc.

Premium Members get unlimited access to download and print all documents in our Document Library, a collection of millions of documents across hundreds of categories. In addition Premium Members receive credits to download and print Docstoc Premium Documents, thousands of attorney/professionally drafted contracts, forms and templates produced by Docstoc. Premium Members also enjoy an advertisement-free experience.

It’s free to read virtually all 20 million+ documents on Docstoc (DocStore documents have partial reading restrictions). Some documents are available to download and print with basic registration which does not require a fee. However, select documents which are part of the Document Library and Docstoc Premium Documents require a Premium Membership to download/print.

Docstoc Premium launched in October of 2010. If you created an account on Docstoc prior to this time, you currently have access to download/print documents in the Document Library for free (note that you will not receive credits to download/print Docstoc Premium Documents).

The Document Library is our signature collection of professional documents that include: contracts, templates, forms, agreements, student papers, research, and much more. Just like when you visit a library, all the materials are free to read, but there is a service fee associated with “checking out” (downloading and printing the documents). The Document Library comprises a large portion of documents on Docstoc, but does not include documents for sale in the DocStore or certain documents that are free for all users to download and print with Basic Membership. With a Docstoc Premium Membership, you have access to read, download and print all documents in the Document Library.

When buying Docstoc Premium subscription via the iPad you will need to change or cancel your subscription from the iPad itself. Since Apple manages the iPad subscription and not Docstoc you will need to use the iPad to change or cancel your subscription. Please follow the following simple steps:

1. Go the Settings app on the iPad
   
   
2. Click the Store option
   
   
   
3. Click Manage App Subscriptions
   
   
   
4. To cancel, turn the Auto-Renewal switch to OFF. To change your plan, select the other plan from the available options below
   
   
   
5. When prompted to approve, select Turn Off
   
   
   
6. Select Done on the next popup.
   
   
7. You have unsubscribed/changed your Docstoc Premium subscription.
   

Docstoc Premium Documents are a set of original documents produced by Docstoc’s team of attorneys and professionals, targeted to small business owners and operators. It’s a set of thousands of high quality documents, sold in the DocStore for a typical price of $15-$35 a document. These documents are accessible without a fee to Docstoc Premium Members with credits. Document Library documents are not sold on an individual basis in the DocStore. These documents comprise millions of different types of word, excel, ppt, pdf files uploaded by thousands of users. Docstoc Library Documents can be read by all users in their entirety for free, but require a Docstoc Premium Membership to download/print.

Documents sold in the DocSstore on a per fee basis are not included in the Document Library. For all other documents, a variety of factors including: the upload date, document usage & user contributor determine which documents are included in the Document Library. A portion of documents on Docstoc are not included in the Document Library so they can remain free to all users to download and print. In addition, members who have uploaded/contributed documents to Docstoc may choose to exclude their uploaded documents from the Document Library.

Documents that are part of the Document Library are marked with the symbol “DL” in the upper right hand corner of the document pages and in search results. When searching and browsing documents you’ll notice that Library Documents also have thumbnails with a white background.

Docstoc Premium Members have unlimited downloading and printing privileges on all Library Documents (with some restriction solely to prevent abuse). Docstoc Premium Documents can be downloaded and printed with credits; the ability to download and print Docstoc Premium Documents is limited to the number of credits a Premium Member has available at any given time. Premium Members receive a fixed number of credits each month. Once a Docstoc Premium Document has been made available for downloading or printing with credits, that document may be downloaded and printed as many times as the Premium Member chooses.

1. Docstoc Premium Documents are a set of original documents produced by Docstoc’s team of attorneys and professionals, targeted to small business owners and operators. They are a set of thousands of high quality documents, sold in the DocStore for a typical price of $15-$35 a document. These documents may be downloaded and printed without a per-use fee to Docstoc Premium Members with credits.

1. Docstoc Premium Documents are marked with the symbol “DP” in the upper right hand corner of the document pages, and have cover pages with the Docstoc Premium Logo. When searching and browsing documents you’ll notice that Docstoc Premium Documents have thumbnails with a golden background.

Docstoc Premium Documents are drafted, reviewed and certified by Docstoc’s team of attorneys and professionals. Docstoc Premium Members can download and print these documents for free by using their credits. Credits are required because these documents are typically sold on a per item basis and can’t be offered in bulk for free. However, the cost of a single month of Premium Membership is less than the average price of most Docstoc Premium Documents. And Premium Members are typically able to download/print multiple Docstoc Premium Documents with a single month’s worth of credits.

Premium Members earn credits each month of their membership which are applied to download and print Docstoc Premium Documents. If Premium Members run out of credits (new credits accrue each month) they can pay to purchase Docstoc Premium Documents, or wait until they receive enough credits to redeem the documents. Basic Members have to pay a per document fee in order to download/print Docstoc Premium Documents.

Docstoc Premium Packages are a combination of Docstoc Premium Documents packaged together to assist users with specific events in their professional life and in the growth of their small businesses. Premium Packages include, for example: “Business Planning Starter Kit”, “Business and Marketing Plans”, “Building a Website”, “Financial Models Bundle”, and many more. To see a full list of Docstoc Premium Packages visit: http://www.docstoc.com/packages/browse

Docstoc Premium Members receive access to download documents in the Document Library and credits to download and print Docstoc Premium Documents. Documents in the Docstoc DocStore published/uploaded by our Partners or User-Sellers still require a separate fee.

Monthly memberships are charged on an ongoing monthly basis and provide the full suite of benefits of Docstoc Premium Membership. Daily Pass members are charged once, but only have access to download and print documents in the Document Library for 24 hours. Afterwards, Daily Pass Members revert back to Basic Members. In addition, Daily Pass Members do not earn credits that can be applied towards Docstoc Premium Documents.

Docstoc Premium delivers documents specific to your professional needs. Selecting your interests helps us provide you with new, relevant Library Documents and Docstoc Premium Documents on an ongoing basis.

The Documents you upload to Docstoc (excluding documents for sale) may be included in the Document Library. A variety of factors including the upload date, document usage & user contributor determines which documents are included in the Document Library. However, you may choose to exclude your documents from the Document Library, which is managed through your user settings.

Yes, you can opt-out all your document uploads from the Document Library. Simply follow the steps below.

1. Click Settings (http://www.docstoc.com/settings)
2. Select the “General” tab
3. Find the “Upload Settings” section
4. Check “Exclude my uploads from the Docstoc Document Library”

Yes, Docstoc Premium Memberships may be canceled at any time. To cancel your premium membership, simply send an email to premiumsupport@docstoc.com. Your membership will be canceled within 48 business hours and no additional charges related to Premium Membership will appear on your credit card statement.

No. Documents should be used as a guide and modified to meet your own individual needs and the laws of your state. Your use of any Docstoc document is at your own risk. Docstoc and any attorneys who participated in providing or modifying any content expressly disclaim any warranty: they are not creating or entering into an attorney-client relationship by providing content, guidance, instructions, or other information to you. Please do not contact Docstoc to ask what documents you should use for a particular issue or need, or how to complete any portion of any form: No one at Docstoc is authorized to respond to any such queries. Documents are provided without any warranty, express or implied, including as to their legal effect and completeness.

When you have a problem downloading a document, please contact our support team and please make sure to include the URL link to the document with which you are experiencing problems and your Docstoc username.

Yes. Depending on the internet browser you are using, it will prompt you to save the document onto your computer. From there you will have access to the document.

Unfortunately, we do not E-mail or snail mail the document to our users. After downloading or purchasing a document, you will have automatic access to the document.

Docstoc is a user-generated community for sharing professional documents. With Docstoc, you can find and download a vast quantity of high quality legal, business, technology, educational, and creative documents for free.

There is a limit of 200 documents that may be downloaded during a 24-hour period.

• Marketing/Exposure – having your professional documents in a public forum can help with finding building new business relationships and advertising your product to millions.
• Storage – with Docstoc, you can store unlimited documents, meaning that they’re available to you anytime, anywhere.
• Easy Publication/Syndication – using our embed feature, you can easily display your documents on your website or blog. When emailing documents, rather than sending a bulky attachment to your business associates, you can send them a link to your documents or embed your document right in the body of the email, which means they won’t have to wait to download them.

• Upload – First, your file has to be uploaded to our servers.
• Publish – After the file is on our servers and you have specified a title, some tags, a description, and a category (or not, these are optional), you can publish it, making it available on the site.
• Track – Now you can check how many people have viewed your document, how it is rated, and whether it has garnered any comments from the Docstoc community.

Docstoc Sync is an application that allows you to publish documents to Docstoc by simply putting them in a special folder on your desktop. To download this application just go here.

Docstoc OneClick is an application that allows you to publish documents to Docstoc by right-clicking them and choosing 'Upload' from the menu. OneClick also has more powerful features that offer more control over the titles, tags, and descriptions of your documents. Just download the application here.

Web-based Upload &ndash surf over to Docstoc and select upload from the top-level menu. This brings up a page where you can upload your documents.

You must have an account to download a document. Take a minute to register - it’s fast, easy, and free. Not only do you get access to the document you want but more than a million others.

Elite document as specific document that have surpassed a certain total number of views and downloads.

Some documents are there to be read but not downloaded per the specifications of the copyright holder. Allowing you to download them would be copyright infringement.

To access the eBook you purchase, you will need to perform the following steps. Make sure your computer has the latest version of adobe, if you are unsure please visit their site here and download the latest version. After installing the latest Adobe reader, please go ahead and install the Adobe Digital Edition here. After the installation, you will be able to view the eBook you have purchased. For further problems, please visit Adobe’s FAQ.

Yes. When using the OneClick application, check the box that says private. When using our upload page, simply select Upload Privately on the right-hand side. These documents will only be viewable by you and people to whom you provide the link.

This is easy. Just open your MyDocs tab and select the document you would like to make private. You can either use the pull down menu and select 'make private' or use the button above the document that says 'make private.' Please take the opposite actions to make a document public.

You can upload Adobe Acrobat files (.PDF), Word Files (.DOC and .DOCX), Spreadsheets (.XLS and .XLSX), Presentations (.PPT and .PPTX) and even text files (.TXT and .RTF).

Unfortunately, Docstoc does not currently support these formats. However, both Neo Office and Open Office allow file saving in the formats listed above, so simply save them in a usable format and upload.

Docstoc only supports documents. Video, audio, photos, and interactive content cannot be uploaded or displayed on Docstoc.

The maximum size of a single file is 50 MB.

No. You can upload all your documents without ever having to worry about running out of space. Storage is unlimited.

Chances are your document was not saved in a format we currently support. Save it as one of the formats we support and try uploading it again using the 'upload new version' button. If the issue persists, please email our support team with your Docstoc username and the actual file attached in the email.

Yes. Docstoc supports a number of languages. Click here for a full list.

There are numerous ways to upload to Docstoc in bulk: With Docstoc Sync, simply drag multiple files into your sync desktop folder, and Sync will do the rest. With the OneClick application and the upload page, when the dialogue box that allows you to select your files appears, select all of the documents you wish to upload by clicking on the first document and shift-clicking the last. All documents in between will also be selected.

When uploading documents, you have a choice between Profile View and Widescreen View. Profile View displays a small window next to the document featuring your username, your profile picture, and a small amount of profile information. Profile View is ideal for those seeking to leverage Docstoc as a free marketing tool – boosting branding, referral traffic, lead generation and sales. In widescreen, no such window is visible, offering more screen space to your document.

Documents cannot be edited directly on Docstoc. However, you can edit files on your local hard drive and replace previous versions on Docstoc if you so choose by using the 'upload new version' button.

Yes. Make sure you are logged in and then click on the document you wish to update. The third button just above the upper right corner of the document reads Upload New Version. Click on this and then follow the instructions for uploading publicly or privately.

Categories are the general areas under which Docstoc documents are filed. Our top-level categories are Legal, Financial, Business, Educational, Technology, Creative, and Buzz, with various subcategories beneath them.

Choose the one that is most applicable and use that category. Remember, the categories are there for you convenience and are completely optional.

Tags are something like mini-categories: they are descriptive terms that describe the topics that your document deals with. If you click on a tag, it will bring up a page that lists all Docstoc documents that use that tag. We recommend using 2 to 3 word tags for your documents.

Adding additional information to your document is very important to users who are viewing the document and for promotional purposes. Whenever possible, add as much information about the document as possible.

Categorizing, tagging and adding a description all help with search engine optimization (SEO). Basically, by posting your docs to Docstoc and taking time to properly categorize, tag and describe, you increase the likelihood of getting indexed and ranked by the major search engines. This is what helps boost branding, traffic, lead generation and/or sales!